IMPERIAN レビュー 79

Good service

Products arrived, they sent the wrong order on Wednesday, in which we told them impacted us. They have made zero effort to rectify the sending of incorrect products. I would honestly NEVER buy from this company again. Awful communication and clearly ignore you hoping the issue will go away. I'd stay well clear on this basis.

Excellent customer service, excellent product packaging. Nothing to complain about.

Excellent customer service received from supplier. I was very happy with the communication and standard of service I received. The supplier kept me informed about the shipment and was very efficient in answering any questions I had. I believe their product pricing is very fair compared to other places and the quality of product is outstanding. I would highly recommend Imperian to anyone looking to buy Arabian perfumes for men or women.
Thank you

Everything is very good very quick everything

Terrible experince, box arrived and perfume was smashed around half of the total bottles came leaking spread all through ten box every one was unsellable, no contact when trying to reach them aswell so forcing me through a charge back claim. Terrible experience don’t buy from here

I cannot recommend this supplier. I’ve ordered many times and I have the same problem! You pay for 2-3 day shipping but the items are shipped a week after. Communication is non existent! You message them, they read the messages but don’t reply! I’ve requested a refund for the value of the shipping since it was sent very late and no response as always. As I mentioned I have used them many times but I won’t anymore! Other suppliers can provide same prices better service.

Good company
Helpful and quick delivery
Quality products

Very friendly very helpful with a wide range of perfumes

My experience was great quick shipping
But I was disappointed when they refund an item without telling me the reason

very good prices and great service

SCAM.
Seller undervalued the package on the customs form, so it was seized and returned. No updates, then ghosted when I asked for a refund. I only got my money back after a chargeback around 2 MONTHS LATER.

Honestly they have so much knowledge great help!

Check these guys out
Too much to choose from!

Thank you for the great service

Great communication , fast delivery.
Amazing perfumes. Highly recommended to everyone.

Great experience i get the package very fast in the Netherlands

I have ordered a number of times and am more than happy with quality of the products. I did have an issue with a delayed order but they managed to sort it out for me. Have a good relationship with them now.