I worked with Christina and Sherri this time around, and the service was phenomenal. We have several properties that have been longtime clients, and the experience is always seamless. Sherri, in parti... もっと見る
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レビュアーのコメントを見てみましょう
I am not sure why I am being asked to rate how you as a company did in a transaction that was completely done by me the consumer. I was sent a link to the product, put it in my basket, and entere... もっと見る
Sales and support team are easy to talk with and address the issue or concern on time and accordingly. Delivery of the items is on time, given that its from Canada going to Philippines. Ordered items... もっと見る
企業が回答しました
Christina was very helpful, courteous and very polite. even though I was frustrated, she walked me through registering my business, place my order and I am very satisfied with her customer service. A... もっと見る
企業が回答しました
企業情報
当該企業による記述
We design, develop, and manufacture name tags, name badges, lapel pins, ID Cards, desk & door plates, and accessories. Our signature product is The Mighty Badge, a reusable system that includes easy to assemble name tags and badge printing software. Name tags that look professionally engraved but are printed in the comfort of your own office. Employee engagement is important, and we offer unique add-ons to showcase your team through lapel pins, badge talkers and medallions. We also offer desk signs and door signs with the same reusable option. Award winners of logo print quality, innovation has been a fundamental principle of Imprint Plus, and partnering with over 77,000 businesses worldwide, our products can help you save time, money and enhance your branding image.
連絡先
Unit 260 - 21320 Gordon Way, V6W 1J8, Richmond, BC, カナダ
- 1-800-563-2464
- customerservice@imprintplus.com
- imprintplus.com
4.6
優良
1683件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
No confirmation email
I made an order but there was no order confirmation email. I couldn't adjust the quantity when designing the badge and so I went back to change the quantity. the page that showed my order looks like my design wasn't on it. I'm trying to confirm my order by chat but nobody is responding.
2026年5月4日
Imprint Plus からの回答
Hi Carlyn, we are so sorry for this experience we let our website team know and our Customer Service team will be in contact.
Design process was difficult
Design process was difficult. Letters kept changing places on name tag, then the version shown at checkout was spaced differently than the 'approved' version a screen earlier
2026年5月2日
Imprint Plus からの回答
Thanks for your feedback — that definitely shouldn’t have been your experience.
We’re sorry to hear the design process felt frustrating, especially with the text shifting and the preview not matching what you approved earlier. We understand how important it is to feel confident in what you’re ordering, and inconsistencies like that can be really frustrating.
Our team would like to take a closer look at what happened and make this right for you. Please reach out to us at customerservice@imprintplus.com with your order details so we can review the design and ensure everything is aligned the way you expected.
We appreciate you bringing this to our attention — it helps us improve the experience moving forward.
Sherri Adano was amazing!
Sherri Adano was able to answer my email the same day, offered a great solution to the problem that I had with my order. She was professional, clear in her communications with me, and had great attention to detail. 10/10 for the service, thanks again Sherri!
2026年4月22日
自発的なレビュー
Imprint Plus からの回答
Thank you so much for your kind words and thoughtful feedback. We’re delighted to hear that Sherri was able to assist you quickly and provide a great solution for your order. We’ll be sure to share your compliments with her and recognize her professionalism, clear communication, and attention to detail. We truly appreciate your support and hope to serve you again soon!
Timely response and issue resolved.
2026年4月14日
自発的なレビュー
Imprint Plus からの回答
Thank you for the kind words!
Great service by Christina
Short hold time. Christina was polite, quick and anticipated my needs.
2026年4月16日
自発的なレビュー
Imprint Plus からの回答
Thank you!
Imprint Plus からの回答
Thank you for the kind words!
It’s always a great experience
It’s always a great experience, and today Nerie truly went above and beyond in customer service.
2026年4月1日
Imprint Plus からの回答
Thank you so much for your kind words! We’re thrilled to hear that you consistently have a great experience with us. We truly appreciate your support and look forward to serving you again!
The ease of ordering in wonderful
The ease of ordering in wonderful. Clear instructions and thorough descriptions
2026年4月1日
Imprint Plus からの回答
Thank you for your kind feedback! We're glad to hear that you found the ordering process easy and the instructions clear and detailed. We appreciate your support and look forward to assisting you again!
Imprint Plus からの回答
Thank you for the kind words! Chandan said thank you!
Customer service rep was great
Customer service rep was great. He listened to everything I asked and was very helpful.
2026年3月18日
自発的なレビュー
Imprint Plus からの回答
Thank you for your kind feedback! We're so glad to hear that our customer service representative took the time to listen and assist you effectively. Providing helpful and attentive support is always our priority, and we truly appreciate you sharing your experience.
Loved the product!
2026年3月17日
自発的なレビュー
Imprint Plus からの回答
Thank you for your feedback! We’re so glad to hear that you loved the product. We truly appreciate your support and look forward to serving you again soon!
Imprint Plus からの回答
Thank you for your wonderful review, Denise! We're glad to hear that you found the online purchasing process easy and that your order arrived on time. We appreciate your support and look forward to serving you again!
GREAT CUSTOMER SERVICE!!
I was pleased that the issues I had were taken care of quickly and with detailed attention. Thank you!
2026年3月2日
Imprint Plus からの回答
Thank you for your kind feedback! We're glad to hear that your concerns were resolved quickly and with the attention they deserved. Our team always strives to provide prompt and thorough support, and we truly appreciate you taking the time to share your experience. If there's anything else we can assist you with, please don’t hesitate to reach out.
Imprint Plus からの回答
Thank you for your review! We're glad to hear you’re happy with the product and that it arrived quickly. We appreciate your support and look forward to serving you again!
EXCEPTIONAL!
Perhaps one of the best experiences I’ve had recently with a supplier. The team at Imprint Plus is efficient, highly professional, and truly committed to delivering outstanding customer service. Sherri went above and beyond to ensure our order arrived on time, making the entire process smooth and stress-free.
2026年3月2日
自発的なレビュー
Imprint Plus からの回答
Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with our team. Providing efficient, professional service and making the process smooth for our customers is always our goal. I’ll be sure to pass along your feedback to Sherri—she’ll be very happy to hear it. We truly appreciate your support and look forward to working with you again!
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