We are delighted with our table and benches which were delivered on time and with great care. The delivery drivers assembled everything for us and placed them exactly where we wanted them. We would ha... もっと見る
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Items delivered, unpacked and set up as requested promptly. Staff in the store were very helpful. Pleased with our purchases
From walking into the store and the delivery of all my furniture the service has been exceptional- the assistants in store the customer service and gentleman who delivered the furniture have been am... もっと見る
Love this shop i have just had my sofa delivered from the New York range - wow amazing love it and the whole buying process was excellent. The Palm restaurant is also lovely i travel from North Wale... もっと見る
企業情報
当該企業による記述
Indigo Home & Gift is a family owned furniture company, the largest independently owned on the Wirral. Selling high quality bespoke sofas, modern furniture and offering home interior designs, at affordable prices.
連絡先
UNIT 7/8 CROFT TRADE PARK, WELTON ROAD, CH62 3PQ, BROMBOROUGH, 英国
- 01513340002
- mailbox@indigohomeandgift.co.uk
- indigohomeandgift.co.uk
4.8
優良
203件のレビュー
顧客にレビューを依頼しています
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ネガティブなレビューの 33％に回答しています
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Such a range of amazing products!
The most gorgeous items and lovely, helpful staff too! I’ve loved everything I’ve purchased from wax melts to our gorgeous sofa, definitely recommend!
2024年4月12日
自発的なレビュー
Fantastic shop
Fantastic shop - great variety of unique products and very helpful staff!
2024年4月4日
自発的なレビュー
Indigo Home and Gift からの回答
Thank you for your 5* review and kind words!!
Really friendly staff and beautiful…
Really friendly staff and beautiful products, a really big selection and some amazing wax melts that kept our house smelling beautiful for ages!
2024年3月29日
自発的なレビュー
Indigo Home and Gift からの回答
Hello Danielle, massive thanks for the 5* review and kind words!
Just had the usual fantastic service…
Just had the usual fantastic service from the 2 delivery guys at Indigo! Nothing is too much trouble, they took great care with some heavy sofas that were difficult to manoeuvre.
Well done Indigo, the only furniture store we would purchase from.
2024年4月11日
自発的なレビュー
Buyer beware of Refund Policy
Bought some expensive cushions from this store, when I went to try and return them I was denied a refund or credit note. Refund policy was not explained at point of sale by the male sales advisor, if I had been properly informed of the refund policy I would never have purchased them. Will never buy from this store again. Very unhappy client !!!
2024年4月9日
自発的なレビュー
Indigo Home and Gift からの回答
Dear Laura,
Thank you for taking the time to share your feedback with us. We sincerely apologise for any inconvenience you experienced during your recent visit to our store.
Regarding our returns policy, we want to clarify that it is prominently displayed at multiple points within our store, including at the till, on receipts, on order documents, and on our website. It clearly states that items ordered specifically for a customer cannot be returned or exchanged, and refunds are not provided in such cases. However, we always honour statutory rights.
As a small family-owned business, we strive to offer competitive pricing while maintaining the quality of our products and services. Unfortunately, due to constraints from our suppliers, we are unable to accept returns for items ordered on a customer's request, as this often results in unsold inventory.
We understand your disappointment, and we sincerely regret any inconvenience this may have caused you. If there's anything else we can assist you with, please feel free to contact us directly at 0151 334 0002.
Regards,
Jill Walker,
Director,
Indigo Home & Gift.
Brilliant service in store
Brilliant service in store. Very pleasant and helpful delivery men. Am really pleased with the table and chairs
2024年4月4日
自発的なレビュー
Indigo Home and Gift からの回答
Thank you for your lovely feedback! We're delighted to hear that you had a great experience both in-store and with our delivery team. It's fantastic to know that you're pleased with your new table and chairs. We strive to provide excellent service from start to finish, and we're thrilled that we could meet your expectations. If you ever need anything else, don't hesitate to reach out. Enjoy your new furniture! 🪑🍽️
Absolutely thrilled with my new…
Absolutely thrilled with my new bookcase /display unit so different from any I’ve seen in other stores . First class service from the ordering to the delivery very much appreciated
2024年3月7日
自発的なレビュー
Indigo Home and Gift からの回答
We're thrilled to hear that you're absolutely thrilled with your new bookcase/display unit! Providing unique and distinctive pieces is what we aim for at Indigo. Thank you for recognizing the efforts of our team from ordering to delivery. Your appreciation means a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Enjoy your new furniture! 📚🖼️
Indigo Home and Gift からの回答
Hi Carol, thank you for the great review! We're glad you love your new dining table. Indigo Home & Gift x
Indigo is a really great shop.
I really like Indigo. They have such good quality and great designed furniture and accessories. I bought two sofas and a foot stool a couple of years ago and I’ve just had a dining room table, chairs and a sideboard delivered yesterday. I’m so happy with them all.
The service is excellent. The guys who delivered and assembled them were very professional and pleasant. Their attention to detail was excellent, making sure everything was aligned and even suggested a different layout that I hadn’t thought of :). So, big thanks.
2024年1月30日
自発的なレビュー
Indigo Home and gift never disappoints
Indigo Home and gift never disappoints, I have been buying from here for well over 10 years, always receiving quality goods and excellent service, and today, as expected, is exactly what I received. The delivery guys were fantastic, very professional, polite and helpful, my new table and chairs came nicely packaged, and they were extremely careful handling and assembling them.
Very pleased with my beautiful furniture, I would highly recommend this Company, thank you again for your first class service.
2023年12月14日
自発的なレビュー
Indigo Home and Gift からの回答
Thank you Sandra for taking the time to review the service you’ve received. It’s always a pleasure to see you in store. If we don’t see you before Christmas hope you have a wonderful festive time and best wishes for the New Year.
Best wishes
Jill & all the Indigo Team 🎄🎄
The Gentleman that came where so…
The Gentleman that came where so friendly, they told me everything I needed to know and showed me how to extend my table the correct way , and even folded all the boxes so they where easy to fit in my car 👍🏻 . Thank you so much 👏🏻👏🏻
2023年11月10日
自発的なレビュー
Excellent customer service
Excellent customer service. Delivery staff polite, friendly and arrived on time.
2023年11月2日
自発的なレビュー
Indigo Home and Gift からの回答
Hi Anita,
We're thrilled to hear that you had such a positive experience with our customer service and delivery staff! Providing excellent service is always our top priority, and it's wonderful to know that our team were polite, friendly, and punctual. We truly appreciate your feedback and look forward to serving you again in the future. If you have any more comments or suggestions, please don't hesitate to share them with us. Thank you for choosing our services!
Visited Indigo by chance and found a…
Visited Indigo by chance and found a sofa which I am delighted with. The help and advice from the girls in the shop was wonderful.
Delivery and tracking was excellent and the two guys who brought my sofa in were so helpful and friendly.
Excellent service from beginning to end, highly recommend indigo and will be visiting again.
2023年10月26日
自発的なレビュー
Had our sofa delivered on 29/9 & the…
Had our sofa delivered on 29/9 & the two deliver guys Glyn & Graham were brilliant. This is the 2nd item I’ve had delivered & the guys are always really friendly & very efficient. When choosing the sofa we had a lot of help and advice from Laine & couldn’t be more than happy with our purchase. Definitely visit again in the future.
2023年9月29日
自発的なレビュー
Excellent service
The ladies in the shop were very helpful, I bought a sofa which was delivered today, the delivery men were very helpful as it was a tight squeeze to get the sofa in, nothing was to much trouble for them. Would definitely buy from indigo again.
2023年9月20日
自発的なレビュー
Indigo Home and Gift からの回答
Thank you so much for your kind words! We're thrilled to hear that our team at Indigo was able to provide such helpful and accommodating service during the delivery of your sofa. Customer satisfaction is our top priority, and we're glad to know that you had a positive experience with us. We look forward to serving you again in the future!
Mum and Dad received another fabulous…
Mum and Dad received another fabulous order from Indigo yesterday. Delivery guys were just as efficient and friendly as their previous delivery from them. Would highly recommend you go and visit the store as they have a huge selection of beautiful quality furniture and homeware items. Thanks once again for outstanding service Gill and team :)
2023年9月13日
自発的なレビュー
Indigo Home and Gift からの回答
We're delighted to hear that your Mum and Dad had another fantastic experience with Indigo! It's wonderful that the delivery team was efficient and friendly once again. Thanks for the recommendation, and we hope your family enjoys their beautiful quality furniture and homeware. Kudos to Gill and the team for their outstanding service! 😊🏡🛋️🌟
Always a pleasurable experience when I…
Always a pleasurable experience when I visit Indigo. Nothing is too much trouble, always helpful and very friendly. So pleased with my recent delivery of my dining room table. Guys went above and beyond to deliver and assemble my table without any issues.
Thank you to everyone at Indigo and look forward to my next purchase.
2023年8月16日
自発的なレビュー
Indigo Home and Gift からの回答
Hi Jo,
We’re thrilled to hear about your wonderful experience at Indigo! Their exceptional service, helpfulness, and friendliness truly stand out. It's fantastic that your dining room table was delivered and assembled flawlessly. I'll make sure to pass on your kind words to the team. Looking forward to assisting you with your next purchase!
All round excellence.
Service in the shop was very professional and efficient.
Delivery was great. Can’t fault anything they did. Made it look quick and easy.
Thank you.
2023年8月17日
自発的なレビュー
Indigo Home and Gift からの回答
Thank you so much for your kind words! We strive to provide a professional and efficient service to all our customers, and we're delighted to hear that we met your expectations. Our team works hard to ensure that every delivery is prompt and hassle-free, so it's wonderful to know that we succeeded in making the process look quick and easy for you. Your satisfaction is our top priority, and we truly appreciate your feedback. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing our store!
The staff at the shop were friendly and…
The staff at the shop were friendly and helpful. Chairs were delivered on time and assembled quietly and efficiently by Jim and Glyn who also tidied up after themselves. Thank you guys.
2023年8月10日
自発的なレビュー
Indigo Home and Gift からの回答
I'm pleased to hear about your positive experience with the shop's staff. It's great that the chairs were delivered punctually and assembled skillfully by Jim and Glyn, who even took the time to tidy up afterwards. Your appreciation is well deserved – thank you for sharing!
First Class customer service and products
I have very specific requirements for my new sofa and the lovely sales team where so helpful, patient and knowledgebale on the products. The Alston sofa I ordered is the best quality product and looks absolutely stunning in the champagne fabric they helped me choose. Dont buy from catalogues or cheap online stores, visit here and get first class customer service and top class quality products. The fact my sofa came with a 10 year guarantee was an addded the bonus. The delivery guys will unwrap and set up the sofa for you and are a credit to the team. We have bought beds and now sofas from here and have never regretted a purchase- the quality, price and service is sencond to none. I am sure we will be back soon for new items to make our home beautiful. Thank you.
2023年8月9日
自発的なレビュー
Indigo Home and Gift からの回答
I'm thrilled to hear about your fantastic experience with the sales team! Their patience and knowledge in helping you find the perfect Alstons sofa are truly commendable. The high-quality product and the exquisite champagne fabric sound wonderful. It's great that you value the exceptional customer service and top-notch quality from the store, especially with the added bonus of a 10-year guarantee. The delivery team's efforts in setting up the sofa are appreciated as well. Thank you for your continued support, and we can't wait to assist you in making your home even more beautiful in the future!
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