Relatei uma corrida não paga, que fui ameaçado pelo passageiro e diferente das outras plataformas que bloqueiam o perfil do passageiro e restituem o valor após apurar a veracidade o suporte foi mais c... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My experience with inDrive has been terrible. Drivers frequently call and demand more money than the price agreed through the app. When I report this behavior, some drivers falsely claim that I did no... もっと見る
Really good app with few small issues. The biggest advantage is transpalency..I see where I'm going and how much I'll make before I accept.That's something other apps don't offer.The 1% commission in... もっと見る
Do not Add your bank cards to this App , the drivers will accept the trip just to collect the payment and cancel the trip after 2min ... they have zero intentions to pick you up and the customer suppo... もっと見る
企業情報
当該企業による記述
inDrive (formerly inDriver) is a global ride-hailing and ride-sharing platform with over 400 million app downloads, operating in over 1200 cities across 48 countries. We offer a modern, flexible alternative to traditional taxi services, connecting passengers and drivers directly through a marketplace model. Unlike standard taxi apps, inDrive allows passengers to suggest their own fare, choose drivers based on ratings, car model, arrival time and trip history, and view full driver details before confirming a ride. inDrive provides fair and competitive pricing with no hidden taxi surcharges caused by traffic or weather conditions. Safety features include verified driver profiles with name, car model and license plate, real-time ride tracking, “Share Your Ride” functionality, and 24/7 in-app support. Passengers can also add custom ride preferences such as traveling with a pet, carrying luggage, or needing extra space — all visible to drivers before accepting the trip. For drivers, inDrive is a flexible alternative to traditional taxi work, offering more control and earning opportunities. Drivers can view trip details and passenger destinations in advance, choose which rides to accept, and suggest their own price or decline requests without penalties. The platform also maintains low service fees to help drivers earn more. Whether you need a taxi alternative for everyday travel or want to earn as a driver, inDrive delivers transparency, flexibility, and control in every trip.
連絡先
Mountain View, 米国
- indrive.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 42%に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Indrive is getting worst day by day
Indrive is getting worst day by day, I noticed it before Yango we used to get the better and flexible fares, now these days the drivers have registered theirselves in Yango too, so they compare the prices from there before pickup and only pick up either on similar or higher than yango price.
It’s been long I have been using Yango since Indrive is no more better.
I paid $20 in cash to a driver in… Driver didn’t return my cash change in Panama
I paid $20 in cash to a driver in Panama City for a ride that cost only $7.80. The driver (Eilin Sugey, Gray Hyundai Atos EB7575) didn’t return my $12.20 change and quickly drove away. I contacted support via the app and email but got no response. Please help me get my money back.
The worst experience ever
The worst experience ever
The driver is impolite
He asked for extra money , I gave him 70 LE more he wanted 100 Le more and when I refused
He yelled at me and came out of the car after me .. he was so rude
When I made complaint.. they didn’t do anything
No call
No email
Nothing
It’s not safe and worst drivers and cars ever
I deleted the app
NOT SAFE
Expérience HUMILIANTE
Expérience HUMILIANTE – In Driver Algérien est un DÉSASTRE
Une honte. Une insulte au bon sens. J’ai commandé un taxi pour l’aéroport via In Driver Algérien. J’étais en retard, stressé, et leur application était inutilisable : bug de localisation, aucun suivi du chauffeur, zéro assistance. J’ai erré pendant 30 minutes comme un imbécile à cause de leur système pourri.
Un chauffeur m’a finalement appelé de lui-même (merci à lui), et a accepté de me prendre malgré le chaos. On part, et au MILIEU du trajet, ils le contactent pour lui dire de ME FAIRE DESCENDRE AVEC MES VALISES. Pourquoi ? Parce qu’EUX n’arrivaient pas à le localiser. Ils l’ont bloqué sur-le-champ. Et le pire ? C’est MOI qu’ils pénalisent avec une note d’UNE ÉTOILE.
Ils maltraitent les clients, sabotent les chauffeurs, et se lavent les mains de tout. In Driver Algérien est dangereux, irrespectueux et totalement incompétent.
À éviter absolument. C’est une application qui ne mérite même pas d’exister.
What has happened to all the rider…
What has happened to all the rider apps?
Travelling has become so costly...Unless we don't book a ride of 500 rs plus will not get a ride means...when actual cost is 250
Service client inexistant.
Left wallet in car
Left wallet in car. Customer service says email once. We'll i did right away day 2 I did again. Cancelled all my cards. Still nothing!! No chat option!!
Rider accepted the request and then…
Rider accepted the request and then called me to cancel it. After 2,3 minutes he started the timer for waiting and he was away from us
The worst experience I've ever had.
The worst experience I've ever had. Customer service is not helpful at all. I filed a complaint a week ago against a driver named Hossam who works for them, and no one responded to me. He's a disrespectful and contemptible driver, and no action has been taken against him. They employ someone who looks like a criminal and interferes in matters that are not his specialty.
Lost $2000 because of indrive
indrive does not support credit cards, meaning that passengers have to rely on transferring the money directly to the drivers.
In my case, after the ride has ended, I accidentally sent a large amount of money ($2000 USD) to my driver simply because his name stayed in my banking app.
I tried to contact the company only to get no solution whatsoever, all they told me is that they can't contact their driver.
I tried contacting the owner of the company through Facebook, only to be ignored as well.
All of this means that this company is cheap, dangerous and unreliable garbage which does not vet it's drivers. Meaning that you can get kidnapped or killed by your driver and the company will not be able to assist the authorities whatsoever.
Driver Stole My Package & Indrive…
Driver Stole My Package & Indrive Support is Unresponsive
I am extremely disappointed with my recent experience using Indrive. On March 9, 2025, I booked a ride to transport a premium vape kit worth R480 for my business. The assigned driver, Unathi (White Ford Fiesta, Reg: CF264109), did not complete the trip properly. Instead, he drove around aimlessly for 64 minutes, refused to answer my calls, and ended the trip at the wrong location—taking my package with him.
I immediately contacted Indrive support, expecting swift action. However, their response has been slow and unhelpful, with no clear resolution offered. This is not just unprofessional but outright theft, and the lack of accountability from Indrive is unacceptable.
I am demanding the following:
1️⃣ A full refund of my stolen package (R480) and trip fare (R50).
2️⃣ Immediate action against the driver, including an investigation and permanent ban from the platform.
3️⃣ A proper response from Indrive regarding this case, with a commitment to prevent similar incidents.
As a loyal Indrive customer with nearly 100 trips, I expected better service. If this is not resolved soon, I will be left with no choice but to escalate this issue legally and publicly.
I urge Indrive to take responsibility and ensure consumer protection on their platform. Customers should feel safe and secure when using their services, not be scammed by drivers with no accountability.
Looking forward to an immediate resolution.
#Indrive #ConsumerRights #ScamAlert #RideHailing #PoorService #Accountability
Como conductor de indriver es la peor…
Como conductor de indriver es la peor aplicación los pasajeros te cancelan cuando estas por llegar y no te pagan nada los pasajeros les mandas mensaje y jamas contestan y la mayoría de los pasajeros nunca traen cambio y se les dices que te faltan diez pesos te reportan que pediste más y la aplicacion no tiene opción de abonar para el siguiente viaje y nunca seras confort porque por unalo de quitan 40 puntos se suben otros y haci tanto el conductor como el pasajero desconfian ,y el servicio de ayuda y soporte es nefasto nunca contestan la peor y mas pobre.
I met a driver through Indrive by the…
I met a driver through Indrive by the name of "Muhsin". At first I gave him 5 star as he thinking he is a helpful person who knows around the city and is informative but soon "Muhsin" started to made driving deals outside of indrive stating that indrive drivers are unreliable and untrustworthy. When I discussed my plan to visit lahore through indrive he misled me and told me that indrive drivers harass and threaten their passengers on long drives and are well known for abandoning them mid-trip. Muhsin turned out to be a big scammer and a fraud but I trusted him just becoz I had met him through a reliable app of Indrive. Please beware of fraudulent scammers who try to show they know more than others and know everything. This fraudster Muhsin scammed me for Rs5000 plus Rs6000 in car rent and fuel for a trip to Lahore to which he never showed up. I have the payment proofs via jazz cash. Being new in the city I fell in his evil trap as he said he would take care of booking a comfortable car for the long drive from Islamabad to Lahore. I hope no one falls for the Muhsin kind of fraudsters and scammers that give bad name to the rest of the drivers. I wish I could go back and change his rating from 5 star to zero and let everyone know to stay safe and vigilant of scammers liars and frauds like Muhsin. Below are the pics of the payment transfer for fuel and codes he sent to get the advance payments. The proof of rent payment is also available in WhatsApp messages. Passengers Beaware of frauds like Muhsin.
Conductor cobra más y encima me robo…
Conductor cobra más y encima me robo una chamarra de marca..
Soporte no tiene calidad de servicio.
Application utile mais certains…
Application utile mais certains conducteurs à revoir : attitude désagréable ou conduite dangereuse. Le service assistance est à améliorer. Difficile de communiquer.
always the worst drivers with the worst…
always the worst drivers with the worst attitudes
Driver charged me extra Rs 160 for…
Driver charged me extra Rs 160 for airport drop off without informing me prior or in the app
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