inDrive レビュー 

394
TrustScore 5段階評価の2

1.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Relatei uma corrida não paga, que fui ameaçado pelo passageiro e diferente das outras plataformas que bloqueiam o perfil do passageiro e restituem o valor após apurar a veracidade o suporte foi mais c... もっと見る

5つ星のうち1の評価

My experience with inDrive has been terrible. Drivers frequently call and demand more money than the price agreed through the app. When I report this behavior, some drivers falsely claim that I did no... もっと見る

5つ星のうち4の評価

Really good app with few small issues. The biggest advantage is transpalency..I see where I'm going and how much I'll make before I accept.That's something other apps don't offer.The 1% commission in... もっと見る

5つ星のうち1の評価

Do not Add your bank cards to this App , the drivers will accept the trip just to collect the payment and cancel the trip after 2min ... they have zero intentions to pick you up and the customer suppo... もっと見る

企業情報

  1. タクシー会社
  2. 運輸サービス

当該企業による記述

inDrive (formerly inDriver) is a global ride-hailing and ride-sharing platform with over 400 million app downloads, operating in over 1200 cities across 48 countries. We offer a modern, flexible alternative to traditional taxi services, connecting passengers and drivers directly through a marketplace model. Unlike standard taxi apps, inDrive allows passengers to suggest their own fare, choose drivers based on ratings, car model, arrival time and trip history, and view full driver details before confirming a ride. inDrive provides fair and competitive pricing with no hidden taxi surcharges caused by traffic or weather conditions. Safety features include verified driver profiles with name, car model and license plate, real-time ride tracking, “Share Your Ride” functionality, and 24/7 in-app support. Passengers can also add custom ride preferences such as traveling with a pet, carrying luggage, or needing extra space — all visible to drivers before accepting the trip. For drivers, inDrive is a flexible alternative to traditional taxi work, offering more control and earning opportunities. Drivers can view trip details and passenger destinations in advance, choose which rides to accept, and suggest their own price or decline requests without penalties. The platform also maintains low service fees to help drivers earn more. Whether you need a taxi alternative for everyday travel or want to earn as a driver, inDrive delivers transparency, flexibility, and control in every trip.


連絡先

1.9

期待以下

TrustScore 5段階評価の2

394件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 42%に回答しています

通常1カ月以上経ってから回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

1.9

すべてのレビュー

(394)

過去12か月のレビュー数: 164

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち3の評価

Alienda zake, nikachelewa kazini

Driver cancelled on me three times in a row after long waits. Each time the price went up. Finally got one, but he kept complaining about the fare so I just got out and walked. Good concept but execution needs work.

2026年3月11日
自発的なレビュー
5つ星のうち3の評価

Mambo,driver?unanieka?

Ordered a ride and the driver accepted but didnt move for 15 minutes.when i called,he just said cancel it and hung up.support wasnt helpful either-couldnt reach a real person.frastrating when this happens,but overall the app works okay most of the time

2026年3月4日
自発的なレビュー
5つ星のうち1の評価

This is the worst app to use.

This is the worst app to use.
The driver wasted my time; I waited for this driver for over 1 hour, this guy didn't show up. Instead, he clicked on waiting time.
I called him twice but he didn't pick his call.

2026年3月4日
自発的なレビュー
inDrive ロゴ

inDrive からの回答

Dear user!

We are truly sorry that you had such an impression of our service. We want to look into this situation and take action.
Please provide us with the following details via private message or through the feedback form in the app: your trip number, date and time of the ride, and your contact phone number or email.
This will help us identify the driver and conduct an investigation. We value your feedback and are committed to making our service better.

Thank you for your understanding.

5つ星のうち1の評価

Driver collected package

Driver collected package. The client did not pay him. He has my package and refuse to return it unless I pay his petrol money. Opened a theft case against him.
Sout Africa

2026年2月21日
自発的なレビュー
inDrive ロゴ

inDrive からの回答

Dear Customer,

Thank you for bringing this matter to our attention. We are very concerned to hear about your experience, and we take situations like this seriously.

Please note that such behavior is not acceptable on the inDrive platform. We would like to investigate this case as soon as possible and take appropriate action.

Kindly provide us with additional details, including:

the trip/order ID
the driver’s name or phone number
date and time of the delivery
any screenshots or communication with the driver

This information will help us locate the order and proceed with a thorough investigation.

We strongly recommend continuing communication through official support channels while the case is under review. Our team will do everything possible to assist you in resolving this issue.

Thank you for your patience and cooperation.

Best regards,
inDrive Support Team

5つ星のうち1の評価

Rider cancelled after receiving parcel

I booked a courier parcel. The rider picked up the parcel and then cancelled the ride. When I contacted support, there was no option to speak to a human. The AI said they are working to resolve the matter.

2026年2月17日
自発的なレビュー
inDrive ロゴ

inDrive からの回答

Dear customer,

We are very sorry to hear about your experience - we understand how concerning it must be when a parcel is picked up but the order is then cancelled.

We would like to investigate this situation as a priority. Could you please provide more details, such as the date and time of the order, your account phone number or email, and any available information about the rider? If you have screenshots or additional details, we would greatly appreciate it.

Please be assured that we take such cases seriously and will review the rider’s actions once we receive your information.

5つ星のうち2の評価

Bonjour

Bonjour, j'ai donnez uniquement 2etoiles vu que le service n'est pas au top les drivers des fois makayakhdouch la course dial nas il khsawha kitl3o tarif imaginez vous une course li katswa 20dhs kaytl3ha taal 50 ou bien 60 des fois Maymkench s'il vous plaît hawlou dirou une bare fin le client i9der ikheli un commentaire 9bel mayakhed la course dialo au cas d zerba hit vraiment les drivers ra mosiba .
Wahed l mera ra wahed le driver 3ayerni hit khdit accept it la course li kan le tarif dialha 3ali et t3tel Elia j'ai annulé et daz endi l WhatsApp b9a kiseb wi3ayer et j'ai les preuves .
Khdmou ela le service dialhom chuia hit on galèrent toujours .

2026年2月2日
自発的なレビュー
5つ星のうち1の評価

This app is a scam and drivers cheat

This app is a scam! Booked ride to Cancun Airport with a driver Irvin at 3 am. The booking was done 3 days ahead. I confirmed with him 6 hours before pickup. He responded that he will be there. Than cancelled at 2 am. And stopped responding. I was stranded at 3 am at the resort. Irvin is a scam driver and even did not apologize or help to find someone else. The app doesn’t take responsibility for such behaviour so not point to use it as toooo risky.

2026年1月31日
自発的なレビュー
inDrive ロゴ

inDrive からの回答

Dear customer,

We sincerely apologize for the situation you faced - especially given the late hour and the inconvenience it caused you. We understand how stressful it must have been to be left without a ride despite confirming the booking in advance.

We would like to investigate this case thoroughly. Could you please share additional details, such as the date of the trip, your account phone number or email, and any screenshots of your communication with the driver?

Your report will help us review the driver’s behavior and take appropriate measures to prevent similar situations in the future.

5つ星のうち1の評価

BUENO ANTES QUE NADA MUCHAS GRACIAS POR…

BUENO ANTES QUE NADA MUCHAS GRACIAS POR LA APLICACIÓN MUY BUENA PERO AL MENOS AQUÍ EN PLAYA DEL CARMEN LAS TARIFAS QUE PONEN ESTÁN BIEN SIEMPRE Y CUANDO LOS USUARIOS NO LE BAJEN A LO MÍNIMO PORQUE NO SALE ES MUY COSTOSO LA GASOLINA Y EL MANTENIMIENTO DE UN VEHÍCULO ENTONCES CREO YO QUE POR UN VIAJE DE 10 MINUTOS A 12 EN ESTE LUGAR $100 ESTÁ BIEN MÍNIMO UN VIAJE DE 15 MINUTOS DE 100 A 120 UN VIAJE DE 20 A 25 MINUTOS 130 A 140 PESOS ESOS PRECIOS SON DENTRO DE LA CIUDAD YA PARA IR A LUGARES FUERA DE LA CIUDAD APROXIMADAMENTE A 30 MINUTOS O UNA HORA PUES DEFINITIVAMENTE CAMBIA EL PRECIO PORQUE VA UNO MÁS RÁPIDO SON MÁS KILÓMETROS Y POR OBVIO ES MÁS GASOLINA ESPERO NO OFENDER A NADIE ES COMENTARIOS MUCHAS GRACIAS

2026年1月21日
自発的なレビュー
inDrive ロゴ

inDrive からの回答

Dear customer,

Thank you very much for your detailed feedback and for sharing your perspective. We truly appreciate you taking the time to explain the situation regarding fares, fuel costs, and trip pricing in your city.

We would like to better understand your experience. Could you please let us know how long you have been using the platform and whether these pricing concerns are recent or ongoing? Any additional examples or details would also be very helpful.

Your feedback is valuable to us and helps us improve the platform for both drivers and passengers.

5つ星のうち5の評価

Good option

I often use for work. inDrive helped me many times when I needed to travel quickly between meetings or appointments. The drivers usually arrive on time as agreed, so everything is very ok lah, no long waiting.

One time, I was running late for an important meeting, and the driver arrived earlier than expected and chose a faster route - very helpful. I arrived on time without stress.

I have not had any issues with payment or routing. This is a dependable and convenient service that I feel comfortable using regularly. I would recommend it.

2026年1月18日
自発的なレビュー
5つ星のうち3の評価

Aspecto positivo buenas tarifas

Aspecto positivo, buenas tarifas.
Aspectos negativos, tarifas a negociar, vehículos regulares.
Sugerencias. Fijar tarifas, no permitir negociación de tarifas entre conductores y pasajeros, la negociación da lugar a que los conductores se amafien para elevar los precios, también da lugar retraso en el servicio; otra sugerencia es mejorar los modelos del parque vehicular y que estén en buen estado. Aclaró que soy usuario de las aplicaciones de transportadoras como esta, acabo de cancelar la solicitud del servicio por lo expuesto arriba, preferí viajar en autobús. Mi número de cel es 998585 6312

2026年1月15日
自発的なレビュー
5つ星のうち1の評価

De pire en pire

De pire en pire, une catastrophe. C'est pas des chauffeurs, mais des chauffards. De plus , bcp arrivé avec leur ami dans ma voiture. Et très mal poli , je ne recommande pas cette application.

2026年1月12日
自発的なレビュー
inDrive ロゴ

inDrive からの回答

Dear customer,

We are very sorry to hear about your experience - this is not the level of service we aim to provide. Safety, professionalism, and respect are very important to us.

We would like to look into this matter. Could you please provide more details about the trips where this occurred, such as dates, locations, or any identifying information about the drivers? If possible, screenshots or additional descriptions would help us investigate further.

We take such reports seriously and will review the situation carefully.

5つ星のうち1の評価

Lixo puro....

2026年1月12日
自発的なレビュー
inDrive ロゴ

inDrive からの回答

Dear customer,

We’re sorry to hear that you had a negative impression of the app.

We would appreciate it if you could share more details about your experience and what exactly went wrong. Your feedback will help us better understand the issue and work on improving our service.

5つ星のうち2の評価

Not always smooth

I had one good ride with no problems, but other times it felt messy - long waiting and sudden cancels. Feels unfinished. A few good rides with normal drivers. But other times drivers cancel or take too long, so you never know how it will go.

2026年1月5日
自発的なレビュー

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