Relatei uma corrida não paga, que fui ameaçado pelo passageiro e diferente das outras plataformas que bloqueiam o perfil do passageiro e restituem o valor após apurar a veracidade o suporte foi mais c... もっと見る
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レビュアーのコメントを見てみましょう
My experience with inDrive has been terrible. Drivers frequently call and demand more money than the price agreed through the app. When I report this behavior, some drivers falsely claim that I did no... もっと見る
Really good app with few small issues. The biggest advantage is transpalency..I see where I'm going and how much I'll make before I accept.That's something other apps don't offer.The 1% commission in... もっと見る
Do not Add your bank cards to this App , the drivers will accept the trip just to collect the payment and cancel the trip after 2min ... they have zero intentions to pick you up and the customer suppo... もっと見る
企業情報
当該企業による記述
inDrive (formerly inDriver) is a global ride-hailing and ride-sharing platform with over 400 million app downloads, operating in over 1200 cities across 48 countries. We offer a modern, flexible alternative to traditional taxi services, connecting passengers and drivers directly through a marketplace model. Unlike standard taxi apps, inDrive allows passengers to suggest their own fare, choose drivers based on ratings, car model, arrival time and trip history, and view full driver details before confirming a ride. inDrive provides fair and competitive pricing with no hidden taxi surcharges caused by traffic or weather conditions. Safety features include verified driver profiles with name, car model and license plate, real-time ride tracking, “Share Your Ride” functionality, and 24/7 in-app support. Passengers can also add custom ride preferences such as traveling with a pet, carrying luggage, or needing extra space — all visible to drivers before accepting the trip. For drivers, inDrive is a flexible alternative to traditional taxi work, offering more control and earning opportunities. Drivers can view trip details and passenger destinations in advance, choose which rides to accept, and suggest their own price or decline requests without penalties. The platform also maintains low service fees to help drivers earn more. Whether you need a taxi alternative for everyday travel or want to earn as a driver, inDrive delivers transparency, flexibility, and control in every trip.
連絡先
Mountain View, 米国
- indrive.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 42%に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
For your safety do not use this app
For your safety do not use this app
Drivers are not verified
If you go to Morroco police bans indrive drivers from picking you up and that’s why you can’t order indrive close to taxi stations or police or government offices in Morocco
Both driver and passenger gets fined
IT’S KINDA OK BUT LOTS A DRAMA
been drivin with indrive for a few months now and gotta say… it’s alright, but man, some stuff is straight up annoying. rides come, but not always when u need em, and some passengers be straight up crazy cancel last sec, argue bout price, or just stand there like nothin happened. nav on the app be glitching too, makes u get lost sometimes. support? meh, slow as heck. not terrible, u can make cash, but gotta have patience and keep ur cool
Terrible orientation in location
Communication between the client and the driver is just disgusting. Their waiting time never matches what is stated, and there is no way to switch a driver because they will still charge the money. I feel a bit sorry for the drivers, but their company is on the most miserable level. Even that idiot Uber is more expensive, but their service is much better in this regard. I’m stopping using this app. I’m fed up. I advise you to do the same
Rip off drivers and dangerous
First time using - and the last. Price quoted for ride between two hotels in hurghada was 131egp... But could raise to 160 for better car. Or give an offer at any price. I entered 200, in order to ensure quick service and got a confirmation. However, within minutes,he'd messaged me directly to say that it would be 850. Ended up offering 400 but he insisted on 500 minimum. However, he wouldn't cancel, therefore I couldn't use anyone else. Then when I cancelled myself (he then didn't look bad) and tried to rebook with 400egp, he kept making offers of 500egp+, presumably to stop others from offering .i eventually got a driver who took 30 mins to arrive... Whos car had no seatbelts, and drove like an absolute maniac whilst playing loud local music. Mind blowing. Avoid
Not perfect, but definitely worth using
Pretty decent taxi, actually
I can`t fully agree with all the other reviews. Yeah, there are some flaws, but it`s not that terrible. Lately I`ve been using taxis a lot, especially inDrive.
Prices are nice, cars show up on time, and drivers are reasonable. The only hing that bothers me and where I agree with others is the cleanliness of the cars.
Sometimes the handles are dirty, especially on rainy days, and sometimes the smell inside isn`t great, maybe from the car itself or the air fresheners (but maybe I`m just to sensitive). That`s why I`m knocking off 1 star
My ears are still ringing
I like inDrive, but could have been better, of course
For such a high price, they could’ve brought a decent car, but at least I got there quickly though they blasted the rap music so loud that my ears are still ringing
In Zambia it was a nightmare
In Zambia it was a nightmare - they would contranly having to negotiate the prices as they would hike the price when they got there . Took
Me 30 mins to leave the airport because all
The drivers were negotiating the prices
work with indrive
i've been working with indrive for a while and honestly it gets really annoying sometimes.there are decent passengers but some are total nightmare.they're rude,change the destination mid-trip,argue over every cent,and then leave a bad rating.support barely reacts,so you have to handle everything on your own.the app itself is fine,but dealing with such passengers is tough
The Flip Side of Working With InDrive
Terrible Service
This was my last ride with indrive.
I don't want to start my morning waiting for some fck stupifd ass slit forever,then feeling like I'm on a race track and an unsafe driver who's late because of their own errands not mine
INDORACYCLES
INDORACYCLES
TOTAL SCAMMERS
YOU WILL LOSE ALL YOUR MONEY
THEY TOOK ME FOR 5000USD , hopefully paypal will get it back !
I have never used inride in my life
I have never used inride in my life. somehow they stole my Wise debit card and charged $92 for a fare, I guess, in Guatemala a county that is unlikely to be big enough to even have a charge that is long enough to support such a fare. Wise is sticking with inride.
Achraf from Kenitra…
The drivers name is Achraf from Kenitra , morocco. As soon as I got out of the car with two children and my baby, I asked him to open the boot so I can get my baby’s pushchair, he drove off!
Went through the app to contact him and he said he’ll return it between 12-2 the next day. When he never showed up I called again but he had blocked me. What sort of a person does that? These drivers are thief’s and dangerous! Stay away from this app. It will go bust conducting business like this. The Moroccan government should take serious action against this company. They did it in Europe against Uber so what’s the probelm with the Moroccan government? Perhaps corruption and backward mentalities!
No repito en Marruecos
En Marrakech y Casablanca llegan coches que no son los que remite In Drive Maroc. Otros, la mar de bien y precio que vale la pena.
En la zona de El Aaiun te piden que pongas precio al servicio y nunca es suficiente. En el Aaiun fue un atraco.
Driver offered fare on the app
Driver offered fare on the app. 6 persons 15 km in Egypt. When he arrived he wanted to get 6 people and driver so 7 people in a 4 seater car. We refused so he offered a second car but the price trebled. Would never use this app again
Muy mala experiencia
Muy mala experiencia. Realice una recarga por menos de 10 dólares, para poder conducir y el dinero simplemente desaparecio y no se acredita en mi cuenta. Es inaceptable que una plataforma que maneja dinero tenga este tipo de fallas y no dé respuesta. Solo saben decirte que en 48 horas. 10 días, ya pasaron dos semanas y no son capaces de dar una respuesta. Me siento estafada. Deberían actuar con más transparencia y respeto hacia los usuarios. Son unos ladrones.
I want to share my terrible ex⚠️ Very Bad Experience – Fraud by InDrive Driver I want to share my terrible experience with an InDrive driver who completely scammed me.
I want to share my terrible experience with an InDrive driver who completely scammed me.
The app showed that the driver would reach my location in 5 minutes, but he actually arrived after 45 minutes. During that time, I kept calling him again and again. He kept saying that he was new to the area and didn’t know how to follow the map. I decided to be patient, thinking maybe he was genuinely new and confused.
But when he finally came, he took the money from me and then cancelled the ride right after that! This was a total fraud because the ride disappeared from the app, and there was no proof left that I had paid him.
According to the map, the delivery should have taken 15–20 minutes, but the driver took almost 5 hours to reach. Even after that, he lied multiple times — when I called him after 4 hours, he said he was “on the way,” but clearly, he was not. Later, I found out he even took money from the receiver too, meaning he scammed both sides.
I immediately contacted InDrive support, but there was no proper or helpful response. When I tried again, they only gave me the driver’s number after a long wait. When I called him, he kept making excuses and then started cutting my calls.
This entire experience was extremely stressful. I had an urgent parcel that needed to be delivered on time, and because of this driver’s fraud, I faced unnecessary delay and loss.
I am very disappointed with InDrive. There seems to be no strict verification or action against such drivers. I trusted this platform, but after this incident, I completely lost confidence in their service.
I request the InDrive team to take strict action against that driver immediately and improve their customer support system. If they fail to do so, I will make sure to report this fraud case on every platform possible so others don’t face the same issue.
Until something is done, I will never use InDrive again and I strongly advise everyone to be careful when booking through this app.
⚠️ Very Bad Experience
⚠️ Very Bad Experience – Fraud Alert!
I had a terrible experience with InDrive. One of their drivers scammed me, and the support team didn’t help properly. It’s really disappointing that such fraud can happen on this platform. I trusted InDrive, but now I’ve lost confidence in their service. Be careful — always double-check your fare and driver details before starting your ride!
I had a very bad experience with…
I had a very bad experience with InDrive support.
I lost my phone in the driver’s car during a trip in Casablanca (25 September 2025, 8:40 AM, Peugeot 208 white, plate starting with A-6, price 36 MAD).
I provided all the details (date, time, price, route, vehicle, phone number linked to my account) and explained clearly that my problem is about a lost phone, not my account.
Unfortunately, the support team did not help me at all. Instead, they just closed the case quickly and asked me to leave feedback, without solving my issue.
This is very disappointing and shows a lack of responsibility. I expected real assistance to contact the driver and recover my phone.
The driver drove us straight into a…
The driver drove us straight into a worst nightmare of traffic Driver showed up,but maaaan,like 20 minutes late.Then took the worst possible route straight into crazy traffic.Honestly,whole ride was just a headache. Wouldn't call that's a good experience at all.
Unprofessional behaviour with customers
Very bed customers support services thousands emails I did but no response by indrive helping staff even though they are not talking action through emails they are time pass and enjoying his salares free of cost Matherjaat don't use this service every one
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