Industrial Injection レビュヌ 889

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TrustScore 5段階評䟡の4.5

4.6

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5぀星のうち5の評䟡

Good company to deal with!! Left a poor rating originally because I ordered stuff from a few companies, got confused and one of them is screwing me over. Please dont ever do business with CPP Diesel t... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Being honest, am screamin Industrial Injection from the roof of the shop. never heard my Cummins him so well, no more than dropped them in, racked 4400 miles over 6 days hours after install, not one i... もっず芋る

5぀星のうち5の評䟡

So far so good, the product has made a 2 mpg improvement from base. I bought it under the guise that it may remove injector knock, tank #2 as of today. High return pressure sounds have already lessene... もっず芋る

䌁業情報

  1. 自動車郚品店
  2. 自動車郚品メヌカヌ
  3. カヌ アクセサリヌ店
  4. ディヌれル ゚ンゞン修理業

圓該䌁業による蚘述

Industrial Injection is a family operated business, founded by the late Brady Williams in 1985. We are the leading distributor, supplier and remanufacturer of diesel fuel systems, turbochargers, and engines. We carry the top diesel brands for On/Off highway, industrial, marine, automotive, and agricultrual applications. Our experience in fuel injection, turbocharger, & engine components is unmatched. Industrial Injection will always deliver the best products for your light, medium, & heavy duty diesel. Industrial Injection specializes in the design and manufacture of diesel fuel injection systems, turbochargers, and other related products. We offer a wide range of products for various diesel engines, including those used in passenger cars, trucks, and industrial & agricultural equipment. Industrial Injection also offers fuel injectors, fuel pumps, fuel delivery systems, turbochargers, and engines. We also offer performance upgrades and modifications for diesel engines, such as high-flow fuel injectors or fuel pump kits. In addition to designing and manufacturing these products, we provide services such as fuel system repair and maintenance, engine rebuilding, and general pick-up truck maintenance. We also provide technical support and assistance to customers who use our products.


連絡先


4.6

優良

TrustScore 5段階評䟡の4.5

889件のレビュヌ

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この䌁業のTrustpilot 利甚方法

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5぀星のうち2の評䟡

Choose wisely there’s better and cheaper

The time that they gave me was off way off first of all second of all the support team isn’t effective and doesn’t help with the questions I had aswell as charging me for something that will not matter to me and something I shouldn’t be paying for that is all I would recommend going somewhere else

2026幎4月14日
自発的なレビュヌ
Industrial Injection ロゎ

Industrial Injection からの回答

Hello Myles, can you please provide me with your order information so I can look into this for you? I cannot find your name in our system that shows you ordered anything from us. We pride our selves in our customer support and have helped thousands of customers. Please provide me a little more information to assist you with your complaints.

5぀星のうち4の評䟡

Well after I ordered the tool kit to


Well after I ordered the tool kit to install injector cups in a ISX. I thought I should get some extra o-rings for the cups. So I tried to call back and get them to put them with the tool. Charged me $24 to ship the tool kit. Charged me $43 to ship 24 o-rings that cost $60 for the o-rings. No one was any help when I called back. But about the tool. It worked great on installing the cups.

2026幎3月24日
5぀星のうち1の評䟡

Horrible product support and sell knock


Horrible product support and sell knock off Chinese counterfeits.

2026幎3月12日
Industrial Injection ロゎ

Industrial Injection からの回答

Hello Dane. The products we sold you are 100% Genuine Cummins and Bosch. Please tell us why you think they are counterfeit. I can promise you they are not.

We just tried calling you and you immediately hung up and blocked us. We then sent you an email with no response. Please contact us so we can verify your negative claims.

5぀星のうち1の評䟡

shopy said Item was delivered when it


shopy said Item was delivered when it wasn't, called industrial injection multiple times to find out why it hadnt shipped, employees said they would find out and get back to me and never did so i ended up calling 4 times before they found where it was and shipped the item. item arrived 2 weeks late after i told a customer his vehicle would be ready 2 fridays earlier. shit service

2026幎3月16日
Industrial Injection ロゎ

Industrial Injection からの回答

Hello Andrew, We sent you an email the day you ordered it notifying you of a lead time to build the turbo. The lead time we estimated did take a little longer than expected and we apologize for that. We do not know why Shopify sent you a shipping confirmation but we will look into that issue for future orders. We shipped the product the day it was completed and sent you a notification with tracking that day as well. We apologize for the delay but we did communicate with you the day it was ordered letting you know if a lead time.

5぀星のうち3の評䟡

Slow and no contact

No contact about shipping or status. Had no idea when to expect parts I should of ordered parts two weeks before needing them my bad. Good parts though! In regards to a tracking # check your emails no tracking # was ever sent like I said no contact ! Thank you.

2026幎3月10日
Industrial Injection ロゎ

Industrial Injection からの回答

Hello Robert, I see you placed your order on 2/26. We received, the order Friday 2/27. We were able to process your order the next business day Monday 3/2 as we are not open on weekends. We shipped the product only 2 business days after your order was placed. On 3/4 UPS had an issue with the address you provided or a possible sortation issue per the tracking number we emailed you and it was shipped back to us. We then re shipped the package after correcting the address or possible sortation issue UPS had. I apologize for the delay but this issue is directly related to issues with UPS and not something on our side. We hope you can understand this was not our doing and a fault of UPS and we hope you do business with us in the future.

Thank you,

iidiesel Team

5぀星のうち5の評䟡

All good

Good company to deal with!! Left a poor rating originally because I ordered stuff from a few companies, got confused and one of them is screwing me over. Please dont ever do business with CPP Diesel they are the worst company in existence!! Liars and cheats. Industrial Injection is great!!

2026幎1月26日
Industrial Injection ロゎ

Industrial Injection からの回答

Thanks William! Call me for anything!

Brett

5぀星のうち2の評䟡

Returning unused parts in the

Returning unused parts in the original packaging. 15% restocking fee. I pay return shipping. I’ll get back 60% of what I spent.

2026幎1月8日
Industrial Injection ロゎ

Industrial Injection からの回答

Re-stocking fees for products you no longer want is a standard in the industry. We shouldn't have to pay shipping / repackaging fees for a product you decided you no longer want that you ordered off our website.

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