I was looking for information and Google directed me to this company. I searched for a name and it found a document, I paid 50p and received log in details but they were not accepted so I coul... ãã£ãšèŠã
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I never signed upto the full subscription and had £105 taken from my account over 3 months before I spotted it. Moral check Trust pilot before signing upto anything and even then check your bank sta... ãã£ãšèŠã
Just noted - very belatedly, when I was going through my credit card statements for end of year accounts - that I had been charged £39 for 6 months = £234 (ok, should have noticed this long ago!). I... ãã£ãšèŠã
Wish I'd read the reviews before attempting to use! Also been scammed out of £39 (plus 50p) by this company. Contacted bank, hopefully will be reimbursed
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Scammers
£39.00 taken from account. 50p trial was fake as I used my personal details which could not be found
2025幎11æ17æ¥
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I was charged £39 by this company without my authorisation
I was charged £39 by this company on without my authorisation. I did not authorise a subscription, or receive any goods or services to justify this payment.
I contacted customer services and received no meaningful help â only generic replies and long delays. There has been no refund and no clear explanation of why my card was charged.
This is unacceptable. Charging customers without consent is extremely poor practice and misleading. If this is not resolved promptly I will escalate the dispute with my card provider, contact Citizens Advice/Trading Standards, and refer this to the Financial Ombudsman.
Refund the full £39 immediately and reply publicly here with a reference number so other customers know you take unauthorised charges seriously. I will update this review once the refund is processed.
2025幎10æ24æ¥
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Scammers
Scammers. Accept 50p so they have card details. I cancelled immediately but they proceeded to take £39 x 3 over 3 months. Refusing to refund me saying I subscribed. The initial search for 50p returned nothing so why would I agree to pay for a none existent service. I have raised a dispute with my bank.
2025幎7æ21æ¥
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Still fighting to get my £39 back fromâŠ
Still fighting to get my £39 back from these guys who say they refunded me on the 4th September. My bank has checked and confirmed that they are lying and we will now start and official dispute to reclaim my money.
Do not go near this company, they have wasted so much for my time
2025幎9æ17æ¥
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This company stole my money and triedâŠ
This company stole my money and tried to blame me for not reading there conditions. They are scamming people out of their hard earned cash. As other reviews have said, they are a fraudulent company who disguise their theft under a thick veil of deception and then blame their prey for not having read their âconditionsâ. I didnât sign up for anything nor did I have an account with them. Only way to stop them taking any more money is by cancelling my bank card. They are refusing to refund what they taken off me. Stay clear of this so called company
2025幎9æ14æ¥
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just had my bank stop a payment ofâŠ
just had my bank stop a payment of £39.00 to INFORECORD2 Have spoke to bank and they have blocked them and like most people have been told anything with a 0.50p or a £1.00 don't do it. I was lucky this time
2025幎9æ11æ¥
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Cancelled service and still took payment
Cancelled service and still took payment
2025幎8æ4æ¥
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I got charged for a subscription IâŠ
I got charged for a subscription I never registered for. I don't recommend using such a service
2025幎8æ2æ¥
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I cancelled the 2hr trial and shut myâŠ
I cancelled the 2hr trial and shut my account down. This company is a scam there still trying to steal money from my account were as ive had to contact the authorities because they've been told its been cancelled but they've tried 4 times now £39.00 from my bank card luckily I've let my bank know now investigations are now going ahead. I guess I were one of the lucky ones who noticed within 15mins of the 2hr trial that this is a scam.
Feel sorry for the people who are victims to this cold hearted thieving scum
2025幎6æ27æ¥
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info-record.com ããã®åç
Hello,
Weâre very sorry to hear about your experience and understand your frustration. Please know that we offer a trial period to allow users to test our service before any subscription starts. We encourage you to contact us directly so we can look into your case and assist you as best as possible.
You can reach our customer service team by phone at 020 4525 5459 or by email at contact@info-record.com, available Monday to Saturday from 8 a.m. to 8 p.m.
Thank you for your patience and understanding.
Best regards,
The Info Record Team
They are fake
They are fake. They charged me without warning after taking the 50p fake company.
2025幎6æ20æ¥
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info-record.com ããã®åç
Hello Sade Popoola,
Weâre sorry to hear about your experience. Please note that our service includes a trial period to test the platform before any commitment.
If you need assistance or have any questions, feel free to contact us by phone at 020 4525 5459 or by email at contact@info-record.com, Monday to Saturday from 8 a.m. to 8 p.m.
Best regards,
The Info Record Team
INFO RECORD scammers
As everybody seems to be 0.50p for first check then £39.00 for a so called subscription that I never signed up to. Why are trading standards not investigating. Scammers I think
Standard reply from info record and no response from my email requesting my £39.00 back
2025幎6æ20æ¥
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info-record.com ããã®åç
Hello Mike Allen,
We are truly sorry for the difficulties you encountered with your login. Please be assured that our team is here to help resolve any technical issues and ensure you can access your account smoothly.
Our service includes a trial period allowing users to test the platform before any commitment, and we want your experience to be as straightforward as possible.
Please contact us directly at contact@info-record.com or by phone at 020 4525 5459, Monday to Saturday, from 8 a.m. to 8 p.m., so we can assist you promptly.
Best regards,
The Info-Record team
ABSOLUTE SCAM
ABSOLUTE SCAM, LIKE EVERYONE ELSE I PAID THE INITIAL 50P JUST TO FIND AN ADDRESS AND THEN 2 DAYS LATER THEY CHARGED ME THE £39, SO I CALLED THEM AND GOT THROUGH TO PAKISTAN AND WAS TOLD THAT I CANT HAVE THE £39 BACK.THERE IS NO INFO THAT YOU CAN SEE THAT SHOULD BE IN YOURE FACE EXPLAINING THE SUBSCRIPTION FEE, SO I GOT ONTO MY BANK TO CANCEL ANY MORE PAYMENTS FROM THESE SCAMMERS SO DO BE AWARE AND WISH I READ THIS BEFORE HAND FOR THE 50P YOURE NOT SORT OF WORRIED,BUT YOU SHOULD BE REGARDLESS. YOU WILL SEE THE SAME RESPONSE TO ALL OF THE COMMENTS AND YET NOTHING GETS DONE ITS JUST TO MAKE THEM LOOK LIKE THERE DOING SOMETHING, YET IVE STILL LOST £40 SO DONT BELIEVE IN ANY REAPONSE YOU READ.
2025幎6æ19æ¥
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info-record.com ããã®åç
Hello Dean Gallagher,
We are truly sorry for the difficulties you encountered with your login. Please be assured that our team is here to help resolve any technical issues and ensure you can access your account smoothly.
Our service includes a trial period allowing users to test the platform before any commitment, and we want your experience to be as straightforward as possible.
Please contact us directly at contact@info-record.com or by phone at 020 4525 5459, Monday to Saturday, from 8 a.m. to 8 p.m., so we can assist you promptly.
Best regards,
The Info-Record team
STAY AWAY FROM THEM everyone
STAY AWAY FROM THEM everyone! Red flag! Sadly (for them) I have to add to the avalanche of negative reviews. A frw minutes ago, I too have signed up, received their confirmation email with my log in details. I SCRUPULOUSLY and carefully entered those exactly as in the email, probably 4 times in a row. To my surprise and frustration every time I got the error message âthe credential doesnât matchâ!
So I am now starting to wonder if this is deliberate⊠until the 48 h have passed!?
2025幎6æ15æ¥
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info-record.com ããã®åç
Hello Bruno Dalbiez,
We are truly sorry for the difficulties you encountered with your login. Please be assured that our team is here to help resolve any technical issues and ensure you can access your account smoothly.
Our service includes a trial period allowing users to test the platform before any commitment, and we want your experience to be as straightforward as possible.
Please contact us directly at contact@info-record.com or by phone at 020 4525 5459, Monday to Saturday, from 8 a.m. to 8 p.m., so we can assist you promptly.
Best regards,
The Info-Record team
Illegal activities
Illegal activities. I paid £0.50p to check a record of myself. They couldnât find any of my details. They then try to charge me £39! The absolute scum of the earth. They should be prosecuted for misleading people. Absolutely disgusting.
2025幎6æ14æ¥
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info-record.com ããã®åç
Hello Lewis Van Pierce,
We are very sorry to hear about your experience and understand your frustration. Please note that our service offers a trial period so users can test the platform before any commitment.
We take your concerns very seriously and would be happy to review your situation personally to find a satisfactory resolution.
Please do not hesitate to contact us at contact@info-record.com or by phone at 020 4525 5459, from 8 a.m. to 8 p.m., Monday to Saturday.
Best regards,
The Info-Record team
Inforecord refund
I wrote a review of Inforecord after experiencing the same bank withdrawals and complained to my Bank and directly with the Company. I did this to register my dissatisfaction with how Iâd been duped into signing a subscription, without it having been made clear exactly what I was agreeing.
Today Inforecord have agreed to repay the money which I considered had been taken without my permission, so I am posting this advice to alert others that it is possible to challenge and seek a refund.
2025幎6æ12æ¥
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info-record.com ããã®åç
Hello Bernard Nevin,
Thank you for sharing your experience and for letting others know about the possibility to challenge and seek a refund. We regret any misunderstanding related to the subscription process and strive to make all conditions as clear as possible.
We appreciate your feedback, which helps us improve our service. Should you have any further questions or need assistance, please feel free to contact us at contact@info-record.com or by phone at 020 4525 5459, from 8 a.m. to 8 p.m., Monday to Saturday.
Best regards,
The Info-Record team
Like most others ...........
Like most others who have written a review, all of which were negative, I was charged the unexpected £39. Neither the contract nor the commitment was made clear on the first page and having gone back and read it, it remains ambiguous. But please remember everyone, if you paid by credit or debit card, the solution may well remain in your hands.
2025幎5æ10æ¥
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info-record.com ããã®åç
Hello,
Thank you for taking the time to share your experience.
Weâre truly sorry to hear that the subscription terms did not appear clearly enough during your visit. Transparency is extremely important to us, and we make every effort to clearly present the details of our 48-hour trial and the associated subscription on the payment page, prior to confirmation.
We fully understand your concerns, and our team is here to assist you. Please donât hesitate to reach out so we can review your situation and find the most appropriate solution together.
You can contact us any time from Monday to Saturday, between 8 a.m. and 8 p.m., by phone at 020 4525 5459 or by email at contact@info-record.com.
Very best regards,
The Data-record Team
KEEP AWAY FROM INFO-RECORD
If I could give a minus rating I would. I had paid £00.50p for a phone number check to these people via a link in another search website. The next day I had a payment charge of £39 for a monthly subscription from Info-record, at no time was I linked to their website in the process and consequently had no knowledge of subscriptions etc. but found I had unintentionally activated a 48 hr trial which when not cancelled within the trial period then activated a monthly subscription of £39. Caused hours of concern and inconvenience in communicating with my bank to stop further payments.
KEEP AWAY AT ALL COSTS.
2025幎6æ8æ¥
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info-record.com ããã®åç
Hello,
Thank you for sharing your feedback, and we're genuinely sorry to read about your experience.
We understand your frustration regarding the unexpected subscription charge. Our platform offers a 48-hour trial following the initial £0.50 payment, as clearly explained during the order process. If the trial isn't cancelled within this period, the subscription becomes active, but there is absolutely no intention to mislead.
If you believe you were charged without being properly informed, we encourage you to contact us so we can review your case and assist you as best as possible.
Our customer support team is available Monday to Saturday, from 8 a.m. to 8 p.m., by phone at 020 4525 5459 or via email at contact@info-record.com. We're here to help.
Very best regards,
The Data-record Team
Do not use!!âŠ
Iâve been having a lot of suspicious calls etc, I found this company using my phone while to be honest I was in a bit of a rush, I thought 50p sounds fair for a quick data check, two days later they take £39, if this legal itâs not very ethical and not a good foundation for a long term business! I should they also failed to find any information at all.
2025幎5æ21æ¥
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info-record.com ããã®åç
Hello,
Thank you for your review. We're sorry to hear that your experience didnât meet your expectations.
Our service includes a trial period precisely so users can explore the platform before making any commitment. We're always transparent about this, and we're glad you were able to cancel on time. That said, if the information you were looking for was not available, we truly regret the inconvenience.
Please donât hesitate to reach out to us at contact@info-record.com or by phone at 020 4525 5459 â we're available Monday to Saturday, from 8:00 to 20:00, and we'd be happy to look into this further with you.
Wishing you a great day,
The Data-record Team
charged me 39 instead of 0.50 !scam!
2025幎5æ21æ¥
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info-record.com ããã®åç
Hello Tom Nowak,
Thank you for your review. We're sorry to hear that your experience didnât meet your expectations.
Our service includes a trial period precisely so users can explore the platform before making any commitment. We're always transparent about this, and we're glad you were able to cancel on time. That said, if the information you were looking for was not available, we truly regret the inconvenience.
Please donât hesitate to reach out to us at contact@info-record.com or by phone at 020 4525 5459 â we're available Monday to Saturday, from 8:00 to 20:00, and we'd be happy to look into this further with you.
Wishing you a great day,
The Data-record Team
Scam.
Scam.
They say 50p and give you nothing, and then steal 39 pounds from you through so boring that it cannot be mentally processed if you are in visibly disabled (which one in three people are) small print.
Demonic.
I am very poor and disabled and they stole enough to threaten my ability to eat this month.
Very angry at them - disgusting business model, just pure cannibalism.
2025幎5æ13æ¥
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info-record.com ããã®åç
Hello,
Thank you for your message. Weâre truly sorry to read how deeply this situation has affected you.
Please know that itâs never our intention to cause distress. The platform offers a trial period precisely to allow users to explore the service before any commitment. That said, we hear your frustration and absolutely understand how upsetting this must be for you.
We genuinely want to help â please contact us directly at contact@info-record.com or by phone on 020 4525 5459, Monday to Saturday from 8:00 to 20:00. Our team will do everything possible to review your case and assist you quickly.
Wishing you strength and resolution,
The Data-record Team
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