second watch direct from these guys, all good, arrived pretty quick , well wrapped and protected, yeah easy to order, thanks guys.
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Я имею более 10 часов Ingersoll и поэтому имею достаточный опыт их эксплуатации,а также свое представление о качестве продукта и работе самой системы производителя часов.Часы имеют неординарный внешн... もっと見る
Before my grandmother died, she purchased four automatic watches from Ingersoll , to give to her grandchildren, me being one of them. As it happens I ended up with the Shelby automatic skeleton. I hav... もっと見る
企業が回答しました
Originally I had left a fairly critical review based on me being angry. This was because I had bought an Ingersoll Bison watch that then failed within a few weeks. However, Ingersoll have responde... もっと見る
企業が回答しました
企業情報
Ingersoll 1892 - UK について
当該企業による記述
Robert H Ingersoll and his brother Charles founded the Ingersoll Watch Company, one of the oldest American watchmakers. The Ingersoll brothers were pioneers of industry and invention in the field of watchmaking. They devised and followed an ambitious plan: to offer Ingersoll watches to the general public at an affordable price, whilst maintaining real quality and credibility.
Based in New York City, each watch was initially produced by hand, but in 1892, thanks to Henry Ford, Ingersoll succeeded in developing a production line for pocket watches and wristwatches.
With high quality production, precision components and the very reasonable price of $1.00 (a day's wages at that time) the so-called ‘Dollar Watch’ was born.
The Dollar Watch was so popular that over one million were sold.
The Ingersoll Watch Company grew with the demand and made new advances in watch manufacturing; developing the functions and features of Ingersoll watches to create:
The smallest existing pocket watch.
‘RADIOLITE’: the first glow in the dark watch.
The first ever military watch, which was designed with the involvement of the armed forces.
The first character watch, which was commissioned by Disney to feature Mickey Mouse.
Ingersoll watches have been sold continuously since their inception and today the Ingersoll brand is renowned the world over.
Ingersoll continues to maintain the ethos of the Ingersoll brothers and is proud to present a new range of quality, precision timepieces.
連絡先
Unit 1 Phoenix Park, Aspley Way, NW2 7LN, London, 英国
- service@ingersoll1892.com
- ingersoll1892.com
4.2
ほぼ満足
500件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 80％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A beautiful watch arrived quickly will…
A beautiful watch arrived quickly will purchase more when I have some spare money.
2024年1月29日
Really easy to use & effective website
Really easy to use & effective website, coupled with first class service. Definitely recommend.
2024年1月26日
Purchased smoothly and arrived ahead of…
Purchased smoothly and arrived ahead of time promised. Awesome timepiece. Love it.
2024年1月10日
What a stunning watch
What a stunning watch. Perfect for my summer liner blue clothing. Looks very expensive; I really enjoy wearing this watch.
2024年1月15日
Love the watch
Love the watch, great quality. Utilised the free strap adjustment service which was a really quick turnaround.
2024年1月2日
It is a mixed reaction as my initial…
It is a mixed reaction as my initial order got cancelled due suspicious credit card activity and refund would take 5 to 10 business datsllys. Then I re-ordered but there are 3 charges on my credit card. I hope Ingersoll will refund the charges as soon as possible. Thank you.
2024年1月8日
No problems with the delivery and all…
No problems with the delivery and all went smoothly. Great looking watch too. Professional company with professional service. I'm happy with that.
2024年1月2日
I ordered my time piece on the 5th of…
I ordered my time piece on the 5th of December 2023, it was delivered to the South African Depot on the 21st to today is the 10th and its still waiting to be collected form the depot for delivery. This is very disapointing.
2023年12月5日
Ingersoll 1892 - UK からの回答
I'm really sorry that your parcel has not been delivered as expected.
As your parcel has been tracked into South Africa, the quickest way to resolve this issue is to contact your delivery agents on 0860 111 502 who will be able to assist them.
Please quote the Parcelforce tracking number when calling: EK131599499GB
According to the tracking status this parcel has been awaiting to collect from your local depot.
https://parcelsapp.com/en/tracking/EK131599499GB
If you need any further assistance please email our service team on service@ingersoll1892.com
Kind Regards
Not that good service
Need more professionalism. Was a surprise gift for my husband but didn’t receive yet. Which is not appropriate
2024年1月3日
Ingersoll 1892 - UK からの回答
Many thanks for your feedback and apologies for this inconvenience. We received your order on 25/12/23 during when our offices and distribution were closed for Christmas and New Year holidays. This was clearly messaged on our website. Upon resuming on 02/01/24 your order was dispatched by FedEx with tracking ref 788744855541 and it is currently in transit and progressing for delivery. Please refer to below tracking status link for your reference.
https://www.fedex.com/fedextrack/?trknbr=788744855541&trkqual=2460312000~788744855541~FX
Kind Regards.
very simple to order
very simple to order, great delivery and brilliantly packaged, watches are of a high build quality with great styling, would recommend Ingersoll watches.
2024年1月2日
Still not received my order
Can you kindly contact me as the information on the tracking is not reflective of the reality with regards to attempted delivery. The courier has been a complete let down
2024年1月2日
Ingersoll 1892 - UK からの回答
Many thanks for your feedback and apologies for this inconvenience. We received your order on 26/12/23 during when our offices and distribution were closed for Christmas and New Year holidays. This was clearly messaged on our website. Upon resuming on 02/01/24 your order was dispatched by Parcelforce with tracking ref PBSP1313549001. Upon checking the tracking status it states that several delivery attempt was made on 03/01 & 04/01 but due to no one available to receive delivery it has been returned to local depot for re-delivery.
Please see below tracking status link confirming this information.
Should you require any further support request to email our service team on service@ingersoll1892.com
https://parcelsapp.com/en/tracking/PBSP1313549001
https://www.parcelforce.com/track-trace?trackNumber=PBSP1313549001
Kind Regards.
Update - 10/01/24
I tried to reach out to you on your mobile, but you were not available so left a voicemail with our contact details and information.
Your order was dispatched on 02/01/24 by Parcelforce with tracking reference PBSP1313549001. According to below tracking status they tried to deliver the parcel on 03/01 & 04/01 but on both occasions there was no one available to receive delivery so it was sent to depot and needed to call them to re-arrange delivery.
https://www.parcelforce.com/track-trace?trackNumber=PBSP1313549001
Please kindly be advised that I’ve spoken to Parcelforce this morning and have rearrange to be redelivered tomorrow.
Please kindly make sure someone is available tomorrow to receive the delivery.
Should you require any further support kindly request to reply to the email our service team have sent confirming the above information.
Second purchase from Ingersoll
The service is quick!
Most of all the quality of Ingersoll watches are fantastic for the price.
My son's first watch from Ingersoll was for his 18th birthday. And his nan wanted to buy him another watch, so we knew just where to buy from.
2024年1月2日
Bought an Ingersoll Bison No 10 watch…
Originally I had left a fairly critical review based on me being angry. This was because I had bought an Ingersoll Bison watch that then failed within a few weeks.
However, Ingersoll have responded and I must add that 1 particular employee, Bhavin, absolutely pulled out all the stops to help resolve the problem.
Bhavin kept in touch with me, organised the watch to be reviewed and supported a full repair.
So the watch is back, like new, fully working again.
Thank you Ingersoll and thank your Bhavin!
2023年12月28日
自発的なレビュー
Ingersoll 1892 - UK からの回答
Many thanks for your feedback. As discuss over the email the the model you have purchased is an earlier generation model which has been discontinued for over 10+ years. These models are not part of the current Ingersolll1892 range hance not covered under lifetime guarantee. Anyway as advised request to return the watch to our service centre and we will do our best to resolve this for you.
Kind Regards
Ingersoll
Dispatched quickly. I was able to track the delivery all the way to my door.
Absolutely stunning watch.
2023年12月18日
The products is excellent and so was shipping
The products is excellent, packaging was perfect for intercontinental shipping. Plus delivery was swift and on time.
2023年12月4日
Ridiculous international delivery…
Ridiculous international delivery times. I ordered a piece more than a month back which was supposed to arrive in 10-15 working days, but up till now more than 25working days there is still no update from the courier. It's quite appalling that a company that markets its products overseas does not have reliable courier partners!
2023年11月21日
Ingersoll 1892 - UK からの回答
Many thanks for your feedback and apologies for this inconvenience. As per email communication and as advised that the parcel is already in South Africa. We have also provided your with contact number of EMS (Delivery Partner) who you are required to contact to arrange duty and custom payment to arrange clearance and organise delivery.
If you are still in need of further support please request to follow up on same email trail with our service team who will assist accordingly.
Kind Regards
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