Ink Technologies レビュー 60

DON'T BUY FROM THIS COMPANY! THEIR INK DOES NOT WORK AND WHEN YOU SEND THE PRODUCT BACK, YOU DON'T GET THE FULL AMOUNT

I have been an Ink Technologies (IT) customer for about 10 years and had no issues until recently. I ordered 6 non-OEM cartridges that were really bad. When I contacted IT regarding the issue, they told me the order was out of warranty.

Unfortunately, I had ordered more cartridges before I needed them so they sat on the shelf until needed and then I realized that they were defective. They would not stand by their product because I had the foresight to order ahead of time? I did have one cartridge that was defective earlier, and I just decided to absorb the loss myself, but 6 bad cartridges is just to much.

I understand policies, but there are policies and there is the right thing to do, and IT did not care to do the right thing. How sad after all these years.

So in the end IT is a company that lacks integrity and I cannot recommend anyone use them.

They said their cartridges worked with my toner cartridge - apparently, they don't - and when I called they said I could return but that I would be responsible for return shipping - which was as much as the cartridges themselves - don't order from this company - they sell cheap Chinese replacements that very likely won't work with your printers anyway, and their return policy is "ha ha - we got you" -

I ordered Remanufactured HP 201A Toner Bundle Pack - 4 Cartridges. When I print documents toner gets all over the pages.

Great Product... Perfect match and fit. Works just as the original product. Quick delivery. I highly recommend Inktechnologies.com to anyone in need of replacement ink. I will use again just as soon as I need another replacement canister.

Te mandan los productos que no sirven. Luego te tratan mal por telefono, te cuelgan y ningin manager esta disponible. Te quieren cobrar el retorno de los productos a pesar de que dicen que es gratis. Luego te dicen que lo pagues y ellos te devuelven el dinero del envio y nunca lo hacen.
No compren aqui. No pierdan ni su tiempo ni su dinero.
Al final te cobran por enviarlos, luego para retornarlos y el producto nunca funciona y fueron dos de ellos.

The ink cartridge I received from Ink Technology leaked the moment I removed the plastic cover besides messing my hands I also had to wash out ink from my printer.
I personally would not recommend
Ink Technology.
I purchased the recommended ink from staples.

I have been using Ink Technologies for about 10 years now and have to say I have had no issues working with them. I have only had one issue with one of their products and they were so easy to work with to solve the issue. On another occasion I made an ordering mistake and they went out of their way to take care of me!

Great products and the BEST CUSTOMER SERVICE in a highly competitive market.

Keep it up!

Sincerely,
A True Dedicated Customer

Ordered cartridges for my Lexmark printer and got them the next day. I’m a happy customer!

I had a defective toner, told them about it, replaced immediately via mail

I’m thrilled to have found this Company. Great quality at a reasonable price. I highly recommend!

I am a 73 year old retired customer service trainer for the Skillpath Seminar Company. Ink Technologies just established a new high point in my life time of customer service experiences. Nothing I say will do justice to the amazing service I received. I reported a problem with some toner cartridges and replacement ones were at my door step in record time at no cost to me. Do not let saving 74% by buying compatible vs. brand specific cartridges. First, the color copies are beautiful, so clear and crisp. Second, the warranty and returns policy of Ink Technologies has you covered should you ever have a problem. I have purchased from them several times and this was the first time I needed assistance.

Ink cartridge started leaking ink in the sealed package. I contacted customer service they said go to the website for return site says I can't return warranty expired. Who knows how long this ink was leaking out you wont know until you open the box.

How do I give NO STARS?
I ordered an OEM Sharp toner cartridge for my copier. The cartridge was defective. The people at Inktech refused to replace it, saying the warranty was with Sharp. The Sharp people gave me phone numbers of dealers who told be to take it up with InkTech. Everyone pointed fingers at someone else. It was a total run-around and I am left with a defective toner and a wasted day. AVOID InkTech at all costs!

Our toner was out and the company who supplied the machine told us we were unable to order new toner and that we would need to purchase a whole new system. I went on Google and InkTech came up. They had the toner we needed at an AMAZING price compared to any other site. The toner arrived in a very quick manner and was very easy to install. Our printer is back up and running and I highly recommend InkTech to anyone looking for toner.

The ink works great
It's great for notary business.
I love that I can order online and get in it just a few days.

I had purchased a remanufactured HP 78 color ink cartridge because HP no longer is making them. From the very start, the cartridge never printed one of the three colors, and the other two colors barely printed anything out. I ran cartridge cleaning and priming options on the printer and tried other cleaning methods, but nothing fixed the issue. I requested a refund, and when you ask for a refund they want you to ship the cartridge back. They also do not cover the cost for return shipping. When I got the refund, they excluded the original shipping. So, it cost me about $9 just for the shipping back and forth. What a waste of time and money. This experience was so bad that I threw the whole printer out and bought a tank printer just so I would not have to deal with this issue ever again. The old printer worked fine, but the cartridge issue is ridiculous. Do not waste your time on this company.

It doesn't work. So it is lost money. And if you want to send it back, you had to pay for. They send me a new one for free, but that also doesn't work. Waste money, waste time.

Paid for 3 cartridges and never received cartridges. They sent tracking link, but expected customer to resolve delivery issues. Been over one month and have not received cartridges or resolution to delivery issues. Should not be this hard to work through issue on their shipping approach.