Josh and Ash, Introduced themselves on arrival, explained what they would be doing. My mum is 88yrs old and they showed complete respect. Very tidy work and made area safe and useable afterwards. Exp... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Liam Brennan and Charlie Dixon were very professional, friendly and did the job to a high standard. They were very approachable and didnt mind us mentioning concerns or issues we wanted resolving. Alt... もっと見る
Fantastic work today by Faz and Joel. Kept us fully informed on progress throughout. Professional service, tidy workers, cleaned up afterwards and answered all questions. Definitely recommend... もっと見る
Marcus - 103654 Marcus was the consummate professional. He ensured I understood each part of the process and gave an explanation even I could understand! Marcus looked out for me as a customer and pr... もっと見る
企業情報
当該企業による記述
Innovation Group have been managing critical incidents in the car and home on behalf of some of the world's leading insurers, brokers and MGAs for over 25 years. A technology driven solution to claims management working with clients on Accident and Repair Management, Subsidence, General Perils, Loss Adjusting and Underground Services. We offer a digitally connected claim experience across our supply chain that ensures a frictionless, jargon-free, and transparent claim journey with customers at the heart of what we do. Our in-house services include: • Vertically Integrated Supply Chain • Research and Development Division • Soils and Plant/Root Laboratories • Market leading expertise across Domestic and Commercial Property, Casualty and Specialist Losses • A Partnership Approach to End-to-End Claims Management • Innovative Technology Solutions. We are chosen as the trusted partner of many UK MGAs and insurers to deliver the journey their customers expect, and the savings their book demands. https://innovation-group.pagetiger.com/btluxcn/1
連絡先
Bembridge House, 1300 Parkway, PO15 7AE, Whiteley, Fareham, 英国
- innovation.group
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 65%に回答しています
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Professional
Professional, prompt, friendly service. They explained all the details of what was being done as the work progressed and left the garden looking the same as they’d found it. Thank you.
Worked hard
Worked hard, hardly took breaks. Always on time. Finishing touches, like grass seed and top soil over dug area. Friendly, professional and polite. Always listened to the customer! Highly recommend them.
Liam brennan and charlie dixon Two men…
Liam brennan and charlie dixon Two men turned up today very professional and had lots of knowledge of the job they had come to do went above and beyond to tell me of the job they was carrying out . Thank you innovation group . Jayne hemstock
Job number 004603
Faz and Joel were hard working and…
Faz and Joel were hard working and knowledgeable process. Very pleasant and nothing was to much trouble.
Excellent Service!
Chris and Charlie from Innovation Group, were extremely helpful, professional, knowledgeable and respectful whilst working within and around my property. At every step they communicated clearly what they were doing and what needed to be done, to ensure that I was aware of the process and made a stressful situation caused by a previous company very easy to deal, which I’m very grateful for!
Once the issue was identified, it was fixed and everything was put back cleanly and respectfully, couldn’t be more grateful.
Great experience
Great experience with the support of Ian and Kevin working on behalf of Innovation Group on our claim.
Thank you for your professional handling throughout your visit and clear explanation of next steps.
Lee and John were amazing
Lee and John were both great at their job. Friendly, easy to talk to and they left the house spotless. Had to dig out a drain area, but replaced it seamlessly.
Matthew was very helpful during a…
Matthew was very helpful during a stressful time. Very thorough. Explained what was wrong. He dealt with our ride neighbour very diplomatically. Excellent.
Once innovation group where engaged…
Once innovation group where engaged things went from bad to sorted first rate workers drove 3 hours from wales worked very hard from 0800 hrs non stop till it was fixed 5star service once engaged by our insurance we knew things would be sorted
There aren’t enough stars to describe…
There aren’t enough stars to describe my experience with Innovation Group. After discovering a shattered sewage pipe under my concrete floor, they turned up within hours of my call. Given that it was right before a Bank Holiday weekend, I was braced for a long wait without a working toilet.
However, James and Stuart were absolute legends - they grafted for several hours, breaking through concrete to reach the old pipe and replace it with a modern UPVC alternative. Not only were they incredibly knowledgeable, but they were also great to chat with. They walked me through the camera footage and explained exactly what had happened beneath the floor, which really put me at ease. I would use this company again in a heartbeat. Massive thanks to the whole team!
Good workers
Callan & James were excellent from start to finish. They were both well mannered and willing to hold a conversation and make nice comments on the home. They commenced their job with due diligence and good communication on what they found.They then carried out the repair required and cleaned up leaving no mess at all, they even swept the garden.
Craig attended solo when his team-mate…
Craig attended solo when his team-mate went sick. As a result he had to dig a nasty hole by hand which meant the job took much longer than scheduled, delaying him for later jobs. Despite the difficult situation, he was polite and communicated at each stage of the process.
Alex and Bill worked extremely hard and…
Alex and Bill worked extremely hard and left the job very tidy afterwards.
Danny and Jason - excellent service
Danny and Jason arrived on time to dig a trial pit today and worked solidly for the time they were here. They answered all my questions about what they were doing and were very polite and helpful. They really delivered an excellent service.
Very good. Danny and Jason came on time and just…
Danny and Jason came on time and just got on with the job. They were polite and friendly.
Very polite and informative.
The drain man was very polite, considerate and informative.
Root Inspection
The team that arrived from Innovation Group were polite, considerate, courteous and informative.
They discussed what there were doing and left the areas they were working on in were left in excellent shape.
Declan & Brendan from Innovation Group…
Declan & Brendan from Innovation Group attended on time and were very professional throughout the visit. They clearly explained the purpose of the geotechnical inspection and what the process would involve, which made everything easy to understand.
They worked efficiently and were respectful of the property, ensuring everything was left in good condition afterwards. Overall, a smooth and reassuring experience during what can otherwise be a stressful insurance process.
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