Josh and Ash, Introduced themselves on arrival, explained what they would be doing. My mum is 88yrs old and they showed complete respect. Very tidy work and made area safe and useable afterwards. Exp... ãã£ãšèŠã
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Liam Brennan and Charlie Dixon were very professional, friendly and did the job to a high standard. They were very approachable and didnt mind us mentioning concerns or issues we wanted resolving. Alt... ãã£ãšèŠã
Freddie and Cody arrived on time and were very personable. They explained what was going to happen and did their job professionally. They tidied up very well considering the nature of the job. W... ãã£ãšèŠã
Marcus - 103654 Marcus was the consummate professional. He ensured I understood each part of the process and gave an explanation even I could understand! Marcus looked out for me as a customer and pr... ãã£ãšèŠã
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Innovation Group have been managing critical incidents in the car and home on behalf of some of the world's leading insurers, brokers and MGAs for over 25 years. A technology driven solution to claims management working with clients on Accident and Repair Management, Subsidence, General Perils, Loss Adjusting and Underground Services. We offer a digitally connected claim experience across our supply chain that ensures a frictionless, jargon-free, and transparent claim journey with customers at the heart of what we do. Our in-house services include: ⢠Vertically Integrated Supply Chain ⢠Research and Development Division ⢠Soils and Plant/Root Laboratories ⢠Market leading expertise across Domestic and Commercial Property, Casualty and Specialist Losses ⢠A Partnership Approach to End-to-End Claims Management ⢠Innovative Technology Solutions. We are chosen as the trusted partner of many UK MGAs and insurers to deliver the journey their customers expect, and the savings their book demands. https://innovation-group.pagetiger.com/btluxcn/1
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Bembridge House, 1300 Parkway, PO15 7AE, Whiteley, Fareham, è±åœ
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Alex was a very friendly guy who has aâŠ
Alex was a very friendly guy who has a great knowledge and expertise and i was very impressed with answering of my question's I asked, you can not tell he have been left job very clean and tidy
Bore hole inspection,
Bore hole inspection,
Faz and joel where great, polite explained what they where doing and how long it would take, Faz was very knowledgeable when i asked about possable causes of the subsidence and knew his stuff. They were late but held up on their last job which couldent be helped. Left the inspection site clean and almost like new.
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I would like to leave a five-star review for Josh and Terry following the work they carried out at our property today.
â° Both Josh and Terry arrived bang on 8:00am as scheduled. They were extremely understanding when I explained that I was rushing out the door to take my son to hospital due to an injury. â€ïž My husband remained at home and spoke with them, and he found them both to be very informative and professional in explaining exactly what work they would be carrying out.
ðš The standard of their work was immaculate, and the finish was absolutely fantastic. ð Before leaving, they took the time to explain everything they had done, which was greatly appreciated.
ð§¹ They left everything clean and tidy, and throughout the visit they were friendly, polite, and professional.
ð Josh and Terry are a real credit to the Innovation Group. The quality of their workmanship and customer service was exceptional from start to finish.
ð Exceptional work â well done, lads, and good luck for the future! ð
Highly recommended! ð
Terry did a fantastic job of clearing aâŠ
Terry did a fantastic job of clearing a problem left by another company
Excellent service.
Robert Rollinson arrived on the first visit on time, surveyed but, as the weather looked rainy, decided to return the following week on a dry day to reconcrete a drain area.
On a dry day weâll win in one week he returned with Billy Silk to complete the work. They were courteous and pleasant and respected my property.
Job was completed and was excellent.
Everything about the Innovation GroupâŠ
Everything about the Innovation Group is very positive Iâm pleased to say from the office staff to the workman all of whom have conducted themselves very professionally.l have had dealings with quite a number of the staff from various departments from trees to foundations to drains,All did a splendid job.There is still much work to do but Iâm confident it will be done to the standard of the work already carried out.They really are an innovation.Many Thanks.Judith.
Innovation Group âJoel and Faz ð
Joel and Faz arrived on time.
They explained what they planned to do..
When finished they explained what they had done.
Leaving the area clean and tidy.
Soil Sample Gathering Done Well.
Purely rated today on the basis of todayâs visit by Josh and Ash to take soil samples to aid investigation of subsidence at my home, I am very happy with the work the two guys did. Arrived on the dot, Worked hard, were communicative about what they were doing and how they were going to be working. Explained what they found in the process and were happy for me to take photos for my own structural engineer and Arborculturist to view. Cleaned up and left everything tidy at the end. Itâs not a job anyone wants to have done at oneâs home but I couldnât wish for a better pair to do it. ð
Great service
Had Declan and Brendan come and investigate subsidence on my garage today. They turned up on time, explained what they were doing in detail and left everything how it was after they finished their works. Couldnât be happier.
Alex was super helpful
Alex was super helpful, professional and quick
Alex was very friendly and efficient
Alex was very friendly and efficient
Work carried out very professionally.
The work to replace our tank, was done with completed professionalism from start to finish. I canât recommend them highly enough. Very informative, friendly and courteous at all time throughout the work A huge thank you to: Robert Rollinson - Innovation supervisor, Sam Loyd - Mantair Foreman and Joe Sisley - Labourer.
Josh and Ash were very polite andâŠ
Josh and Ash were very polite and professional and did the job that was needed to be done in a timely manner.
Thanks alex
Thanks, Alex, great work! Nice and polite, and a very hard worker.
Good Stuff.
Alex is a nice bloke. Always early and keeps you informed as to whatâs happening. Good tidy work and nicely tidied up on completion.
couldnât have been betterâŠ
Joel and Faz couldnât have been better - tricky job but they did the work immaculately
Allan and James were great
Allan and James were great. Explained clearly what needed doing. Worked to time and make sure to leave garden and house clean.
We reported a water leak to ourâŠ
We reported a water leak to our insurance company on Monday we were contacted within 30mins by the Innovation group to arrange for an operative to come to repair it on Friday chris and Charlie came to the leak within 3 hrs the leak was successfully located and repaired and tidied up their work was exemplary my drive was reinstated to what it was very happy with the result and would definitely recommend both Chris and Charlie and the innovation group thank you to all
Foundation Testing
Alex couldnât have been more helpful. He carried his job efficiently, kept us informed of progress and left the site neat and tidy. Highly recommended.
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