Interiors Online レビュヌ 

72
•
TrustScore 5段階評䟡の1

1.2

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Bought 2 stools arrived days apart. Courier did not attempt to deliver. Did not the to closest post office. NO PARKING available! Cushion covers never arrived contacted them to cancel. They said no no... もっず芋る

5぀星のうち1の評䟡

This company has turned me off buying anything online ever again. After checking that the item was in stock I made purchase mid Nov. After money was taken I was told I needed to pay extra $100 transp... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

I bought an outdoor dining table in December and also took out the ship safely insurance, spending well over $2000 AU. I had read the mixed reviews last year but thought I'd take the risk as they had... もっず芋る

5぀星のうち1の評䟡

Worst online retailer. Completely unreliable. Order took 3 weeks to be delivered. No backorder, they just didn’t book any courier until I chased it up after 2 weeks. Website says leaves within 5 days.... もっず芋る

䌁業が回答したした

䌁業情報


連絡先

1.2

ひどい

TrustScore 5段階評䟡の1

72件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌに回答しおいたせん

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

この䌁業を閲芧した人は、以䞋の䌁業も閲芧しおいたす。

1.2

すべおのレビュヌ

(72)

過去12か月のレビュヌ数: 1ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

Absolutely disgusted in the customer service

Absolutely disgusted in the customer service.
I was spoken to so rudely by Interiors online where all I was asking was understanding of costs. Absolutely awful employee I spoke to on two different occasions. I do not recommend any designer to give them work. I’m appalled

2018幎11月23日
自発的なレビュヌ
Interiors Online ロゎ

Interiors Online からの回答

Thank you Raquel for your review. I apologise that you were disgusted by our service that is certainly not our intention. Both Julie, Sam & David have attempted to explain to you that when placing your order for the 4 x Thomas Breakfast Stools in Black, that you had only paid a 50% deposit on the stools as they were out of stock. We understand that you thought you had paid the full amount.

An email confirming that you had only place a 50% deposit and that there was a balance due was also sent to your email address at the time of placing the order.

You also asked Julie after placing the order, if we could apply the extra 10% Trade discount which we agreed to do for you on this order.

Please call the office back on 08-83387400 so we can collect the balance of due and dispatch the barstools to you as a matter of priority.

Thank You.

5぀星のうち1の評䟡

Worst online retailer

Worst online retailer. Completely unreliable. Order took 3 weeks to be delivered. No backorder, they just didn’t book any courier until I chased it up after 2 weeks. Website says leaves within 5 days. Rubbish. Then truck broke down on the way, another 5 day wait.... Paid over 2K for my order. Very poor customer service and management. Be weary!

2018幎6月28日
自発的なレビュヌ
Interiors Online ロゎ

Interiors Online からの回答

Good morning Mairead, I'm sorry that you feel this way. To recap, your order was placed on the 11th June and the Celine Footstool & Love Chair were confirmed as in stock by our supplier in Melbourne. On the 22nd June, Jane our Logistics Manager was obtaining quotes from our various carriers. You rang our office on the same complaining that you had not already received your goods. I explained to you that due to having our annual Financial Year Sale we had been overwhelmed with orders (result in some short delays in dispatching orders) and also Jane (our logistics manager had been off sick for 2 days last week) which had further compounded the issue. I said that we were doing our very best to get the items to you as quickly as possible. We booked our preferred carrier TLC transport on Monday 25th June and they confirmed the goods would be picked up from Melbourne the following day and delivered to you on Wednesday 27th June. Unfortunately due to no fault of ours, the truck with your items onboard had a breakdown on Wednesday morning and obviously couldn't do the delivery that day. Graham the owner the TLC Transport rang you to apologise and try to re-schedule another day with you. I understand that he has since spoken with you again and because you are away this weekend he is making a special trip to you around 6.30am this coming Monday.
I'm not sure what more we could have done? We value our relationships with our customers and always strive to give exceptional customer service.

5぀星のうち5の評䟡

I'd recommend these guys.

Pretty comprehensive range of products and reasonable pricing. Took a bit longer than expected to receive my bed head, but they kept me informed along the way. Item was as described on the website. Will use this company again.

2017幎11月8日
自発的なレビュヌ
5぀星のうち1の評䟡

Dissapointed

I definitely wouldn't shop with Interiors Online again. I found the customer service to be poor and when I wanted to exchange my order I was told no. I understand that it is part of their policy to do accept returns however I simply wanted to swap my order for a larger size, even spending more money. I was told it had to be returned exactly as it was delivered, being the exact same box and all which I unfortunately did not have. The person in which I was dealing with was very blunt and did not try to help us find a solution in the slightest.

2017幎2月8日
自発的なレビュヌ
5぀星のうち5の評䟡

My favourite online shop!

I have purchase several pieces of furniture from interiors online and every piece has been perfect. They all look exactly as they do online and the quality is better then expected. All my enquires were answered promptly. I would highly recommend interiors online the entire range covers so many different styles and the prices are very competitive.

2017幎2月6日
自発的なレビュヌ
5぀星のうち3の評䟡

Product was fine but logistics management could be improved

1) Didn't provide my phone number to the shipper so that delivery could be made. This took 2 weeks to address and delayed receipt.

2) Full payment was originally supposed to be delayed until product was available. Full payment was subsequently brought forward even though underlying supplier was still on holiday.

2017幎2月4日
自発的なレビュヌ
5぀星のうち1の評䟡

broken x2

Ordered early January approximately 6 January, first lamps arrived broken notified Interiors on line with photos immediately,1 week later somebody picked up damaged goods ,8 days later after I emailed to ?? Where are lamps ,2 more were on there way ,they arrived today 2 February opened top of box looked in and broken again ,sent photo to Julie who has been very helpful from 1 st call ,is something wrong with packing ?? Am I the only one this has happened too twice ,what now ?..? ,I'm not a packer but using shades with lamps inside does not work perhaps bubble wrap,? What now ,?. Love lamps but obviously this is not working 😀

2017幎2月2日
自発的なレビュヌ
5぀星のうち5の評䟡

Great customer service

After some issues with the courier, the wonderful customer service team at Interiors Online did all they could to ensure my order was fulfilled. Very happy with the service and product.

2017幎2月1日
自発的なレビュヌ
5぀星のうち1の評䟡

dreadful quality

I bought a floor lamp as a Christmas gift and didn't completely unwrap it to check it before giving it. How embarrassing to find the felt base was not attached correctly. My friend insisted it was OK and they had to rebase it with felt to place it on the floor. I really wanted to return it ....and still do.
Where is the quality control? This was not a cheap item!
Never again

2017幎1月10日
自発的なレビュヌ
5぀星のうち5の評䟡

A site worth visiting....

What a wonderful site that offers everything at affordable prices-
They offer easy payment plans (afterpay)offer free delivery on some of the furniture pieces.
The range is sophisticated, stylish, innovative and caters to all deigns.
I m currently using the site for all my furniture and interior designing needs...and would recommend everyone visit the site.

2017幎1月9日
自発的なレビュヌ
5぀星のうち2の評䟡

Terrible follow up on delivery commitments

I phoned I.O. to check availability & delivery timing on a round mirror. I told them I needed the mirror in two weeks & they said 100% we can deliver. I purchased it immediately (Tuesday) based on their advice. I phoned up next Monday & asked if it had been dispatched & they said no. The lady then told me she would make sure it went out that day & I should receive it Wed / Thurs. I phoned up Thurs & was told they are too busy & cant get it out. They repeated committed to shipping it but repeated failed. Either lied or incompetent. On a positive note, eventually it arrived & it is beautiful.

2016幎8月1日
自発的なレビュヌ

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報