Intus Lettings レビュヌ 

41
•
TrustScore 5段階評䟡の4.5

4.3

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Can’t recommend highly enough. Professional, supportive, responsive and a joy to work with. As an inexperienced landlord all the team at Intus have been a Godsend.

5぀星のうち1の評䟡

I had a bad experience with Intus lettings Manchester breach. I and my family saw hail in the apartment I rented from Intus. The heating of apartment was bad and beyond repair. They were aware o... もっず芋る

5぀星のうち5の評䟡

Intus have been great and the service Laura provided in particular has been fantastic. Laura has always been really prompt to reply to e-mails, got us into our flat really quickly efficiently and pick... もっず芋る

5぀星のうち5の評䟡

I would absolutely recommend Intus. Their entire process has been nothing short of exceptional. Special shout out to Katina, who's just an absolute superstar. She's super helpful, friendly and really... もっず芋る

䌁業が回答したした

䌁業情報

  1. 䞍動産業
  2. アパヌト賃貞業
  3. 䞍動産管理䌚瀟
  4. 䞍動産業者
  5. 䞍動産賃貞゚ヌゞェンシヌ

圓該䌁業による蚘述

At Intus Lettings, we are dedicated to providing you with the best possible lettings experience whether you're a tenant or a landlord. Not only do we pride ourselves at being able to find the perfect fit for each tenant, but we also know what it takes to ensure that all tenants, landlords and even homes are always taken care of.


連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

41件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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4.3

すべおのレビュヌ

(41)

過去12か月のレビュヌ数: 6ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち3の評䟡

Upsetting Move in experience, but great assistance!

Laura is an absolute GEM and a credit to the company. She made my whole process smooth & easy here in Manchester.

I have had a lot of hiccups with my move and very unhappy with the state the new build apartment is in as I was the first tenant to live there.

Intus Lettings are quick and efficient when it comes to email and what’s app responses.

2023幎2月24日
自発的なレビュヌ
5぀星のうち1の評䟡

TENANTS ARE REGARDED AS NUMBERS(£££) OTHER THAN PEOPLE

The management of the property I stayed in in Sheffied consider it’s tenants as numbers(££) other than people.paid premium for a one bedroom apartment in the heart of Sheffied.but unfortunately had to move to another city.was made to pay a huge fine as much as 1month rent even after I offered to have the tenancy agreement transferred.The house was put up for rent on the market and was marked up by £50. They Had prospective members of the public come view the apartment while I was still in there and within a week it was rented even with the mark up.I was glad I could help by providing unhindered access to the property and left it In prestige condition.fast forward to me getting back my deposit after I voluntarily asked the agency to get thier own cleaning team and paid a premium of about £115 as I was told it would be “DEEP CLEANING “..woke up to an email to say I left the apartment in a disappointing state hence I would be charged an extra £300 for damages.I won’t stand for that as I believe this is day light robbery wanting to fleece me of my deposit after you had successfully rented the apartment with a good mark up and turn around to say I left the house in a deplorable state an apartment that was taken off the market a week after it was listed with successful multiple viewings and no complaints from the team during viewings???please guys be careful while dealing with this Company.I won’t take this day light robbery laying down hence I am advising members of the public always use the carrot and stick approach dealing with these guys else you would be taken for a ride.I would keep you guys posted as things unfold

2023幎3月2日
自発的なレビュヌ
5぀星のうち5の評䟡

Friendly, personal and professional service!

Review based on the Sheffield branch - I'm extremely pleased with how everything has gone with a new apartment let. So far I've only dealt with a single person at Intus, and the service from start to finish has been great. Thanks Dayna for being so responsive and helpful with the process. Looking forward to my move date! :)

2023幎1月5日
自発的なレビュヌ
5぀星のうち5の評䟡

Wonderful helpful staff

Wonderful helpful staff. I sold my buy-to-let property and even though I would no longer be using them, they still went above and beyond to help me with all the documents

2022幎11月10日
自発的なレビュヌ
5぀星のうち5の評䟡

Great Service from Intus Lettings

Intus have been fantastic at helping to furnish and then let 2 apartments for us in Manchester. In both cases they acted promptly, thoroughly reviewed tenants and most importantly had them furnished and let within a very short period. I would in particular recommend Katrina Scadding for her amazing service.

2022幎10月15日
自発的なレビュヌ
5぀星のうち5の評䟡

Very helpful staff

Very helpful staff. Katrina was loads of help in setting us up and getting back to us about the apartment.

2022幎9月12日
自発的なレビュヌ
Intus Lettings ロゎ

Intus Lettings からの回答

Thank you for that lovely review Skye, we hope you are very happy in your new home.

5぀星のうち5の評䟡

phenomenal


Laura and the team from Intus Letting were phenomenal!!

Thank you all for being so efficient and on the ball!!!

2022幎6月15日
自発的なレビュヌ
Intus Lettings ロゎ

Intus Lettings からの回答

Thank you for your kind review Natalie, it has been a pleasure to be able to assist you.

5぀星のうち1の評䟡

Very disappointed and out of pocket

We used this agent for a managed service on our property. You can note that the first bullet point on the website under the managed service section states that - "A thorough check out process is conducted, noting meter readings" - This was not done by them when our tenant moved out and we were not informed that it hadn't been done (if we had been informed we could have done it ourselves). As the utility company had been under estimating our tenants meter readings and the correct final readings were never provided, the utility company are charging me for this huge discrepancy.
I have contacted the office about this but they've stated that although it is on the website that they will take the meter readings, it is not in the actual contract, so we cannot hold them to account. I have a complaint lodged with them.
The tenant was extremely difficult from the beginning, falling behind within the first few months, not allowing access to the property, stopping payment altogether and finally leaving the property with extensive damage. All of this despite the checks done by the agency. This makes this additional large expense even more difficult to take.
If I was looking for an agent to act for me again, I would go for one I could trust to follow through on the services they advertise on their website.

2022幎5月30日
自発的なレビュヌ
Intus Lettings ロゎ

Intus Lettings からの回答

Dear Rachel,

We are extremely sorry that the end of this tenancy has resulted in such a difficult situation, more so because we have enjoyed a successful working relationship with you for almost a decade.

Unfortunately, due to an administration error by a staff member that is no longer employed by the company, the meter reading for the electricity at your property was not entered at the end of the tenancy, leading the service provider to provide an estimated reading. Unusually in this case, the electricity company is pursuing you (the landlord) for the unpaid bill, and not the tenant, which is not correct.

We have encountered similar situations before with other tenancies, whereby we have not been physically able to access a property or meter to take an end of tenancy reading. In all of these previous cases, and as is standard practice, we have provided the energy provider with official confirmation of the tenant’s check-out date, at which point they have then pursued the tenant for that portion of the bill. The provider will then typically re-calculate the bill on a standing charge to the landlord after the check-out date, until the next tenant moves in.

We are very sorry that you are having to deal with this situation, but the current issue is with the service provider, and not Intus Lettings. We are more than happy to re-send all of the relevant documents to them on your behalf and confirm that you are only liable from the date of check-out.

Regards, Intus Lettings

5぀星のうち5の評䟡

Brilliant service

Moving can be very stressful but Katrina was very helpful and made the process of moving into the new property so smooth for me and my partner. Could not have done anything more, brilliant service

2022幎4月7日
自発的なレビュヌ
Intus Lettings ロゎ

Intus Lettings からの回答

Thank you for your extremely kind review. Your comments have been passed on to Katrina and we hope you enjoy your new home.

5぀星のうち5の評䟡

5 stars!

Would recommend intus lettings to anyone, Sarah was so so helpful and got me moved into my flat in less than a week. Really friendly and professional.

2022幎2月10日
自発的なレビュヌ
Intus Lettings ロゎ

Intus Lettings からの回答

That is lovely to hear Kim, thank you! Your comments have been passed across to Sarah who said it has been an absolute pleasure working with you. We hope you love your new home.

5぀星のうち5の評䟡

Review for Katie Wood

Review for Katie Wood at Intus

Katie has restored our faith in the service we have received from Intus. We started with the lovely Simon Earles who sadly passed away. We were disappointed with the service we received immediately after that but hung on.
More recently Katie has managed our property in the same way Simon had. She is efficient and prompt- always keeping me up to date. The last tenants were difficult and uncooperative and she navigated their departure well.

My telephone conversations with Katie were always polite, helpful and informative. As we live so far away in Dorset, it is reassuring to know that Katie is looking after the property so well.

Katie went the extra mile and negotiated costs and hired the best contractors to renovate the property- saving us money. I would always recommend her.

Hilary Warren

2021幎12月22日
自発的なレビュヌ
Intus Lettings ロゎ

Intus Lettings からの回答

Thank you Hilary for that extremely positive review! We are thrilled to hear that you are delighted with the service you have been receiving from Katie and we look forward to continuing to work with you.

5぀星のうち5の評䟡

I would absolutely recommend Intus

I would absolutely recommend Intus. Their entire process has been nothing short of exceptional. Special shout out to Katina, who's just an absolute superstar. She's super helpful, friendly and really looked out for me when I had to move out early. I am very impressed and can safely say that this is one of the best agencies I have dealt with in Manchester.

2021幎9月29日
自発的なレビュヌ
Intus Lettings ロゎ

Intus Lettings からの回答

Thank you very much for your review and we are pleased that you are happy with the service you have received from the team.

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