IOKA Jewelry ロゎ
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IOKA Jewelry レビュヌ 131

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TrustScore 5段階評䟡の3.5

3.4

宝石店
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5぀星のうち1の評䟡

I ordered a ring for my 13th anniversary, it got shipped then it said it got cancelled the 2 days before my anniversary and had no solution other than refund. It said online the ring was still availab... もっず芋る

5぀星のうち5の評䟡

I loved the look of these earrings and after shopping around these seemed like an excellent value. I have been disappointed with online purchases before- who hasn't ? I read and reread the descripti... もっず芋る

5぀星のうち4の評䟡

Honestly the earrings I purchased are incredibly gorgeous and sparkly. They have 14k stamped inside the hoop and the clasp is really secure compared to some other ones I bought in L.A
 However, the ho... もっず芋る

5぀星のうち5の評䟡

I had bought a replacement engagement ring from Ioka when I lost my original diamond. Two years later, the ring I purchased from them lost a stone. I mailed it back to them for a repair and after th... もっず芋る

䌁業情報

  1. 宝石店

圓該䌁業による蚘述

High quality fine jewelry for an affordable price

連絡先

3.4

たあたあ

TrustScore 5段階評䟡の3.5

131件のレビュヌ

5぀星
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ネガティブなレビュヌの 16に回答しおいたす

通垞24時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち4の評䟡

Good product

I ordered several different pieces as birthday and Christmas gifts, not knowing what to expect for quality. The items were all worth the cost. I did return a few things as they were no longer needed. The return process was easy

2023幎12月26日
5぀星のうち3の評䟡

Certificate of Authentication

Ordered off Amazon, Italian Gold Horn with 22 inch necklace, it is ok, pretty cheap looking to be honest and I did not receive a "certificate of authentication" which should come with anything claiming to be 14K solid gold, question to the company is your product gold plated or truly solid gold, in what country is the gold from? I will be taking it to a jewelry store to verify :)

2023幎12月12日
自発的なレビュヌ
5぀星のうち5の評䟡

My husband loves his birthday present

I ordered a scorpion charm and chain for my husband's birthday. I saw the charm on another website, but the chain was separate. It was difficult trying to match up a chain and charm because even though they both were gold, they looked to be two different colors. When I stumbled upon IOKA, I saw that they sold the same charm with a choice of several different styles of chain as a set.

It looks even better in person and my husband loves it. It was shipped quickly and it arrived I'm a timely manner.

2023幎11月12日
5぀星のうち5の評䟡

Being a senior and navigating around


Being a senior and navigating around the web is very difficult for me but Shiro made this experience effortless
Shiro went waaaay beyond what I would expect from a customer service rep cudos to him. I was very satisfied with my purchase with the economy being what it is I believe my purchase was in line with what is available in the jewelry industry. Thank you again Shiro

2023幎9月28日
5぀星のうち1の評䟡

Not very honest seller

I bought a necklace from Ioka Jewelry (or Jewelry by Ioka as they are called on Itsy and other online selling platforms). When I used it, I discovered that the links have edges and those edges hurt my skin whenever my neck moves, which indicates a flaw in the design of the necklace.
I contacted the seller (Ioka Jewelry or Jewelry by Ioka) and I discovered that, to accept my return, they will not refund the $55 that they charged for shipping and I have to spend another $55 to ship the item back. Which means I will loose around $100 to return a $256 item.
Obviously, this is a textbook case of defrauding the clients by selling them faulty items then make it impossible for them to return it.
I am writing this revue so nobody else gets burned by Ioka as it happened to me.

After reading Ioka response (below) it shows that they cannot adress the details of my post. Which proves that I am right: they put the return options on Amazon, so I am still loosing $100 to return $256 item. The plot is to make the return impossible and the client stuck with faulty product. Beware.

2023幎8月27日
自発的なレビュヌ
IOKA Jewelry ロゎ

IOKA Jewelry からの回答

Hello,

We are sorry that you feel this way. We asked that you proceed with Amazon.ca's (Canada) return process and you did not want to continue with the standard return process. We are unable to inspect and provide further help.

Thank you,

Ioka Jewelry

5぀星のうち1の評䟡

Disappointed

Well I got my order late, got the wrong one send out to me when I finally got something. Working on getting this resolved but not again will I buy. That 2day shipping. LIES!
Also, the pictures show a little bit more to the rings, they are pretty thin.

2023幎6月9日
IOKA Jewelry ロゎ

IOKA Jewelry からの回答

Hello,

We are sorry to hear you were disappointed with your order. We provided a return label and attempted to fix the issue as quick as possible. Please contact us further for any further help.

Thank you,

Shiro

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