Please do not purchase anything from them or at LEAST read the terms and services. As they market their IQ test for a small fee of $0.99 but in small letters write $29.99 charged after a 3 day trial!... もっと見る
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This company fraudulently withdrew funds from my account.. I authorised a payment to them of 99¢.. The company then used that specific authority to claim a further £29 and to make it a recurrin... もっと見る
I put 1 start since there is no option to put -9999. They are scammers, fraud payment cuts from your account. I hope people will see these reviews and will never use it. They attract you with 0,9... もっと見る
企業が回答しました
Keeping my mind sharp with daily puzzles, love it.
企業が回答しました
企業情報
当該企業による記述
What if your phone actually made you smarter? Iqnio starts with an IQ test, then builds a full picture of your cognitive strengths and blind spots. From there, every session is tailored to you — bite-sized, gamified, and grounded in science. Once subscribed, you get personal everyday brain training disguised as something you'd do for fun. Find your starting point at iqnio.com
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33件のレビュー
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ネガティブなレビューの 90％に回答しています
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Please do not purchase anything from…
Please do not purchase anything from them or at LEAST read the terms and services. As they market their IQ test for a small fee of $0.99 but in small letters write $29.99 charged after a 3 day trial! With no cancellation warning email or no notifications on when the subscription is renewing. It is a classic loophole where you confirm your card with the small fee and they take advantage of you. Beware please. My father has been charged over 33 euros for noting.
2026年6月6日
自発的なレビュー
C’est un site abusif qui sur facture a…
C’est un site abusif qui sur facture a votre insu. À fuir!
2026年6月3日
自発的なレビュー
Iqnio.com Acted Fraudulently…
This company fraudulently withdrew funds from my account..
I authorised a payment to them of 99¢.. The company then used that specific authority to claim a further £29 and to make it a recurring payment..
This is deliberately set up as a 'gotcha' with little chance for customers to protect themselves..
2026年6月1日
自発的なレビュー
Big warning
Big warning! I try to end my subscribsion several times but the link is not working. Also wrote them two times but no answer. And my money is kept being drawn from my account. This is a scam, do not subscribe!!
2026年5月25日
自発的なレビュー
Iqnio からの回答
Hi Jenny! I'm Clara, Head of Customer Care at IQnio. I’m sorry to hear you’ve been trying to cancel and haven’t received a reply while charges continued. Please email me directly at clara@iqnio.com with the purchase email, and I’ll check the cancellation link issue, your messages, and the billing history ASAP.
I put 1 start since there is no option…
I put 1 start since there is no option to put -9999. They are scammers, fraud payment cuts from your account. I hope people will see these reviews and will never use it.
They attract you with 0,99€ monthly price. Buttt surprise surprise:) it changes into weekly payments that will cost you around 90€ a month:)) Then they will offer you a refund of the most recent transaction which is weekly and it will be 2€ :) I hope they will go on bankruptcy soon
Mashala
2026年5月18日
自発的なレビュー
Iqnio からの回答
Hi Tit! Clara here, Head of Customer Care at IQnio. I’m sorry to hear it felt that way and that the billing came as such a shock. For clarity, subscription terms are shown before purchase, but I understand this still felt unexpected and I’d like to review your case carefully. Please email me at clara@iqnio.com and I'll assist you ASAP.
Dont trust they say the first payment…
Dont trust they say the first payment is 0.99 then continue to take money out - then when you go to cancel the membership it wont let you access the site!! STAY WELL AWAY!!
2026年4月28日
自発的なレビュー
Iqnio からの回答
Hi Chanel! I’m sorry to hear the 0.99 cents offer and cancellation process left you feeling misled. Kindly note the plan details are shown before payment, but billing and access issues should still be checked carefully. Please send your purchase email to clara@iqnio.com
so I can review the subscription status and account access.
SCAM
My dad signed up for a 99p trail and in 2 months nearly £400 has been taken from his account. STAY AWAY
2026年5月13日
自発的なレビュー
Iqnio からの回答
Hi Karen! Clara from IQnio here. I’m sorry to hear your dad was charged more than expected after signing up for the 99p trial. Please send the purchase email or account email to clara@iqnio.com, and I’ll make sure the billing history is reviewed properly.
Hidden Costs Not Disclosed
Stupidly, I completed the IQ test on line.
This was, I thought, a one off, but hello, I have been conned! I do not want an ongoing subscription!
Is this a scam??
It is less than honest to suck people into thinking that they are doing a one off!
Be warned, people!!!!!
2026年5月11日
自発的なレビュー
Iqnio からの回答
Hi Jenny, I’m Clara from IQnio. I’m sorry the IQ test purchase felt like a one-off and then left you worried about an ongoing subscription. Subscription terms are presented before purchase, though I understand why you’d want us to review what happened in your case. Send your purchase email to clara@iqnio.com so I can check the account and billing status properly.
STAY AWAY FROM THEM IF YOU DON‘T WANT…
STAY AWAY FROM THEM IF YOU DON‘T WANT TO LOSE MONEY!!!!!! They are constantly taking money from my bank account, every week or so, even though i font have a subscription!
2026年5月12日
自発的なレビュー
Iqnio からの回答
Hi, Clara here, Head of Customer Care at IQnio. I’m sorry this feels like repeated unexpected charges, especially if you believe there is no active subscription. Kindly note that plan details are shown before payment. Please email me at clara@iqnio.com and I’ll review your request carefully.
This is a scam!!!
THIS IS A SCAM! I couldn't cancel my subscription so they charged me something I didn't wanted! DO NOT SUBSCRIBE, NOT EVEN ON TRIAL! IT'S A SCAM! I wrote them an email a few days ago, they didn't answer and I couldn't cancel it myself because that thing is made to steal your money!
EDIT: I already wrote an email you provided here (as an answer to my review) and you answered that you processed a 100% refund of my last payment. I asked for a confirmation that the refund has been issued 2 days ago and I DIDN'T GET ONE YET but here you are writing some stories here..
EDIT#2: I received a refund on my account. Thank you anyways.
2026年5月11日
自発的なレビュー
Iqnio からの回答
Hi Tosa, Clara here, Head of Customer Care at KlymboIQ. I’m sorry this felt so concerning. I’d like to personally check the account, subscription status, support history, and charge details. Please email me at clara@klymboiq.com with the email used for the purchase so I can review this properly.
Total mess
Total mess, I tried to cancel my subscription on the trial period and the support mail didn't even bother to answer. Today they billed me for first time and I have no way to cancel still... SCAM! SCAM! SCAM! DON'T EVEN TRY!!!
2026年5月8日
自発的なレビュー
Iqnio からの回答
Hi Angel! Clara here, Head of Customer Care at KlymboIQ. I can see why this felt upsetting if you tried to cancel during the trial and did not get a reply before being billed. Billing and cancellation issues should be checked carefully, and I apologize for this situation. Please email me directly at clara@klymboiq.com and I’ll make sure your cancellation request and billing history are reviewed properly.
Keeping my mind sharp with daily…
Keeping my mind sharp with daily puzzles, love it.
2026年5月6日
自発的なレビュー
Iqnio からの回答
A puzzle a day keeps doomscrolling away!
It is a scam
It is a scam, if you subscribe you won’t be able to cancel subscription
I emailed their customer service and received not response
Do not use it !!!
2026年5月2日
自発的なレビュー
Iqnio からの回答
Hi Andrzei! Clara here, Head of Customer Care at KlymboIQ.
I’m sorry this felt so concerning. Cancellation issues should never leave you without clear answers, and I’d like to personally check the account, subscription status, and any message history.
Please email me directly at clara@klymboiq.com with the email used for the purchase, and I’ll make sure this is reviewed carefully.
Iqnio からの回答
Hi Reigo, Clara here, Head of Customer Care at KlymboIQ.
I’m sorry this felt so concerning, especially when you were trying to cancel. Cancellation issues should never leave you without clear answers, and I’d like to personally check the subscription status and billing history.
Please email me directly at clara@klymboiq.com with the email used for the purchase, and I’ll make sure your case is reviewed carefully.
Scammers
Scammers
I paid £0.99 for an answer to the IQ test.
Hidden in the terms and conditions is a subscription for weekly payouts of £14.99
Two payments were made. They cancelled and said it was a legitimate subscription and offered me a 20% refund.
I have to wait 5 days then I will forward the emails to my credit card company if it happens to you send this link maybe one day they will shut them down.
Received only one subscription not two 🤬
2026年5月2日
自発的なレビュー
Iqnio からの回答
Hi Daniel. Clara here, Head of Customer Care at IQnio. I understand why the refund response felt upsetting. Please email me directly at clara@iqnio.com with the purchase email, and I’ll review the billing history and previous support conversation to assist you with your request.
No way to cancel subscription scam
I paid .99$ for a test result, knowing there is a pricey subscription service. What I did not know is that there is NO way of cancelling it! I contacted support over 6 times, and got no answer! I just froze my card and got a new one. "Clara" from IQNIO does not answer the emails, only writes it here to lure people into thinking it's safe.
2026年4月29日
自発的なレビュー
Iqnio からの回答
Hi Sorin-Ionut, Clara here, Head of Customer Care at KlymboIQ.
I can see why this felt upsetting. No one should feel ignored after contacting support multiple times, and I’d like to check the cancellation status, billing history, and support messages tied to your account.
Kindly note that subscription terms are shown before purchase, but I understand this process need a review and improvement.
Please email me directly at clara@klymboiq.com with the email used for the purchase, and I’ll personally make sure your case is checked properly.
I have emailed to cancel as paid to go…
I have emailed to cancel as paid to go in for a trial and it wasn’t as expected it’s not easy to cancel and now worried I will be charged as seen all these negative reviews..worried I have been scammed now!
2026年4月27日
自発的なレビュー
Iqnio からの回答
Hi Victoria! Clara here, Head of Customer Care at KlymboIQ. I understand why you’d feel worried after not finding cancellation straightforward, especially after starting a trial. If you’ve already emailed, that’s a good step. Please send your purchase email to clara@klymboIQ.com as well so I can personally review your request. Nothing to worry about, I'l double-check everything for you.
I did the IQ test and got scammed. I guess my IQ must be pretty low!
I did the IQ test. I paid €1 to get the results. I tried to cancel the subscription, but there was no way I could cancel the subscription, so I just deleted the account. Three days later, a charge tried to come off for €17, but it failed because I moved all the cash out of that account beforehand, suspecting the worst, an absolute scam, and infuriated by this terrible company.
2026年4月17日
自発的なレビュー
Iqnio からの回答
Hi! Clara here, Head of Customer Care at IQnio. I’m sorry this situation left you feeling that way. Deleting an account doesn’t always stop an active subscription, so I’d like to check exactly what happened in your case and assist you with the cancellation. Please email me at clara@iqnio.com with your purchase details and name on TrustPilot, and I’ll review this thoroughly for you.
SCAMMMMMMM
2026年4月17日
自発的なレビュー
Iqnio からの回答
Hi Busho, Clara from IQnio here. I’m really sorry your experience felt so concerning. Please reach out to me at clara@iqnio.com so I can look into what happened and make sure your is properly solved.
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