I was in desperate need and Marty was there to save the day. Exactly as described, they arrived quickly and were very polite and professional. It was literally only 20 minutes to repair!! Marty is fan... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
This service was great, as a disabled person they made it easy as they collected the device then repaired it and sent it back. Would def use again if needed. Its good to know that these places exist i... もっと見る
企業が回答しました
Initially received a quote for £159 later wanted to charge £30 additional for call out and agreed to take £160 cash only, Installed an worn off Display and refused to let me take the Picture... もっと見る
企業が回答しました
iRepairMan successfully replaced the screen on my 1st-gen iPhone SE when other repair shops couldn't source the part due to the phone's age. Not only does the new screen look great and work perfectly,... もっと見る
企業が回答しました
企業情報
当該企業による記述
iRepairMan is a UK-based mobile device repair service, operating since 2015 and built on a clear set of values: Helping – Integrity – Advantage. These principles guide how we work, communicate, and support our customers. We repair a wide range of devices, including Apple iPhone, iPad, Apple Watch, and MacBooks, as well as Samsung Galaxy, OnePlus, Huawei, Google Pixel, and many other Android models. Our services cover screen and battery replacements, diagnostics, and general fault finding, with an emphasis on clear explanations and realistic expectations. We provide a call-out repair service, meaning we come to your home, workplace, or agreed location—often the same day, including evenings and weekends. Our main coverage area includes Central London and Greater London, and we also serve customers across England and the wider UK through our secure pick-up and drop-off repair service. Some device issues, particularly those involving liquid damage or internal corrosion, can be unpredictable. When this happens, we take the time to explain the risks, limitations, and available options before proceeding. If a device is not economically repairable, we are upfront about it. All repairs include a parts warranty covering manufacturing defects, and we aim to keep customers informed before, during, and after the repair. We don’t believe in pressure selling or vague promises. We believe in helping people, acting with integrity, and giving customers a genuine advantage through convenience, transparency, and dependable service. — iRepairMan Team
連絡先
128 City Road Old Street, EC1V 2NX, London, 英国
- 020 7046 0476
- Hello@irepairman.co.uk
- irepairman.co.uk
4.2
ほぼ満足
631件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 81％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I am in hospital and my iPhone went…
I am in hospital and my iPhone went absolutely dead no battery and wouldn’t start. Found irepairman on web. iPhone collected from hospital bedside at 9.15 pm and returned mended at 9.45pm. Costly but absolutely brilliant service and I had no alternative being hospitalised. Would totally recommend.
2024年1月23日
自発的なレビュー
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You からの回答
Dear Shirley Wright,
Thank you so much for taking the time to leave such a glowing review on Trustpilot! We are thrilled to hear about your positive experience with us.
Your feedback truly means the world to us and serves as a source of motivation for our team to continue delivering exceptional service. We strive to provide the best for our customers, and it's incredibly rewarding to know that our efforts have made a difference for you.
We're delighted that you are satisfied with our phone repair service, and we look forward to serving you again. If you ever need anything or have any questions, please don't hesitate to contact us.
Once again, thank you for choosing us and for your kind words. They inspire us to keep raising the bar!
Warm regards,
Customer Relationship Manager
iRepairMan
Very good people quick and efficient
2024年1月18日
自発的なレビュー
Screen didn’t last a month
Got my phone screen fixed after it was cracked, I requested a genuine apple screen that I paid £140 for.
After less than a month after the replacement 4 bright green lines appeared on the screen.
I have had apple devices for years and that has never happened to me. But a month after I got my screen replaced with a ‘genuine’ screen these lines appear.
I contacted Maratib and was told it was not covered under their warranty but I don’t see how it isn’t linked to my screen getting replaced and I’m very disappointed I paid so much money for it to not last. He offered me £10 off to pay £140 again.
Their service is good if you need a quick repair to your phone and it’s good that he comes to your house but I wouldn’t trust the quality now.
2023年11月28日
自発的なレビュー
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You からの回答
Dear Anya Simon,
Thank you for sharing your feedback. We appreciate your honesty and apologise for any inconvenience you may have experienced. We're committed to continuous improvement and would love the opportunity to make things right. Don't hesitate to contact our customer service team at support@irepairman.co.uk so we can address your concerns personally. Your satisfaction is our top priority.
Best regards,
Manager Customer Care
iRepairMan
Great service from iPhone repairman
Great service from iPhone repairman. Came to the house same day and replaced sons smashed iPhone screen. Kept me informed of arrival time. 12 month warranty for peace of mind. Happy customer and happy son. Would recommend.
2024年1月5日
自発的なレビュー
Fixed my phone at anytime i wanted and…
Fixed my phone at anytime i wanted and at a reasonable price
2024年1月3日
自発的なレビュー
Very professional and quick
Very professional and quick
Maratib came on 26/12 to fix my iPhone (with white screen of “death”). The work was done in front of me. I was very pleased by his work! He also gave me tips to protect my iPhone from water. Definitely recommend them!!!
2023年12月26日
自発的なレビュー
Very happy
Quick, reliable and professional. Came to our home to replace a screen on a phone. Appointment was made for a couple of hours after I requested it. Arrived on time and took about 20 mins to replace the screen. Phone is working well. Would definitely recommend
2023年12月7日
自発的なレビュー
DO NOT USE THIS "SERVICE"
I waited just over 48hrs to get my phone back, I had to hitch a ride from my home, across the whole of London to pick up my phone because I live too far away. When I got my phone back, the screen was not original Samsung because now my fingerprint sensor on the screen doesn't work.
The phone is now incredibly lighter than before plus the battery life is now rubbish which makes me suspect my battery was replaced. All in all, the service was terrible as well as the quality of work/ parts used.
I will have to fork out even more money to buy a new phone. Save your money and either buy a new phone or go directly to Samsung for a repair. Do not use this site.
2023年11月25日
自発的なレビュー
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You からの回答
Dear Jevonne Sherwood, ,
We sincerely apologize for the challenges you encountered and appreciate you taking the time to share your feedback. We take your concerns seriously and are committed to addressing them promptly. Our team would like to understand more about your experience and work towards a resolution. Please contact our customer support at support@irepairman.co.uk, so we can assist you further. Your satisfaction is our top priority, and we value the opportunity to make things right.
Thank you for bringing this to our attention.
Best regards,
iRepairmMan Team
Scam company
Scam company. Phone screen developed lines, stopped responding and then fell off only 3 months after replacement. Plus software was damaged and would not update. Was told to pay to send it in for repair & would not be covered by their 12 month warranty.
2023年11月27日
自発的なレビュー
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You からの回答
Dear Customer, we’re sorry to hear about your experience. We apologize for any inconvenience caused and appreciate your feedback. Our team is committed to addressing your concerns and ensuring a better experience in the future. Please feel free to reach out to our customer support for further assistance on support@irepairman.co.uK
Our manager will certainly help you to resolve it.
Would recommend
Would recommend.
Technician turned up the same day and fixed an issue I had with an iPad charging port. Arrived with all the kit needed to fix it and tested it to make sure it worked. Easy to organise - 12 month warranty on the repair. I will definitely be using them again if I have a similar issue.
2023年11月20日
自発的なレビュー
Replaced the back of my iPhone 14 pro…
Replaced the back of my iPhone 14 pro max. The price seemed to good to be true. Collected and returned. Great job, would definitely recommend
2023年11月16日
自発的なレビュー
Maratib from iRepairMan attended to my…
Maratib from iRepairMan attended to my work place and replaced the iPhone 12 Pro Max screen for me within 15 minutes. His work was quick, clean and efficient and answered all my questions. I recommend them and i will always use them in future.
2023年11月8日
自発的なレビュー
Super fast phone repair…
Noticed my IPhone screen was cracked around 8pm on a Friday evening. Booked my repair at 9pm, replacement screen fitted and completed by 11pm
2023年11月10日
自発的なレビュー
Great service
Maratib arrived and was professional and friendly. He did a great job in no time at all. Would highly recommend
2023年11月10日
自発的なレビュー
I'm stuck in a nursing home bed
I'm stuck in a nursing home bed. I got a quote in the morning and iRepairMan turned up the same evening and fixed my screen! Nice guy! No fuss! Job done!
2023年11月9日
自発的なレビュー
Super fast repair
Super fast repair, and so convenient. Came to my office and has my phone like new within 30 minutes, so impressed!
2023年11月6日
自発的なレビュー
Excellent service
I was very impressed with this company. My iPhone’s screen was fixed on the same day as I made the appointment. The repairer was polite and helpful. I would have no hesitation in recommending iRepairman.
2023年11月3日
自発的なレビュー
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