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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
2.9
15件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Scam. I never received my receipt for my order. I chose shop to check out but it did not happen. Do not buy from this company.
Iselle Boutique からの回答
We’re sorry to hear about your experience! We’d love to get in touch with you to look into your order and resolve this as quickly as possible. Please reach out to us at info@iselle-boutique.com so our team can assist you. We’re happy to help and make things right!
Warm regards,
The Iselle Boutique Team
So sorry a NO STAR option was not offered because this “business” is a total scam. No attempt to provide merchandise that remotely resembles anything you might see pictured or described. Refund policy is a joke so don’t think you will receive your money back.
I ordered a pair of shoes…made and shipped from China and style different from the one pictured. Finally promised a “goodwill refund” of 25% of original cost. Which I have yet to receive.
RUN AWAY from these people!
Iselle Boutique からの回答
We’re truly sorry to hear about your experience. This is certainly not the experience we want for our customers, and we understand your frustration.
We can confirm your refund is processed.
This company is a scam. The boots I ordered look like plastic. When I tried to return they refused me a shipping label and gave a address in china.
Iselle Boutique からの回答
We’re sorry to hear that you’re disappointed with your order. Our warehouse is located overseas to help us keep our prices affordable for our customers. We also conduct thorough quality checks to ensure our products meet our standards before shipping.
Buyer beware!!! I just received my package today and nothing in it today came as advertised. The clothes are extremely cheap, shoes came in the wrong size and with no box blazer was supposed to be a herringbone style and is a cheep fleece material, blouse was supposed to be silk and I have no idea what the blouse or the blazer is made out of or the sizes are as there are no size labels or care instructions!!!! Package came from China...this is a complete scam, company is supposed to be out of Florida. Do not buy anything from this company!!!
Terrible quality. You can’t send back your order… they offer 10% of the cost .
It’s not a company from the Netherlands. It’s all below quality Chinese goods.
Dont buy from this company.
Iselle Boutique からの回答
We’re sorry to hear that you’re disappointed with your experience. Our warehouse is located overseas, which allows us to keep our prices affordable for our customers. We also conduct thorough quality checks to ensure our products meet our standards before shipping.
We do offer returns in accordance with our return policy, and partial refunds may be offered as an alternative for customers who prefer to keep their items.
We’d love the opportunity to review your case and find a suitable solution. Please reach out to us at info@iselle-boutique.com so our team can assist you personally.
Iselle Boutique からの回答
Thank you so much for your lovely review! We’re so happy to hear that you enjoyed both our collection and our service. Your kind words truly mean the world to our boutique. We can’t wait to welcome you back!
This company is a total scam!! Read the two reviews below mine. 💯 % accurate. Merchandise does not come as appeared in the website at all. The shoes I ordered came all wrinkled and misshapen and in a plastic bag, not a box with tissue as your would expect from any new shoe purchase. Their 30 day return guarantee should read on the website page : “with many strings attached and no credit card returns. Only partial refund IF you provide photos of our OWN merchandise!” A total joke. For $59.99 they offered me a “goodwill” 25% refund and told me I could donate the shoes!! Who holds such unethical business practices?? DO NOT BUY from this company- period. A total e-commerce scam.
Iselle Boutique からの回答
We’re truly sorry to hear about your disappointment. This is certainly not the experience we want our customers to have.
We conduct quality checks before shipping, and we’re sorry to hear that your shoes did not arrive in the condition you expected. Our partial refund offers are intended as an alternative for customers who prefer to keep their items without the inconvenience of returning them overseas.
We understand your concerns regarding our return process and would genuinely appreciate the opportunity to review your case again and work toward a fair resolution.
I am extremely disappointed and dissatisfied with the quality of the merchandise. It’s not what has been advertised on their website! The shoes came poorly packaged, with a strange and strong chemical odor that triggered a asthma attack… the dress has such a poor quality, and the fabric is just so unbelievably cheap… this website is very deceiving. They advertise one product and deliver something COMPLETELY Different!! I will never pay purchase any product from them. I believe their positive reviews are faked, because it is impossible for their customers post such a positive reviews when the quality of products are so poor!!
Dress ordered and checked return policy - notify them and address will be sent for returns within 30 days. OK... I ordered. Recieved dress 13 days later from a CA address. Dress was from China packaging with no size on the package or dress[no tags]. Can;t be a 2XL with chest measuring 38" and the size guide stated 44-45" chest. Contacted for return within 10 min of receiving dress and got the every 12 hr email cycle from "Melissa" that we need photos, then photos won;t open, then, sorry it did not work, but send it back to a china address at my expense and after arriving in China a refund will be issued. BUT if I keep it - a 15% refund will be issued. SO BE VERY WARRY with this retailer that is NOT US based.
Iselle Boutique からの回答
We’re sorry to hear about your experience and that the dress did not fit as expected. We understand how frustrating this must be, especially when the measurements differ from our size guide.
Our fulfillment warehouse is located overseas, which allows us to keep our prices affordable for our customers. We also conduct quality checks before shipping, and we take concerns about sizing and product accuracy seriously.
We apologize if our return process was not as smooth as expected. We’d genuinely appreciate the opportunity to review your case again, particularly the sizing discrepancy, and work toward a fair resolution.
I received notices of the progression of my order, then the dress is so pretty! The color and appearance is just as I hoped.
Iselle Boutique からの回答
Thank you so much for your lovely review! We’re delighted to hear that the dress was just as you hoped and that you’re happy with the color and appearance. We truly appreciate your support and hope you enjoy wearing it!
Ordered with low expectations and even lower self-esteem. As a curvy woman, online shopping is usually a gamble, but excuse me?? Everything actually looked GOOD. Flattering, comfortable, no immediate urge to hide under a blanket.
Had to ask my husband for confirmation because apparently I don’t trust mirrors when they’re being nice to me.
Thankfull 👌
Iselle Boutique からの回答
Thank you so much for sharing this! We’re so happy to hear that you found pieces that made you feel confident, comfortable, and beautiful. That’s exactly what we want every woman to feel when shopping with Iselle Boutique. And we love that your husband had to give the final approval too! 🤍
Very happy with my shoes from Iselle! I was looking for comfortable but elegant summer shoes, and they have the perfect ones. They make walking 10k steps easy!
Iselle Boutique からの回答
Thank you so much for your lovely review! We’re so happy to hear that you found the perfect balance of comfort and elegance. And 10k steps in them? That’s quite the compliment! We hope you enjoy wearing them all summer long. 🤍
I have bought clothes from this website several times now, and I’m very satisfied! The clothes fit perfectly, and I’m really happy with them. The delivery was also very fast. Definitely recommended! 😊
Iselle Boutique からの回答
Thank you so much for your continued support! We’re so happy to hear that you’ve been satisfied with your purchases and that the fit and delivery have been exactly what you hoped for. It truly means a lot to have you as a returning Iselle Boutique customer! 🤍
Perfect! My parcel arrived right when I expected it and the tracking updates were easy to follow. Everything was packed with care and looked exactly as shown online.
Iselle Boutique からの回答
Thank you so much for your lovely review! We’re delighted to hear your parcel arrived right on time and that you found the tracking easy to follow. We’re also so happy everything arrived safely and looked just as you expected. We hope you enjoy your new pieces! 💕
Iselle Boutique からの回答
Thank you so much for your lovely review! We’re thrilled to hear that you’re happy with your purchase and that your order arrived quickly. We truly appreciate your support, and we hope to see you back at Iselle Boutique again soon!
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