My new Isinwheel was delivered with a faulty battery. The warranty process was torturous. Numerous emails back and forth, videos, two trips to a local e-bike shop for diagnosis and finally, way too... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ma bicyclette electrique isinwheel a developpé un problème apres un temps.j’ai contacté la compagnie et ils ont analysé le probleme et l’ont réparé .tres bon suivi.Je recommende cette compagnie.Gilles... もっと見る
Purchased E bike from Isinwheel. Bought my ebike a few months ago and love it. Everything works. I use it every day. I had an issue with my front tire and customer service was great to deal with. Go... もっと見る
I want to start out saying how truly great full I am for the help and support I recieved during my troublesome times. The support team at isinwheel delivered not only prompt solutions to my inquiries,... もっと見る
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My husband had a minor accident and…
My husband had a minor accident and broke a part on his scooter, I emailed and the company sent the part right away! Would recommend!
Customer service
If I had any questions they are quick to reply. They have been helpful and answered all my questions. They are legit. Also product is reliable.
Great customer service for replacement part
Needed a replacement part for my bike and the response was very fast, and received the part very quickly.
The customer service is very amazing and…
The customer service is very amazing and responsive. Moreover, I highly recommend you to have this scooter and it comes with tools and charger with mini bag so that you can take the charger wherever you go in case if you run out battery.
Service and quality
Very satisfied with the fast and courteous service.
Good communication and follow-up of my file.
The receipt of spare parts was received promptly.
I am very happy and satisfied to have purchased my bikes from Isinwheel.
Customer support was able to handle my…
Customer support was able to handle my warranty issue with no hangups great job !
We purchase 2 cargo bikes
We purchase 2 cargo bikes, and with the one bike we had a few small issues that were addressed very quickly! Isinwheel is a fantastic company to deal with.. they are very responsive and corrected the issue immediately!! We love these bikes.. we bike all over Florida and then bring them back to Canada.. they will service Canada and USA !!
Low quality
I wish I had never purchased from this company . I had a break in weld on the frame from normal usage . The scooter was 6 weeks old . They stated they could not repair and offered a 50% refund or 50% off another scooter , which took weeks of negotiations.
Amazing customer service
Amazing customer service. Isinwheel was very understanding of my situation and was very helpful and exceeded my expectations. This is why I purchased my second v10. Thank you iSinwheel!
Great service and great product!
Great customer service!
We purchased the Isinwheel M50 and M10 mountain bikes and two handlebar bags - the bikes arrived promptly, easy to assemble, and ride just great! The one handlebar bag that arrived is a nice fit, but the second bag wasn't delivered. Once informed of the missing bag Isinwheel was great to work with - polite service, very professional. They sent the bag immediately - it arrived much quicker than I expected. Great customer service - highly recommend Isinwheel!
Company always responds timely to…
Company always responds timely to emails and always provides answers and solutions to my problems with links, videos, or detailed instructions.
I love my H7Pro scooter and so does my…
I love my H7Pro scooter and so does my family. SO when I need help to keep it running I am glad I can rely on you guys to help me fix things when they failed to work right.
Speedy resolution to my unfortunate situation
Fantastic experience with rhis company’s customer service. Upon delivery my throttle lever was broken. I messaged the company and they got back to me quickly to resolve my issue and sent me out a replacement.
5 stars isn’t enough for this company
5 stars isn’t enough for this company. Their customer service is higher than that. I would recommend them.
Get yours now!!
Get yours now!!! My boyfriend and I have scooter date nights and they’re incredibly cute and brings the inner child out of us every time
Great scooter for the money
Late delivery
My scooter came a bit later than I was expecting it but I was able to resolve the problem with the company.
M40 FOLDING BIKE REPORT
After ordering the M40 folding bike I was notified of a stock delay of 2 months. My money was immediately refunded and when back in stock reinstated at the original price. This was done without prompting. I can only say the honesty and integrity was refreshing to say the least. As for the bike, it is sensational. I purchased it to carry in my motorhome, as many had been stolen from mounts outside motor homes.
The bike meets all those requirements but with breathtaking performance. A truly fantastic product.
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