Toen ik thuis kwam werkte de ismartgate niet meer. Geen lichtjes, niets. Na contact op te nemen via e-mail, was de fout rap gevonden namelijk de adapter en binnen een paar uur was er een nieuwe adapte... ãã£ãšèŠã
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Hallo, Ich bin mit der Funktion des ismartGates sehr zufrieden,tolles Produkt. Guter Support bzgl. Funktion und Zusammenspiel zum Torantrieb. Leider hat mich das Netzteil frÃŒhzeitig verlassen, wel... ãã£ãšèŠã
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Ich hatte per Mail Kontakt mit dem Support Herrn Sam Copsey, einen sehr netten und Kompetenten Mann. Er hat mir immer sofort weitergeholfen!! Da ich schon ein Tor per Ismartegate pro nutze und sehr zu... ãã£ãšèŠã
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iSmartgate is a really great product. It works on your iphone, with Homekit, with remote access, with LAN access and integrates to home assistant easily. The open/close sensor contains a very a... ãã£ãšèŠã
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The most advanced smart garage door opener that allows you to control and monitor your garage door or gate from your smartphone, or with voice assistants like Amazon Alexa or Google Assistant. It offers features like remote access, real-time notifications and user management, enhancing convenience and security for your garage. Includes full compatibility with Smart Home platforms like Apple HomeKit, Google Home, Amazon Alexa, Samsung SmartThings, Home Assistant, CarPlay and Android Auto.
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- ismartgate.com
4.8
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A great product and excellent technical support.
I bought the iSmartGate for my garage door and didn't know how to install it. I sent photos of the garage door motor and they quickly sent me the electronic configuration for installing it with my door. Thank you so much for your help. It's a fantastic product. It works wonderfully with the mobile app. Now I can open and close the garage door remotely from anywhere using my phone. It also shows me the door's status and sends a notification every time it opens or closes. It's perfect. Thank you.
2025幎12æ10æ¥
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iSmartGate ããã®åç
Thank you for choosing iSmartGate and for your wonderful feedback, Roberto! Weâre delighted that both the product and our support met your expectations. Weâre always here if you need us!
Amazing customer service experienceâŠ
excellent customer service very pleased with overall communication and prompt service. Absolutely fabulous.
2025幎12æ15æ¥
iSmartGate ããã®åç
Hi Manohar. Thank you for your feedback! Weâre glad youâre happy with our service and appreciate you taking the time to share your experience.
Heel vriendelijk en prima service.
Heel vriendelijk en prima service.
Het toestel werkte niet meer, ze heben mij meteen verder geholpen en een vervangstuk verstuurd.
2025幎12æ11æ¥
iSmartGate ããã®åç
Bedankt voor je geweldige recensie, Marilyn! We zijn blij dat we je snel hebben kunnen helpen en dat het vervangende onderdeel het probleem heeft opgelost. Mocht je in de toekomst nog hulp nodig hebben, dan staan we altijd voor je klaar!
I Smart gate helped me to configure myâŠ
I Smart gate helped me to configure my roller door great service and weâll deal with them again thank you so much
2025幎12æ1æ¥
iSmartGate ããã®åç
Thank you so much for your kind words, Lisa! We're thrilled to hear that you had a great experience with our support team and that we could assist you with configuring your roller door. It was a pleasure helping you, and we look forward to assisting you again in the future!
Great product and good support service
2025幎12æ5æ¥
iSmartGate ããã®åç
Hi Khuram. Thank you so much for the 5-star review! We're glad to hear you're happy with the iSmartGate and that our support team could help. We truly appreciate your feedback!
Exceptional Product and Customer Service
I've been a customer for quite a few years now. Had a little mishap with the video license and not only were they super quick to resolve it for us, their communication was fantastic. The product is second to none, and backed up by exceptional customer service. Don't hesitate.
Hot Tip - for those using Carplay, add it to Apple Home then add your door as a widget to your Carplay screen. Quick button on your dashboard to then open/close your gate or garage door!
2025幎12æ5æ¥
iSmartGate ããã®åç
Thank you so much for taking the time to share this wonderful review, Marc! Weâre thrilled to hear that our support team were able to resolve the video license issue quickly and that you found our communication fantastic. We work hard to provide a reliable product and exceptional support, so your feedback truly means a lot.
And thank you for the fantastic CarPlay tip, weâre sure it will be helpful to other users as well!
Support is good, product is so so
Support is good. And that is very important. I have the ismartgate mini, and do regret choosing this product. The app is not good and the build quality of the device and sensor is bad. The sensor broke when the adhesive tape didn't hold it and i had to buy a new one, which cost almost as much as the product itself. Would expect a sensor like that to be a bit more robust. It is integrated with homey, but not officially supported. So support is good and it was easy to set up, but I'm not convinced.
2025幎12æ4æ¥
iSmartGate ããã®åç
Hi Hallgrim. Thank you for your honest review. While weâre happy to hear that setup and support were positive for you, weâre truly sorry that the app experience and sensor quality were disappointing. The issue with the adhesive and the need to replace the sensor is certainly not the experience we want for our customers. We appreciate you highlighting this, and weâll make sure itâs passed along to the appropriate team. If thereâs anything we can do to help improve your experience, please feel free to reach out.
Super service
2025幎12æ2æ¥
iSmartGate ããã®åç
Thank you for your 5-star rating, Andreas! Weâre pleased to know our service met your expectations.
Fint produkt og god kundeservice
2025幎12æ1æ¥
iSmartGate ããã®åç
Tusen takk for den flotte tilbakemeldingen, Andreas! Vi er glade for at du er fornÞyd med både produktet og kundeservicen vår!
Great customer support when needed!
Great customer support when needed!
Products are generally of good quality and they work well.
2025幎12æ1æ¥
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iSmartGate ããã®åç
Thank you for sharing your experience, Magnus! Weâre glad to hear our support team was helpful and that our products are serving you well. We truly appreciate your feedback!
Solid product with an amazing customerâŠ
Solid product with an amazing customer support team. Have it for more than 5 years, works flawlessly.
Interface can support better UX, but however I use Home on iOS, so using the iSmartGate app just to setup and check firmware updates. :)
2025幎11æ14æ¥
iSmartGate ããã®åç
Thank you for your thoughtful feedback, Florin! Weâre glad to hear that the iSmartGate has served you well over the past five years and that our customer support team has been helpful. We appreciate your note about the interface and will continue working on UX improvements. Thanks again for choosing us!
Great Customer Service
Sam was very helpful when an issue popped up with my iSmartGate. Quick response and gave a few options of what the issue could have been. Thanks for the help.
2025幎10æ30æ¥
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iSmartGate ããã®åç
Thank you for taking the time to share your feedback, Des! We're pleased to hear that the troubleshooting options were helpful and that we could address the iSmartGate issue promptly. Please feel free to contact us anytime you need further assistance!
SÊrdeles god support på iSmartGate
ISmartGate gir familien styring på garasjedÞråpning fra iPhone. Vi har hatt denne lÞsningen i flere år. Dersom WiFi i huset trÞbler, må jeg noen ganger sette opp iSmartGate på nytt. Da får jeg rask og god support ved hjelp av email.
2025幎11æ13æ¥
iSmartGate ããã®åç
Tusen takk for din flotte tilbakemelding, Ole! Vi er glade for å hÞre at iSmartGate gjÞr hverdagen enklere for familien din, og at du opplever rask og god support når det trengs. Vi setter stor pris på at du deler erfaringen din!
10 out of 10!
I have been googling for ages how to physically set up my iSmartGate I was given last Christmas and watching all the Youtube videos with no joy...I had given up then I spotted the email for support. They immediately responded to me and answered all my questions straightaway! So helpful and speedy. 10 out of 10!
2025幎11æ13æ¥
iSmartGate ããã®åç
Hi Fran. Weâre so glad that our team could help you get your iSmartGate up and running! Thank you for your kind words and for giving us a perfect 10/10. We really appreciate it!
The support staff were amazingâŠ
The support staff were amazing responding to my query promptly and after hours too! They were quick to identify the issue and helped me to resolve it in no time. Highly recommend the product as well.
2025幎11æ12æ¥
iSmartGate ããã®åç
Thank you for your wonderful review, Simon! Weâre glad our support team could assist you promptly and that youâre happy with the product. Your recommendation is highly appreciated!
Well made product
Well made product
Seamless installation and set up process.
Support team ready to solve any issues or advice the step by step process guidance.
2025幎11æ6æ¥
iSmartGate ããã®åç
Thank you for your great review! Weâre pleased to know that you had a smooth installation and received the support you needed. Your satisfaction is our top priority. Thanks again for trusting iSmartGate!
iSmartGate ããã®åç
Thank you so much for your feedback, Corban! Weâre glad to hear that you found the product easy to set up and that our warranty support met your expectations. We appreciate your trust in us!
Great support
I didnât receive the plugin code by email at first, but I contacted support and got a reply within 15 minutes. They quickly solved my issue â excellent and fast customer service!
2025幎11æ5æ¥
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iSmartGate ããã®åç
Thank you for taking the time to share your feedback! We truly appreciate your review and are pleased that our support team exceeded your expectations. Your satisfaction motivates us to continue delivering the highest level of service!
If only all technology companiesâŠ
If only all technology companies provided customer service like these people do.
Even before I ordered a product, they took enough time and shared all the necessary detail to make the right product choice.
Next, upon installation they were prompt and precise in their support.
I know this should be normal when you buy a product, but unfortunately nowadays it is an exception and I applaud ismartgate for this excellent service level.
Moreover, the product works as a should and it's a joy to use in my Apple HomeKit environment.
2025幎10æ24æ¥
èªçºçãªã¬ãã¥ãŒ
iSmartGate ããã®åç
Hello Mark. Thank you so much for your 5-star review! Weâre so pleased to hear that our customer service team provided the support you needed. Your kind words inspire us to keep delivering the best experience possible!
iSmartGate ããã®åç
Thank you for your great review, Stig! Weâre happy to hear that you had a quick and smooth experience. Thatâs always our goal!
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