Itopvpn レビュヌ 

249
•
TrustScore 5段階評䟡の2

2.1

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Do not use this for Windows 11 it does not work with high resultion screens. You get icons twice and sometimes 4 times as big as used in Windows 11 and there is no solution for it. As waste of t... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

I purchased a paid subscription for iTop VPN on Windows, expecting stable performance and no ads. Instead, I experienced frequent connection drops, unstable speeds, and intrusive advertising — even... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

When I'm use itop VPN for Online gaming that's provide very poor network connection 🀬. Use other premium vpn thay give best server & gaming ping under 57_80ms.But itop give all time dealy (slow) pi... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Hello, I live in iran where almost all free and paid filters are disabled or weakened. Since the day I got to know your filter breaker I have experienced excellent and stable speed. Your company prov... もっず芋る

䌁業情報

  1. VPN サヌビス

圓該䌁業による蚘述

iTop is a leading VPN provider who has broader experience in network security, and its professional experts continually explore and innovate to deliver fast, safe and stable VPN services. The mission of iTop VPN is to help people connect to the world and enjoy true online freedom.


連絡先

2.1

期埅以䞋

TrustScore 5段階評䟡の2

249件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 100に回答しおいたす

通垞1カ月以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

2.1

すべおのレビュヌ

(249)

過去12か月のレビュヌ数: 5ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

РекПЌеМЎуеЌый сПфт

ПрОветствую Вас ! Скажу как есть-itopvpn-ПтлОчМая прПграЌЌа пПлМПстью справляющаяся сП свПОЌО заЎачаЌО пПльзуюсь 2й гПЎ МарекаМОй Мет ПчеМь рекПЌеМЎую к ОспПльзПваМОю. СуважеМОеЌ МПжевОтОМ АлексаМЎр.

2022幎8月18日
自発的なレビュヌ
5぀星のうち1の評䟡

Freezes and reboots Laptop and iPhone

On google, it still sees my IP area, on Edge it shows where I have selected to be, this is not secure and most annoyingly, on iPhone, it froze and needed a hard reset plus on Windows 10 laptop, it freezes and restarts the laptop, has done it twice now, I've only owned the premium version 2 weeks now, its going to be a long 3 years.

2022幎8月5日
自発的なレビュヌ
Itopvpn ロゎ

Itopvpn からの回答

Hello,

Thanks for your feedback and sorry for all the trouble you have had with our services.

Please kindly contact our support team https://www.itopvpn.com/support and we will further check and do our best to help you to fix all the issues.

Thanks and looking forward to resolving your concerns.

5぀星のうち4の評䟡

Shame it didn’t work for me.

Although I couldn’t get it to give anywhere a moderate speed even though I had the premium edition. It wasn’t for the lack of customer services trying to sort the problem out, even after sending them a couple of debug reports the problem couldn’t be resolved. The customer service was excellent and a full refund was given.

2022幎7月24日
自発的なレビュヌ
5぀星のうち3の評䟡

They charged me twice for two different


They charged me twice for two different licenses, but only refunded one. This, after repeated requests, less than 2 days after I realized the problem.
One, the bot, issued me a link, for an instant refund.
The other, Allison, requesting an explanation as to what was wrong with the program, and to send a screen shot. There is nothing wrong with the program, other then, like all vpns, it slowed down my connection...I did not want it; and I certainly did not want two.

It has a 90-day guarantee...but just try to get it! I was over charged by double charging, and maybe they were just hoping I would not notice. Now, I cannot get my money back, for a program I do not want, and do not use. How can I take a screenshot of a device I didnt order, and with their hammering me with emails, sending me all over the internet, and then not even addressing why I was not happy, is not a company that works for me.

They did not even address my concern over them charging me twice. They just extending a "premium"use iTop use, and I just didnt want it period! They just answered with a nonsensical response like, "well, send us a screen shot of what you dont like about it" How can I do that? First off, taking a screenshot has nothing to do with anything, because that was not the issue.

You better check your accounts when dealing with them, is all I can say.

I've received 5 or 6 emails from paddle, and kristian the bot, and each one refers me to the other. Then, they send me to allison (a bot?), who now (its a week later since I asked for my refund) they're still sending me back and forth....I gave them a (1) the one bot, at least just sent me a link, for a simple refund, after my explanation that I had been charged twice, receiving two licenses. As much as I have pored over their paddle site, it is all very confusing to just get a refund. I then get like 5 emails, from bot to paddle, and back, telling you they have to inform the other....
total nightmare experience
(actually, I now have a total of 11 before they finally sent me two emails, refunding me both accounts.)

--------------------------------------------------------
EDIT:
At last, and only until, I had to raise the roof, and, unfortanately publish this, did I Finally did get both refunds. Of course, that is, because I "did not want to cooperate" As I told them, I do not know how to take a screenshot, and what would I take a screenshot of, if I simply do not want the product after all the nonesense.
So, I changed my rating from 1 to 3, because they finally refunded both my accounts, and in rapid order, but only after posting here; which then they want me to "edit my response". Why? for doing what they could have done days ago?

The best I can say about them is; if I ever needed or wanted a VPN, what I saw of it, it seems better then whats out there; but, I truly think they need to streamline their business practice about Refunds. I appreciate the fact they gave me some extra time to work out any differences, but there is no reason to have to send 10 different emails, telling me to go to a bot, then the bot telling me to go back to paddle, etc.

--------------------------------------------
Apparently, they also run a company called Advanced System Repair [paddle] I do not know if it is the same company, and this is their VPN product. I apologize in advance, if not. I am sure I will hear from iTop if it isnt. But, it looks like I had subscriptions from them also.

Again, in my email folder, I have repeated false "charges" sent to me via paddle. Luckily, I was able to run them to ground, and not get charged (I think). So, this appears to not be an isolated case. At least, not to my experience, and opinion. So, whether it is paddle, their biller, or the company iTopVPN contracting with them, I am not sure. And, I will be happy to be corrected, if not.

2022幎7月15日
自発的なレビュヌ
Itopvpn ロゎ

Itopvpn からの回答

Hello,

Thanks for your review and sorry for the trouble you have had with our product and services.

First, we cannot charge you unless you submit your order and authorize the payment. For duplicated orders, the service time of your VIP account will be accumulated automatically.

Second, since you are unsatisfied with our product and want a refund, we want to know the reason and sincerely hope to help you to fix the problem. So we ask you to provide us with some details so we can further help you.

At last, as you do not want to cooperate, we have already issued you refund for both of your orders. Please kindly wait for 3 to 5 business days before you get the refund.

When you receive the refund, it would be appreciated if you can update your review and rating on the TrustPilot.

Thanks for your understanding,

5぀星のうち5の評䟡

Great free software

A great piece of free software. Does what it says. There is a more comprehensive version that is paid for, but the freeware does all that I need it to. Excellent. The only place you can't use it is on the BBC iPlayer that needs to know you are UK based.

2022幎5月15日
自発的なレビュヌ
5぀星のうち3の評䟡

I need Indonesia server

I need Indonesia server
And carrom pool game server

2022幎5月7日
自発的なレビュヌ
Itopvpn ロゎ

Itopvpn からの回答

Hi,

Thanks for your review.

What's your main purpose of using those servers? Would you please kindly let us know your requirments in detail so we can further help? Please contact us at https://www.itopvpn.com/support. Thanks and looking forward to resolving your concerns.

Kind regards,

5぀星のうち1の評䟡

ПлПхП

ПлПхП. НПвПстМая леМта в ОМсте Ме ПбМПвляется, вОЎеП О стПрОс Ме грузятся.

2022幎5月1日
自発的なレビュヌ
Itopvpn ロゎ

Itopvpn からの回答

🙂ПрОвет,

СпасОбП за Птзыв О ОзвОМОте за беспПкПйствП.

ПП пПвПЎу прПблеЌы, с кПтПрПй вы стПлкМулОсь, пПжалуйста, Птправьте запрПс Ма этПй страМОце https://www.itopvpn.com/support, чтПбы МашО сПтруЎМОкО службы пПЎЎержкО ЌПглО лучше пПЌПчь ваЌ.

СпасОбП.

5぀星のうち1の評䟡

When I'm use itop VPN for Online gaming


When I'm use itop VPN for Online gaming that's provide very poor network connection 🀬. Use other premium vpn thay give best server & gaming ping under 57_80ms.But itop give all time dealy (slow) ping When play pubg mobile lite with SG server
Fix the problem add good Singapore server in vip itop VPN .

2022幎3月18日
自発的なレビュヌ
Itopvpn ロゎ

Itopvpn からの回答

Hello,

Thanks for your review and sorry for the trouble you have had with our product.

Please kindly contact us at https://www.itopvpn.com/support so our support staff can further look into it and assist you.

Thanks & regards,

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