Communication is great! Packaging is first class ! Cant say enough about the packaging ! Did i mention the great packaging ! The packaging a lone is pushing me towards a continuous subscription ! Look... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Communication is great! Packaging is first class ! Cant say enough about the packaging ! Did i mention the great packaging ! The packaging a lone is pushing me towards a continuous subscription ! Look... もっと見る
企業が回答しました
My experience with Ivy rx has been seamless and smooth. Anytime i have had a question the support team has been wonderful! The doctor and nurse practitioner have been also been very helpful and have a... もっと見る
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Been customer for several years. They are now offering newer, less expensive pricing, and I am setup for higher price. Simply called and explained I’d like to continue but at a lower price/today’s p... もっと見る
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Everyone at the IvyRx team was very attentive, and helped me along the way with whatever concerns I had. The doctor and the support staff were all very nice and helpful! Mike helped me cancel my membe... もっと見る
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当該企業による記述
111 NE 1st Street 8th Floor #8564, 33132, Miami, 米国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 91%に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Telehealth visit was easy and my meds came within 3 days. I couldn’t ask for an easier process.

Ivy Rx からの回答
Jan was helpful and was able to process my order quickly!

Ivy Rx からの回答
Your customer service ( Carl?) is the best I’ve had in years. You get to talk to a real person 🥰

Ivy Rx からの回答
I felt more comfortable in starting my treatment after speaking with Lei. Lei explained my situation and my options clearly. It was appreciated :)

Ivy Rx からの回答
Prescriptions are shipped fast (once approved by a provider). The medication is packaged well. It says on the vial what is in it. Medication is kept cold in the packaging. I have had problems with nausea and this time they have given me a prescription to help with the nausea. I have used this company for over a year and they are always very responsive.

Ivy Rx からの回答
Lei was an amazing help! The process was simple, fast, and could not have gone better. I appreciate all their help!

Ivy Rx からの回答
Lloyd in customer service was great. When I received the wrong medication he not only apologized for the mishap but reached to the pharmacy right away and let them know I wasnt supposed to have Glycine in my medication and had them send me out a new one the next morning.

Ivy Rx からの回答
Rosette was kind and responded quickly to help me get my issues worked out so I can get my medication as quickly as possible before I run out!

Ivy Rx からの回答
I was impressed with the packaging delivery as will with all follow up check ins. Especially appreciated video on how to administer shots.

Ivy Rx からの回答
Everything was really easy to set up. Sai who helped me with any questions was great!
Thank you
Tina C

Ivy Rx からの回答
I reached out to Ivy rx to talk about pricing for some medications. Jerlyn was quick to respond and very helpful! Great customer service!

Ivy Rx からの回答
I initially had a frustrating experience with delays and lack of shipping updates for my medication. However, Sai from Ivy Rx was professional, responsive, and helpful in resolving my concerns. Sai followed up with the pharmacy, provided tracking information, and offered a courtesy credit. I appreciate the assistance and hope future shipments are handled more smoothly.

Ivy Rx からの回答
Llyod was so very helpful and prompt and caring - such a wonderful representative of this wonderful company which has excellent range of offerings and options and is always 10/10 in service, support, understanding, speed, expertise and ease!!!

Ivy Rx からの回答
Lei quickly responded to my message and got my ticket fixed. She is a great support.

Ivy Rx からの回答

Ivy Rx からの回答

Ivy Rx からの回答
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