Communication due to delays associated with shipping to the US was excellent. Once my package was shipped, it arrived within 48 hours with no complications to be dealt with. Shipping fee was quite h... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
1st time buyer & User of cigars, James fox store was recommended to me by a friend. I recently purchased a few cigars which were excellent quality & fair priced Delivery is quick & careful... もっと見る
I’ve purchased from James J Fox several times before and you guys never disappoint. This time was no different, great whisky, great service and fast shipping. You guys always nail it, thanks. Jim... もっと見る
You delivered quickly. However DPD delivered incorrectly; firstly to their message giving an address which knew nothing of a parcel. Eventually I was able to find the parcel because they showed a phot... もっと見る
企業情報
当該企業による記述
Since 1881, James J. Fox Cigar and Whiskey Store has been Ireland's premier tobacconist and has since added to this reputation a large range of Irish and Scotch whiskeys, to satisfy the most discerning of palates. In both our physical and online stores, you will find a large selection of premium handmade cigars, smoking pipes, Irish whiskey, Scotch whisky, Irish gin, cigar and pipe accessories, as well as our world-renowned James Fox cigars and pipe tobacco.
連絡先
119 Grafton Street, D02 E620, Dublin, アイルランド
- +35316770533
- info@jamesfox.ie
- jamesfox.ie
4.9
優良
1867件のレビュー
顧客にレビューを依頼しています
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Highly recommend the online store
Highly recommend the online store. Easy to navigate and prompt delivery.
Incredible selection of the finest cigars.
2026年6月25日
You delivered quickly
You delivered quickly. However DPD delivered incorrectly; firstly to their message giving an address which knew nothing of a parcel. Eventually I was able to find the parcel because they showed a photo which I was able to identify Parcel thrown over a neighbours gate.
2026年6月25日
The best place for cigars in Ireland
The best place for cigars in Ireland. Great communication and fast delivery.
2026年6月24日
Friendly staff.quality cigars and fast…
Friendly staff.quality cigars and fast delivery.cannot ask for more
2026年6月19日
Clear easy to use website
Clear easy to use website. Packaging and delivery were all efficient.
2026年6月19日
Nice Gift Packaging
2026年6月18日
Ossie followed up well …
Ossie followed up well when my product choice wasn’t available and provided a good alternative. Delivery was quick and the transaction adjustments dealt with quickly and easily.
2026年6月18日
Great and knowledgeable staff
Great and knowledgeable staff! They take the time to ask about your taste preferences and guide you to the perfect selection.
2026年6月8日
They are the only Cuban cigars source…
They are the only Cuban cigars source in Ireland. They are just jems which we need to keep running. And they do their hard job great. As good as it possible with stupid Irish lows. I always support then and participate in all JJ Fox events and buy cigars and whiskey sometimes. They have great selection of both.
2026年6月8日
A pleasure to deal with
Simple , efficient shopping and fast shipping of a wide range of products.
2026年6月9日
Amy was incredibly helpful
Amy was incredibly helpful, passionate about her job and was refreshing to receive that level of customer service and guidance. When dealing with Ozzy the next day he was also a real credit to your company. The product where delivered exactly when requested and overall 100% delighted with the service. I will be back soon !!
2026年6月5日
Amy and the Team at JJ Fox Dublin
Amy and the Team at JJ Fox Dublin, helped me curate the perfect wedding gift for a special couple.
They took my ideas onboard and totally ran with my idea, suggesting the best quality products to wow the couple, and doing it efficiently and easily for me as the purchaser.
The experience was just fantastic
2026年5月8日
Montecristo #3 & 4
I have been buying Montecristo #3 & 4 cigars from James J Fox for many years.
I visited on Saturday, May 23rd at, around 11:00am. I was served by Maciel. I asked for a box of #3. Out of stock? I then asked for a box of #4. Also out of stock??
I was disappointed to learn that they hadn't my favourites but could not get a clear answer as to why!
I had to settle for a box of #5s. I was informed that no boxes of 25 were available and had to settle for a cardboard pack of 5x5, €562. Huge disappointment. I asked whether Yiorgos was about. He was not.
I asked for some longer Montecristo and was shown some fine looking cigars. 4 at €46 each.
It was only when I returned to the US that I discovered that Maciel had fobbed me off with 4 Quai D'Orsay #54., Excellent Cuban, in its own right, but NOT Montecristo! I spent €746 in total but it was a very disappointing visit!
Fox's Business is Tobacco and Whiskey.
That they have so few of a best selling brand is, in my view, inexplicable.
Peter F Duffy
2026年5月23日
自発的なレビュー
James J. Fox Dublin からの回答
Dear Peter,
Thank you for taking the time to share your feedback, and for your long-standing custom with James J. Fox.
Firstly, we are sorry to hear that your recent visit did not meet the expectations you have built up over many years of shopping with us. We fully understand your disappointment at finding both Montecristo No. 3 and No. 4 unavailable, particularly when these are cigars you have enjoyed and purchased from us in the past.
Unfortunately, the availability of Cuban cigars has become increasingly challenging in recent years due to ongoing difficulties within Cuba itself. The island has experienced significant economic and infrastructure issues, including widespread power shortages and production disruptions, which have had a substantial impact on cigar manufacturing and exports. As a result, cigar retailers around the world are receiving far fewer cigars than they would historically have expected, and even some of the most popular and established lines can be unavailable for extended periods. While we appreciate that this does not lessen the frustration of travelling to purchase a particular cigar and finding it unavailable, we hope it provides some context for the situation currently affecting the entire Cuban cigar market.
With regard to the cigars you purchased individually, we are sorry to learn that you returned home believing you had purchased Montecristo cigars when the cigars you received were Quai d'Orsay No. 54. Quai d'Orsay is indeed an excellent Cuban cigar in its own right, but we appreciate that it was not what you intended to buy. We can only assume that there was some misunderstanding during the discussion of alternative recommendations, as all cigars are sold labelled at the point of sale. Nevertheless, we regret any confusion that may have arisen and understand how disappointing it must have been to discover this only after returning to the United States.
We genuinely value your loyalty over the years and are sorry that this visit left you with such a negative impression. While the current supply situation remains challenging across many Cuban brands, we continue to do everything we can to secure stock and offer suitable alternatives when customers' preferred cigars are unavailable.
We hope that, should your travels bring you back to Ireland in the future, you might consider visiting us again and giving us another opportunity to provide the experience you have come to expect from James J. Fox.
Kind regards,
– Pete & Team in James J. Fox Dublin
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