jamesleather.com レビュー 

51
TrustScore 5段階評価の4

3.8

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5つ星のうち5の評価

I was looking for a gift for my nephew who was starting his first year as a middle school English teacher. I thought that a leather messenger bag might be an appropriate gift. Not only did he love it,... もっと見る

企業が回答しました

5つ星のうち5の評価

What a terrific experience! After connecting with half a dozen other leather companies, I hit upon James Leather. Team Member, Ms. Gitte Davis, was absolutely amazing. She answered all my questio... もっと見る

企業が回答しました

5つ星のうち5の評価

The overall quality is superb! The craftsmanship is top notch. I truely only have one issue that had i looked closer I woukd not have purchased. The magnetic snaps are really cheap and they do not ho... もっと見る

企業が回答しました

5つ星のうち5の評価

Absolutely LOVE the Artisan Buffalo Leather Duffel! I gave this to my husband as a gift, and strangers are stopping him in the airport to compliment him on it. The leather is very durably and the qu... もっと見る

企業情報

  1. バッグと旅行かばんの店
  2. バッグ店
  3. 衣料品店
  4. ファッション アクセサリー店
  5. ハンドバッグ店
  6. レザーコート店

当該企業による記述

James Leather was built on a simple belief: leather goods should be tough enough to handle your life and honest enough to improve with age. We make bags, wallets, jackets, and accessories for men and women who want the real thing. Not fast fashion with a leather label. Not bonded material that cracks after a year. Full-grain leather, crafted to develop character the more you use it — the kind of goods that get passed down, not thrown out. Every product in the James Leather collection is designed around durability first. The stitching, the hardware, the cut — everything is chosen to hold up under daily use without sacrificing how it looks. Rugged doesn't mean rough. It means built right. We serve customers across the United States with fast shipping and a team that takes customer service seriously. If something isn't right with your order, we make it right — no runaround, no fine print. James Leather isn't for everyone. It's for the person who's tired of replacing things and ready to own something that lasts. If that's you, you're in the right place. Explore the full collection at jamesleather.com.


連絡先

3.8

ほぼ満足

TrustScore 5段階評価の4

51件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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3.8

すべてのレビュー

(51)

過去12か月のレビュー数: 39

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5つ星のうち5の評価

Gift for Nephew Beginning His Career as a Teacher

I was looking for a gift for my nephew who was starting his first year as a middle school English teacher. I thought that a leather messenger bag might be an appropriate gift. Not only did he love it, he said he'd look cool with his students. A win-win! Thank you, James Leather, for the perfect gift for my wonderful nephew!

2026年8月7日
自発的なレビュー
jamesleather.com ロゴ

jamesleather.com からの回答

Denise, I am so happy that the gift worked out well for your nephew! You are a very thoughtful aunt!

5つ星のうち5の評価

High-end Product

The quality of the bag was high and the price was fair. It's comfortable to wear and I can't wait to bring this on my next hike.

They emailed me with updates on when it was sent out and kept the line of communication open.

2026年8月16日
自発的なレビュー
jamesleather.com ロゴ

jamesleather.com からの回答

Thank you so much for your kind review, Caitlin!

5つ星のうち5の評価

The experience was made great by the…

The experience was made great by the customer service team, Gitte in particular. Amazingly quick responses and great instructions on getting my order correct and a custom engraved bag tag made.

2026年8月5日
自発的なレビュー
jamesleather.com ロゴ

jamesleather.com からの回答

Thank you so much for your kind words, Jay! It was a pleasure working with you on your custom order!

5つ星のうち5の評価

Absolutely LOVE the Artisan Buffalo…

Absolutely LOVE the Artisan Buffalo Leather Duffel! I gave this to my husband as a gift, and strangers are stopping him in the airport to compliment him on it. The leather is very durably and the quality is top notch. The dual straps meet in the middle to give great structure and support while carrying it. The separate compartments make travel organized and convenient. Lastly, I was incredibly impressed with the customer service. It can be daunting to order something online from an independent company, but I received immediate attention and consistent follow up with my questions. HUGE thank you to the James Leather team! My husband is already looking at a second purchase with this company.

2026年6月1日
自発的なレビュー
5つ星のうち5の評価

Fantastic responsive service saved the Day!

It started out a bit choppy but as with most challenges it is the response that makes all the difference.

I ordered a Leather computer bag and when I received it the size was all wrong for me. I was a bit frustrated because I didn't feel that the photo matched the actual bag. This is where the service kicked in. I sent a message and got a response right away from Gitte. Long story short she was fabulous. She arranged the return and helped me find the "perfect" bag for me. Her followup was fast and she was very understanding around my frustration. She made sure I got the right bag and quickly.

2026年7月15日
自発的なレビュー
jamesleather.com ロゴ

jamesleather.com からの回答

Thank you so much for your honest feedback, Doug! I am so happy Gitte was able to help you, are top priority is customer satisfaction!

5つ星のうち5の評価

Quality Product & Customer Service

Ordering the sling bag was simple and convenient. The pictures, along with the product description, provided enough information to make my purchase with confidence. I received tracking updates. The package arrived in a reasonable amount of time. The bag is of great quality. I like the color of the bag. The bag is as advertised. Also, leather always smells great! I would purchase from James Leather again.

2026年7月8日
自発的なレビュー
jamesleather.com ロゴ

jamesleather.com からの回答

Thank you so much for your feedback, Robbie! Enjoy your new bag!

5つ星のうち1の評価

Get the order to customer when yoir ad…

Get the order to customer when yoir ad says it will

2026年7月1日
jamesleather.com ロゴ

jamesleather.com からの回答

Hi Thomas, We apologize that the order got kept up by customs, your were so paitent and understanding through the process, We sent you a free conditioner as an apology. I am so sorry, Thomas!

5つ星のうち5の評価

What a terrific experience

What a terrific experience! After connecting with half a dozen other leather companies, I hit upon James Leather. Team Member, Ms. Gitte Davis, was absolutely amazing. She answered all my questions, and emails, in a timely, professional, helpful and friendly manner. I would not have chosen James Leather, were it not for Gitte and the excellent selection of leather goods. The quality of their goods is outstanding and Gitte's customer service is extraordinary. Try them.
I will be back again! Anthony M. from Florida

2026年7月13日
自発的なレビュー
jamesleather.com ロゴ

jamesleather.com からの回答

Thank you so much, Anthony — this genuinely made our day. We're so glad you found us, and even happier that Dr. Ruane will be enjoying his gift soon. Thank you for choosing James Leather and taking the time out of your day to leave us a review!

5つ星のうち4の評価

For the most part I’m happy with the…

For the most part I’m happy with the product it just was not the type of leather or look as advertised but it will do the job

2026年7月1日
jamesleather.com ロゴ

jamesleather.com からの回答

Thank you so much for your honest review of the bag! If there is any issues with the bag or if you have a specific concern, feel free to reach out to our team at info@jamesleather.com and we will be happy to assist you!

5つ星のうち5の評価

Great customer service, got it right

The first bag I ordered had a small flaw and wasn't quite right. I am glad I spoke up about it as the follow-up customer service was amazing. Otherwise, I would not have known. Gitte gave me the chance to look through some other options and what I settled on turned out to be the exact bag I was looking for in the first place. I absolutely love it. There were check-ins and updates along the way, and she really worked to make it right. This is not the most expensive purchase anyone has ever made, but James Leather got a really satisfied and loyal customer out of it. Thank you!

2026年6月5日
自発的なレビュー
jamesleather.com ロゴ

jamesleather.com からの回答

Peter, thank you so much for taking the time to write this. I'm really glad we could turn the flaw into a bag you actually love. That's exactly how it should go. Enjoy it, and thanks for being patient while we sorted it out!

5つ星のうち5の評価

The overall quality is superb

The overall quality is superb! The craftsmanship is top notch. I truely only have one issue that had i looked closer I woukd not have purchased. The magnetic snaps are really cheap and they do not hold well at all. I dont understand why regular snaps were not used. Overall complaint. Product itself its truly amazing. Get rid of the magnetic snaps and use traditional snaps.
Thanks

2026年6月29日
jamesleather.com ロゴ

jamesleather.com からの回答

Hi, thank you so much for taking the time to leave this feedback! Really glad to hear you're happy with the craftsmanship overall.
You're not the first person to bring up the magnetic snaps, and it's honestly fair feedback — we're looking into it. Appreciate you flagging it so specifically, it helps us figure out what to prioritize.
Thanks again for the kind words on the quality, it means a lot.

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