Today is 10/21/26
Today is 10/21/26
I tried to return my chin strap because it is too hot and feels like a straight jacket. Sent email, bounce back. Called, number disconnected.
Don't buy!
30 day free returns, NOT!
2026年10月21日
自発的なレビュー
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
企業情報
当該企業による記述
At Jawvia, we believe that better sleep can lead to a better life. Our mission is to create innovative, comfortable, and practical solutions designed to help people achieve a more restful night's sleep. Jawvia specializes in thoughtfully engineered jaw support products that are designed with user comfort in mind. We understand that many people struggle with maintaining a comfortable sleeping position, whether they use CPAP therapy or are simply looking for supportive sleep accessories. That's why we focus on developing products that prioritize adjustability, breathability, and ease of use. What makes Jawvia unique is our commitment to listening to our customers. Real-world feedback plays an important role in how we improve our products and customer experience. We strive to provide responsive support, clear guidance, and solutions tailored to individual needs. Quality and reliability are at the heart of everything we do. From product design to order fulfillment, our goal is to deliver an experience that customers can trust. We understand that comfort is personal, which is why we work closely with customers to help them find the right fit and make informed decisions about our products. At Jawvia, we are passionate about helping our customers wake up feeling refreshed and ready to take on the day. We are grateful for the trust our customers place in us and remain dedicated to providing exceptional products and service every step of the way. Thank you for choosing Jawvia.
連絡先
7901 4th St N, 33702, Saint Petersburg, 米国
- +1 844-958-4848
- support@jawvia.com
- jawvia.com
2.9
まあまあ
8件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 40％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Complete scam
Complete scam. Bought from Knightsbridge (their previous company), and had to call 5 separate times to try to get them to ship to me. Despite their reassurances, they never even tried to ship to me. Promised to send, etc. Lies, lies, lies. Do not give these liars you money.
2026年9月1日
自発的なレビュー
Bad Sizing
I need to either return or exchange this chinstrap, but cannot get a hold of Jawvia. The fit on this is terrible and it is uncomfortable to wear. Better off buying a cheap one from Amazon.
2026年9月27日
Get a SUPER night’s sleep
It’s a great product and I have passed this information onto a number of physicians, health clubs, senior citizens complexes and other venues.
2026年9月16日
Jawvia からの回答
Hi Greg,
We’re very sorry for the experience you had with your order. We reviewed everything carefully, and your $84.19 payment has already been returned through the payment dispute process.
Even though the payment has been returned, we would still like the opportunity to make things right. As a goodwill gesture, we would like to send you an Air Deluxe, Size Large, in White completely free of charge. You will not need to pay anything for the product or shipping.
Please send us an email to support@jawvia.com
We expect to be able to ship it tomorrow morning and will provide tracking information once it is on the way.
We sincerely apologize for the inconvenience, Greg, and hope this demonstrates our commitment to taking care of our customers.
— The Jawvia Team
Jawvia からの回答
Hi Jasmine,
Thank you so much for the wonderful review! ❤️ We’re so happy to hear that Jawvia has helped improve your sleep. That’s exactly why we do what we do, and feedback like yours means a lot to our entire team.
Wishing you many more comfortable and restful nights!
— The Jawvia Team
Horrible
Horrible, horrible company. Customer service is terrible and they will not help. The product is poor quality and getting a refund/returning your item is nearly impossible.
2026年8月28日
Jawvia からの回答
Hi,
We’re very sorry to hear that your experience with Jawvia did not meet your expectations. We take concerns about both our products and customer service seriously, and we would like the opportunity to resolve this with you.
We offer a 30-day money-back guarantee, as well as free size exchanges when fit is the issue. Please contact us directly at support@jawvia.com with your order information so our team can review your case and help with the appropriate return, refund, or exchange.
We appreciate the feedback and hope you’ll give us the opportunity to make this right.
— The Jawvia Team
The Jawvia strap relieves cervical…
The dual chin strap relieves cervical neck compression from Ruby chin strap alternates while keeping leaks down. The ear holes in this model really relieved pressure on my ears so recommend getting this design.
Excellent customer service by owner who takes a personal interest in customer satisfaction and aims to exceed expectations.
2026年8月18日
自発的なレビュー
Jawvia からの回答
Hi Wendy,
Thank you so much for sharing your experience! We’re delighted that the Jawvia Dual Band Chin Strap helped reduce neck and ear pressure while keeping mask leaks under control. Comfort and effective jaw support are exactly what we designed the Air Deluxe model to provide.
Your kind words about our customer service mean a great deal to us. We truly appreciate your recommendation and remain committed to exceeding your expectations!
—Edwin
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