JAX Tyres & Auto レビュヌ 

1,369
•
TrustScore 5段階評䟡の2.5

2.3

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5぀星のうち1の評䟡

Stay away from Aspley Customer Gets quote. Delivers car. Changes scope of work required. New quote They fail to communicate changes internally and execute original work. Decides best business p... もっず芋る

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5぀星のうち5の評䟡

Turned up unannounced at JAX Bathurst on Tuesday morning October 6 with an engine warning light on the dashboard of my Volvo. Had to leave for Sydney. The boys ran a diagnostic scan and sorted out the... もっず芋る

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5぀星のうち1の評䟡

Tried gouging extra $101 JAX Bayswater North VIC Went to JAX Bayswater North VIC - wanted to replace my space saver with a full size spare (road trips coming up) - started out ok, found a wheel and... もっず芋る

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5぀星のうち5の評䟡

Extremely happy with my new O.Z. Racing Leggenda lightweight wheels, wrapped in Bridgestone Adrenalins. Has totally changed my Ford Fiesta ST driving experience. Cars steering is lighter, ride is le... もっず芋る

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䌁業情報

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 112050058

  1. タむダ専門店
  2. ・
  3. カヌ アクセサリヌ店

圓該䌁業による蚘述

Best Brands. Best Advice. Best Service. Best Price. Tyres, wheels, brakes and suspension.


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2.3

期埅以䞋

TrustScore 5段階評䟡の2.5

1369件のレビュヌ

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2.3

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5぀星のうち1の評䟡

DO NOT SHOP AT JAX EVER

Absolutely rip off merchants, asked for a quote on a front end rubber to be replaced and 2 front tyres, got a phonecall from them saying that they cant get just the rubbers and have to replace the whole control arms, $899 and the cheapest tyres were $240 as nothing else was available. I said wait, he then rang me back and miraculously found tyres for 138 ea. I decided to make a few phone calls, easily found the rubbers. I asked them how much just to fit (1hr job max) was quoted $540. Said no thanks, went to pick up my car and they had no idea where it was parked, ended up being 2 STREETS AWAY. JUST TRIED TO RIP ME OFF ANY WAY THEY COULD. Got the job booked and both tyres for $380 elsewhere... a WHOPPING $1000 difference. shop elsewhere.

2021幎4月15日
自発的なレビュヌ
5぀星のうち5の評䟡

Called this morning for tyre quotes and


Called this morning for tyre quotes and spoke to Zachary Lazaridis ..... he very kindly corrected my mistakes about tyre brands and online specials and offered me whatever was quoted on the website, hence showing excellent knowledge of products on offer !! I then proceeded to book four tyres with his offer plus wheel alignment and he even offered to do it the same day .... I then ended up at 41 Forge Street, Blacktown and he welcomed me with my name which was great . He then did all the paperwork and within minutes my car was taken in and after 40 minutes I was a happy customer!!

I must say Zach was the most efficient, friendly and knowledgeable sales person I’ve come across in a long time and I’d be more than happy to go back to Jax Tyres Blacktown and particularly seek Zach everytime plus will always refer family and friends to go to him .....

In summary I’d say Jax Tyres Blacktown has an almighty asset in Zach and to Zach directly “ well done mate “

Vijay

2021幎3月27日
自発的なレビュヌ
JAX Tyres & Auto ロゎ

JAX Tyres & Auto からの回答

Hi Vijay,
Thank you for taking the time to provide this amazing review.
We are pleased to hear you had an enjoyable experience with our Blacktown team and we look forward to seeing you in-store again.

All the best!

5぀星のうち5の評䟡

Just a puncture repair- however great


Just a puncture repair- however great service and very pleasant staff all round. My son had his tyres replaced last year with the same feedback.

2021幎2月15日
自発的なレビュヌ
JAX Tyres & Auto ロゎ

JAX Tyres & Auto からの回答

Hi Virja, Thank you for the wonderful review!
The team are pleased you were happy with their level of service and expertise. We look forward to your next visit,

Thanks, The Jax Team

5぀星のうち1の評䟡

Still waiting Jax Aspley only been 6 months

Hi.
Re Jax Aspley in Qld
I did a review back on 13 September
Regarding the broken spare wheel winder on my Range Rover
Which was done while trying to Re install the spare wheel
I received a reply back on the 28 of September which stated that jax would source a new spare wheel winch and install it
After a few weeks of hearing nothing I called Jax Aspley and spoke with the Franchise owner
Who’s said that they would get back to me once they had sourced the wheel winch
And I passed on the phone number of the supplier
For a new wheel winch
It is now 22 of January and still no further contact from Jax regarding the spare wheel wheel winch
also no wheel alignment booked in for the new tyres this is now 5 months
I have now purchased a new spare wheel winch and will be installing it
I would appreciate being reimbursed my cost
$275.00 which I have the receipt
and also have the alignment and wheel balance and rotation done
Please get back to me ASAP not in 6 months
Not good service from a franchisee
Doesn’t look good for buisness

2021幎1月22日
自発的なレビュヌ
JAX Tyres & Auto ロゎ

JAX Tyres & Auto からの回答

Hi Barry, As you know, we have had additional conversations with you regarding this particular issue since your initial review and our response was based on previous discussions. Please give us a call if you wish to receive further clarification directly. Thank you, JAX Aspley 07 3863 2299

5぀星のうち1の評䟡

Couldn't balance tyres if there life


Couldn't balance tyres if there life depended on it. Had to come back on several occassions after buying tyres to get the balance checked.

2021幎1月19日
自発的なレビュヌ
JAX Tyres & Auto ロゎ

JAX Tyres & Auto からの回答

Hi Ryo, Thank you for taking the time to provide feedback, we would love the opportunity to improve on your experience. Can you please provide details of the store you visited so we can look into this further for you? Please feel free to contact us directly on 02 9964 4000 or headoffice@jax.com.au. Regards, The JAX Team

5぀星のうち5の評䟡

Wonderful service.

We recently had an issue with a tyre on a trip from Ballina after a fellow motorist had indicated we had a problem with the tyre on our caravan. We called into Jax Tyres at Logan and were immediately attended to by a very helpful young man. He quickly changed the offending tyre which was very irregularly worn on one side. When we went in to pay for the tyre change we were told it was no charge, which was a wonderful gesture by this business. Thank you so much to all at Jax Tyres Logan.

2021幎1月12日
自発的なレビュヌ
JAX Tyres & Auto ロゎ

JAX Tyres & Auto からの回答

Hi Sharon, Thank you so much for the incredible feedback and we are so glad to have assisted you in store. We welcome you back any time! All the best, the JAX Team

5぀星のうち5の評䟡

Thank you JAX Aspley

I rang Jax Aspley to book my car in to have my tyres check and they were so accommodating. Discussed prices and my concerns.
When I arrived they took my car in immediately and I was able to continue working in their waiting area.
When completed what was going on with the tyres was explained and again my questions were answered. The price was excellent and the car running so much better. Thank you to Aspley JAX

2021幎1月8日
自発的なレビュヌ
JAX Tyres & Auto ロゎ

JAX Tyres & Auto からの回答

Hi Heather, Thank you for the lovely feedback. We are so glad you had a comfortable experience at our store and we welcome you back any time. Take care! Thanks, JAX Aspley

5぀星のうち5の評䟡

Oh no! Flat tyre! Called into Jax Tyres Bayswater after a


Called into Jax Tyres Bayswater after a phone call to the Manager. Even though my visit was at lunch time, my flat tyre was repaired and refitted immediately without any hassle. Always happy with Jax Bayswater, helpful service with a smile.

2020幎12月21日
自発的なレビュヌ
JAX Tyres & Auto ロゎ

JAX Tyres & Auto からの回答

Hi Diane, Thank you for your lovely feedback and we are glad we could provide you with premium service. Take care and we welcome you back in store any time!

5぀星のうち1の評䟡

I took my car to Jax tyres in Preston


I took my car to Jax tyres in Preston for a MAJOR service guess what they did they did minor service didn’t reset the tyre symbol or the service symbol they put 2 different kinds of oil in my car they charge me for major service they put injected cleaner in a diesel car and now the car is making so much noise funny noises they didn’t put the battery properly and the car stoped in the busy road and I had to take it to the dealer to get it fixed the dealer told me that the electrical inside the car is fried told Jax in Preston they refusing to do anything not answering my calls or messages Jax Preston send me one email after so many messages and unanswered phone calls saying that there insurance will take care of it but when I spoke to the insurance THEY told me THAT the WRONG service and charging for major service When they only did minor service putting 2 different kinds of oil the insurance doesn’t deal with these so Jax Tyres Preston what have you done to fix this problem so far nothing my car is making so much noise now Jax Tyres Preston I had no issues with my car before I had the service

2020幎12月15日
自発的なレビュヌ
JAX Tyres & Auto ロゎ

JAX Tyres & Auto からの回答

Hi Beju, we do not appreciate such feedback given that we have in fact been corresponding with you since your visit at the beginning of November. It has been deemed that JAX Preston is not at fault from the service provided on your vehicle and we have done everything we possibly could to try and assist you. Kind regards, The JAX Team.

5぀星のうち1の評䟡

Bowen Hills Jax tyres

I bought tyres 3 months ago continental brand, which the staff told me the best brand, when I went today for 3 months check up, Jason the staff member told me one of the tyre need replacing, but it is Not covered under warranty As tyre only drive 25000 km only , they told me that these tyres are very good one that’s why I put that tyres, after that Jason told me to go and he cannot change the tyres and talking very rudely with me . I had very bad experience with him. I will never go there again.

2020幎11月24日
自発的なレビュヌ
JAX Tyres & Auto ロゎ

JAX Tyres & Auto からの回答

Hi Kulvinder, thank you for your feedback and we are sorry that you feel this way. As we explained to you on the day, it is highly recommended that you return for a wheel balance and rotation every 5,000 - 10,000 kms in order to get the maximum life out of your tyres. This is why we assessed your vehicle as needing new tyres because there has been an extended time between balancing/rotating and your vehicle had high kilometres within a short timeframe meaning your tyres received high usage. We trust this provides you with some clarity. Thanks, The JAX Team.

5぀星のうち5の評䟡

We just visited the Prahran store

We just visited the Prahran store - Colleen on reception was so nice and helpful and got us back on the road within 20mins! We highly recommend the Tax team for all things car service related. Cheers Keith and Luke (South Yarra)

2020幎11月21日
自発的なレビュヌ
JAX Tyres & Auto ロゎ

JAX Tyres & Auto からの回答

Hi Keith and Luke, Thank you for the fantastic review! The team at Prahran always strive to provide the most efficient and comprehensive service. We thank you for your support and look forward to seeing you in store soon. Thanks, The JAX Team

5぀星のうち5の評䟡

Go the extra mile


I have found Jax tyres cheapest from other quotes in Moorabbin area and have now had a lot of tyres balanced and repaired by them for my cars. They are polite and while I was waiting I watched a lady have a puncture repair but then he checked and pumped up all tyres, she wouldn't have known! Great Service

2020幎11月9日
自発的なレビュヌ
JAX Tyres & Auto ロゎ

JAX Tyres & Auto からの回答

Hi Jack, Thank you for the great review. Our team always strive to provide exceptional service and appreciate your kind feedback. We anticipate seeing you again! Thanks, The JAX Team

5぀星のうち5の評䟡

The customer service is fantastic

The customer service is fantastic. They are friendly and always willing to assist. They don’t disappoint.

2020幎11月5日
自発的なレビュヌ
JAX Tyres & Auto ロゎ

JAX Tyres & Auto からの回答

Hi Sandra, Thank you for the fantastic review! The team appreciate hearing that you had an effortless experience in-store and can't wait to see you again! Thanks, The JAX Team

5぀星のうち5の評䟡

Great customer service

Great customer service. Rockhampton branch. Prompt. Great advice on which tyre suited and listened to what I wanted. Being a female, with no tyre knowledge, no sarcastic double talk. Well done team. Awesome experience. Definatley will be back.

2020幎10月30日
自発的なレビュヌ
JAX Tyres & Auto ロゎ

JAX Tyres & Auto からの回答

Hi Lynette, Thank you for the great review. Our team always strive to provide exceptional and professional service and appreciate your kind feedback. We anticipate seeing you again! Thanks, The JAX Team

5぀星のうち5の評䟡

Jax Erina NSW

Jax Erina NSW
Easy phone booking. Polite on arrival. Called when ready, polite and friendly on the phone. Polite and friendly on pick up. Excellent all round.

2020幎10月23日
自発的なレビュヌ
JAX Tyres & Auto ロゎ

JAX Tyres & Auto からの回答

Hi Bruce, Thank you for the great review! Our team always strive to provide exceptional service and appreciate your kind feedback. We anticipate seeing you again! Thanks, The JAX Team

5぀星のうち1の評䟡

You would think that fixing a simple


You would think that fixing a simple puncture from a screw in tyre would be something they could manage. Nope came out they have scratched my mag. Took all the flat shiny surface off the rim. Left all the black grease all over it. They told me I will need new tyres soon on the front. Well I will never be back to buy tyres or to fix a puncture.

2020幎10月16日
自発的なレビュヌ
JAX Tyres & Auto ロゎ

JAX Tyres & Auto からの回答

Hi Kathryn, As we advised you, the damage to your wheel was not caused in our workshop and upon assessment, it was clear that the scratch/damage was caused by a curb. We are sorry you feel this way and did not want to take up our offer for a valuation of the damage. Kind regards, The JAX Team

5぀星のうち1の評䟡

Dodgy af

Jax Tyres Heatherbrae...Tried to get 2 brand new tyres out of us by failing our inspection. Took the car to somewhere else, whom I even questioned re the tread on the tyres..passed with flying colours. Not only tried to rip us off but was rude and arrogant on the phone. Stick your 'service', we won't be back...

2020幎9月29日
自発的なレビュヌ
JAX Tyres & Auto ロゎ

JAX Tyres & Auto からの回答

Good Afternoon, we have no record of you visiting JAX recently and are unable to locate your details in our system. Please get in touch with us at headoffice@jax.com.au to discuss your feedback further.
Thanks, The JAX Team

5぀星のうち1の評䟡

Jax Tyres Aspley

Jax Tyres Aspley
I took in my Range Rover
To get a tyre repaired and after the tyre was removed from the rim was told it was unable to be repaired .
So I booked the car in for 2 new tyres to be fitted to the front, a wheel alignment and my spare to be returned to the under vehicle carrier.
I left the car with them for about 1 hour
And upon returning was told that The wheel winch for the spare was jammed once it had been wound half way down and would not go up or down
So they we’re going to remove and a repair
What was damaged,
I was then also told that the wheel alignment machine was not working and they would rebook it for the following week.
After 2 days of driving around with my spare wheel in The back of the car I called Jax
And was told that a couple of staff members had looked at the wheel winch and were unable to fix it so the guy on the phone said he would take it home as he had other tools
And would fix it.
The following day I get a call from the girl in the office to say they were unable to fix it
And gave me a quote of $495.00
Which I said I think Jax should be paying for this as it was working fine when it was brought in
Then I had the manager come to the phone denying they had damaged it and said it was already broken
If that was the case why was the staff trying to repair it?
He then said I would have to pay for a new one which he said was a cost of $495
I had already called and had a price for a new one for $250
So I said to the manager I will meet you half way with the cost of your quote
So he would pay me $250
And he came back to me and said he would pay half of my quote for $125
They would happily charge me $495 for something they broke but wont even pay me
Half of that quote they offer me half of my cost
I will be reinstalling it myself
This has been 3 weeks now I still haven’t been called to book in the roadworthy
And still have spare wheel in the back of the car
And they still have the winder that they removed
I would expect to have a new spare wheel winder fitted to my car to replace the one that was broken
And the cost of a wheel alignment thrown in for the inconvenience
As I know if the wheels start to wear on one side they won’t cover this because there was no alignment done
Not Happy
Barry

2020幎9月13日
自発的なレビュヌ
JAX Tyres & Auto ロゎ

JAX Tyres & Auto からの回答

Hi Barry, thank you for your feedback and we are sorry to hear you had a negative experience in store. Our team at JAX Aspley are always extremely cautious and respectful in their work and as advised to you, the winder had been damaged prior to your visit and we wanted to rectify this for you (we have video footage to that effect). We are sorry for not letting you know prior to us attempting to repair for you and because of this, we are in the process of sourcing a new winder as a gesture of goodwill. It was unfortunate that our wheel aligner was out of action when you arrived meaning we were unable to complete this at that time. Please feel free to contact us at your earliest convenience to discuss further. Thanks, The JAX Team.

5぀星のうち1の評䟡

Went to forster store ordered new rims


Went to forster store ordered new rims and tyres sales person was patronizing I think his name was Andrew.as they were a local store I went ahead after being told they would be ordered and delivered the next day after not hearing anything for 3 days I contacted them for the next few days only to get the same response that they don’t now where they are it’s being 10 days now and haven’t heard back from them. Got the same rims and tyres from another dealership today can’t understand why they are like this

2020幎8月25日
自発的なレビュヌ
JAX Tyres & Auto ロゎ

JAX Tyres & Auto からの回答

Hi Kell, Thank you for your feedback. We do recall you being quite friendly and chatty with our staff, so apologise if you didn't receive the friendly service you expected. We charged you the standard price for a puncture repair which was completed to the Australian standard. Please get in contact with us on 02 9964 4000 if you would like to discuss further. Regards, The JAX team

5぀星のうち3の評䟡

Lossing my Hubcaps

The services was great. I got 2 new tyres and a wheel Alignment on Saturday 15th of August 2020. I wasn't impressed by lossing 2 hubcaps, 1 on Saturday 15/8/20 and the another 1 on Sunday the 16/8/20

2020幎8月22日
自発的なレビュヌ
JAX Tyres & Auto ロゎ

JAX Tyres & Auto からの回答

Hi Tanya, Thank you for your feedback. We apologise for misplacing 2 of your hubcaps and have ordered in a new set for you. We will contact you when these have arrived in store and will fit them to your vehicle. We look forward to seeing you again soon. Thanks, The JAX Team

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