JAX Tyres & Auto レビュー 

1,369
•
TrustScore 5段階評価の2.5

2.3

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Will do what they want to your car, not tell you and then explain your car is a box shaped car and if you drive in the left lane it will veer left and if you get in the right lane it would veer righ... もっと見る

5つ星のうち1の評価

Stay away from Aspley Customer Gets quote. Delivers car. Changes scope of work required. New quote They fail to communicate changes internally and execute original work. Decides best business p... もっと見る

企業が回答しました

5つ星のうち5の評価

Turned up unannounced at JAX Bathurst on Tuesday morning October 6 with an engine warning light on the dashboard of my Volvo. Had to leave for Sydney. The boys ran a diagnostic scan and sorted out the... もっと見る

企業が回答しました

5つ星のうち1の評価

Tried gouging extra $101 JAX Bayswater North VIC Went to JAX Bayswater North VIC - wanted to replace my space saver with a full size spare (road trips coming up) - started out ok, found a wheel and... もっと見る

企業が回答しました

企業情報

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 112050058

  1. タイヤ専門店
  2. ・
  3. カー アクセサリー店

当該企業による記述

Best Brands. Best Advice. Best Service. Best Price. Tyres, wheels, brakes and suspension.


連絡先

2.3

期待以下

TrustScore 5段階評価の2.5

1369件のレビュー

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2.3

すべてのレビュー

(1,369)

過去12か月のレビュー数: 19件

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5つ星のうち5の評価

Did a wonderful job

Did a wonderful job, thanks people.

Just a through, maybe good to take stickers off tread of tyres as it makes a loud noise and hard to get off after driving.

Many thanks for job well done

2019年7月27日
自発的なレビュー
JAX Tyres & Auto ロゴ

JAX Tyres & Auto からの回答

Hi Colin,
Thank you for taking the time to post the review. So that we can share this feedback with the store can you please confirm the location you visited?
Regards, JAX Tyres

5つ星のうち5の評価

Michael @ Cairns A1

Michael and the team at Cairns we’re fantastic. Been getting the run around from a few other places, called Michael literally moments after opening on a Saturday morning.

Tyres in stock, bring it in, we’ll get it done. Wheel alignment done, all organised by 8.05 in the morning. Couldn’t be easier.

Very happy, annoyed I didn’t call thru first and save myself some mucking around.

2019年7月20日
自発的なレビュー
JAX Tyres & Auto ロゴ

JAX Tyres & Auto からの回答

Hi Chris, thank you for taking the time to post this review. We really appreciate your feedback and hope to see you next time!
Best regards, JAX Tyres

5つ星のうち1の評価

Damaged wheel

DO NOT go here if you don't want your rims damaged. I told the receptionist, Sultan, that my wheels are worth a small fortune and I am extremely precious about them and was assured that the boys will take the best care of them.

One of them has clearly dropped an impact drill on my wheel and chipped the hell out of the powder-coating on one of my wheels. Since contacting them again they have flat-out refused to accept responsibility.

Happy to take my money then dog me when you mess up. Extremely upset and disappointed.

2019年7月16日
自発的なレビュー
JAX Tyres & Auto ロゴ

JAX Tyres & Auto からの回答

Hi Chris, the team at JAX Tyres Sutherland have made attempts to contact you to discuss this and clear up the issue. As advised, the team have processes in place to avoid any damage to wheels and take pride in taking care of all of our customer's cars. As such, we welcome your call to discuss the matter further. You can contact us on 02 9521 7300. Kind regards JAX Tyres.

5つ星のうち5の評価

The crew at South Tweed Heads are so…

The crew at South Tweed Heads are so efficient, friendly and professional at what they do. I have no trouble at recommending their store to my friends and family. I am very happy.

2019年7月11日
自発的なレビュー
JAX Tyres & Auto ロゴ

JAX Tyres & Auto からの回答

Hi Kevin, thank you for the great review and the recommendation. We appreciate your feedback and are happy we could assist. Looking forward to your next visit. Best regards, JAX Tyres

5つ星のうち5の評価

Jax Tyres Morrabin are the best.

Got 4 tyres for my Honda Civic. The guys at Jax Tyres Morrabin offered great quick service. They were happy to price match. So I got tyres for a good price and a wheel alignment in just over one hour. The coffee they offered while I was waiting for the car was great too. I would highly recommend them!

2019年7月10日
自発的なレビュー
JAX Tyres & Auto ロゴ

JAX Tyres & Auto からの回答

Hi Daniel, thank you for the fantastic review. We appreciate your feedback and look forward to your next visit! Kind regards, JAX Tyres

5つ星のうち1の評価

Stay away from Aspley

Stay away from Aspley
Customer Gets quote.
Delivers car. Changes scope of work required. New quote
They fail to communicate changes internally and execute original work.
Decides best business practise to burn the cost to the customer for the internal failures.
Cant argue as they have your car for ransom.

STAY AWAY. Better business, small claims and corporate office here I come

2019年6月14日
自発的なレビュー
JAX Tyres & Auto ロゴ

JAX Tyres & Auto からの回答

Thank you for your feedback and apologies for your experience in store. We've looked into this case for you and it seems you came in for a seasonal service and the store thought you were after a log book service. When the team at JAX Tyres Aspley were made aware of the miscommunication they had arranged a refund. If we can be of any further assistance, please do not hesitate to contact us.
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Hi Tristan, thank you for taking the time to call our office and provide further comment on this. We have taken your comments on board and will be investigating further. Kind regards, JAX Tyres

5つ星のうち5の評価

Great service terrific team

This review is well a deserved pat on the back to the staff at JAX Tyres.I made contact with Bobby at the Slacks Creek store to purchase some tyres he did nothing but bend over backwards to help both myself and my wife make a decision on the best tyres for our vehicle a 1997 Toyota Camry.The tyres were fitted in no time at all.The mechanic at the time had mentioned about some other items that will need attention in the future and a quote was drawn up and the price was very reasonable hence we went ahead and had the repairs done that were needed.My wife had to deal with having the repairs done as I was due to have major surgery and she usually feels intimidated by doing these things but she was quite comfortable with the process.Now I am home and on the road to recovery knowing that the old girl has been looked after, it takes that little bit of added stress off our shoulders.Would I recommend Jax Tyres "absolutely" no hesitations at all.
Thanks again Bobby,

Regards
Stephen and Tracy Crandell

2019年5月24日
自発的なレビュー
JAX Tyres & Auto ロゴ

JAX Tyres & Auto からの回答

Hi Stephen & Tracy,

Thank you for taking the time to share this experience. I know Bobby and the rest of the team will appreciate your feedback. We look forward to your next visit.

Regards,
JAX Tyres

5つ星のうち5の評価

Have been to Jax Launceston many times…

Have been to Jax Launceston many times with different vehicles and they have always been excellent. Just one issue this time and that is I told the salesman to put the best of the old in the boot for a spare as the one in the boot is stuffed.Got home checked boot the old tyre still there . Now I will need to find another tyre and pay for it to be fitted when all they had to do was read the order that was given to them.
None the less I am happy with the 30 minutes it took to fit the tyres and the price. will give them a stir along when I take it back in for a wheel alignment next week. Just hope I get no flats in the mean time.

2019年5月24日
自発的なレビュー
JAX Tyres & Auto ロゴ

JAX Tyres & Auto からの回答

Thanks Steve for the visit and pointing out where we can quickly improve. The JAX Team

5つ星のうち1の評価

Your service is pathetic

Your service is pathetic, 3 times in the last 6 months I've used you and you never keep to your promised time to complete the job I normally allow an hour or two over the time you state but the jobs are not done when I return. On Friday 26/4/19 I dropped 4 rims off to be fitted with Achilles tyres, the salesman said leave it with us for an hour and we will have them done and took my number and said he would call when they were done and to bring the car down and they would fit them. So no phone call Friday, went down Saturday and asked where my tyres were after a search around by sales staff I was told the tyres had not been fitted to the mags but the service men were doing them now would be 15 minutes, nearly 30 minutes later tyres/mags brought out and given to me, no offer to fit them as previously promised just here they are now go. The Saturday morning salesman was apologetic. When I got home I checked the tyres and found that Green Provato tyres had been fitted not the Achilles that I had asked for. I was aware that the Achilles were a good tyre for a budget tyre but I know nothing of the Provato and online reviews generally state that they are not a good tyre. It would appear that you people at Jax do not communicate well with each other on jobs to be done and do not seem to care about your customers Launceston Branch Tax Invoice 114177

2019年4月27日
自発的なレビュー
5つ星のうち5の評価

JAX tyres PRESTON

Extremely happy with my new O.Z. Racing Leggenda lightweight wheels, wrapped in Bridgestone Adrenalins. Has totally changed my Ford Fiesta ST driving experience. Cars steering is lighter, ride is less harsh over potholes, acceleration and braking are quicker.
Painless finance with Openpay. Wheels were going to take four weeks for delivery, they had them in two. By this time the tyres I'd ordered were on sale, got one free. Oh, and a bonus air freshener!
LEGENDS

2019年4月5日
自発的なレビュー
JAX Tyres & Auto ロゴ

JAX Tyres & Auto からの回答

Hi Drew,
Thank you for the review. We are glad to hear you had a positive experience and hope to see you again! Regards, JAX Tyres

5つ星のうち1の評価

Poor communication and slow service.

Booked for a brake machine. Was told would be 40 mins so i waited with young kid. At 1 hours he asked if i wanted new pads (so obviously had only got the tyres off, I said yes, but i had a school pick up, fine he said. At 2 hours i asked how it was going and he said just a few more minutes, half hour after still not ready. Was charged for a item that he never mentioned until the invoice came out and never discussed with me. Super poor service at Mitchelton store

2019年3月25日
自発的なレビュー
5つ星のうち5の評価

Jax Tyres - Smithfield

Jax Tyres - Smithfield.

Booked in last week for 4 new tyres, wheel alignment, Full service and replacement of brake pads on my 2008 Honda Accord. I was told upfront what I could expect to pay but that if rotors were required it would be more.

I dropped the car off yesterday morning at 8am for the work to be completed. At 10.15am I had a phone call from Rob asking why I needed the brake pads replaced - He told me that there was still 90% left on the rear pads and 60% left on the front pads. I explained to him that while travelling on the M1 a few weeks before I had experienced some brake shudder whilst slowing down from 110 kph. He suggested that instead of replacing the pads that they would machine the discs.

I have to say that I was more than impressed - A lot of other mechanics would just have gone ahead and replaced the pads without questioning me.

Big shout out to Michael, Rob and the team at Jax Tyres Smithfield - I'll be back.

2019年3月19日
自発的なレビュー
JAX Tyres & Auto ロゴ

JAX Tyres & Auto からの回答

Hi Tom,
Thank you for taking the time to post the positive feedback. Hope to see you next time!
Regards,
JAX Tyres

5つ星のうち4の評価

Had car wheels dun at warrawong by…

Had car wheels dun at warrawong by simon and hes team great service verry fast and great price verry happy with the service provided

2019年3月15日
自発的なレビュー
JAX Tyres & Auto ロゴ

JAX Tyres & Auto からの回答

Hi Alan,
Thank you for taking the time to post a review. We appreciate you sharing your positive experience and hope to see you again.
Regards, JAX Tyres

5つ星のうち1の評価

Had diff bushes replaced

Had diff bushes replaced, car had an immediate diff whine which I was told was the new bushes. Diff sheared failed 40 000 km later. Identification stickers on brand new diff were blank after work done, these normally last forever. I suspect more than my bushes were changed.

2019年2月28日
自発的なレビュー
JAX Tyres & Auto ロゴ

JAX Tyres & Auto からの回答

Good Evening Greg. In order for us to understand and check the details of the work completed, can you please confirm details of the service, including the store you visited, registration / invoice number. Best ^ JAX Tyres

5つ星のうち1の評価

Very poor service, strongly reccomend going elsewhere

Made a 1200 booking the previous day for 4 new tyres, by 1330 the hadn't touched the car and had parked another behind it. I asked what was happening as I had to take my newborn to an appointment later that afternoon. Their excuse was oh sorry we misplaced the paperwork. They promptly rushed the car through. They proceeded to put a different tyre brand on to what I had ordered, inflated them all to different pressures (one was at 34psi, another at 52psi), only put 2 of the 4 valve caps on, scratched a rim and left everything including the drivers door covered in black stuff. Strongly reccomend going elsewhere.

2019年2月22日
自発的なレビュー
JAX Tyres & Auto ロゴ

JAX Tyres & Auto からの回答

Good Afternoon Andrew. We've been looking through record to try and find your invoice and store of service. Would you be kind enough to list the store you visited and registration number here or at headoffice@jax.com.au so we can investigate further? This note is taken seriously as time for completion of servicing, as you say is important. Tyre pressures are vital too as well as maintaining the vehicle condition. Best ^ James from the JAX Head Office

5つ星のうち5の評価

fast efficient Honest service for a new…

fast efficient Honest service for a new company in our local area will be going back.another company tried to rip us telling us we had a bowed rim they re checked this to find there's nothing wrong with it at all. service was under estimated time to change the tyres and do an alignment and balance them. and the inspection report showed nothing else needed doing, was explained in detail and also given platinum membership for the tyres. very impressed. Kwinana store

2019年2月5日
自発的なレビュー
JAX Tyres & Auto ロゴ

JAX Tyres & Auto からの回答

Thanks Helen for your visit to see Angelo and the team at JAX Kwinana + review. Look forward to seeing you next time. Best ^ JAX Tyres

5つ星のうち5の評価

Went to Jax Mitchelton with a nail in…

Went to Jax Mitchelton with a nail in my tyre.

They took the car and pulled out the nail but found it didn’t go right through so no repair was required.

They checked and adjusted all the tyre pressures as well as applied tyre shine and didn’t charge a cent.

Great service guys!

2018年12月26日
自発的なレビュー
JAX Tyres & Auto ロゴ

JAX Tyres & Auto からの回答

Thanks Tim. Glad Matt, Sam and the JAX Mitchelton team could help out free of charge! Best ^ JAX Tyres

5つ星のうち5の評価

Excellent

Efficient, friendly and professional. Thank you to Brookvale Jax

2018年12月19日
自発的なレビュー
JAX Tyres & Auto ロゴ

JAX Tyres & Auto からの回答

Thanks for the great review, we are always happy to help! Wishing you a Merry Christmas and a Happy New Year! See you next time, Best ^ JAX Brookvale

5つ星のうち5の評価

Grate service and excellent work…

Grate service and excellent work carried out and great types and prices cheers

2018年12月4日
自発的なレビュー
JAX Tyres & Auto ロゴ

JAX Tyres & Auto からの回答

Hi Matthew, thank you for taking the time to post this positive review. We are so happy you are pleased with our services and of course great prices! See you next time.

5つ星のうち5の評価

Great service

Great service. Excellent timing of job. Very pleased.

2018年12月3日
自発的なレビュー
JAX Tyres & Auto ロゴ

JAX Tyres & Auto からの回答

Hi Michele, great to hear you had a positive experience with us. We appreciate your feedback and hope to see you again soon.

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