jazzupco.com レビュヌ 

267
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TrustScore 5段階評䟡の4.5

4.5

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5぀星のうち5の評䟡

Absolutely in love with our Matte Gold Flatware from JazzUpCo! ✹ This is already our second set, which says everything about how much we love it. The matte gold finish is absolutely beautiful, ele... もっず芋る

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5぀星のうち5の評䟡

My experience with Jazzupco has been amazing from the very beginning! I own their gold dinnerware set, wooden spoons, knife set, and cutting board. I truly love the quality of their products! And let'... もっず芋る

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5぀星のうち5の評䟡

I recently purchased the Ava flatware set in champagne gold mirror- I am absolutely blown away by the quality and look of them. They are so beautiful and nicely weighted, you can feel the quality in t... もっず芋る

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5぀星のうち3の評䟡

I bought the Ava champagne set in Dec. ‘25. I washed them in the dishwasher, which they advertise as safe to do and less than 8 months later, many pieces started to change color, losing their gold. Cu... もっず芋る

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䌁業情報

圓該䌁業による蚘述

Hey, we are JazzUpCo. We deliver gorgeous home products that inspire and help you bring your dream home to life.


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4.5

優良

TrustScore 5段階評䟡の4.5

267件のレビュヌ

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4.5

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5぀星のうち1の評䟡

Look good at first but color will start to fade in a few months

Read the reviews and understand that most of the 5 star reviews are from customers who just received their art and haven't actually put them to good regular use yet. I bought 2 brushed gold flatware sets in early 2024 totalling close to 200$ thinking they would be a good set and the color would last longer then my cheaper set from Kohl's ( which lasted at least 5 years). I double checked all the cleaning instructions which only mentioned dishwasher safe before ordering. There was nothing about the settings to be used when using the dishwasher. I'll agree they are beautiful and feel heavy weighted in your hand which is nice. However when in months they gold started fading on several pieces of the flatware. I reached out to the company to be told Im supposed to be washing the flatware on eco mode with a specific type of detergent. Nothing was mentioned about this on the site nor with the flatware when it was shipped. Also not to mention my dishwasher doesn't even have eco mode. Is that not a thought to companies that not all dishwashers are built the same. They often to replace the ones that had started fading but wanted me to pay or to send a new improved set (does that mean they knew their was a problem when the ones I ordered) at a discounted rate. At that point I decided to just cut my loses and make sure to let others know of my experience and not waste their money. I literally just sold the sets for 10.00 bucks in a rummage sale as I already bought news ones at home goods that have so far lasted longer the 3 months.

2025幎7月27日
自発的なレビュヌ
jazzupco.com ロゎ

jazzupco.com からの回答

Hi Laura,

Thanks again for sharing your feedback with us — we totally understand your concerns when we first connected back in July 2024.

The set you received had our 100-cycle titanium plating, which holds up better than most options out there. We've actually been using our original 50-cycle version from 2020 and haven’t seen any fading, though how the flatware is cared for (like washing and drying right away) can still make a difference over time. We’ve come a long way since then and now offer our most durable finish yet: 100-cycle titanium-alloy plating, which is currently the highest quality coating on the market.

As a small business, we really appreciate honest feedback like yours. We did offer to send you a replacement set for free, but we hadn't heard back, so we're sending you another follow-up email today just in case it got missed.

We’d still love to make things right and show you how we value both product quality and customer feedback we receive. If you're open to reconnecting, we’re here and happy to help!

5぀星のうち5の評䟡

Exceptional products and service! I recently ordered the dishware and


I recently ordered the dishware and silverware bundle for my new dining room. Both are absolutely beautiful! Unfortunately when shipping ceramic pieces breakage happens. One of my cups handle broke during shipment. Unboxed the order less than an hour ago, upon finding the broken cup I contacted Jazzcoup customer service and they have already ordered my replacement cup! Hands down theeeee Best customer service experience I've ever had! The products are modern, chic and so beautiful. I'm going to buy the entire gold service set, cheese knives, salt and pepper set and the tea pots.

2025幎7月20日
自発的なレビュヌ
jazzupco.com ロゎ

jazzupco.com からの回答

Hi Jo, thank you so much for the kind words truly means a lot to us. I’m really glad our team able to get that replacement sorted for you so quickly.

We actually use fully sustainable cardboard packaging and avoid plastics or bubble wrap wherever possible, so while it’s better for the planet, it does mean the occasional bump might happen in transit. Appreciate your understanding more than you know.

Can’t wait for you to complete your gold collection - it’s going to look amazing. Thanks again for being such a lovely customer to serve.

– Lawrence, Founder

5぀星のうち5の評䟡

Modern flatware and luxury service

I recently ordered a modern flatware and dish set, and I couldn’t be more impressed with the entire experience. From start to finish, everything exceeded my expectations. The delivery was incredibly fast—much quicker than I anticipated—which was a wonderful surprise.

When the package arrived, everything was beautifully packaged and in perfect condition. The quality of the pieces is outstanding. The flatware has a sleek, modern design and feels solid and well-crafted in hand, while the dishes are both stylish and durable—perfect for everyday use or special occasions.

What truly set this experience apart was the customer service. I had a quick question before placing my order, and the team was responsive, friendly, and genuinely helpful. It’s rare to find that level of attentiveness and professionalism these days.

Overall, I’m thrilled with my purchase and will absolutely be ordering from this company again. Highly recommend!

2025幎7月17日
jazzupco.com ロゎ

jazzupco.com からの回答

Thank you so much for this thoughtful review! We’re so happy to hear that everything, from the fast delivery to the quality of the flatware and dinnerware, lived up to your expectations. It truly means a lot to us to know you felt cared for throughout your experience.

Thanks again for your kind words and support! :)

5぀星のうち5の評䟡

A must buy

Absolutely lovely flatware. All the utensils are properly weighted, something I have never experienced. The colors are wonderful and I cling to the champagne gold. The ava set is to die for but I have my eyes on the silver Vatican set. As per the towels, they are weighted as well and feel even better than a hotel towel. A++

2025幎6月3日
自発的なレビュヌ
jazzupco.com ロゎ

jazzupco.com からの回答

We're so glad you're loving the flatware—champagne gold is becoming the new favorite. And we're happy to hear the towels are giving you that luxury feel!

The silver Vatican set is definitely a stunner—we’ll be here when you’re ready. :)

5぀星のうち5の評䟡

Amazing experience and Product!

Working and ordering from/with Jazzupco has been nothing but a positive experience. Not only are their products great and beautiful, but their customer service is out of this world! They answer me right away and solved every issue I had with shipping and ordering smaller spoons when the ones that came with my order were too large to be convenient for my toddlers. I would HIGHLY recommend this company based off value, high product quality, and amazing customer service! Will buy from them again and again! 🀍

2025幎5月20日
自発的なレビュヌ
jazzupco.com ロゎ

jazzupco.com からの回答

Thank you so much for your kind words! It truly means the world to us to hear that you’ve had such a positive experience with both our products and our team.

We’re so glad we could help with the spoon sizing and shipping concerns, and it's always a pleasure to assist amazing customers like you. Thanks again for recommending us and for being part of the JazzUpCo family. We can't wait to serve you again (and again)! 😊

5぀星のうち5の評䟡

I’ve bought 2 sets

I’ve bought 2 sets, and had issues with both having black spots on the matte gold ones, kinda like the gold chipped off or something , and although it didn’t look to bad I reached out to customer service. Usually I wouldn’t but they was so expensive, and I felt for having them for a few months they shouldn’t have any kind of marks that way. I explained I prob wouldn’t buy from them again because that’s frustrating, but their customer service was top notch. They offered replacements and even a discount for another on of their sets. So because of their wonderful and prompt customer service I will use them again, because willing to do whatever to fix the issue with the customer means the most!

2025幎5月22日
自発的なレビュヌ
jazzupco.com ロゎ

jazzupco.com からの回答

Thank you so much, Autumn! We really appreciate you giving us the chance to make things right. While we always aim for top quality, we know things don’t always go perfectly, and we’re grateful you reached out. It means a lot to know our customer service made a difference. We're always working to improve, and your feedback truly helps. Excited to have you with us again! 💛

5぀星のうち5の評䟡

Incredible customer service

Incredible customer service, with humans. I mis-ordered a set, and needed more pieces to match - and the customer team had it updated and sent same day. Don’t see that a lot anymore!

Product is very good too. Hefty weight to the Ava, amazing.

2025幎5月23日
自発的なレビュヌ
jazzupco.com ロゎ

jazzupco.com からの回答

Thanks so much for the awesome feedback—it really made our day! We're so glad we could help get your order sorted quickly. :)

Also, love that you’re enjoying the Ava set! That hefty feel is one of our favorite things about it too. ✹

5぀星のうち5の評䟡

Modern and durable backed by top notch customer service!

This company has a great product. I meany to have purchased the minimalist 2.0 flatware in black but accidentally ordered it in gold. They quickly rectified my order and I received their flatware in a very short time. Thier customer service is top notch and their flatware is modern and very durable. I already received compliments on my new flatware from friends and family. I highly recommend them and will purchase more from them in the future.

2025幎5月14日
自発的なレビュヌ
jazzupco.com ロゎ

jazzupco.com からの回答

Thanks so much for sharing! We're really glad we were able to sort things out quickly for you, and it's awesome to hear you're getting compliments on your new flatware! We truly appreciate your support and can’t wait to have you back for your next purchase! :)

5぀星のうち5の評䟡

Great experience

Great experience! Ordered silverware for my new house and also got the organizer. I love them both. It came with a free gift for how much I ordered and that got missed but I emailed them and they replied instantly over the weekend and took care of it immediately. Their shipping was very quick, customer service was great, the product is so far amazing. Highly impressed with this company.

2025幎5月19日
自発的なレビュヌ
jazzupco.com ロゎ

jazzupco.com からの回答

Stephanie, we're absolutely thrilled to hear you had a great experience and that you're loving both the silverware and the organizer. Your kind words truly mean the world to us! Thanks again for your support 💛

5぀星のうち5の評䟡

Such a luxurious set , you won’t be disappointed

Such a luxurious set , we are loving it ,
Ordering some teaspoons now
Go order asap. , so versatile
And sturdy

2025幎5月16日
自発的なレビュヌ
jazzupco.com ロゎ

jazzupco.com からの回答

Thank you so much, Heather! We're thrilled to hear you're loving the set, it truly means a lot to us. 🖀

We can’t wait for you to enjoy the teaspoons too! Thanks for the kind words and for being part of the Jazzupco family! ✹

5぀星のうち5の評䟡

Stellar Product & Customer Service

Wow, just wow! Ordered the Minimalist flatware. It arrived and is gorgeous, BUT realized the ends wouldn’t work in my dishwasher before I used them. Saw they have an updated Minimalist 2.0 and contacted customer service to see if I can do an exchange for the improved/slightly more expensive set and still use my coupon code. Product does need to be unused and unwashed, so I suggest checking specs before washing.

DANG the customer service is amazing. I was able to text my request and when a real person was available they’d respond. A real person! Not only did they send a prepaid shipping label for the exchange but they’re honoring my coupon code for the price difference too.

The product reviews, prices, and selection made me order but the customer service from a family owned business is what will make me a loyal customer. After seeing the quality of the flatware and how it’s packaged I know im getting stellar quality and their prices are phenomenal.

Will be recommending to all my real estate clients when shopping for their new homes

2025幎4月23日
自発的なレビュヌ
jazzupco.com ロゎ

jazzupco.com からの回答

Wow, thank you for the amazing feedback — this totally made our day! We’re so glad you love the look of the Minimalist set and that our team could help make the swap to Minimalist 2.0 super smooth for you. We really appreciate you spreading the word about our small, family-owned business :)

5぀星のうち5の評䟡

Very happy with the Ava flatware

I recently ordered the Ava flatware set in silver, with service for 12 and some accessory serving pieces, and I’m very happy with them. They’re reasonably priced for the quality you get. The pieces have weight to them and feel really substantial. Before ordering this set I’d ordered a set from Lenox that I wound up returning b/c it was so lightweight, it felt flimsy. The Ava pieces from Jazzupco are the exact opposite. They also arrived quickly and each place setting was in its own sectioned canvas pouch, which felt very high end. They also did great in the dishwasher. I’m really happy with this purchase. I highly recommend.

2025幎4月3日
自発的なレビュヌ
jazzupco.com ロゎ

jazzupco.com からの回答

Thank you so much for your wonderful feedback. We're so glad to hear that you're loving your new Ava Flatware!

5぀星のうち5の評䟡

⭐⭐⭐⭐⭐ Absolutely Outstanding

⭐⭐⭐⭐⭐ Absolutely Outstanding – Exceeded All Expectations!
I can't believe the amazing value of the new flatware I purchased from JazzUp Co! From both a quality and design perspective, this set is beyond impressive. I’m usually skeptical of social media ads, but this is the first time a purchase has truly exceeded my expectations. The craftsmanship is stunning, the weight feels perfect, and the overall aesthetic is just beautiful.
But what really sets JazzUp Co apart is their exceptional customer service. I accidentally ordered some items in the wrong color, and they immediately stepped in to help. Their communication throughout the process was outstanding—responsive, helpful, and genuinely caring. It was hands down the best customer service experience I've had in a long time.
If you’re on the fence, don’t hesitate—JazzUp Co delivers on every promise! I’ll definitely be a returning customer. 💯👏

2025幎3月31日
自発的なレビュヌ
jazzupco.com ロゎ

jazzupco.com からの回答

This absolutely made our day! Thank you so much for your kind words and for taking the time to share your experience. We’re so happy to hear that you love your flatware and had a great experience with our team. Can’t wait to have you back as a returning customer. Your support means everything! 🥰

5぀星のうち5の評䟡

Gorgeous Flatware!

The ordering process was fast and easy, and my order arrived quickly. The flatware set I ordered in rose gold is absolutely stunning!

2025幎3月16日
自発的なレビュヌ
jazzupco.com ロゎ

jazzupco.com からの回答

We’re thrilled to hear that you're loving your new Ava Flatware! The rose gold is indeed a stunning choice. ;)

5぀星のうち5の評䟡

Wow wow!!

Wow wow!!
First I said let me try and I get one set of flatware and soon I got it I said why I didn’t get it before. Great quality, great look I can’t say more just Please get your to upgrade your kitchen with this great flat ware.
I got all the color and all are so great.

2025幎3月28日
自発的なレビュヌ
jazzupco.com ロゎ

jazzupco.com からの回答

We're so glad to hear that you're loving your new flatware!

5぀星のうち2の評䟡

Disappointing products

Not one of the flatware sets are ergonomic. They’re uncomfortable to hold and forks are not sharp enough to pickup food. Or the tines are too close together. You’ll be responsible to pay a 10% restocking fee and pay to ship them back and they’re heavy. They also fade in the dishwasher. Customer service was prompt but the product will be disappointing.

2024幎12月18日
自発的なレビュヌ
jazzupco.com ロゎ

jazzupco.com からの回答

Hi KM,

Thanks so much for taking the time to share your feedback.

Our flatware is designed with thicker handles and a premium weighted feel to give it that luxurious touch—but we totally understand it might feel different from regular flat or thin flatware, and so it can take a bit of getting used to for some. The rounded fork tips are made to pierce food easily, while still being safe (and not too sharp) for everyday use.

As for the exterior finish - Since we launched the strongest titanium-alloy coating over a year ago, we’ve had great results and not heard concerns regarding fading. Minor wear (say around 10–15%) is typical over time, but we’ll follow up to learn more to understand what you’re experiencing.

While in your case, you opted for a free exchange at no cost at all, I wanted to clarify regarding the return process—the restocking fee for returns isn’t for profit, but to encourage conscious purchasing and reduce environmental impact. If every company operated like some big box retailers out there with free returns, we’d end up creating a lot of waste and landfills. We’re doing our part to reduce that while still supporting fair returns.

Really appreciate your kind words about our customer service—and we’ll be in touch to make things right.

Lawrence, Founder

5぀星のうち5の評䟡

Amazing pieces

I ordered the gilded serveware, and it was the type of set that I have been looking everywhere it seems for something of that quality in silver with a small handle and I have not been able to find anything until JazzUpCo. Not only do you have it in stock, you have it in many different finishes. I purchased a set, and after receiving it, I purchased another. The pieces are not only beautiful, but amazing quality!

2025幎3月18日
自発的なレビュヌ
jazzupco.com ロゎ

jazzupco.com からの回答

Thanks for your kind words! We’re so happy to hear that you found the perfect set with us, and it means a lot that you came back for another one. :)

5぀星のうち5の評䟡

Ava flatware

I purchased the Ava flatware, cake knife, cheese knife set and bread knives all in gold. The sets are all heavy, sturdy, and handle well. I do hand wash but that is my personal preference for silverware. I have received many compliments in this set and expect it to last a for many years.

2025幎3月17日
自発的なレビュヌ
jazzupco.com ロゎ

jazzupco.com からの回答

Thanks so much for sharing your feedback! We're so glad to hear that you're loving your new Ava Flatware. :)

5぀星のうち5の評䟡

Absolutely love this flatware!

Absolutely love this flatware!! The quality is amazing and it is so gorgeous! So glad we upgraded to this!!

2025幎3月8日
自発的なレビュヌ
jazzupco.com ロゎ

jazzupco.com からの回答

Thanks for your wonderful feedback! We truly appreciate you choosing to upgrade with us, and we're glad you're happy with your purchase. :)

5぀星のうち5の評䟡

Flatware Worth Buying

I discovered this company over a year ago while searching for gold silverware that wouldn't fade. After some serious stalking - researching, watching videos, and reading reviews, I decided to make a purchase, and I was thoroughly impressed. The gold hasn't faded from my silverware, and it still looks brand new. They have a nice weight to them and are very elegant in style. Although they are dishwasher safe, I hand wash only. I even went ahead and ordered the same set in black. JazzUpCo has not disappointed me yet!
(Please don't change)

2025幎3月17日
自発的なレビュヌ
jazzupco.com ロゎ

jazzupco.com からの回答

Thanks for sharing your experience! We're so honored that you chose us for your flatware needs and we look forward to seeing your name pop in our orders again soon. ;)

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