JD Gyms - Bury レビュー 

186
TrustScore 5段階評価の4.5

4.5

Foundry Street, Angouleme Retail Park, BL9 7AZ Bury, England, GB


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5つ星のうち3の評価

Only reason to come to this gym is for Anne Michelle, Jayne & Vicky’s classes. Always bringing the energy and good vibes! The gym itself is always filthy, no air con and machines broke. Also the show... もっと見る

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5つ星のうち5の評価

I joined last week as a 40 something whose never exercised before, the changing rooms are always clean, the classes are amazing, the class leaders are really motivating, special mentions go to Jayne a... もっと見る

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5つ星のうち4の評価

Great facilities and group fitness offering. Convenient location and good value for money. Jayne’s classes are excellent - in particular Mon/Wed 6.30am Spin and 7pm BodyPump but all are very good. Was... もっと見る

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5つ星のうち5の評価

I only joined this gym for Jayne Deakin classes, I’ve attended many gym classes over the years & hers in by far the best!!! I heard about Jayne through my business many of my clients recommended her,... もっと見る

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企業情報

  1. 体育館

JD Gyms - Bury について

当該企業による記述

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

連絡先

  • Foundry Street, Angouleme Retail Park, BL9 7AZ, Bury, England, 英国

4.5

優良

TrustScore 5段階評価の4.5

186件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.5

すべてのレビュー

(186)

過去12か月のレビュー数: 4,620

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5つ星のうち5の評価

Morning classes

Highly recommend doing Jayne deakins classes especially her hiit class on a Tuesday morning, she always encourages us to hit our targets. She makes the classes enjoyable especially so early in the morning. I’ve been going consistently for two years. Shes the reason why I join jd gym☺️

2025年3月5日
自発的なレビュー
JD Gyms - Bury ロゴ

JD Gyms - Bury からの回答

Hi there

We are so happy to hear that you have had such a positive experience with our classes. It's wonderful to know that you have been enjoying the HIIT class on Tuesday mornings and that you find Jayne's encouragement and positive energy motivating.

We are thrilled that you have been a member for two years and that Jayne has played a part in your fitness journey.

Thank you for your kind words and for sharing your experience with others.

Best wishes
The JD Gyms Team

5つ星のうち1の評価

i was charged twice in one month i…

i was charged twice in one month i wrote an email to customer services. i could not get anyone to talk to on the phone. so i never got any refund just an email every week asking for more info. seriously. aron y

2025年1月16日
自発的なレビュー
JD Gyms - Bury ロゴ

JD Gyms - Bury からの回答

Hi there

Thank you for leaving us a review.

We have a member services team that are able to help you with any membership query or issue you maybe experiencing.

Please can you send an email query through our website and someone from the member service team can look into this for you. https://www.jdgyms.co.uk/general-enquiries-form/

You can also speak to a member of staff within the gym next time you are there if you prefer.

Best wishes
The JD Gyms Team 💚

5つ星のうち5の評価

Great gym and recommend Ryan Parr (PT)

A great gym with friendly and helpful advice. I also highly recommend Ryan Parr who has helped me so much to progress through his strength training programme. He is patient, non-judgemental and motivational and has helped me- as a middle aged woman, to feel better, stronger and more comfortable in my skin.

2025年1月29日
自発的なレビュー
JD Gyms - Bury ロゴ

JD Gyms - Bury からの回答

Hi there

Thank you for your kind words! We're so glad to hear you're enjoying the gym and that you've found Ryan to be such a supportive and motivating trainer.

It's wonderful to know he's helping you achieve your fitness goals and feel more confident. We're proud to have such dedicated trainers on our team.

Best wishes
The JD Gyms Team 💚

5つ星のうち1の評価

Rubbish and Dangerous

I've only just joined the bury one and it said nothing about refurbishment on the website. So half the gym is closed off, and everything is sqaushed together with no room to breathe. It's just waiting for an accident.
Would have been nice to get a heads up before paying the bill.
I also didn't see one staff member to ask for a quick tour.
I was walking around like a lost child trying to find a dip station, and I didn't see any dumbbells either. It looked nothing like the photos.
I don't think I'll be staying here past the month

I went for 1 day and haven't been back since so i tried to get a refund because it was within 24hrs. I've now given up on the refund they just bombard you with excuses and instructions.
Awful company

2024年12月11日
自発的なレビュー
JD Gyms - Bury ロゴ

JD Gyms - Bury からの回答

Hi there

We understand your frustration with your recent experience. We sincerely apologise that the gym's refurbishment wasn't clearly communicated to you, leading to a disappointing first visit.

We strive to provide accurate and up-to-date information, and we'll review this to ensure this doesn't happen again. We regret the inconvenience caused by the limited space and lack of equipment during this period. Your feedback regarding safety concerns is important to us and will be addressed immediately.

Best wishes
The JD Gyms Team

5つ星のうち5の評価

A fantastic gym

A fantastic gym. Really great venue and good atmosphere to train. The customer service is also great i would fully recommend this gym to others.

2024年10月21日
自発的なレビュー
JD Gyms - Bury ロゴ

JD Gyms - Bury からの回答

Hi Simon-Paul. Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team in Bury strive to make your experience with us the best it can be, so we are really pleased you're enjoying your JD Gyms experience.

Don't forget that you get entered into a monthly draw to win a free year if you refer a friend to join! Just ask a member of the team for your referral code next time you are in the gym for them to use when they join 🤞

💪 The JD Gyms Team 💚

5つ星のうち5の評価

Best gym classes!

Back after a couple of months with same review. Still feeling the same and I love it!

Have a very busy work and child care programme as a single mom, that I only attend gym about three times a week but I still feel my money's worth everytime I attend the body attack, combat and especially PUMP classes with Jayne. My goodness, love her energy and drive. My fitness levels have increased amazingly, kudos to Jayne Deakin 😊. I wish she had more body pump classes 😩
To be fair, generally love JD gyms, clean with warm atmosphere. And yes, my other fav is the sauna, always super hot to get my muscles treated!

2024年11月4日
自発的なレビュー
JD Gyms - Bury ロゴ

JD Gyms - Bury からの回答

Hi there

We appreciate your continued support and enthusiasm for our gym! It's wonderful to hear that you're still enjoying your workouts and seeing positive results, especially with Jayne's classes.

We understand your desire for more Body Pump classes, and we'll certainly pass your feedback along to our programming team. We're thrilled you find our facilities clean and welcoming, and we're glad the sauna is a favorite for your muscle recovery. Thank you for your kind words about Jayne, her energy is truly inspiring!

Best wishes
The JD Gyms Team

5つ星のうち4の評価

Helpful

Friendly helpful staff on enrollement

2024年10月25日
JD Gyms - Bury ロゴ

JD Gyms - Bury からの回答

😊 Hi there Aria. Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be, so we are really pleased you're enjoying your JD Gyms experience in Bury 💪 The JD Gyms Team 💚

5つ星のうち5の評価

JD Classes

I attend the attack and pump classes 3 times per week, they are brilliant and the instructors Jayne and Craig really do push you get get the best out of your workout, early evening classes are perfect 😁

2024年10月21日
自発的なレビュー
JD Gyms - Bury ロゴ

JD Gyms - Bury からの回答

Hi Vicki, thanks for the 5star review! It's great to hear your enjoying the Pump and Attack classes at our Bury gym with Jayne and Craig!
We are sure they enjoy giving you a great session as much as you enjoy going! Keep up the great work!👍 The JD Gyms Team 💚

5つ星のうち5の評価

5 star Body Attack

Les Mills body attack is a must. I’ve been a member since opening and Jayne is hands down the best PT I’ve been around for over 20 years. Bags of experience. Enthusiasm and drive that’s off the scale and a great mix of sessions to keep you engaged. Craig’s sessions are also brilliant. No matter the level of fitness there’s options so you shouldn’t be put off thinking it’s too tough!

2024年10月20日
自発的なレビュー
JD Gyms - Bury ロゴ

JD Gyms - Bury からの回答

Hi Stephen, thanks for the 5star review! It's great to hear your enjoying the Body Attack classes at our Bury gym.
It sounds like Jayne and Craig are doing an awesome job for our members there.

Keep up the great work👍 The JD Gyms Team 💚

5つ星のうち4の評価

Overall good, but not perfect.

Great gym with lots of equipment.

It's a shame the studio is completely closed when classes are on, it's such a great space to warm up and stretch out.

My only real complaint is the handles for the cable machines. A lot of them are completely ruined, specifically the pulldown bars. The plastic parts of the handles are broken to the point where they're uncomfortable to use. A little more variety would be nice, like EZ bars.

One suggestion that would really elevate the gym for me would be a bodytrax or other body composition machine. A lot of gyms have them, it's a shame that JD doesn't.

Overall good, but not perfect.

2024年9月20日
自発的なレビュー
JD Gyms - Bury ロゴ

JD Gyms - Bury からの回答

Hi there Daimen. Thank you for taking the time to leave us a review. Although we are very sorry to not make to the 5 stars. , We are still pleased that you told us. All feedback is important as it helps us to keep improving!
In terms of the equipment/attachments for the cable machines, please do not hesitate to let our management team at Bury know on: bury@jdgyms.co.uk as we are always looking at how we can improve the member experience.

Best wishes The JD Gyms Team

5つ星のうち2の評価

Rules need to be in place for members!

So, I've just cancelled my membership, after much contemplation.
I'll start with the positives.....Jayne Deakin is an absolute asset to the gym. She is the most motivational and inspiring trainer I have ever had. I also used to enjoy JDBurn, however, I have turned up to classes and there has been no instructor on several occasions. For the last two to three months, the gym floor has been hugely overcrowded, with several young lads congregating around pieces of equipment. You cannot get on any machines. It's not a social gathering lads! I'm also sick and tired of girls filming themselves on cameras resting on Tripods, how on earth is this allowed?!!! Where is the privacy and space for other gymgoers? It's not a fashion shoot girls, it's a gym for a proper workout, not for uploading content onto social media. I refused to move out of someone's shot and told her not to film near me! Inconsiderate lazy people not putting equipment back. People also hogging machines by sitting on machines on their phones! Where on earth are all the staff to maintain rules? I'm absolutely gutted to have left because I loved Jayne's classes but I cannot cope with the mass congregation on the gym floor.

2024年8月26日
自発的なレビュー
JD Gyms - Bury ロゴ

JD Gyms - Bury からの回答

Hi Melanie, Thank you for taking the time to leave us a review. To start with, thank you for the kind words about Jayne, I am sure she will really appreciate it! In terms of the class cancellations if there have been some last-minute cancellations, we're really sorry for any inconvenience caused.

We r sorry to hear the additional reasons that influenced your decision to process your cancellation, when it comes to other members sitting on equipment. Our team will strive to ensure this isn't a regular occurrance, which I am sure will agree at peak times in our popular gyms is a difficult feat whilst ensuring all other operational standards are maintained. This is the same for the tri-pods as they bring safety and privacy concerns.
Again we are sorry to see you go but wish you all the very best in your fitness journey & we hope to see you again soon.
The JD Gyms Team 💚

5つ星のうち5の評価

Great Gym

Been accessing JD gym for the past 12 months staff are always on hand to help. The new manager in post is very enthusiastic and motivated me to try new classes.
I love that you can just turn up to classes no booking required which fits in with my busy lifestyle

2024年8月23日
自発的なレビュー
JD Gyms - Bury ロゴ

JD Gyms - Bury からの回答

Hi there Michelle. Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be, so we are really pleased you're enjoying your JD Gyms experience. The team at Bury will be loving your kind words!
We also think life can be hectic enough so why complicate it any more with a class booking system! 💪 The JD Gyms Team 💚

5つ星のうち5の評価

Best gym ive veen to

Firstly the staff are very helpful. There are unlimited opportunities to take part in various exercises. I always enjoy my training here. Every time i have needed help Ryan has always been on hand to help me. Angie joined me up, never looked back and today i met Kate the new manager who was very helpful.

2024年8月23日
自発的なレビュー
JD Gyms - Bury ロゴ

JD Gyms - Bury からの回答

Hi there Peter, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this.
The team at Bury will be loving your kind words! Take care
Thanks, The JD Gyms Team 💚,

5つ星のうち4の評価

Body Attack & Body Combat classes

Don't really use the weight machines much as usually stick to the classes, but highly recommend Body Combat (with Jayne) and Body Attack (with Craig) ...... very enjoyable workouts!

2024年7月23日
自発的なレビュー
JD Gyms - Bury ロゴ

JD Gyms - Bury からの回答

Hi there

Thank you for taking the time to leave us a review.

We aim to deliver a fantastic experience, at competitive prices so that everyone can find their fit. We are thrilled to hear you are enjoying the classes!

Best wishes
The JD Gyms Team

5つ星のうち4の評価

Good gym, terrible air con

Good gym, very very bad air con systems. Tired of feeling like I’m going to pass out everytime I walk in cause it’s so hot and constantly feels like the air con is broke.

2024年7月20日
自発的なレビュー
JD Gyms - Bury ロゴ

JD Gyms - Bury からの回答

Hi there

Thank you for taking the time to leave us a review.

We aim to deliver a fantastic experience, at competitive prices so that everyone can find their fit.

Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get 👍💚

Best wishes The JD Gyms Team

5つ星のうち1の評価

A massive issue with the sauna

A massive issue with the sauna. JD claim the sauna should be on and ready to use between 6am -10pm, in reality the staff switch the sauna on around 6am, which means it's not up to temperature until at least 6:30am-7:00am, way too late for most people that arrive at the gym early in the morning. After speaking to a very unhelpful member of staff about why the sauna is never ready at 6am, the only response I got was that 'it's company policy to have the sauna ready for 6am', after several attempts at trying to explain to her that the sauna is never ready at 6am, I simply gave up. The resolution for me is very simple, have the sauna switched on at 5am, the same time the changing room doors are unlocked, by 6am the sauna will have reached the optimum temperature of 70-80 degrees Celsius.

2024年7月3日
自発的なレビュー
JD Gyms - Bury ロゴ

JD Gyms - Bury からの回答

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

5つ星のうち4の評価

Decent gym and equipment the over night…

Decent gym and equipment the over night staff member on Mondays is always helpful and take time out of his cleaning when I couldn't find my car keys, however I disagree with jd gyms new policy of staff not being able to let you back in afther 10pm, I've also noticed that on Mondays the staff that go home at around 10 don't leave the gym in the same standard as it is on other nights which I assume makes it harder on your overnight staff to do there job properly.

2024年6月24日
自発的なレビュー
JD Gyms - Bury ロゴ

JD Gyms - Bury からの回答

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

5つ星のうち1の評価

Delaying cancellation

I would like to formally lodge a complaint regarding the unacceptable delay and subsequent charges related to my membership cancellation.

On the 17th of April, I filled out and submitted the membership cancellation form as required. A couple of weeks later, I received an email requesting further details, which I had already provided on the initial cancellation form. Unfortunately, due to limited storage on my device, I did not receive this follow-up email promptly. Nevertheless, this request for additional information seemed unnecessary, as all pertinent details were already submitted with my initial form.

It is my belief that these actions are deliberate tactics employed to prolong the cancellation process, thereby unjustly extracting additional membership fees. As a result of this delay, I have now been charged for an extra two months of membership fees, despite not having used the gym during this period.

This situation is unacceptable and has caused me undue frustration and financial inconvenience. I insist on the following actions being taken immediately:

• A full refund for the additional two months of membership fees charged after my initial cancellation request on April 17th.

• Confirmation of the immediate termination of my membership, with no further charges applied.

If these issues are not resolved promptly, I will have no choice but to escalate this matter further, including but not limited to seeking advice from consumer rights organizations and sharing my experience on public platforms.

I look forward to your prompt and satisfactory resolution of this matter.

2024年4月17日
自発的なレビュー
JD Gyms - Bury ロゴ

JD Gyms - Bury からの回答

Hi there

Thank you for taking the time to leave your review.

We are sorry to hear you have had a less than positive experience.

Please be advised that to officially make a complaint, we would require you to go through the website and log a ticket. We have included the link to do this below:

https://www.jdgyms.co.uk/contact-form/

We have also reached out to you for further information. When we hear back from you we will be able to pass your feedback onto the correct department to enable them to assist.

Best wishes
The JD Gyms Team

5つ星のうち5の評価

I joined and had a bit of a stressful…

I joined and had a bit of a stressful moment but JD were brilliant they sorted it so I didn't lose out and were very helpful both in the gym and on customer services. Looking forward to attending more classes!

2024年4月21日
JD Gyms - Bury ロゴ

JD Gyms - Bury からの回答

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,
The JD Gyms Team 💚

5つ星のうち3の評価

No air con again

No air con again. Impossible to push self fully with no air con. Please sort it out. Had to leave after combat. Usually do double class. Mirrors all steamed up in studio. Unhealthily hot. No
good for women of a certain age 😕 spoke to Rob who was lovely and helpful as usual. Air con appears to be
managed by an outside contractor. Please escalate this to them as its really not acceptable. 2 stars for them. 5 for Rob 👍

2024年2月26日
自発的なレビュー
JD Gyms - Bury ロゴ

JD Gyms - Bury からの回答

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

We will check on the timelines for the aircon being fixed. Please accept our apologies for the inconvenience caused.

Best wishes
The JD Gyms Team

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