JD Gyms - Coventry レビュー 

66
TrustScore 5段階評価の2.5

2.7

Belgrade Plaza, CV1 4AJ Coventry, West Midlands, GB


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5つ星のうち5の評価

Excellent staff , equipment and atmosphere. After having a terrible experience at The Wave , Coventry i feel JD , Coventry has not only boosted my physical health but also my state of mind. Absolutely... もっと見る

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5つ星のうち1の評価

Even in this intense heatwave the gym staff decide to turn off the AC before they leave. Very selfish as now that the gym is 24 hours they think as long as theyre not present AC does not need to be on... もっと見る

企業が回答しました

5つ星のうち5の評価

I've just renewed my membership and it was one of my best decision recently! To be honest, I was in shock at first time seeing the brand new equipments which are so efficient - at least for me - and... もっと見る

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5つ星のうち5の評価

Steve Dee the gym manager is the most dedicated and passionate gym manager I’ve ever seen in 42 years of training.. Steve keeps the gym spotless , he is always friendly & shows a genuine interest for... もっと見る

企業が回答しました


企業情報

  1. 体育館

JD Gyms - Coventry について

当該企業による記述

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

連絡先

  • Belgrade Plaza, CV1 4AJ, Coventry, West Midlands, 英国

  • 2477719820

2.7

期待以下

TrustScore 5段階評価の2.5

66件のレビュー

5つ星
4つ星
3つ星
2つ星
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2.7

すべてのレビュー

(66)

過去12か月のレビュー数: 4,604

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5つ星のうち2の評価

Worst JD Gym I’ve been to

Worst JD Gym I’ve been to. Everything is misplaced, there is no staff to help you when you have questions and the smell in the gym is horrendous. I gave 2 stars for the sauna.

2024年8月2日
自発的なレビュー
JD Gyms - Coventry ロゴ

JD Gyms - Coventry からの回答

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

5つ星のうち5の評価

Staff are really friendly at the…

Staff are really friendly at the coventey branch very welcoming and always there when you need to ask a question.

2024年6月29日
自発的なレビュー
JD Gyms - Coventry ロゴ

JD Gyms - Coventry からの回答

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

5つ星のうち1の評価

Staff are incredibly rude

Staff are incredibly rude and they got rid of the cleaning sprays and blue roll/roll. When I asked Kamil for an induction, he fobbed me off, and when I asked Egle for a clean, cleaning rag, she told I can wipe the things "with my bare hands." Even when I asked for blue roll. People sweat on the machines and come in with illnesses, yet the gym refuses to keep things clean. I left, because I felt discouraged and put off by the rudeness and attitude. I think I will go back to my old gym, much more expensive, but at least they're helpful and polite.

2024年6月30日
自発的なレビュー
JD Gyms - Coventry ロゴ

JD Gyms - Coventry からの回答

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

5つ星のうち5の評価

Steve Dee and his team : the Best in the business

Steve Dee the gym manager is the most dedicated and passionate gym manager I’ve ever seen in 42 years of training.. Steve keeps the gym spotless , he is always friendly & shows a genuine interest for the members and is always on hand to give help and advice .. the gym is a dynamic and inspiring venue with him in charge .. the other members of of the team , Jess and Joe all contribute to making JD a welcoming and motivational place to workout 💪🏻💪🏻⭐️⭐️⭐️⭐️⭐️

2024年6月29日
自発的なレビュー
JD Gyms - Coventry ロゴ

JD Gyms - Coventry からの回答

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

5つ星のうち5の評価

The best...

I use JD once a year when I return to the UK for Christmas. Standards are still high, they never lower. Changing rooms and the gym are so clean. Shout out to Kinga because the women's changing rooms are always spotless. Well done to the male cleaner too as the gym is also very clean.
Steve the manager is really friendly and helpful, especially with all the new systems like parking and entering the gym..
New equipment and more squat racks are great too.

2023年12月15日
自発的なレビュー
JD Gyms - Coventry ロゴ

JD Gyms - Coventry からの回答

Hi there

Thanks for the 5star review! Glad to hear that you are enjoying the gym, keep up the great work 👍   

Best wishes
The JD Gyms Team 💚  

5つ星のうち1の評価

I’ve been a member since it opened and…

I’ve been a member since it opened and the last few weeks have been the worst I’ve known it and will be cancelling my membership. Issues with no hot water for showers and for the last week and a half there’s been no pins to use any weight machines. I drove 15 minutes both days over the weekend and couldn’t have a workout. Sad as used to love it here

2022年10月16日
自発的なレビュー
JD Gyms - Coventry ロゴ

JD Gyms - Coventry からの回答

Hello, thank you for leaving a review.

There are some issues with supply of certain parts at the moment and it's out of our hands, but we're working very hard behind the scenes to get back to our exceptional turnaround times and we will be sure to pass this onto the relevant department.

We're very sorry for any inconvenience caused, but please rest assured, a new batch of pins were delivered to the Coventry gym yesterday!

The JD Gyms Team 💚

5つ星のうち1の評価

Something is going wrong with this gym

Something is going wrong with this gym. How do pins go missing? Over 50%, so most people move to freeweights as an alternative to machines. I dont want to move gym, I like training amongst familiar faces. Even the staff look demotivated because everyone is complaining. Start with little changes and fix what is in your control. Labels, pins, clips, stricter control over reracking weights, fixing broken equiptment.. I am considering suspending membership till I get an email confirming improvement..

2022年10月13日
自発的なレビュー
JD Gyms - Coventry ロゴ

JD Gyms - Coventry からの回答

Hello, thank you for leaving a review.

There are some issues with supply of certain parts at the moment and it's out of our hands, but we're working very hard behind the scenes to get back to our exceptional turnaround times and we will be sure to pass this onto the relevant department.

We're very sorry for any inconvenience caused, but please rest assured, a new batch of pins were delivered to the Coventry gym yesterday!

The JD Gyms Team 💚

5つ星のうち1の評価

Very disappointing, lack of maintenance, overcrowded

Very disappointing to see that this gym has gone down the hill when it comes to its maintenance and hygiene. The gym equipment is shattered, pins are missing, seats are broken or shut. Some of the machines have not been serviced and attended to for more than 3 months! The chest press machine still has its seat stuck for last 2 months or more.

Second, the gym is overcrowded and there is no decency among gym users who use it. Weights are not re-racked, people throw their jackets and big bags next to where they workout. This seems to be a result of lack of proper oversight on how to manage monthly demand and how to keep regular guests also interested in the gym.

I don't know what role does the trainers have in the overall maintenance and management of the atmosphere in the gym, but I feel sorry for them.

2022年10月13日
自発的なレビュー
JD Gyms - Coventry ロゴ

JD Gyms - Coventry からの回答

Hello, thank you for leaving a review.

There are some issues with supply of certain parts at the moment and it's out of our hands, but we're working very hard behind the scenes to get back to our exceptional turnaround times and we will be sure to pass this onto the relevant department.

We're very sorry for any inconvenience caused, but please rest assured, a new batch of pins were delivered to the Coventry gym yesterday!

The JD Gyms Team 💚

5つ星のうち1の評価

Sick of not being able to do what I…

Sick of not being able to do what I need due to lack of pins, and multiple machines being broken all the time. It should not take so long to fix them, nor should they lacking pins 24/7. For a big company, you’d think they took a bit of pride in their gym, but they don’t care about it, clearly. Someone needs to start cleaning, putting orders in for new pins, start fixing machines asap, and keeping the place tidy in general as people shouldn’t have to step over objects. Or at least enforce putting weights back after use. Very close to looking for another gym along with my partner and 3 friends as we are all sick of this.

2022年10月3日
自発的なレビュー
JD Gyms - Coventry ロゴ

JD Gyms - Coventry からの回答

Hello, thank you for leaving a review.

There are some issues with supply of certain parts at the moment and it's out of our hands, but we're working very hard behind the scenes to get back to our exceptional turnaround times.

We're very sorry for any inconvenience caused, but please rest assured, a new batch of pins were delivered to the Coventry gym yesterday!

The JD Gyms Team 💚

5つ星のうち3の評価

No labels on weights

Unfortunately, this gym does not have weight labels on the cable stacks and other gym equipment which makes it really hard to log numbers and improve each time. This is an easy fix, so I’m unsure why this hasn’t been addressed.

Also, some gym equipment is broken where you can not move the seat to adjust the seat, leaving others to miss out.

Apart from this, it is a good gym. It just needs the quick fixes addressing.

2022年9月19日
自発的なレビュー
JD Gyms - Coventry ロゴ

JD Gyms - Coventry からの回答

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on coventry@jdgyms.co.uk

The JD Gyms Team 💚

5つ星のうち1の評価

Asked for one of the Personal trainers…

Asked for one of the Personal trainers to spot me on 100kg and he refused. I accept that he was with a client however they were just talking and not doing anything. Bit of poor service is you ask me baring in mind a 20yr old is trying to hit his pb and asking a professional PT to spot some and refused.
Seems like they only care about their clients since that’s how they make there money rather than the people who pay to use the gym

2022年6月10日
自発的なレビュー
JD Gyms - Coventry ロゴ

JD Gyms - Coventry からの回答

Hello, thank you for your review.

Our personal trainers are committed to their roles and with this they give 100% attention to their clients therefore aren't available to assist other members of the gym during that time however, our JD staff are always on hand should you need any assistance.

The JD Gyms Team 💚

5つ星のうち5の評価

JD Gym Thornton Cleveleys Lancashire

I have re joined, now it's safe due to covid. All managers, new staff very friendly and it was nice to have a wonderful welcome from them specially Anita and sad to see Luke has left. I'm very impressed how m members sanitises the equipment before and after used. Spotless clean , the changing rooms, showers and toilets. Highly recommended

2022年3月27日
JD Gyms - Coventry ロゴ

JD Gyms - Coventry からの回答

Hi Jacqui, thank you for leaving a 5 star review! It's great to hear your enjoying using the facilities at our Coventry gym and re-joined the JD Gyms Family. We look forward to you continuing your fitness journey with us.

The JD Gyms Team 💚

5つ星のうち1の評価

The men’s sauna is not always on which…

The men’s sauna is not always on which is a shame, I have anxiety and not fan of having to find people put on sauna and do their job. It has cold shower which is nice but latch is broken and stay broken.

Jd reply is telling me they have green buzzer at the front - this has nothing to do with what I said. You are letting me know where the buzzer is, why not fix staff not putting sauna on and broken latch, I think this reply tells you everything you need to know about Jd.

2022年2月7日
自発的なレビュー
JD Gyms - Coventry ロゴ

JD Gyms - Coventry からの回答

Hello, thank you for taking some time to leave us a review! 

We do have green buzzers near the entrance if you ever need assistance from a staff member. If you press that, it alerts a member of staff to your presence and someone will come over to help. 

Take care, The JD Gym Team 💚

5つ星のうち5の評価

The Coventry JD Gym is magnificent

The Coventry JD Gym is magnificent. Lawrence is a brilliant member of staff, his smile always greets you on the way in and he is always very friendly. He is a wonderful man and a gift of pleasure to the gym. Such a lovely and friendly man. The gym is a definite 5 stars out of 5 but Lawrence gets 7 out of 5 stars because of how brilliant he is. Good gym, great staff, specifically Lawrence!

2022年1月14日
自発的なレビュー
JD Gyms - Coventry ロゴ

JD Gyms - Coventry からの回答

Hi James. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars. Fantastic to hear Lawrence has made such a positive impact on your experience 💚

5つ星のうち5の評価

Finally cold shower

I am very happy that finally after all these years and suggestions they built one separate shower with cold water, so after a sauna you don't have to go into the hot shower. Well done.

2021年12月20日
自発的なレビュー
JD Gyms - Coventry ロゴ

JD Gyms - Coventry からの回答

Hi Viktors, thanks for leaving us a 5 star review!⭐

It's great to hear your happy with the facilities at the Coventry gym.

The JD Gyms Team💚

5つ星のうち5の評価

Clean place I love it.

2021年12月9日
JD Gyms - Coventry ロゴ

JD Gyms - Coventry からの回答

Thanks for taking the time to leave this review! We are delighted to see this is 5 stars. 💚

5つ星のうち3の評価

Machine Disrepair

Have been a member of the Coventry gym since it opened, and rarely had reason to complain, as has always been clean tidy and well run, even if the the changing rooms are a bit cramped. and the men's showers have had some issues. However recently a large proportion of the machines have fallen into disrepair normally they're pretty swift with the repairs, unfortunately over the last few months non have been repaired, this has now left a 1/4 of the machines out of action, luckily i attend at 6am so has minimal impact and has just become a bit annoying, however i can imagine this would have a very detrimental effect at busier times, When will this issue be addressed.

2021年12月6日
自発的なレビュー
JD Gyms - Coventry ロゴ

JD Gyms - Coventry からの回答

Hello Daniel, thank you for taking the time to write a review regarding JD Gyms Coventry. Some repairs have started this week and our engineers have explained more parts are arriving soon for further repairs. As soon as it is possible, we will have all the equipment repaired.

5つ星のうち1の評価

Absolutely TERRIBLE gym (SCAMMERS)

Absolutely TERRIBLE gym. I froze my membership last year from sep - nov, they say there’s nothing on their system so they can not refund me even though I didn’t even visit the gym ONCE during that time. I DID submit a request and it’s their own fault they ‘can not find’ my freeze request. Are they lying like the scummy scammers they are? I think so.

Furthermore, these scammers took a payment from the 2020 november lockdown which came out in Jan 2021. They said the payment was requested before lockdown and they would refund it when reopened. Guess what? Reopened a long time ago and here I still am, a year later, asking for my money back for not only sep - nov months, but also a month they took during a LITERAL lockdown. They are pure scammers and I will make sure everybody knows.

2021年11月30日
自発的なレビュー
JD Gyms - Coventry ロゴ

JD Gyms - Coventry からの回答

Thank you for your review.
Would you be kind enough to email us on reviews@jdgyms.co.uk so that we can discuss this with you further and try and resolve the issues you are experiencing!

5つ星のうち3の評価

Out of order

This gym used to be pretty good, free parking, in town centre, plenty of equipment, but recently it feels as though it has fallen into disrepair. There are several machines that have been broken for over two months, they often forget to turn on the escalator machines on the mornings. There’s no apparent order in the weighted barbells And we often have to walk half the way across the gym to find the right weight. Whilst I’m on subject of weight several machines’ weights are Illegible.
Don’t get me wrong it is a good gym but I’m serious need of care

2021年11月23日
自発的なレビュー
JD Gyms - Coventry ロゴ

JD Gyms - Coventry からの回答

Thank you for your review.
Would you be kind enough to email us on reviews@jdgyms.co.uk so that we can discuss this with you further and try and resolve the issues you are experiencing!

5つ星のうち2の評価

It would be nice if they fix their…

It would be nice if they fix their equipment in a timely manner. Some equipment has been out of order for over 5 weeks and neither is there a substitute. Not very helpful, memberships are payed in full so it would be nice to be able to make use of all the equipment.

2021年11月8日
自発的なレビュー
JD Gyms - Coventry ロゴ

JD Gyms - Coventry からの回答

Hello, we're very sorry to hear that you only had a 2 star experience training with us. We want to support you in your fitness journey and make sure you have all the tools you need. Please spare a moment of your time to let us know what equipment at Coventry needs repairing and contact us through our social media channels if there is anything we can do to turn your experience around - or offer you additional support. Thanks.

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