I’ve had a fantastic experience at JD Gyms. The facilities are always clean, modern, and well-maintained, with a great range of equipment to suit all fitness levels. The gym has a welcoming atmosp... もっと見る
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Very well maintained, inviting atmosphere, clean. Excellent for a first timer or fitness fanatic. Lots of PT’s suitable for every need and excellent range of complimentary classes at accessible t... もっと見る
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Not great 1st impression, joined on 1st Sept & over a wk later no drinking water available, been told by other members been at least 2wks since water was available. Plenty equipment to train, which is... もっと見る
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Equipment seems clean, well maintained and a good selection, a little bit short on smaller weights like 2.5kg, 5kg, and 10kg disks, but if you search about you'll find them. I'm not keen on matrix bik... もっと見る
企業が回答しました
企業情報
JD Gyms - Dundee について
当該企業による記述
連絡先
Wellgate Shopping Centre, Victoria Road, DD1 2DB, Dundee, Scotland, 英国
- 01382721464
4.3
優良
231件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Five stars
I’ve had a fantastic experience at JD Gyms. The facilities are always clean, modern, and well-maintained, with a great range of equipment to suit all fitness levels. The gym has a welcoming atmosphere and never feels intimidating.
The staff are outstanding—friendly, professional, and always happy to help with any questions or advice. They work hard to keep the gym running smoothly and make members feel valued. Their positive attitude and excellent customer service really make a difference.
I would highly recommend JD Gyms to anyone looking for a high-quality gym with excellent facilities and a great team.
2026年4月19日
JD Gyms - Dundee からの回答
Hi - Thanks for taking the time to leave this review, we’re delighted to see your positive feedback!
It’s great to hear you’ve had such a fantastic experience and that you’re enjoying the clean, modern facilities and wide range of equipment. We’re especially pleased to hear your comments about the team – we’ll be sure to pass your kind words on, as their friendly and professional approach really does make a difference 🙌
Thanks again for your recommendation and kind words, and keep up the great work 💪
The JD Gyms Team 💚
JD Gyms - Dundee からの回答
Hello – Thanks for the great review!
We’re really pleased to hear you’re loving the gym and that it’s been a positive change for you.
The JD Gyms Team 💚
Best place to train
Best place to train a lot better than I expected. Great helpful staff and clean well equipped gym
2026年5月28日
JD Gyms - Dundee からの回答
Hello – Thanks for taking the time to leave such a great review! We’re really pleased to hear the gym exceeded your expectations and that you’ve had such a positive experience. It’s great to know you’re enjoying the clean, well‑equipped facilities and that the team have been helpful too. Thanks again for sharing your feedback!
The JD Gyms Team 💚
JD Gyms - Dundee からの回答
Hi - Thanks for taking the time to leave this review, we’re delighted to see your positive feedback!
It’s great to hear you’re enjoying the PTs and the classes – that’s exactly what we aim to provide to keep our members motivated and getting the most out of their workouts 🙌
Thanks again for your kind words, and keep up the great work 💪
The JD Gyms Team 💚
Classes are great but equipment hygiene…
Classes are great but equipment hygiene could be better.
2026年5月5日
JD Gyms - Dundee からの回答
Thank you for taking the time to leave this review. We’re really pleased to hear you’re enjoying the classes. We’re sorry to hear that the hygiene of the equipment hasn’t met expectations, as we understand how important this is when working out. If you notice anything that needs attention while you’re in the gym, please let a member of the team know so it can be addressed. We appreciate you sharing your feedback.
The JD Gyms Team 💚
Goodish
Firstly staff are unbelievable, super kind and respectful with very friendly service as they give to all.
Negative side: the toilets are mostly dirty and stinks and shower room.
And then all the lockers are brocken, looks like some thief are around and not feeling safe to leave personal items in to the lookers!!
Brocken promises they been said foe over year as the Dundee JD gonna be active and open 24hrs/7.
But this is just a marketing tricks to get people in to the gym. Then they nothing can do and people leaving !
Its because, most people are working in hospital. Or other evening shift and they wanna go to gym after work or before work!
That is why people then leaving and start join Prue gym or The Group gym!!
This is nit just thought even all my friends and others who is with me at the gym !!
Missing training iteams: most of workout machine have missing a part and not been fix or replaced even ..
2026年4月23日
JD Gyms - Dundee からの回答
Hi – Thank you for taking the time to leave such detailed feedback, we really appreciate you sharing your experience.
We’re really pleased to hear your positive comments about the team – it’s great to know they’ve made you feel welcome and supported 🙌
That said, we’re sorry to hear about the issues you’ve raised. Cleanliness in the toilets and changing areas is something we take very seriously, so it’s disappointing to hear this hasn’t met expectations. We’ll ensure this feedback is passed on to the gym team so it can be addressed.
We also understand your concerns around lockers and feeling safe leaving belongings. Our teams do carry out checks, but if you ever notice any damaged lockers, please do let a member of staff know so they can take action as quickly as possible.
In terms of opening hours, we’re sorry for any confusion or frustration caused. We appreciate how important access is, especially for those working different shifts, and we’ll pass your feedback on to the relevant team.
Regarding equipment, we’re equally disappointed to hear some items are not in full working order. Our teams do carry out regular maintenance and work with engineers, but we’ll ensure your comments are highlighted so this can be reviewed.
Thanks again for your honest feedback – it really helps us improve the experience for all of our members.
The JD Gyms Team 💚
Good equipment and nice space
Good equipment and nice space, but not enough quantity of certain machines so they are often hogged by other people otherwise good:)
2026年4月21日
JD Gyms - Dundee からの回答
Hi there – Thanks for taking the time to leave this review, we really appreciate your feedback!
It’s great to hear you’re enjoying the equipment and the space in the gym 👍 We understand how frustrating it can be when certain machines are in high demand, especially at peak times. If you ever notice this during your workouts, feel free to speak to a member of the team on the gym floor who will be happy to help.
Thanks again for your comments – we’re really pleased you’re having a good experience overall!
The JD Gyms Team 💚
A really good gym
2026年4月19日
JD Gyms - Dundee からの回答
Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚
JD Gyms - Dundee からの回答
Hello - We're happy you enjoyed the peaceful atmosphere and appreciate your positive feedback. Thank you for sharing your experience with us!
The JD Gyms Team 💚
Gym is great but there is an issue with…
Gym is great but there is an issue with accessing the gym, no access to the app so no QR code. Spoke to an employee who unfortunately couldn’t help.
2026年3月24日
JD Gyms - Dundee からの回答
Hello – Thanks for the review. We’re really sorry that you were unable to gain access to the gym. In order for us to investigate this further for you, please raise a query via the contact form on our website.
Thanks, The JD Gyms Team 💚
It's like a crap game show trying to…
It's like a crap game show trying to find a locker that isn't broken. One heavy bag is always broken so there's always a queue for the one that remains. Bit filthy too.
2026年3月20日
JD Gyms - Dundee からの回答
Hello – Thanks for taking the time to leave this review. We’re sorry to hear about the issues you’ve experienced with lockers, and cleanliness around the gym. We understand how frustrating this can be when it impacts your workout. If you notice anything that needs attention while you’re in the gym, please let a member of the team know so they can take a look. Thank you for sharing your feedback.
The JD Gyms Team 💚
Quite a few machines but evening its…
Quite a few machines but evening its absolutely packed with young people blocking the devices with long brakes while they scroll on their phones,no staff in sight either.a glorified youth club if you asl me
2026年2月6日
JD Gyms - Dundee からの回答
Hello - Thanks for taking the time to leave this review. We understand how frustrating it can be and would advise speaking to a member of staff via dundee@jdgyms.co.uk or 01382 237775 who will be able to help further.
Thanks, The JD Gyms Team 💚
JD Gyms - Dundee からの回答
Hello - We are so happy that you're enjoying our gym's atmosphere! Thanks for the great review.
The JD Gyms Team 💚
JD Gyms - Dundee からの回答
Hello - We appreciate your positive feedback and are so glad you enjoy our great gym and equipment! Thank you for the 5 stars.
The JD Gyms Team 💚
Really enjoying my gym time here
Really enjoying my gym time here, plenty machines to keep you busy
Only downside is that quite a few people use the treadmills so not always able to use at peak times
2026年1月27日
自発的なレビュー
JD Gyms - Dundee からの回答
Hello - We're happy to hear that you're enjoying the gym and the variety of machines available. We appreciate your feedback about treadmill availability during busy times.
The JD Gyms Team 💚
Great facility
Great facility, great staff. Super simple to sign up. Does everything I need.
2026年1月11日
JD Gyms - Dundee からの回答
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Very good gym a lot of equipment…
Very good gym a lot of equipment separately woman gym area, acceptable price, absolutely engoy join there
2026年1月7日
JD Gyms - Dundee からの回答
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
JD Gyms - Dundee からの回答
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Excellent flagship location
Very well maintained, inviting atmosphere, clean. Excellent for a first timer or fitness fanatic.
Lots of PT’s suitable for every need and excellent range of complimentary classes at accessible times.
Not too busy. CrossFit & full weights exercise equipment and sled track.
2026年1月4日
JD Gyms - Dundee からの回答
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
JD Gyms - Dundee からの回答
Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚
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