I canceled my JD Gyms membership in May, but they’ve continued to take monthly payments right through to August. When I complained, they told me they’d still take one more payment before finally can... もっと見る
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所在地
所在地を変更West Side Plaza Shopping Centre, Wester Hailes Rd, EH14 2SW Edinburgh, Scotland, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Great gym, lots of good equipment, really clean changing rooms and lovely warm showers. Wifi and therefore connectivity is rubbish though :( if you have a workout program that needs connectivity it... もっと見る
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I am attending the class sessions and have been made very welcome by the members and coaches . I suffer from arthritis and know my limitations and coaches happy to help me adapt an exercise . So far... もっと見る
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Bathrooms and gym equipment are clean, really appreciate that. Good music which helps when I forget my AirPods :D. Only thing wrong would be there’s water leaking from the ceiling in all different pla... もっと見る
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企業情報
JD Gyms - Edinburgh について
当該企業による記述
連絡先
West Side Plaza Shopping Centre, Wester Hailes Rd, EH14 2SW, Edinburgh, Scotland, 英国
- 01312023806
3.7
まあまあ
154件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Decent gym
Good gym, with a good variety of equipment and space. My one issue was there wasn't enough space for core workout, I mean just like mat space.
2024年9月7日
自発的なレビュー
JD Gyms - Edinburgh からの回答
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Amazing gym
Amazing gym, very spacious, great people and equipment. Everything one needs for their training variety
2024年8月27日
JD Gyms - Edinburgh からの回答
Hi there
We're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Good amount/range of equipment.
this is for "Edinburgh West" JD Gym, where I'm a regular for almost 2 years.
Good amount/range of equipment.
Treadmills and cardio equipment barely wiped down, often have layers on semi dry up sweat on them. You tend to chose from worse to bad based on stickiness/what you are okay with your towel/phone touching.
They used to provide paper towel roll and cleaning spray, but since staff likely figured out then there is actually extra work and bins have to emptied more often (paper towels), they put the paper towels away.
Some treadmills have non adjusted belts for months now, which become noticeable due to extra noise/sudden stops once you go above walking speed. Obviously they didn't label the faulty ones...
The above point about machines/cleanliness - it used to be all fine about ~6 months ago.
One staff member (the shortest guy) stopped wearing his uniform a few months ago, whereas everyone else wears it, odd, likely because he found out this way he's not bothered by customers. Odd seeing some guy in 100% personal clothing going and ticking the "cleaning sheets"
Lockers/showers/toilets are very clean, they sort of have to be with only 2 male toilets for the gym this size (there was third one for disabled people, but they started locking that up)
2024年8月22日
自発的なレビュー
JD Gyms - Edinburgh からの回答
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
JD Gyms - Edinburgh からの回答
Hi there
Thanks for the 5 star review and comments, we really appreciate it 😀
Best Wishes,
The JD Gyms Team 💚
Gym is spacious and Washrooms are…
Gym is spacious and Washrooms are smelly need to be more hygienic
2024年8月19日
JD Gyms - Edinburgh からの回答
Thanks for leaving us some feedback. With regards to cleaning, we do have our team going around the gym and changing areas keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on Edinburgh@jdgyms.co.uk The JD Gyms Team 💚
Disrespectful staff!
I am a mature gym goer, and I have never experienced such rudeness and lack of respect before as recently from two staff members at my local JDGyms. What is worse, when I dared to complain, I was villainized by them. Sadly, JDGyms management team seem to be allowing such behaviour from their staff...
2024年7月31日
自発的なレビュー
JD Gyms - Edinburgh からの回答
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
We would encourage you to contact the manager at your club so that they can discuss further with you and look into the incident in question. You can reach them on edinburgh@jdgyms.co.uk
Best wishes
The JD Gyms Team
JD Gyms - Edinburgh からの回答
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
JD Gyms - Edinburgh からの回答
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Membership set up hasn’t worked and no…
Membership set up hasn’t worked and no one responds to emails
2024年7月25日
JD Gyms - Edinburgh からの回答
Hi there
Thank you for taking the time to leave your review.
We are very sorry to hear of your experience. Our Customer Service Team are experiencing a higher than usual number of enquiries at present, this has meant that the response time is longer than we'd like. We understand that this can be very frustrating for you and would like to assure you that we are working hard in the background to correct this.
Once again, please accept our apologies for the inconvenience this is causing you.
Best wishes
The JD Gyms Team
Saff are very welcoming and supportive…
Saff are very welcoming and supportive when required
2024年7月18日
JD Gyms - Edinburgh からの回答
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
This place reminds me of the old Virgin…
This place reminds me of the old Virgin Active….perfect
2024年7月3日
JD Gyms - Edinburgh からの回答
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Thy block my app because i cancel my…
Thy block my app because i cancel my direct depit i just go 2 days and my money is wast and jd gym customer service didn’t help me I don’t like the team and jd gym
2024年6月27日
JD Gyms - Edinburgh からの回答
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Clean Space
2024年6月5日
JD Gyms - Edinburgh からの回答
Hi there
Thank you for leaving a review! It's great to hear you’re enjoying the facilities at our gym! We hope you continue to enjoy your fitness journey with us 💪
Best wishes
The JD Gyms Team 💚
JD Gyms - Edinburgh からの回答
Hi there
Thank you for taking the time to leave us a review - we absolutely love to hear this.
We hope you continue to enjoy your fitness journey with us ⭐
Best wishes
The JD Gyms Team
I have only been going to the gym for a…
I have only been going to the gym for a few weeks. I never thought I would say I enjoy going to the gym but I do and that’s down to personal trainer Bruce who is encouraging and gives me confidence that in time I will achieve what I want.
2024年6月18日
自発的なレビュー
JD Gyms - Edinburgh からの回答
Hi there
Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be ⭐
Best wishes
The JD Gyms Team
Great gym
Great gym, but would help if you run 24 hours. Most people prefer working out during late hours.
2024年6月11日
自発的なレビュー
JD Gyms - Edinburgh からの回答
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Probably the best appointed gym in…
Probably the best appointed gym in Edinburgh and heaps of space. No hanging around for equipment and very clean.
2024年5月31日
JD Gyms - Edinburgh からの回答
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Nice facilities
Nice facilities. Only gripe is that I tried a few of the treadmills and they were slipping so just need tightening.
2024年5月13日
JD Gyms - Edinburgh からの回答
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Upgrade
Everything is good. I'm interested to use another jdgym in Scotland with my membership or to upgrade that if is possible
2024年5月10日
JD Gyms - Edinburgh からの回答
Hi there
If you'd like to upgrade, a member of our team can help you with that. Or you can visit the website and there will be a link to do so. I've included the link below for you.
https://www.jdgyms.co.uk/plus/
Best wishes
The JD Gyms Team
Great Vibe
It's clean, massive, staff are friendly, helpful, lots of equipment. Great vibe! Only down side for me personally. The timetable needs improvement...body pump or body combat classes would be great! Also more info needed on website, what things you need for specific classes for eg: Boxfit - Boxing gloves, pads for any newbies coming to a class.
2024年4月16日
JD Gyms - Edinburgh からの回答
Hi there
Thank you for leaving us a review, we love to hear that you are enjoying your gym experience with us ⭐
We appreciate your feedback and will use this to help us improve our service in the future.
Best wishes
The JD Gyms Team 💚
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