Staff are excellent. Equipment needs updating and preventative maintenance should be a priority. Stairmaster has been out of order for 3 months. Not enough attachments for machines, ropes, v bars... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
First time back to a gym in a year, instructor was lovely, personable and made me feel at ease. Spinning Class was brilliant, really enjoyed it and felt great afterwards. Main gym and facilities... もっと見る
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Great gym with plenty of classes. I do around 4/5 classes per week with Kellie & she is amazing. She pushes you to your full potential, adjusts exercises to fit your physical needs & even offers free... もっと見る
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My wife and I went to speke JD to register. Coulodn't find a door receptio but one to the swimming pool only. Had to push agreen button to draw attentio.. A youg fit genrleman took us in and allowed... もっと見る
企業が回答しました
企業情報
JD Gyms - Liverpool South について
当該企業による記述
連絡先
Triumph Way, L24 9GQ, Liverpool, England, 英国
- 1518321564
3.7
まあまあ
243件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Massive change over the last 3 months
Massive change over the last 3 months, staff are more friendly, welcoming and always happy to help. I particularly love the classes which Marks runs… he is motivating enthusiastic and supportive to everyone.
I attend every morning at 5.30am train for 2 hours shower and work. Ladies changing rooms can get busy at that time but nothing you can do about that.
Overall a brilliant gym. X
2024年11月15日
自発的なレビュー
JD Gyms - Liverpool South からの回答
😊 Hi there. Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be, so we are really pleased you're enjoying your JD Gyms experience and the dedication you show each morning.
Keep up the great work! 💪 The JD Gyms Team 💚
Marks circuit classes !
Marks circuit classes are one of the best I've ever been to, the only classes that could drag me out of bed to the gym before work 😂 The classes are instructed with high level knowledge, and what makes it better is Mark has lost weight prior to becoming a PT so has the experience of how it feels to be a larger size wanting to train and shift some lbs! The classes are so full of energy and motivation no matter what time of day it is and always have a good laugh along the way which helps 😂
2024年11月15日
自発的なレビュー
JD Gyms - Liverpool South からの回答
Hi Chloe, thanks for taking the time to leave a review for Liverpool South and the 5 star rating!
Wow, Mark's classes must be something speciaal if it gets you out of bes and training before work!
Keep up the great work!
Best wishes,
The JD Gyms Team.
💚
After having a rota cuff detachment and…
After having a rota cuff detachment and having pins put in my shoulder with a long recovery, I'd lost all hope of training again. I started marks 6:15am burn class. With lots of encouragement at the class I'm now gaining confidence in myself again and achieving more more goals each week 💪 Thanks Mark 😊
2024年11月15日
自発的なレビュー
JD Gyms - Liverpool South からの回答
Wow! Thanks for the 5star review and comments Stacey. It's really made our day to hear how our team, specifically Mark has helped with your recovery and got you back on track to achieve your goals!😀 Best Wishes, The JD Gyms Team 💚
I can't recommend this gym highly enough!
"I can't recommend this gym highly enough! The facilities are great, always clean, and equipped with everything you need for a great workout. But what really makes it stand out is the incredible staff, especially class trainer, Mark.
Mark is brilliant—his knowledge, enthusiasm, and dedication to helping me achieve my goals are unmatched. He designs personalized workouts that are both challenging and fun, always pushing me and the classes to do our best. I’ve seen amazing progress since I started training with in his classes, and I actually look forward to every session.
If you're looking for a gym with a positive vibe and expert guidance, this is the place to be. Huge shoutout to Mark for being the best trainer ever!"
2024年11月15日
自発的なレビュー
JD Gyms - Liverpool South からの回答
Hi Marc, thanks for the 5star review! It's great to hear your enjoying your experience and we hope you continue to enjoy the various classes available at our Liverpool South gym that mark runs for you and the members.
Don't forget that you get entered into a monthly draw to win a free year if you refer a friend to join! Just ask a member of the team for your referral code next time you are in the gym for them to use when they join 🤞
Keep up the great work👍 The JD Gyms Team 💚
Great Gym very friendly
Great Gym very friendly!
We have a great Pt Called Mark
His Boot camp classes are brilliant 🤩
2024年11月14日
自発的なレビュー
JD Gyms - Liverpool South からの回答
Hi Annette. thank you for leaving a review! It's great to hear you’re enjoying using the facilities and the Boot camp classes with Mark at our gym! We hope you continue to enjoy your fitness journey with us 💪 Best wishes. The JD Gyms Team 💚
Great variety of classes on throughout…
Great variety of classes on throughout the day with a good range of instructors
Mondays Jd Burn class is busy and varied each week with PT Mark who keeps the class fun with great music and challenging workouts.
My friend and l have Mark as our PT weekly . He keeps us motivated and pushes us out of our comfort zone!
2024年11月14日
自発的なレビュー
JD Gyms - Liverpool South からの回答
Hi Tracey, thanks for the 5star review! It's great to hear your enjoying your experience and we hope you continue to enjoy the various classes available at our Liverpool South gym and Keep up the great work in your PT sessions with Mark!👍 The JD Gyms Team 💚
It is good gym in the liverpool
It is good gym in the liverpool
My trainer is mark and he is the best
2024年11月14日
自発的なレビュー
JD Gyms - Liverpool South からの回答
Hi there Max. Thanks for the 5star review! Glad to hear that you are enjoying the gym and your sessions with Mark.
Keep up the great work 👍 Best wishes, The JD Gyms Team 💚
Brilliant
Super clean spacious gym, all equipment spotless and in the excellent condition, easy access and lots of parking.
2024年11月6日
JD Gyms - Liverpool South からの回答
Wow! Thanks for the 5star review and comments Lou. It's really made our day the team in Liverpool will be loving the comments as they are always striving for our expectional standards!!😀 Best Wishes, The JD Gyms Team 💚
I love the gym but unfortunately the…
I love the gym but unfortunately the changing rooms and shower area need a thorough cleaning, not a fault of the club but the members, leaving plastic water bottles and razor 🪒 blades in the shower area, could do with a door separating the changing area and toilet as the smell is coming from there.
2024年11月3日
JD Gyms - Liverpool South からの回答
Hi there
We appreciate your honest feedback and understand your concerns about the cleanliness of the changing rooms and shower area. We strive to maintain a clean and comfortable environment for all our members and will address your concerns with our cleaning team.
Best wishes
The JD Gyms Team
I created a membership 10 days ago and…
I created a membership 10 days ago and haven't yet received the information (barcode etc)
2024年10月17日
JD Gyms - Liverpool South からの回答
Hi there
Thank you for leaving us a review.
We have a member services team that are able to help you with any membership query or issue you maybe experiencing.
Please can you send an email query through our website and someone from the member service team can look into this for you. https://www.jdgyms.co.uk/general-enquiries-form/
You can also speak to a member of staff within the gym next time you are there if you prefer.
Best wishes
The JD Gym Team 💚
JD Gyms - Liverpool South からの回答
Hi there Sandy. Thanks for the 5star review! Glad to hear that you are enjoying the gym, we always strive for exceptional standards when it comes to the cleanliness at Liverpool South. Keep up the great work 👍 Best wishes, The JD Gyms Team 💚
Very good
Most gyms u go to your first day you feel like people are watching you this wasn’t the case here
2024年10月11日
JD Gyms - Liverpool South からの回答
hi Kie, thank you for leaving us a review and the 5 star rating for our Liverpool south gym, the team there will be over the moon with this but more so the comments about how comfortable you felt from the first time you entered the gym!
This is exactly the experience we want for all of our members.
Best wishes,
The JD Gyms Team.
💚
Gym is OK but...
Cleaners work really hard and have no stuff to do their jobs properly. Stop cutting corners. Equipment needs a bit of a review/renew...handles with padding missing etc....a bit tatty, pins missing. Whole place needs a bit of refresh
2024年9月30日
JD Gyms - Liverpool South からの回答
Hello Dave, thank you for taking some time to leave us a review!
We're always keen to find out what our members think for all aspects of the gym, from cleanliness to equipment/accessories required to improve the experience for everyone at Liverpool South.
So if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on liverpoolsouth@jdgyms.co.uk
The JD Gyms Team 💚
Gym Staff have excellent customer service : My son had emigrated and he had been…
My son had emigrated and he had been paying for my
Gym membership. I tried to change my bank details but didn’t have the reference number. I went in the gym and the gentleman and lady helped me and had me all set up
Within minutes. Excellent service
2024年9月23日
JD Gyms - Liverpool South からの回答
Hi Deborah, thanks for the 5star review! It's great to hear that you have had such a good experience so far at our Liverpool South gym. We like to hear that our team are doing the heavy lifting on the admin side of things so you can focus all your hard work on the gym floor 💪👍 The JD Gyms Team 💚
E mailed about an induction and got a…
E mailed about an induction and got a swift reply. But then communication stopped and had no induction.
2024年9月19日
JD Gyms - Liverpool South からの回答
hi Michael, thank you for taking the time to leave us a review.
We are sorry to hear that your fitness journey with us has got off to a slightly stuttering start. We will be sure to forward this onto the team at Liverpool South.
In the meantime, we do have our management team on hand if our PT's are in a class and unavailable at the time you are next in if you need any assistance.
If you have a specific PT in mind, it is usually best to contact them directly as they manage their own diaries. Or the management team can ensure you are booked on at a time when a Trainer is 'on-shift' and available on liverpoolsouth@jdgyms.co.uk
Best Wishes
The JD Gyms Team💚
Because My First Time Member
Because My First Time Member. I love it. You can meet new Friend and old friend too
2024年8月19日
JD Gyms - Liverpool South からの回答
Wow! Thanks for the 5star review and comments. It's really made our day 😀 Best Wishes, The JD Gyms Team 💚
JD Gyms - Liverpool South からの回答
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
JD Gyms - Liverpool South からの回答
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Good range of classes and…
Good range of classes and weights/machines available. However, no structure for keeping gym organised and today, weights all over, no staff to monitor.
2024年7月15日
JD Gyms - Liverpool South からの回答
Hi there
Thanks for the 3 star review and comments. 😀 Your feedback really helps us improve our member experience!
Best Wishes,
The JD Gyms Team 💚
JD Gyms - Liverpool South からの回答
Hi there
Thank you for taking the time to leave us a review.
We know that this is frustrating and we are equally as frustrated when this type of thing happens. However, we usually have a maintenance team on site asap to rectify the issue and to minimise disruption for our members.
we are sorry if this matter caused you inconvenience.
Best wishes
The JD Gyms Team
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