Took out a months membership on a special deal which I've used often before. No problem with setting up the membership and easy access to the facilities via their app. The changing / showering areas... もっと見る
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Good gym with modern equipment and plenty of bench space. Couple of older machines in there that take away from the aesthetic, but all functioning as well as the new stuff - so need to replace. Co... もっと見る
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Gym is really well equipment , well maintained. Never have to wait for any equipment however my times at the gym is between 9am - 11:45am as work starts at 12 ;) the only downside i would say no cold... もっと見る
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Great gym with some great classes on offer. Zumba with Marta is brilliant, her passion shines through and she always gives 100% to every session. She makes newcomers feel welcome ensuring m... もっと見る
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企業情報
JD Gyms - Washington について
当該企業による記述
連絡先
Spire Road, The Peel Centre, NE37 2PA, Washington, England, 英国
- 1915946413
4.7
優良
415件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Joey.....this bloke is like a duracell…
Joey.....this bloke is like a duracell bunny rabbit 🐇 does not stop cleaning, it's something I personally love to see , thank you joey makes me feel good , kirkstall jd could learn a lot from you on gym hygiene.
2025年2月15日
自発的なレビュー
JD Gyms - Washington からの回答
Hi there
We appreciate your kind words about our employee. It's wonderful to hear that you're happy with the cleanliness of our gym and that you've noticed the hard work our team puts in.
We'll be sure to pass your feedback along to the team.
Hi there
Thank you for your kind words! We are so happy to hear that you had a positive experience with our staff. We strive to provide excellent customer service and appreciate your feedback.
Best wishes
The JD Gyms Team 💚
Decent gym but far too busy
Decent gym but far too busy. Groups of 5-6 standing round using the same machine. Impossible to get a planned work out done at peak times, just end up doing what ever is free.......or what looks free, to find out someone is using but is over the other side of the gym using something else at the same time! Infuriating!
Full of people more bothered about checking them selves out rather than training. I train to de stress I genuinely leave the place more stressed and frustrated.
2025年2月19日
JD Gyms - Washington からの回答
Hi there
We understand your frustration with the gym's busy periods and the difficulty in completing your planned workouts. We appreciate you taking the time to share your experience.
We strive to provide a positive and productive environment for all our members and are always working to improve our facilities and services.
Best wishes
The JD Gyms Team
JD Gyms - Washington からの回答
Hi there
Thank you for taking time to leave this review.
Best wishes
The JD Gyms Team
Good gym with modern equipment and…
Good gym with modern equipment and plenty of bench space. Couple of older machines in there that take away from the aesthetic, but all functioning as well as the new stuff - so need to replace.
Could do with a better sized area for body weight work when the large rooms are being used by classes (hard to get proper stretching or core exercises done in a pre-work time slot)
2025年1月29日
JD Gyms - Washington からの回答
Hi there
Thank you for your feedback. We appreciate you taking the time to share your experience. We're glad you enjoy the modern equipment and bench space.
We understand your point about the older machines and will take your feedback into consideration as we plan for future upgrades. We also hear your suggestion about a dedicated space for bodyweight work and will explore options to improve the experience for our members.
Best wishes
The JD Gyms Team
Very easy to join with no contract
Very easy to join with no contract . Very helpful staff
2025年1月27日
JD Gyms - Washington からの回答
Hi there
Thank you for your kind review and the 5-star rating! We're thrilled to hear that you found the joining process easy and that our staff was helpful. We appreciate your feedback and will continue to strive for excellence.
Best wishes
The JD Gyms Team 💚
I have recently joined the gym and I am really enjoying the classes.
I have recently joined the gym and I am enjoying going to the classes.
I really like how there is no need to book a class and you just turn up.
The class instructors are punctual and professional.
I haven't explored the gym equipment yet but I plan on attending an induction to learn how to use the equipment.
It can be a bit difficult to find a parking space on an evening so will need to remember this when attending a class as don't I want to be late.
2025年1月26日
JD Gyms - Washington からの回答
Hi there
We're thrilled to hear you're enjoying the classes! It's fantastic that you find the drop-in format convenient and that the instructors are punctual and professional.
We understand parking can be a challenge, especially in the evenings. We appreciate your feedback and will keep this in mind as we continue to improve our facilities.
Best wishes
The JD Gyms Team 💚
Does the job.
Gym looks good, however is often VERY busy.
Machines okay, not the snazziest with proper screens or key tracking etc, but do the job. Weights pretty well catered.
Gents locker room has a smell, needs a good bleach and a dehumidifier, but showers work and you can always get a locker.
Not location specific - app is poor (see App Store reviews), would be nice if it told you when it was busy like Gym Group.
Would be happy to pay a bit more for a bit quieter gym with higher end kit of kit, but keeping the overall vibe as prefer it to Gym Group and Puregym.
Haven’t visited other local JDGyms to compare but will do.
2025年1月23日
JD Gyms - Washington からの回答
Hi there
Thank you for your feedback. We appreciate you taking the time to share your experience.
We understand your points about the gym's busy periods and the locker room's condition. We strive to provide a comfortable and enjoyable experience for all our members, and we take your feedback seriously. We are always looking for ways to improve our facilities and services.
Best wishes
The JD Gyms Team
Management are rude
Management are rude! on my last visit my phone was dead and was standing outside of barriers for 5 minutes pressing the green button. Once the young gentlemen came out the door I was not greeted but more confronted with sarcasm and acting as if I was stupid, I was reluctant to give feedback but I’m upset.
Will not be returning
2024年12月28日
自発的なレビュー
JD Gyms - Washington からの回答
We understand your frustration with the experience you had.
We value all customer feedback and will use it to improve our service. We strive to provide a positive experience for all our customers and are disappointed to hear that your recent visit did not meet your expectations.
Best wishes
The JD Gyms Team
Nice gym
Nice gym, great equipment and nice and big in a good location and plenty car parking. But this gym is just always BUSY no matter what time of day.
Also have to have a smart phone with the app to enter which shouldn’t be allowed as what happens if you don’t take your phone or don’t have a smart phone? Service is poor inside too for getting a code. Need to go back to codes that they used previously so people don’t need to have an app.
2025年1月10日
JD Gyms - Washington からの回答
Hi there
We appreciate your feedback and understand your frustration with the gym's busy periods. We strive to provide a positive experience for all members, and we're always looking for ways to improve.
We acknowledge your concern about the app requirement for entry. We're committed to ensuring accessibility for all members. We value your input and will consider your suggestions.
Best wishes
The JD Gyms Team
Just joined and absolutely love it!
Just joined and absolutely love it, gym is super clean. Friendly atmosphere and great equipment and space for free workouts!
2025年1月4日
JD Gyms - Washington からの回答
Thank you for your fantastic review! We're thrilled to hear you're enjoying your experience with us. It's wonderful to know you're finding the gym clean, the atmosphere welcoming, and the equipment and space perfect for your workouts.
We strive to provide a great experience for all our members, and your feedback is greatly appreciated.
Best wishes
The JD Gyms Team
Easy to join up
Easy to join up, went for first session and a look around last night. Lots of equipment available and several machines still available at peak times. Lovely locker and shower facilities, good class options also. Plenty of car parking available. Washington T&W gym.
2024年11月10日
JD Gyms - Washington からの回答
Hi there - Thank you for taking the time to leave us some feedback. Our aim is to offer excellent classes and facilities, first class kit and a brilliant member experience! Your feedback is so important to us as it enables us to deliver the service our members deserve in Washington! We hope you continue to enjoy your fitness journey with us 💪 Don't forget our team are always on hand to give you any assistance, should you need it💚 Best wishes The JD Gyms Team 💚
Joey is a top employee for jd gym.
Joey is a top employee for jd gym in Washington. His kind attitude to everyone is truly refreshing. Represents the gym super well. Great place to train.
2024年11月8日
自発的なレビュー
JD Gyms - Washington からの回答
Hi Fin, thank you for leaving a review! It's great to hear your enjoying using the facilities at our Washington gym, however it is even better to know what a brilliant job Joey is doing there. We will be sure to pass this onto the team! The JD Gyms Team 💚
First time member of JD….Lots of…
First time member of JD….Lots of equipment and machines and car parking…. Gym areas shower rooms are immaculate … first impressions are very good … Beverley Sunderland
2024年10月1日
JD Gyms - Washington からの回答
Hi Beverley, thanks for the 5star review! It's great to hear your enjoying your experience so far at our Sunderland gym.
the team there will be over the moon that their gym has had such a great 1st impression with you! Keep up the great work👍 The JD Gyms Team 💚
Great gym with excellent
Great gym with excellent, accommodating staff- especially Kyle and Joey!
2024年10月3日
自発的なレビュー
JD Gyms - Washington からの回答
😊 Hi there Jacob. Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team in Washington strive to make your experience with us the best it can be, so we are really pleased you're enjoying your JD Gyms experienc, we are sure Kyle and Joey will love this feedback from you! 💪 The JD Gyms Team 💚
Good gym very clean and staff nice and…
Good gym very clean and staff nice and equipment up to date
Only problem is changing rooms not open very late/early but apart from that good
2024年9月25日
JD Gyms - Washington からの回答
Hi Connor. Thank you for leaving us a review, we love to see the 4 stars!
It is great to hear all the positive points you have made about our gym in Washington, especially about the team there as they strive to create the very best member experience, each and every visit.😊
We love to be able to offer 24/7 access at our Washington gym however due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed for the safety of our members (i.e. the main changing rooms and saunas). For this reason we do keep the accessible changing facilities open throughout the night for all you night owls who love a midnight workout.
Thanks again
The JD Gyms Team
💚
JD Gyms - Washington からの回答
Hi there Donna, thank you for leaving us a review, we are thrilled to see the 5 stars. The team at Washington will be loving this! ⭐ The JD Gyms Team 💚
Very Dissapointed
As a person who mostly attends classes JD gyms have failed to remain competitive in this aspect .Due to offering one of the worst instructor pay rates in the area they are failing to attract instructors to teach classes which has resulted in the class timetable going from the originally advertised 300 per week down to 100 per week with no variety, and I doubt its even 100 per week at my local gym.
This failure on top of poor investment in a dated studio has caused class numbers to dimi ish, JD are only concerned about cramming as many people into the main area as possible. I already know instructors who have stated they stopped teaching at JD due to the poor hourly rate they get.
So if you want classes or to be stuck waiting for posing kids to stop sitting on machines while doing little I wouldn't bother, I doubt I'll be continuing with my membership until JD stop being cheapskates and start being competitive.
Apparently they improved rates for instructors down the country, but again in the North Eaat they refuse to.
2024年8月29日
JD Gyms - Washington からの回答
Hi there
Thank you for taking the time to leave us some feedback regarding the classes that are included in your JD Gyms membership.
We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, we are sorry to hear that you are underwhelmed with our offering. However, your feedback helps us to continue to improve and we are grateful for your comments.
If you would like to discuss the points you've raised with someone, you can email the manager of your gym on washington@jdgyms.co.uk
Best wishes
The JD Gyms Team
Downgraded since last time I was there
The signal in the Washington gym was bad and the boxing bag area has been removed since I was last visiting. Both huge downgrades and the only thing I enjoyed above PureGym in the area. Now I would say PureGym is better overall. In addition, it does get busy, QR codes are hit and miss and the dumbell area is always out of arrangement since no-one puts their weights back. Lastly, the bench press machines have 2 height levels and are not good for people of different sizes.
2024年8月24日
JD Gyms - Washington からの回答
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Decided to get fit/health reasons
Well never been to the gym in over15yrs and was diagnosed with pre-diabetes a few months ago and decided to change my lifestyle and get a bit fitter and decided to join jd gyms to change as its only 5 minutes from where I live so taken the plunge and went for it. And it's great your open 24hrs as sometimes I wake up at 2am I just go and pump the iron.
2024年8月8日
JD Gyms - Washington からの回答
Hi, thank you for leaving a review! It's great to hear you’re enjoying using the facilities at all hours of the day In Washington! We hope you continue to enjoy your fitness journey with us. Not that you will need the extra motivation but please do not hesitate in reaching out to any of our team for any new tips and tricks to keep smashing your goals 💪
We also love a success story, so please keep us up to date with your progression! Best wishes. The JD Gyms Team 💚
Best gym I have joined
Best gym I have joined. The equipment is brilliant and easily managed. Staff very friendly and welcoming and very knowledgeable and helpful. So far my experience has been great
2024年7月20日
JD Gyms - Washington からの回答
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
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