I would leave 0 stars if I could. They are fraudulent and advertise garments that do not arrive looking the same. The material is awful, badly stitched and the dress I purchased looked nothing like... もっと見る
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DO NOT BUY! I ordered several pairs of denim embroidered dungarees. What I actually received were poorly stitched thin printed jersey dungarees. I am such a smuck, I bought several different pairs... もっと見る
企業が回答しました
Picked up a two piece set during the sale and expected average quality for the price. It looked nicer in person and the material felt soft. I’ve already worn the top separately with jeans a few times.... もっと見る
企業が回答しました
Fake company advertises easy refund photos of dresses are from other shops ,items arrive late ,they are not helping or guving address to return item that cost£39.00 please do not shop with jessica be... もっと見る
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2.0
期待以下
29件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 86％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
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Avoid!
I would leave 0 stars if I could.
They are fraudulent and advertise garments that do not arrive looking the same. The material is awful, badly stitched and the dress I purchased looked nothing like the dress in the photo. They will try and offer you discounts instead of a refund. They go against their own returns policies. I have reported them to trading standards for false advertisement, fraud and as they still havent refunded me, theft.
2026年6月21日
自発的なレビュー
The material on my dress was softer…
The material on my dress was softer than I expected. After washing it, it still held its shape nicely and didn’t feel rough or stiff.
2026年6月2日
自発的なレビュー
Jessicabybee からの回答
Hi Pauline,
Thank you so much for your feedback. We’re really glad to hear that you had a good experience with us. Every review helps us understand what we’re doing well and where we can continue improving, so we genuinely appreciate you sharing this.
Thank you for trusting our store and for allowing us to be part of your shopping experience.
Sincerely,
Jessica by Bee | Customer Support Team
Buyer beware!!
Placed an order for some dungarees. After placing the order I had a look at the rest of the departments only to find everything was priced at the very same item price. This gave me an uneasy feeling so I took to Trust pilot. Yep my gut feel appeared to be correct.
I had further emails giving me the opportunity to add to my order, first with only a few hours to add and then a less pressured email. Having thought about it for a couple of days and with my items still not despatched and finding that the company doesn’t have a premises in York I decided to ask to cancel my order. It’s taken them 2 days to reply to my request.
My reply reads
Thank you for your message.
We would like to confirm that we have already submitted a request to cancel your order and have asked the relevant team to process it as soon as possible. We will keep you updated once we receive confirmation regarding the cancellation status.
We understand that you are considering involving your bank regarding this matter. Please note that once a case is reviewed through a financial institution, the process is handled entirely by them and typically takes around 30 to 60 days before a final decision is reached. During this time, the matter remains under their review.
It is important to keep in mind that the outcome of such a review is not guaranteed. If the bank ultimately reaches a decision in our favor, the case would be considered closed on their end, and we would no longer be able to issue any refund directly.
We appreciate your patience while we work on your cancellation request and will provide an update as soon as we have further information.‘
I’m not convinced I’ll get my refund or the goods. I have also now noticed another website ‘Wilson & Carter of London’ very similar website all items the same price and equally poor rating on Trust pilot. Wouldn’t be surprised if it’s the same outfit selling under multiple sites.
Very disappointed in myself.
2026年6月19日
自発的なレビュー
Jessicabybee からの回答
Hi Wendy,
We’re sorry to read your review and we appreciate you bringing this to our attention. We know how important it is to feel supported after placing an order, and we’re sorry if we fell short in your case.
We’d like to take a closer look and assist you properly. Please contact our support team through the official contact page with your order details so we can help resolve this.
Sincerely,
Jessica by Bee | Customer Support Team
DO NOT BUY
DO NOT BUY! I ordered several pairs of denim embroidered dungarees. What I actually received were poorly stitched thin printed jersey dungarees. I am such a smuck, I bought several different pairs.
All the photos look great and then they send you something that is cheap rubbish that looks nothing like what you were expecting at all.
I think this is a SCAM.
2026年6月1日
自発的なレビュー
Jessicabybee からの回答
Hi Sharon,
We’re sorry to read your review and we appreciate you bringing this to our attention. We know how important it is to feel supported after placing an order, and we’re sorry if we fell short in your case.
We’d like to take a closer look and assist you properly. Please contact our support team through the official contact page with your order details so we can help resolve this.
Sincerely,
Jessica by Bee | Customer Support Team
Fake company advertises easy refund…
Fake company advertises easy refund photos of dresses are from other shops ,items arrive late ,they are not helping or guving address to return item that cost£39.00 please do not shop with jessica bee
2026年6月15日
自発的なレビュー
Jessicabybee からの回答
Hi Nirmala,
We’re truly sorry for the frustration this has caused. We understand that sharing this review comes from a real experience, and we do not take that lightly.
We’d like the opportunity to review your order, understand what happened, and work toward a fair resolution. Please send your order details through our official support page so our team can assist you directly.
Sincerely,
Jessica by Bee | Customer Support Team
I'd give no stars if I could
I'd give no stars if I could! SCAMMER - STAY WELL AWAY. I placed an order online yesterday and contacted them to cancel literally a few hours later. They said they could help as it was within the first 24 hours. I chased them up to see if they had cancelled my order and they ignored my emails. They shipped out the item anyway. I'm sure I'll never get my money back. Learn from my experience and stay well away from theses scammers!
2026年6月17日
自発的なレビュー
Jessicabybee からの回答
Hi Anonymous,
We’re truly sorry for the frustration this has caused. We understand that sharing this review comes from a real experience, and we do not take that lightly.
We’d like the opportunity to review your order, understand what happened, and work toward a fair resolution. Please send your order details through our official support page so our team can assist you directly.
Sincerely,
Jessica by Bee | Customer Support Team
Despicable!
I ordered a women’s size medium pair of dungarees. When they arrived they just about fit my teddy bear. I photographed them and asked for a refund - on their website it states Hassle free returns - return item within 30 days for a full refund. All they are offering is a discount off a future order. I have replied to each email that I have no intention of buying from them again and just want a refund. I think they are just delaying until the 30 days run out. Despicable!
2026年6月15日
自発的なレビュー
Jessicabybee からの回答
Hi Amanda,
We’re truly sorry for the frustration this has caused. We understand that sharing this review comes from a real experience, and we do not take that lightly.
We’d like the opportunity to review your order, understand what happened, and work toward a fair resolution. Please send your order details through our official support page so our team can assist you directly.
Sincerely,
Jessica by Bee | Customer Support Team
neatly packed order
My order took around a week and a half to reach me. Everything was neatly folded and ready to wear.
2026年5月29日
自発的なレビュー
Jessicabybee からの回答
Hi Theresa,
Thank you so much for your feedback. We’re really glad to hear that you had a good experience with us. Every review helps us understand what we’re doing well and where we can continue improving, so we genuinely appreciate you sharing this.
Thank you for trusting our store and for allowing us to be part of your shopping experience.
Sincerely,
Jessica by Bee | Customer Support Team
Warning ⚠️ this company is a total scam…
Warning ⚠️ this company is a total scam I received dress absolutely disgusting quality was appalling no sense from customer service they shouldn't shouldn't be allowed to falsely advertise please beware
2026年6月11日
自発的なレビュー
Jessicabybee からの回答
Hi Susan,
Thank you for taking the time to share your feedback. We’re sorry to know your experience with us was disappointing, and we completely understand why this situation would be upsetting.
We want every customer to feel supported, especially when there is an issue with an order, delivery, refund, or product concern. We’d like to investigate this properly and see what we can do to help.
For your privacy, please contact us through our official support channel with your order details so our team can review your case directly.
Sincerely,
Jessica by Bee | Customer Support Team
Warning!!
Warning- this is not a dress shop based in York as implied on the website. It’s drop shipping from Asia and the dress I received looks NOTHING like the one I ordered.
I ordered a beautiful, blue, flowing organza dress for an important party coming up. I’ve received a dress which is poorly made of cheap materials.
I’ve emailed for a refund and had (a very quick in fairness) response asking me to basically justify why I want to send it back & requesting photos.
My hope is that they initiate the refund immediately and I will update if they don’t.
2026年6月17日
自発的なレビュー
Jessicabybee からの回答
Hi Laura,
Thank you for taking the time to share your feedback. We’re sorry to know your experience with us was disappointing, and we completely understand why this situation would be upsetting.
We want every customer to feel supported, especially when there is an issue with an order, delivery, refund, or product concern. We’d like to investigate this properly and see what we can do to help.
For your privacy, please contact us through our official support channel with your order details so our team can review your case directly.
Sincerely,
Jessica by Bee | Customer Support Team
better than expected
Picked up a two piece set during the sale and expected average quality for the price. It looked nicer in person and the material felt soft. I’ve already worn the top separately with jeans a few times.
2026年6月2日
自発的なレビュー
Jessicabybee からの回答
Hi Mary,
Thank you for the experience with us. We’re very happy to know that you were satisfied with your order and overall experience. Reviews like yours encourage our team and remind us why customer care matters.
We truly appreciate your support and look forward to serving you again.
Sincerely,
Jessica by Bee | Customer Support Team
Not as advertised
I don't usually buy clothes off the internet and this is why. Company states based in York and has a picture of upmarket shop front, fantastic reduction on all clothes. Stupidly searched for reviews after placing order as slightly uneasy as too good to be true, should have listened to my instincts. Address on street view shows a costcutter in York, definately not a clothing shop, tracking number is coming from China. Suspect that when items arrive they will not be as advertised and I won't be getting a refund or able to return. Looks like they have set up a number of sites with the same sort of names. Big lesson learnt today.
2026年6月16日
自発的なレビュー
Jessicabybee からの回答
Hi Monster,
We’re sorry to read about your experience and we appreciate you making us aware of it. We understand that this must have been frustrating, and we do not want any customer to feel like their concern has been overlooked.
We’d like to review your order, check what happened, and see how we can help resolve the matter properly. Please send your order details through our official contact page so our team can take a closer look and assist you further.
Sincerely,
Jessica By Bee | Customer Support Team
Total scam!!!’
Total scam!!!’
Website address says Yorkshire uk yet item is being shipped from china!!!! 15 working days!!!liars and con artists don’t purchase!!!!
2026年6月15日
自発的なレビュー
Jessicabybee からの回答
Hi Kay,
We’re sorry to read about your experience and we appreciate you making us aware of it. We understand that this must have been frustrating, and we do not want any customer to feel like their concern has been overlooked.
We’d like to review your order, check what happened, and see how we can help resolve the matter properly. Please send your order details through our official contact page so our team can take a closer look and assist you further.
Sincerely,
Jessica By Bee | Customer Support Team
If I could give a negative review I…
If I could give a negative review I would DO NOT buy from this company the clothes are substandard and trying to return is hell. You have to return to LA even through posted from York UK ..at your own expense. Absolutely outrageous.
2026年6月8日
自発的なレビュー
Jessicabybee からの回答
Hi Debbie,
We’re sorry to read about your experience and we appreciate you making us aware of it. We understand that this must have been frustrating, and we do not want any customer to feel like their concern has been overlooked.
We’d like to review your order, check what happened, and see how we can help resolve the matter properly. Please send your order details through our official contact page so our team can take a closer look and assist you further.
Sincerely,
Jessica By Bee | Customer Support Team
sizing help was useful
Wasn’t sure which size to choose, so I emailed customer support before ordering. They replied the same day and the dress fit well.
2026年5月19日
自発的なレビュー
Jessicabybee からの回答
Hi Eve,
Thank you for your kind words. We’re so glad to hear that you were happy with your experience. It’s always encouraging for our team to see feedback like this, especially because customer satisfaction is something we genuinely care about.
We appreciate you choosing us and taking the time to share your review.
Sincerely,
Jessica by Bee | Customer Support Team
The item received doesn't look like the…
The item received doesn't look like the image- it looks like a Chinese knock-off! And not even a good one. The product isn't shaped in the same way, or style.
It's not made in the UK and isn't made from the materials listed. There is no way of returning the item or getting a refund either. Avoid this company!
2026年6月11日
自発的なレビュー
Jessicabybee からの回答
Hi Anna,
We’re sorry to read about your experience and we appreciate you making us aware of it. We understand that this must have been frustrating, and we do not want any customer to feel like their concern has been overlooked.
We’d like to review your order, check what happened, and see how we can help resolve the matter properly. Please send your order details through our official contact page so our team can take a closer look and assist you further.
Sincerely,
Jessica by Bee | Customer Support Team
Ordered at least four weeks ago and…
Ordered at least four weeks ago and still not received. When ordering they gave the understanding that the order would be 'express delivery', what a laugh. Absolutely would not use them again, they must be in China or India eventhough it sounds English!
2026年6月13日
自発的なレビュー
Jessicabybee からの回答
Hi Mrs King,
We’re sorry to read about your experience and we appreciate you making us aware of it. We understand that this must have been frustrating, and we do not want any customer to feel like their concern has been overlooked.
We’d like to review your order, check what happened, and see how we can help resolve the matter properly. Please send your order details through our official contact page so our team can take a closer look and assist you further.
Sincerely,
Jessica by Bee | Customer Support Team
Easy lunch outfit
I ordered one of the midi dresses for a weekend lunch with friends and ended up wearing it several more times afterwards. The fabric felt comfortable all day and the fit was easy without needing much fixing.
2026年5月25日
自発的なレビュー
Jessicabybee からの回答
Hi Tess,
Thank you so much for your kind review. We're delighted to hear that you enjoyed your midi dress and found it comfortable to wear throughout the day.
It's wonderful to know that the fit worked well for you and that the dress became a versatile addition to your wardrobe. We're glad you had a great experience with us, and we truly appreciate your support.
Thank you for taking the time to share your feedback!
Delivery takes do long like 3 weeks so…
Delivery takes do long like 3 weeks so bad dont order from them
2026年6月10日
自発的なレビュー
Jessicabybee からの回答
Hi Manch,
We’re very sorry to read your review and we appreciate you bringing this to our attention. We understand that when a customer takes time to leave a review, it usually comes from a real frustration, and we do not take that lightly.
We’d like to better understand what happened, review your order history, and make sure your concern is handled by the right team. Please send your order details through our official contact page so we can take a look into this and work toward a proper resolution.
Sincerely,
Jessica by Bee | Customer Support Team
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