Joe's Sweetie Barn レビュー 

323
•
TrustScore 5段階評価の4.5

4.3

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Absolutely delicious sweeties, really great flavours, textures and designs. Wonderful selection in the mixed bags. Excellent value for money. Will definitely buy again. Although I’ll end up like Bil... もっと見る

5つ星のうち5の評価

Placing an order is so simple you'll wonder why you haven't done it before. After two days my order arrived in secure packing so no damage during shipment and inside was top quality confectionery in... もっと見る

5つ星のうち2の評価

I am a little disappointed that the advert says 25% off abd then you got a promo code giving you 5% i may have misread it but I don't think I did. Love to product and will hopefully order some soon. I... もっと見る

企業が回答しました

5つ星のうち5の評価

I didn’t have to wait long for my order. The quality and value for money is very good and a lot cheaper than buying same amount in supermarkets. I have found my new favourite place to get my grandchil... もっと見る

企業情報

  1. 菓子屋

当該企業による記述

- Over 250,000 Online Followers - Sweets From All Over The World - Huge Range Of Pick & Mix - Delicious Lollies, Fudge, & so much more - Scottish Sweets, American Candy, Australian Goodies, Japanese Sweets, Mexican Candy & so much more. The Uk's #1 Candy Store - HOME OF THE GIANT PICK & MIX - as seen on UNILAD GRUB, THE FOOD BIBLE, PRETTY 52 & many more. The tastiest products you will find, from delicious Kinder & Nutella Chocolate to crazy American candy! WE HAVE IT ALL...


連絡先

4.3

優良

TrustScore 5段階評価の4.5

323件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 94%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(323)

過去12か月のレビュー数: 109件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I purchased the 1.5kg pick n mix.

I purchased the 1.5kg pick n mix.
You get to pick from around 20 different sweets. I picked all my favourite sweets. From soft bananas to liquorice allsorts.
I was pleased with the purchase. The only sweet missing was my cola bottles, but they may have just been out of stock at the time. No biggie.
Delivery was swift. I ordered on a Sunday and by the following Thursday they were delivered via 48hr tracked mail.
I will be purchasing again. Once I get through this lot.

2026年8月2日
自発的なレビュー
5つ星のうち5の評価

Very good value

Very good value. it was very good delivery time from placing an order to being delivered and most of all very yummy 😋 already have many more in my basket

2026年8月22日
自発的なレビュー
5つ星のうち5の評価

Great product good quality the only…

Great product good quality the only thing wrong with them they take too long to deliver

2026年8月21日
自発的なレビュー
Joe's Sweetie Barn ロゴ

Joe's Sweetie Barn からの回答

Hi Dennis, thank you for your feedback! We agree and its something we are actively working on - we are in the process of hiring 10 new staff members to ensure we speed up delivery times.

5つ星のうち1の評価

Buy your treats elsewhere

I ordered a best before bundle RRP 12.99 on sale at £4.99 plus postage of £4. Mainly sour sweets recieved.

I costed the sweets received as follows
2.99+0.26+1.79+2.29+2+1.5=10.83

Given they were Best Before date not as I’d expected.

2026年8月21日
自発的なレビュー
Joe's Sweetie Barn ロゴ

Joe's Sweetie Barn からの回答

**Update**

Thank you for your email Roni and providing a photo of the items this is a full breakdown of the items which actually exceeds the £12.99 and has an RRP Value of £13.95

Sour Punch Banana - £2.99
Mike & Ike Root Beer - £2.99
Nerds Rope - £1.79
Sour Patch Kids Watermelon - £1.99
Reese's Fast Break King Size - £3.99
Rainbow drops - 20p

Total = £13.95

Hi Roni, if you pop us a message we can have a look into it with a list of the items you received please? The box should have an RRP of £12.99 which we sell for £4.99 as most items are bast best before.

5つ星のうち1の評価

DONT BOTHER ABSOLUTE JOKE

DONT BOTHER ABSOLUTE JOKE
ALL THE CHOCOLATE WAS MELTED AND NO REFUND OFFERED OR EVEN A REPLACEMENT. All I got was a load of flannel due to the hot weather. Wouldn’t have minded a refund or replacement but this was not offered. Will
Never use again and have found a better supplier. Honestly look elsewhere this company does not even deserve a 1 star review. Joes joke sweetie shop! Absolute clowns working here.

2026年8月10日
自発的なレビュー
Joe's Sweetie Barn ロゴ

Joe's Sweetie Barn からの回答

As per the constant spamming of our facebook page and threats of negative reviews you have yet again not explained the situation. I will fully explain below.

We have a notice on our website for extremely hot weather in which case Paul this applies to your area it reads as follows "WEATHER WARNING - PLEASE ORDER AT YOUR OWN DISCRETION - EXTREME HEAT IN SOME AREAS - HEAT DAMAGE CANNOT BE REFUNDED"

This is placed at the very top of our website to advise before ordering regarding tne potential melting of items such as chocolate and in this situation you ordered chocolate that melted Paul - that is the 100% truth of what has happened here.

You are now spamming our facebook page with comment such as "Hope it all goes pear shaped for you" and that if we refunded you you wouldn't leave prolonged feedback and 1 star reviews.

As we mentioned on at least 5 occassions we are more than happy for you to leave feedback all we ask is you leave fully details of the full situation yet on every single occassion you have failed to do so.

5つ星のうち1の評価

Disappointed

First time ordering from this company. Very disappointed. Ordered 600g of tootie Frutti, the only resemblance to the original sweet is they are square other than that a bland chewy sweet hardly any flavour. No hard sugar coated outside and the most flavoursome colours like purple and red missing.
Also really wanted some Liqourice so ordered liquorice rock. No email to say out of stock or ask if I’d like to order an alternative just the disappointment of opening the box the see a receipt saying refunded. Not sure I’ll use again the tootie fruttis being the biggest disappointment really cheap copy.

After reading your reply it would appear you don’t really care to much what customers think. I have since read other reviews which also slate these tootie fruttis. Maybe the name is a little to close to the original which people seek to remind them of a childhood favourite. Regardless they are poor.(maybe one for trading standards)

Also no mention about the liquorice issue.

I paid good money for these. I guess maybe I should have purchased a small bag that way I wouldn’t be throwing so much money in the bin. Thank you for your service.

2026年8月10日
自発的なレビュー
Joe's Sweetie Barn ロゴ

Joe's Sweetie Barn からの回答

Hi Barry, your review is based on which i can only assume is roundtrees Tooty Frooties - we do not stock them nor claim to! Those sweets were discontinued years ago. You purchased Tutti Frutti Bites - this is a completely different product.

*Updated as per customer update*

The liquorice item was refunded as It wasn't in stock at the time of dispatch which we absolutely apologise for! Over the years we have done numerous case studies and 90% pf customers prefer this process rather than further day with emails etc.

Tutti frutti is a flavour not a product, we list the manufacturer in the product description - taste is completely preference, something you may not enjoy someone else will love, this product is actually one of our most popular returning customer purchases.

Also stating we don't care is completely off the mark! You left a 1 star review in comparison to a completely different product that is no longer manufactured and in your follow up referencing "trading standards" all we are doing is responding with truth and facts as we appreciate the trust pilot platform and that anyone reading reviews should be presented with all accurate information.

5つ星のうち2の評価

Bit disappointed of the 10p offer

I ordered some sweets couple of months ago which was great, so I thought I would get the 10p offer, but with delivery it cost over £4 when the sweets arrived bit disappointed as only had 4 sweets was expecting just a few more than that

2026年7月26日
自発的なレビュー
Joe's Sweetie Barn ロゴ

Joe's Sweetie Barn からの回答

Hi Joanna, we actually lose money on the 10p Mix up bags - we create them to give customers a Nostalgic feeling as you cannot get 10p mixups anywhere!

The delivery choice is shown before customers proceed through checkout and we would always encourage adding more than just 2 10p bags if its value for money you are looking for as our tracked shipping fee is a set rate due to courier charges. We offer FREE DELIVERY on orders over £40 and as im sure you can appreciate this would be impossible on a 10p order.

5つ星のうち5の評価

Love this place..

Love this place... when I go abroad I always buy same crisps not been able to buy them anywhere in uk until now jamon ruffles u can't beat them. I will be regular now

2026年5月18日
自発的なレビュー
5つ星のうち1の評価

Never got my ordered goods

Never got my ordered goods. NO communication at all with any explanation. NO refund

Funny I never had anything from the company about this until I leave a review then even on a Sunday I get a response asking for direct contact FYI I HAVE AND YOU HAVE NOT RESPONDED. SHAME ON YOU. LOOK FORWARD TO A 1 STAR REVIEW EVERY DAY UNTIL YOU DO RESPOND.

2026年5月17日
自発的なレビュー
Joe's Sweetie Barn ロゴ

Joe's Sweetie Barn からの回答

Hi, if you send us a message we can investigate as of now we have no idea of any details whatsoever.

Once we have an order number etc we can investigate, rather than leave a 1 star review stating the above when we have currently never had a chance to rectify the situation send us a message and we will resolve the matter!

It may be the order was lost in transit and if so we can ensure the matter is fully resolved but as mentioned above we currently have no details.

**WE ARE ASKING YOU TO MESSAGE US SO WE CAN LOOK INTO THE SITUATION! - CURRENTLY WE HAVE NO ORDER NUMBER OR THEREFORE WE HAVE NOONE TO CONTACT. WE ARE LITERALLY TRYING TO RESOLVE IT ALL WE ASK IS YOU MESSAGE US SO WE CAN RESPOND AND INVESTIGATE**

**Found your message in the spam folder from a few hours ago Stephen, we will investigate and sort this asap!**

5つ星のうち5の評価

Arrived today

Arrived today , ordered far too much but will go down well at work with the greedy mechanics 😁, so nice to have the blasts from the past , quick delivery love them Thankyou 🥰

2026年5月5日
自発的なレビュー

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