Joe's Sweetie Barn レビュー 

323
•
TrustScore 5段階評価の4.5

4.3

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Absolutely delicious sweeties, really great flavours, textures and designs. Wonderful selection in the mixed bags. Excellent value for money. Will definitely buy again. Although I’ll end up like Bil... もっと見る

5つ星のうち5の評価

Placing an order is so simple you'll wonder why you haven't done it before. After two days my order arrived in secure packing so no damage during shipment and inside was top quality confectionery in... もっと見る

5つ星のうち2の評価

I am a little disappointed that the advert says 25% off abd then you got a promo code giving you 5% i may have misread it but I don't think I did. Love to product and will hopefully order some soon. I... もっと見る

企業が回答しました

5つ星のうち5の評価

I didn’t have to wait long for my order. The quality and value for money is very good and a lot cheaper than buying same amount in supermarkets. I have found my new favourite place to get my grandchil... もっと見る

企業情報

  1. 菓子屋

当該企業による記述

- Over 250,000 Online Followers - Sweets From All Over The World - Huge Range Of Pick & Mix - Delicious Lollies, Fudge, & so much more - Scottish Sweets, American Candy, Australian Goodies, Japanese Sweets, Mexican Candy & so much more. The Uk's #1 Candy Store - HOME OF THE GIANT PICK & MIX - as seen on UNILAD GRUB, THE FOOD BIBLE, PRETTY 52 & many more. The tastiest products you will find, from delicious Kinder & Nutella Chocolate to crazy American candy! WE HAVE IT ALL...


連絡先

4.3

優良

TrustScore 5段階評価の4.5

323件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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ネガティブなレビューの 94%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(323)

過去12か月のレビュー数: 109件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Low quality sweets, had better from Temu.

I spent £30 on a couple of 1kg & out of date bags… the quality was terrible.
None of my daughters wanted to eat them because of the chemical taste/ smell & a lot of the sweets were broken up bits of jelly bean type chews & what appeared to be sweets all melted together (looked to have been left in the sun) and were tasteless and bland.

Wouldn’t order again

Update: emailed with pictures of the sweets I had recieved… since the person wanted to give a smart reply to my review on here (clearly cannot read as I never said the pic n mix bags were out of date although certainly tasted/ looked like it) … did not get a response 😆😂 wow what a shocker, not.

2025年11月24日
自発的なレビュー
Joe's Sweetie Barn ロゴ

Joe's Sweetie Barn からの回答

Hi Victoria, I cannot see any emails regarding any issues therefore we cannot look into it further without the order details - with that being said none of the pick & mix bags we offer are out of date... If you are referring to the clearance bags we fully explain within the product description there are clearance & factory seconds which are based on a cheap price point and not quality, we have hundreds of high quality items on our website but we do offer clearance lines as a budget friendly option.

5つ星のうち1の評価

Terrible products— the sweets are cheap…

Terrible products— the sweets are cheap and poor quality. My purchase was rock hard and nearly broke my teeth, and to top it off, the customer service was awful. I’d strongly recommend avoiding buying from them, and buying from others. The vendor claimed I demanded a refund, which isn’t true—I simply requested one. They also said that if the product had been opened or eaten, a refund couldn’t be provided, which again isn’t true. How else could I report the poor quality without trying them? and they ended up in the trash. I also suspect the product was either out of date or close to its sell-by date, based on its quality and the so-called special price. On top of that, the product description is very misleading. Overall, this vendor's customer service is very poor, as evident from their response and their fabrication of the truth. I have never encountered a vendor so rude and uncooperative, who seems completely uninterested in looking after their customers or doing the right thing.

2025年11月14日
自発的なレビュー
Joe's Sweetie Barn ロゴ

Joe's Sweetie Barn からの回答

Hi Matthew, please leave all the details before posting a review!

You purchased a product and because you didn't like the taste you emailed demanding a refund or you would leave negative feedback and we explained that if the product has been opened and consumed we could not refund the item.

The item was exactly as sold and within the date we explained the details regarding the manufacturer and the item was enjoyed by many however it is due to preference as is every food item that not everyone will enjoy.

As mentioned above is well within the date and simply because you didnt enjoy the product is not a valid reason for a full refund and stating the customer service is terrible due to the fact we did not provide a refund when threatened with negative feedback in our view is not an accurate account.

To go over the situation in the item received was indeed the item you ordered, you did not enjoy the taste therefore demanded a refund or threatened with negative feedback which again is due to customer preference many love the item however it is indeed a food production therefore its ofcourse likely not everyone will enjoy every item as taste is different for everyone.

Referring to customer service as rude when all we are doing is replying to your review with all the details on what has happened and the reason for leaving the review is not an accurate representation of the customer service if you leave a review and miss out information ofcourse we have to respond and leave all accurate information.

5つ星のうち1の評価

Deceiving

Ordered 3 items 2kg mystery clearance bags £9.99 mystery past date box £3.99 both of these ok and worth the money .Then we come on to the mystery chocolate box £14.99 what a waste of money 10 items most of them out of split mulipacks which would have cost me about 60p each . Certainly looks nothing like what they say you might receive

Update my son has now tasted the 2kg mystery bag which would have been worth it if they all didn't taste the same of vomitanf the smell is horrendous.This is now in the bin .Will update on out of date date mystery box when it gets tried

2025年10月31日
自発的なレビュー
Joe's Sweetie Barn ロゴ

Joe's Sweetie Barn からの回答

Hi Brenda, when you leave a review please leave an accurate review! We do not use any items from multi packs! This is completely false information.

You ordered a mystery chocolate gift box, the items inside certainly don't cost 60p each!

The mystery Clearance Bag is indeed that a mystery, every bag is different which is explained within the product description. This has a best before date of 2027 therefore all sweets are well in date. This item is the manufacturers clearance stock we do not created this bag and is priced at under 50p per 100g compared to the industry standard of £1.29-£1.99.

We have a huge range of pick & mix items on our website and always advise if it is maximum quality you are looking for to not order the clearance bag as this is clearance stock from the manufacturer and is a value for money item rather than high quality, with that being said the item is well in date.

5つ星のうち1の評価

Bloody disgusting

Bloody disgusting

2025年9月19日
自発的なレビュー
Joe's Sweetie Barn ロゴ

Joe's Sweetie Barn からの回答

Hi Lesleyann, can you please be more specific? Baring in mind we dont manufacture any items and all of the products we use are from main suppliers such as haribo, Kingsway, vidal, etc or if you're referring to mystery boxes / individual items this is also from major brands such as hershey, Cadbury, lays etc

5つ星のうち1の評価

Very disappointed with my order that I…

Very disappointed with my order that I received today. I was so looking forward to tasting them . The mini tatties and the violet creams were inedible. Violet creams were very perfumed and the mini tatties were too strongly tasting of cinnamon. The rhubarb rock looked like rhubarb rock but tasted nothing like the rock I remembered from school days. Just very sweet and tasteless as was the ginger rock. So much sugar content but no flavours resembling rhubarb or the ginger. Sorry to say but everything went in the bin. I so wanted my choice of sweeties to be good.

2025年9月10日
自発的なレビュー
Joe's Sweetie Barn ロゴ

Joe's Sweetie Barn からの回答

Hi Connor, we dont manufacture the sweets unfortunately and I will try my best to address the tastes;

The violet creams would have a scented taste to them due to the violet flavour and uniqueness of the item.

The lucky tatties are indeed cinnamon flavour.

The rhubarb rock may be a different varient than ones you have previously tatsed as many different manufacturers make Rhubarb Rock however we have sold thousands and never had any issues.

The items mentioned above are all correct regarding taste.

5つ星のうち2の評価

Kinder box ordered looked filled to the…

Kinder box ordered looked filled to the brim with delightful kinder chocolate ( in photo) & with express delivery costing £3.99 i shall have my box of joy within 2 days….
Well finally after 9 days I received my item ( better late than never) & how disappointed was I , at a guess the total value of kinder chocolate is probably £6 the box was pitiful… the only explanation would be that the post office also fancied my chocolate & ate half of the contents …
The photos used by Joe’s sweetie barn are misleading & does not include a list of items …. One very disappointed customer

2025年7月29日
自発的なレビュー
Joe's Sweetie Barn ロゴ

Joe's Sweetie Barn からの回答

Hi Mark, we did reply to your email, to say that some items had been missed out by accident, however even with that the cost of the items you received are more than £6 expresses by yourself. We have replied to your email to rectify this. The postage chosen is a price set by Royal Mail which we have no control over. We do however apologies for the delay in transit.

5つ星のうち4の評価

Recieved Refund

Haven't gotten around to trying the sweets yet, but first impression is a bit iffy. Opened the box to find 2 of my items weren't/couldn't be fulfilled, and therefore were "refunded" as written on the reciept that came in the box. Edit: I previously stated I would change my review if the promised refund went through, which it has. I will be leaving it at 4 stars though, as 2 missing products is a bit poor and from the sweets I've had so far, I haven't really found them that great. Not terrible but not great. Just basic sweets really.

2025年8月1日
自発的なレビュー
Joe's Sweetie Barn ロゴ

Joe's Sweetie Barn からの回答

Hi Danielle, it takes a few days as refunds get processed when items are confirmed as delivered - once your parcel is delivered the refund should be processed within 2 working days (not including weekends) - you will receive an email with conformation very soon.

5つ星のうち5の評価

Joe's Sweet Barn

Recieved my first order a couple of days ago and everything was spot on , from ordering to receiving it was all so easy , no problems whatsoever , will definitely be ordering from again , keep up the great work 👍👍👍

2025年7月6日
自発的なレビュー

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