JOGA Starz レビュー 519

JOGA Starz からの回答

2026年4月22日

Hi N,

It's so great to hear that our team was able to sort everything out for you so quickly. We know how stressful it can be when an order doesn't go to plan, and we're really glad the WhatsApp support came through when you needed it. Thank you so much for giving us the chance to make it right, and for taking the time to share your experience. We hope your little one loves what they received!

JOGA Starz からの回答

2026年4月22日

Hi Leanne, thank you so much for sharing this! Knowing your son finds them comfortable and easy to wear is exactly what we aim for. We are always here whenever you need us, so do not hesitate to reach out anytime.

JOGA Starz からの回答

2026年4月23日

Hi Leanne,

Thank you so much for taking the time to share this -- it genuinely means a lot to hear that your son finds them comfortable and easy to wear. Speedy support is something we really care about, so knowing that came through for you is wonderful. We hope he continues to love them out on the pitch!

JOGA Starz からの回答

2026年4月23日

Hi Lorna,

Thank you so much for sharing this -- it genuinely means a lot to hear that the team was able to sort things out quickly for you. Knowing that you felt supported through the process is exactly what we aim for. We look forward to seeing your little one on the pitch!

JOGA Starz からの回答

2026年4月23日

Hi Jonny,

Thank you so much for the kind words! We put a lot of heart into making products that young footballers can rely on, so it means a lot to hear that coming through. We hope your little one is loving them out on the pitch, and we look forward to being part of the journey ahead.

JOGA Starz からの回答

2026年4月16日

Hi Michael, thank you for taking the time to leave a review and we’re truly sorry the shin pads felt too small for your needs.

We’d love to review this with you and see how we can help - please contact us at hello@shopjoga.com so our team can assist you directly. We’d really appreciate the chance to make this right and hopefully earn a better experience from you.

JOGA Starz からの回答

2026年4月23日

Thanks so much Sylvia, this genuinely made our day.

Knowing the boys are loving their kit is exactly why we do what we do. Hope they keep enjoying every match in them.

JOGA Starz からの回答

2026年4月23日

Thanks so much Ololade, this really means a lot.

Under promise, over deliver is exactly what we aim for, so good to hear it landed that way for you. And love that you grabbed an extra pair as a gift. Hope both lads get plenty of use out of them on the pitch.

JOGA Starz からの回答

2026年4月23日

Hi Leanne,

Thank you so much for sharing this, it really means a lot to hear that our team was able to sort things out quickly for you. Great communication is something we genuinely care about, so knowing it made a difference puts a big smile on our faces. We hope your little one loves their gear and we look forward to being part of their football journey.

JOGA Starz からの回答

2026年4月23日

Hi Robert,

Thank you so much for the kind words! It means a lot to know both the product and the experience hit the mark. We put a lot of care into both, so hearing that from you genuinely makes our day. We look forward to kitting out your young footballer again soon.

JOGA Starz からの回答

2026年4月23日

Hi Jennifer,

Thank you so much for coming back to us, that truly means the world. We are so glad the product and our customer service have consistently hit the mark for you. Repeat customers like you are the reason we keep pushing to do better, and we hope to keep earning that trust for a long time to come.

JOGA Starz からの回答

2026年4月23日

Hi Andres,

Thank you so much for sharing that. Knowing our customer service made a good impression means a lot to us. We hope your little one is loving their shin guards out on the pitch, and we look forward to supporting your family again soon.

JOGA Starz からの回答

2026年4月23日

Hi Vicki,

It means so much to hear that your son is loving his shin pads and that our team was able to keep you in the loop throughout the delivery process. We know waiting can be tough, especially when a little one is excited, so we always want to make sure parents feel supported along the way. Thank you for giving STARZ a chance and for taking the time to share your experience. We hope your son enjoys every game ahead.

JOGA Starz からの回答

2026年4月23日

Hi Charlotte,

Thank you so much for sharing this, it genuinely made our day. We love hearing that your boys are rocking the mini gold shin pads and that they were a hit at the tournament too. There is nothing better than a whole group of kids wanting to show up in style. We hope they had an amazing weekend and we cannot wait to keep kitting them out.

JOGA Starz からの回答

2026年4月15日

Hi WG, we sincerely apologize that you’re still waiting despite being informed a new item was dispatched.

We’d like to escalate this immediately and get you a clear resolution.

Please reach out to us at hello@shopjoga.com so our support team can investigate and fix this without further delay.

JOGA Starz からの回答

2026年4月23日

Hi Kelly,

Thank you so much for sharing this, it really means a lot to us. Knowing your daughter loves the products is exactly what we work hard for, and it sounds like she has great taste. We hope she gets plenty of use out of them on the pitch and we look forward to supporting her journey ahead.

JOGA Starz からの回答

2026年4月23日

Hi Chris, thank you so much for sharing this! It means a lot to hear that your son can gear up independently and that he is feeling well protected out on the pitch. We put a lot of thought into making our shin pads easy for young players to use on their own, so this is wonderful to read. We hope he has a brilliant season ahead!

JOGA Starz からの回答

2026年4月23日

Hi Trisha,

That match-day peace of mind means everything, and we love knowing the shin guards stayed put when it mattered most. Keeping parents in the loop from order to delivery is something we really care about, so it's wonderful to hear that came through. We can't wait to have you back next time!

JOGA Starz からの回答

2026年4月15日

Hi Emily, we’re sorry to hear the shin guards were smaller than expected.

We’ll make sure the product size is clearer going forward.

Please contact us at hello@shopjoga.com so we can look into a return or exchange option for you.

JOGA Starz からの回答

2026年4月23日

Hi Mrs D Robinson,

Thank you so much for sharing this, it really does mean a lot to us. Knowing your grandson is happy and that everything fits him well is exactly what we hope to hear. We hope he enjoys wearing them out on the pitch and we look forward to supporting him again soon.