⭐⭐⭐⭐⭐ Shipping was super fast and my son is obsessed with his JOGA shin pads and socks. He genuinely notices a difference in his play during soccer games and practices. Customer service was also amaz... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
When I reached out because there was a delay with my order I was really unimpressed with the customer service response. Really not a fan of slang when purchasing items, felt like I was dealing with... もっと見る
Joga is an amazing brand/company! My son absolutely loves this brand and will only use their shin guards and grip socks. We’ve ordered several other items as well, and every product has been extreme... もっと見る
企業が回答しました
My son absolutely loves the JOGA Starz shin pad sleeves. He’s very particular about comfort and fit with football gear, but these have been spot on. They stay secure, don’t slip down and are... もっと見る
企業が回答しました
企業情報
当該企業による記述
JOGA STARZ is a kids-first football brand designed to give parents confidence and young players the freedom to enjoy the game. Through jogastarz.com, we create high-quality, protective and comfortable football gear for children, with a strong focus on safety, fit, and durability. Our products are made to support growing players, reduce risk, and stand up to real match days and training - so parents can trust what their kids wear, and the kids can focus on playing, learning, and having fun.
連絡先
4.6
優良
459件のレビュー
ネガティブなレビューの 81％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Had to keep chasing order
Had to keep chasing order, to be told they couldn't find it twice, had to send proof of purchase, email and address twice, for order just to randomly turn up 11 days later, on photos inbuilt pad looks a lot bigger on the shin but is actually very small so my son wasn't allowed to wear them.
2026年4月13日
After forgetting to add a free item to…
After forgetting to add a free item to my order I emailed customer service and they quickly and efficiently added the item and sent out free of charge.
2026年5月4日
自発的なレビュー
JOGA Starz からの回答
Hi Michael, so glad we could get that sorted out for you quickly! That's exactly the kind of experience we always want every parent and player to have with us. Thanks so much for the kind words, and we hope your little one loves the kit.
The experience was great being a…
The experience was great being a customer of joga as not only do they have great customer care but also they care about each customer.
2026年5月4日
自発的なレビュー
JOGA Starz からの回答
Hi Nenant, thank you so much for sharing this - it really means a lot to hear that the care we put into every order comes through. We genuinely love being part of your football journey and hope to keep making it a great experience for you.
Could not fault
Could not fault. Great customer service. Great experience over all. Delivery took a bit longer than expected so allow extra time for that.
2026年5月4日
自発的なレビュー
JOGA Starz からの回答
Hi Jean,
Thank you so much for this, it really means a lot to the whole team. We are so glad the experience felt smooth and that our customer service was there for you when you needed it. We appreciate the heads up on delivery times too, and we will always be upfront about that with other parents. Hope your little one loves everything!
honesty and a personal touch
2026年4月29日
自発的なレビュー
JOGA Starz からの回答
Hi there,
That means so much to us - honesty and a personal touch are exactly what we try to bring to every interaction, so knowing it came through is the best kind of feedback. Thank you for taking the time to share that. We hope your little one is loving their gear on the pitch!
Excellent Service 😊
We ordered 3 pairs of joga cold bundles. When the order came it was missing 3 pairs of grip socks. Upon contacting them they were really helpful. They shipped out (without cost) all 3 pairs of grip socks. Also as an apology they offered us a new shin pad sleeve and an extra pair of grip socks for free. 5 stars for the amazing service.
2026年4月16日
自発的なレビュー
JOGA Starz からの回答
Hi Tasneem, thank you so much for taking the time to share this - it genuinely means a lot to us. We're really glad we could sort things out quickly and that the team took good care of you. We hope your little ones love the cold bundles and enjoy every session in their gear.
Joga Starz and the crew are on to a…
Joga Starz and the crew are on to a winner here. Great products matched with awesome customer support. Thanks to Maynard and the crew, we are fans for life.
2026年5月3日
自発的なレビュー
JOGA Starz からの回答
Hi Liam,
Maynard's going to love seeing this, means the world to the whole crew. Really glad the products and support landed well for you. Fans for life is what it's all about, and we're just getting started.
Great customer service
We had ordered the wrong size of shin guards so I emailed the company and Bonito helped us solve our issue promptly. Very happy with their customer service. My son and I are thankful.
2026年4月30日
自発的なレビュー
JOGA Starz からの回答
Hi L C,
That's so lovely to hear, and we'll be sure to pass your kind words along to Bonito. Getting the right fit for your son matters a lot to us, and we're glad it all worked out quickly. Thank you for giving us the chance to help, and we hope your son enjoys his new shin guards!
Great shin pads both protective and…
Great shin pads both protective and comfortable
My son love these and so do his friends
2026年5月2日
自発的なレビュー
JOGA Starz からの回答
Hi Kelly,
That really made us smile. Knowing your son and his friends are all loving them is exactly what we make these for. So glad they are holding up on the pitch and keeping the boys comfortable too. Thanks so much for sharing this.
I had a slight problem with shipping…
I had a slight problem with shipping however the jogs starts team made it easy for me and really went above and beyond to deal with this issue .. absolutely excellent experience
2026年4月30日
自発的なレビュー
JOGA Starz からの回答
Hi Christopher,
Thank you so much for sharing this - it really means a lot to hear that our team was able to turn a tricky shipping situation into a great experience for you. Going the extra mile for our families is exactly what we aim for, and we are so glad it showed. We hope to keep looking after you and your young footballer for a long time to come.
Really good!!
2026年4月29日
自発的なレビュー
JOGA Starz からの回答
Hi Delin,
Thank you so much, that truly means a lot to us! We put a lot of care into everything we make for the young players, so hearing that makes our day. Hope your little one keeps loving it out on the pitch!
Great customer service with prompt…
Great customer service with prompt responses. Products were a gift for my nephew and received in timely manner in time for my his birthday. Would purchase products again. Leroy
2026年4月30日
自発的なレビュー
JOGA Starz からの回答
Hi Leroy,
That is so lovely to hear - glad everything arrived in time for your nephew's birthday! It means a lot knowing the kit made it there for such a special moment. We appreciate your support and hope your nephew absolutely loves it.
No order received
Never received goods and no replies from sending in emails it’s a joke
2026年4月30日
自発的なレビュー
JOGA Starz からの回答
Hi Anette,
Thank you so much for the kind words! We are really glad the exchange went smoothly and that the shin pads are a hit. We hope they serve your young player well on the pitch.
Gave me a response immediately after I messed up on shipping and fixed it
Gave me a response immediately after I messed up on shipping fixed immediately! Highly recommended buying from here.
2026年4月30日
自発的なレビュー
JOGA Starz からの回答
Hi Daniel,
That is so great to hear - shipping mix-ups can be stressful and we are really glad we could sort it out quickly for you. Thank you for trusting us and for taking the time to share this. We hope your little one loves what is on the way!
Great helpful sorted my issue straight…
Great helpful sorted my issue straight away would highly recommend jogs amd great shin pads my boy loves them
2026年4月29日
自発的なレビュー
JOGA Starz からの回答
Hi Michelle,
So glad we could get everything sorted for you quickly, and it's lovely to hear your boy is loving his shin pads. Thank you for the kind words and recommendation - it really means a lot to us. We hope he enjoys every game in his JOGA gear!
Customer service was great!
2026年4月27日
自発的なレビュー
JOGA Starz からの回答
Hi Elisa,
Thank you so much for the kind words! Knowing our customer service made a difference means a lot to us. We genuinely love looking after our STARZ families and hope your little one is loving their gear on the pitch.
Great products and customer service!
2026年4月28日
自発的なレビュー
JOGA Starz からの回答
Hi Poornima,
Thank you so much for the kind words! It means a lot to know your experience with both the products and our team hit the mark. We hope your little one is loving their gear out on the pitch. Looking forward to having you back with us soon.
JOGA Starz からの回答
Hi Mark,
So glad your son is loving them! That 2 for 1 offer was a great one to catch and we totally get the gutted feeling of just missing it. Keep an eye on your inbox because we do run offers like that from time to time and we would love to help you grab another pair at a great price.
JOGA Starz からの回答
Hi Craig, thank you so much for the kind words! It means a lot to know the experience felt easy and stress-free from start to finish. We genuinely love taking care of families like yours and we hope to see you back again soon.
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