Debbie レビュー 91

Jessika was right on top of it quick. I am happy with the response and the problem solved I will recommend Debbie to anyone

I am currently trying to get an actual live agent to review a reward that has been stuck since March. I went through all my emails and no verification email from same day. I went through "Bottie" and it told me a contradictory statement that the system is fully automated no agent can review that information but then asked me if I wanted a live agent to review and investigate further. Then it said a four day wait to get support. I understand backlog but come on 4 days.

Update: April 18th.

Jessika from support reached out to me(I used my credit union to bypass the AI) and she was able to let me know what happened and tell me what was going on with everything else. I would recommend debbie to anyone. She also mentioned that they will be looking into why Bottie did not send me to a human in the firstplace when it started contradicting itself and I had asked for a human.

I’ve been using Debbie since June 2022. At first I just kind of had the app but wasn’t really “using “ it. The past couple years of using it has really helped me. I’ve learned a bunch. If there’s an issue they are on top of it. I just had an issue with a redemption. They responded quickly, cancelled the problem redemption, credited my points back with some extra and did a new redemption. I highly recommend them.

I enjoy using Debbie and so far have been rewarded with $60 for paying off cards and saving as I would be anyway! I also enjoy the educational content. There have been a few bugs with the app, but each time customer service has been very responsive and will make up for the inconvenience with extra points/rewards. I’ve seen a lot of improvement in the app since I first started using it. Debbie is trustworthy and I would recommend using it!

Love using this app! I am learning so much while saving and earning extra money! Also, when something wasn’t working on the app, talking to customer service was super easy and they solved the problem right away.

I think overall when I needed assistance with gaining access to my account with Debbie they didn't waste any time on getting back to me they were very responsive and active quicker than a friend I would send a text too. They were absolutely positive and reassuring and very kind in all ways possible

This little app is packed full of great information and rewards users for good financial habits! I have been using it almost as long as it has been in operation. The Debbie team has worked hard to constantly maintain and update the app - they have also been very nice to communicate with when quirky things have occurred. Highly recommend, especially for ADHD people struggling with their finances.

Customer service was very fast and resolved my issue

I had a minor inconvenience that was taken care of right away by the debbie team. Great support.

I tried Debbie and it worked. Amazing customer service! Everything went very smooth even though I had my doubts. I can truly say Debbie is and excellent app and I received my payout from my rewards. Jessika helped me very much and showed great professionalism and support! Overall I rate the app 10 out of 10! It will also teach out the importance of saving and money management!

It is a wonderful app and it works

Had my information and I had earned points and didn't receive them seems like a scam to me I gave you 2 accounts when I ask for my rewards didn't receive a dime

I found Debbie online through others. I decided to give it a try. Since becoming a member I have learned healthy financial tips. Being disabled I don't have the means as many. With Debbie I have been able to save money as well as earn money for reaching goals and learning. Any issues that arise, they are quick to resolve them and give a rationale to why they occur. Great customer support. The team is dedicated to giving the best experience and it is the best financial app thus far.

Why I personally love the Debbie app?

$$ I love the monthly debt and savings challenges that help boost your own savings or earn you points when you’re successful.

$$I love the deposits to my PayPal when I hit my reward thresholds.

$$ I love the weekly financial literacy modules on the app where you learn and earn points based on the knowledge you’ve gained. I have really been impressed at how Debbie takes financial education a step further and includes information on the psychology behind spending. So Debbie is equipping me with tools to not just pay off debt but to stay out of debt too.

My money habits before I started Debbie were awful. I wrote down my expenses to make sure I didn’t overdraft my checking account I did not budget or save.

If i had money leftover before the next check, I spent it. As long as I could make my minimum credit card payments I felt fine. I didn’t care about the balances.

Now after about 9 months with Debbie I have an emergency fund and I use a budgeting app that I check and reconcile almost daily and when I have monthly leftovers I put some towards debt and some towards saving.

Overall Debbie is a helpful, fun app that I think will continue to be a great tool and companion on my debt free journey!

I am not able to earn the savings account rewards despite linking my account and putting away $100. It still says no activity, and I cannot find a way to contact Debbie customer support.

Fantastic customer service. I've been learning alot financially on the Debbie app. I'm 66 and it's not to late to learn. Thank you so much. 😊👏

App is simple to use and whenever there are any issues with the app the support team is always fast to help out which is so nice

Finally seeing real progress on my debt!
Review: I’ve tried several ways to manage my debt, but Debbie is the first one that actually kept me motivated. The rewards system makes a huge difference in staying on track, and the interface is incredibly user-friendly. It feels like I finally have a partner in my corner helping me reach my goals. Highly recommend to anyone feeling overwhelmed by their finances!

Debbie app has helped me when I needed the most and your customer service is prompt and on point when it comes to being there for their customers thank you Jessika

Debbie's Customer Service always provide excellent service everytime. I love that about them!