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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I have tried everything over the years and would lose then gain and the roller coaster was exhausting! When this medication became available, it was so exciting. But then finding a company that wouldn... もっと見る

5つ星のうち5の評価

So happy with my weight loss journey. Love that my medication is shipped to my door, unfortunately the in-state pharmacy takes 5-7 business days once they verify they received my order. Frustrating w... もっと見る

企業が回答しました

5つ星のうち4の評価

This service is easy to use and fairly inexpensive compared to many of the other services. The questionnaires are pretty straightforward. The website isn't very user friendly though and could give mor... もっと見る

企業が回答しました

5つ星のうち3の評価

After 3-4 months higher dosage is now working. Not thrilled with being charged weeks before being sent Dr. Questionnaire and medication. Now medication is unavailable and I was charged almost a month... もっと見る

企業が回答しました

企業情報

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当該企業による記述

Weight loss. Delivered. Tired of fad diets that don't work? So are we! If deemed a candidate, our program includes a monthly telehealth consultation, prescription and the newest ( + highly effective) weight loss medications delivered to your door.


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4.5

優良

TrustScore 5段階評価の4.5

660件のレビュー

5つ星
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ネガティブなレビューの 92%に回答しています

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I’ve had a positive experience with…

I’ve had a positive experience with WeightCare so far. The process was simple, the team has been responsive, and I’ve already started seeing changes in my appetite and weight.

I appreciate their willingness to work with me to find a more affordable option. Customer service has been helpful and understanding.

2026年2月23日
自発的なレビュー
5つ星のうち5の評価

Weight are the way to go because the…

Weight are the way to go because the friendly staff and how quickly they set you up with the doctor and of course it only takes maybe 5 to 7 day to get you medicine. I've lost a total of 50 pound still need to lose fifty more.


Thanks Jessica from new orleans but living in Buffalo NY

2024年10月26日
自発的なレビュー
WeightCare ロゴ

WeightCare からの回答

That’s amazing progress, 50 pounds down is incredible! We’re so proud of you and cheering you on for the next 50!

5つ星のうち5の評価

My experience with WeightCare has been…

My experience with WeightCare has been positive. The customer service is very responsive and quick and the product works.

2025年10月24日
自発的なレビュー
WeightCare ロゴ

WeightCare からの回答

Thanks so much for sharing! We’re so glad you’re seeing great results and happy with our support team!

5つ星のうち2の評価

I started with Weightcare in January 20…

I started with Weightcare in January 20 25 and I renew my subscription paying the 1350 for the three months coverage 3times. This last prescriptionI had which was from August to October. The product came from Texas and it did nothing. I actually gain weight with this formula. It didn’t help curb my appetite and my weight remain the same for the three months that I have been on the product. I called I feel like I was taking advantage of and no one from the company ever try to help me which is very frustrating. And then try to get on their Weightcare one app that was a nightmare from hell and again nobody helps but I did pay my 1350. I feel they owe me that back or a portion of it.

2025年8月9日
自発的なレビュー
WeightCare ロゴ

WeightCare からの回答

Hi Mary Ann! We’re so sorry to hear about your experience. We’ve escalated this and someone will be reaching out to you. We truly appreciate you taking the time to share this with us.

5つ星のうち5の評価

WeightCare has Been Such An Amazing Tool!

WeightCare has been such an amazing tool along my nutrition and fitness journey. While I was already locking into changes with my nutrition and physical acitivity, the support from WeightCare has truly propelled my results. Andrew, my Member Success Advocate, has also been such a light on this journey. Our monthly calls have been super encouraging, and he has been so supportive of me and my journey. I'm excited to continue with WeightCare and to continue to take advantage of some of the other resources like their nutritional support.

2025年9月15日
自発的なレビュー
WeightCare ロゴ

WeightCare からの回答

Thanks so much for sharing this! We’re thrilled to hear WeightCare has been such a helpful part of your journey. We’ll be sure to pass your kind words along to Andrew, he’ll love hearing this. Keep up the amazing work, we’re so excited to see where your journey takes you!

5つ星のうち5の評価

Convenient weight loss journey

So happy with my weight loss journey. Love that my medication is shipped to my door, unfortunately the in-state pharmacy takes 5-7 business days once they verify they received my order. Frustrating when your cold ice pack for your medication is completely thawed out by the time it’s delivered!

2025年7月15日
自発的なレビュー
WeightCare ロゴ

WeightCare からの回答

We’re so glad to hear you’re happy with your results. We understand how frustrating shipping delays can be, especially when your ice pack is thawed on arrival. Please email us at help@joinweightcare.com so we can review your orders and work with the pharmacy to improve your delivery experience.

5つ星のうち5の評価

lost 75% of weight goal in 16 weeks!

I was able to lose 75% of the weight I wanted to lose. I was very pleased with the results. I went from 202 to 177 in 16 weeks.

2025年6月13日
自発的なレビュー
WeightCare ロゴ

WeightCare からの回答

That’s such amazing progress! Keep up the incredible work.

5つ星のうち1の評価

I had high hopes for this company

I had high hopes for this company. Yes I received the medication and yes I’ve been losing weight. They claim you can talk to the doctor monthly for check ins, but when you try to communicate with them, they transfer your messages to customer service NOT the doctor they claim you get to work with. Not to mention the first doctor I had with them was a complete joke, they got me with a different one and she was better, but holy shit how hard is it to talk to them? They want another $800 for me to speak to the doctor, when I didn’t even get my monthly check ins the first 3 months! This is medication and needs supervision while taking it. Why offer something if you’re not gunna actually provide it? I would find somewhere else that cares about your wellbeing, not just cash. Unless you only want medication and no guidance whatsoever then this is the perfect place to get it.

2025年4月4日
自発的なレビュー
WeightCare ロゴ

WeightCare からの回答

Hi Erica,

Thank you for sharing your experience with us. We’re glad to hear you’ve been seeing results with your medication, but we’re truly sorry that your expectations for ongoing medical support weren’t met. Our goal is to provide both effective treatment and attentive care, and it’s clear we fell short for you.

I do want to clarify that doctor visits and monthly check-ins are included in the program cost — there’s no additional $800 fee to speak with your prescribing doctor. I’d like to review your account to understand why your messages weren’t connected directly to your doctor and why those check-ins didn’t happen as promised. Supervision and guidance while on this medication are extremely important, and you should feel supported throughout your treatment.

If you’re open to it, please reach out to us at help@joinweightcare.com with your details so we can investigate and ensure you get the care you signed up for.

5つ星のうち5の評価

Worth it!

Its been easy to communicate, ask questions and get answers from the team. Worth it!

2025年6月24日
自発的なレビュー
WeightCare ロゴ

WeightCare からの回答

We love hearing this! So glad you’ve had a smooth experience and felt supported along the way. Thanks for being part of the WeightCare journey!

5つ星のうち3の評価

I have been on weighcare for a year…

I have been on weighcare for a year now. My biggest issue is their website. When I go to try and send a message to my doctor I have to call them instead. My last shipment was very late and I was completely out of the medication. When I took it after being off for a month I was very nauseous.

2025年4月19日
自発的なレビュー
WeightCare ロゴ

WeightCare からの回答

Thank you so much for sharing your experience, and for being with WeightCare for a year. We’re really sorry to hear about the trouble you’ve had with the website and the delay in your last shipment. You should always have easy access to your care team, and it’s frustrating when tech issues get in the way.

We also understand how tough it can be to restart medication after a break, especially with side effects like nausea. If you haven’t already, our team would love to support you through this, whether that’s improving access to your provider or helping you ease back into your routine. You can always reach us at help@joinweightcare.com. We appreciate you being part of this journey with us and truly want to make it better.

5つ星のうち4の評価

Weightloss

I started out at 191 lb. I am 152 now. The first month was the best because I lost 12 lb. I've been slowly taking it off since then. It helps to curb my appetite, so I can lose weight. I'm glad I started this journey.

2025年2月27日
自発的なレビュー
WeightCare ロゴ

WeightCare からの回答

That’s amazing progress, nearly 40 pounds down! It’s so inspiring to hear how the first month gave you that big boost, and how you’ve been steadily and consistently moving forward since then. Curbing your appetite can make such a difference, and it’s clear your commitment is paying off. So glad you started this journey too! You've come so far.

5つ星のうち4の評価

Low maintenance, easy to use

This service is easy to use and fairly inexpensive compared to many of the other services. The questionnaires are pretty straightforward. The website isn't very user friendly though and could give more information on the options, like the GLP-1 lite plan which they only offer when you consider cancelling. The communication also leaves more to be desired, like when your medication supplier changes so your delivery takes longer. The doctor also has a very generic response and doesn't seem to read the comments. Overall though, if you can manage yourself and don't want to have to do a video call, it's great.

2025年6月11日
自発的なレビュー
WeightCare ロゴ

WeightCare からの回答

Thanks so much for your thoughtful feedback. We're glad to hear you’ve found the service easy to use and affordable, those are two things we really strive for. That said, we completely understand your concerns about the website, communication, and provider experience.

We’re actively working to improve the online platform and make plan options like GLP-1 Lite more transparent. We also hear you on the need for better updates when there are pharmacy changes or delays, we know that kind of info is important, and we’re committed to being more proactive.

Your input helps us do better, and we’re grateful you took the time to share it.

5つ星のうち2の評価

They switched Pharmacies to make more$$.

I've been with Weightcare for nearly a year. They've been great until about 4 mos ago, when they switched Pharmacies.
The original pharmacy was out of Hollywood FL. I used to get the meds shipped overnight or 2-day and packed with large ice packs and always got the meds still very cold, preserving the medications useful life.

Now there is no ice or even cool packs. I paid $499 for this latest shipment, inspiring this post, on June2. It was sent out from Houston on Thursday, June 5, and I just received it 4 days later on June 9. No packing of any kind. The meds were warm to the touch. No surprise since it was 95 in Houston and 100 at my home.

They've said meds are good for 21 days after they warm up. Well, based on that my last dose will be ineffective/expired.

I gave 2 stars because they had been great. Sadly, not any more. Im done.

I've lost confidence in these guys. Switching.

2025年6月9日
自発的なレビュー
WeightCare ロゴ

WeightCare からの回答

We’re so sorry to hear about your recent experience, and we truly appreciate you taking the time to share such detailed feedback. It means a lot to us that you’ve been with WeightCare for nearly a year, and we’re incredibly disappointed to hear that the trust we built with you has been shaken.

The decision to switch pharmacy partners was made to improve fulfillment speed and long-term supply consistency, but we know the transition hasn’t felt like an upgrade for everyone. Shipping delays and packaging concerns, especially in extreme temperatures, are serious issues, and we completely understand why receiving warm medication would feel unacceptable. While clinical guidance does state that the medication remains effective for up to 21–28 days at room temperature, we hear you: the experience of receiving something that doesn’t feel properly handled can be really upsetting.

You deserved better confidence in your shipment. We’re actively working on improvements to packaging, pharmacy response times, and transparency to help rebuild the trust that’s been lost. We’re truly sorry to see you go, but we wish you nothing but the best on your journey and hope you find the support you need.

5つ星のうち3の評価

Up until recently

Up until recently, I had now issues but April they only sent me half the amount they promised it took two weeks to get it corrected. Then for May I was Charged on May 3 for the order and as of June 5 I have not received delivery or even shipping notification. This is distressing

2025年6月5日
自発的なレビュー
WeightCare ロゴ

WeightCare からの回答

Thank you for taking the time to share this, and we’re so sorry for the stress and frustration this has caused. It’s completely understandable to feel upset, especially after being with us without issues until recently.

Delays like this, especially when you’ve already had to deal with a partial shipment, are not the experience we want for any of our members. We know how important timely delivery is, and we’re actively working to resolve fulfillment delays and improve communication across the board.

If you haven’t heard from our team yet, please reach out to help@joinweightcare.com so we can look into your order directly. We really appreciate your patience and hope to get this resolved as quickly as possible.

5つ星のうち1の評価

Be careful

I’ve been doing the auto renewal 3 month plan for about a year no issues. My last refill was approved on 5/6/2025 and that cost me $750. It’s currently 5/30/2025 and I have no medication, missed 3 doses, I leave town for two weeks in 2 days so I will miss a total of 5 doses. After sending one email a week with their standard bot response I finally got a real response on 5/26 saying they’d look into it. Never heard back so today 5/30 I called the number on their site. When I finally get someone, they tell me they just can’t get ahold of the pharmacy. WHAT!? Reading these reviews this is clearly a company wide issue and the company’s comments about a shortage is bullshit. My doctor said there’s no shortage at this time and it would take months for us to see one from the trade standpoint. My co worker has no issue getting hers from another company. I liked Weightcare, but the decline was abrupt and now me and what looks like hundreds are left to dispute it with the bank and find a new provider.

2025年5月30日
自発的なレビュー
WeightCare ロゴ

WeightCare からの回答

We truly hear your frustration and are so sorry for the experience you've had. This definitely isn’t the level of service we aim to provide, and we understand how upsetting it is to miss doses, especially after being a long-time member. While supply and fulfillment challenges have been affecting the entire industry, we understand how frustrating delays and gaps in communication can be and truly appreciate your patience. Thank you for sharing your feedback. We’re working hard to improve, and we genuinely hope to earn back your trust. please reach out to help@joinweightcare.com and our support team will prioritize your case.

5つ星のうち1の評価

Paid for product, but never received it

Service used to be good at Weightcare, but everything has changed in May 2025. I paid for my order on 5/4/25, and it usually sent out by FedEx within a week. It’s now the end of the month, and nothing has been received. When requesting status, they send the same canned message, that it will be sent by the end of the week, but nothing has ever been sent. Extremely disappointed, and now I just want my money back. I’d request using another company, and to stay away from Weightcare.

2025年5月29日
自発的なレビュー
WeightCare ロゴ

WeightCare からの回答

Hi there, thank you for reaching out. I completely understand your frustration, especially when things were running more smoothly in the past. You’re right that May brought unexpected delays across the industry.
For help with your specific order, please reach out to help@joinweightcare.com and our support team will prioritize your case. Whether you’d prefer an update or a refund, they’ll work with you directly to make it right.

We really appreciate your patience and are committed to improving your experience.

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