My car broke down in 90 km north of Winton in Queensland No replacement car was available, Initially Jucy consultant took some responsibility and promised to pay for my trip back t... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
My car broke down in 90 km north of Winton in Queensland No replacement car was available, Initially Jucy consultant took some responsibility and promised to pay for my trip back t... もっと見る
企業が回答しました
JUCY car rentals were absolutely shambolic and disgraceful to deal with and I would recommend to avoid them at all costs. They will do everything in their power to keep their deposit and tried t... もっと見る
The van provided to us was really old, with over 400,000 kilometers on it. If Jucy is going to rent out old vehicles, they should consider replacing all the interior components. Mechanically, the vehi... もっと見る
企業が回答しました
Pros - Cheapest big company van rental (but you get what you pay for), staff are friendly, with the extra insurance check out and in very easy and quick (in hindsight too quick didn't really tell... もっと見る
企業が回答しました
JUCY is an award-winning campervan hire and car rental company with over 25 years of experience helping adventurous travellers hit the open road. Founded in Auckland, New Zealand in 2001, we've grown from a small fleet of 35 rental cars into one of Australasia's most recognised and trusted road trip brands, with a fleet of more than 2,000 vehicles and counting. Whether you're a solo explorer, a family who loves travel, a couple chasing coastlines, or a group of friends on a budget adventure, JUCY offers affordable campervan and motorhome hire options to suit every kind of road tripper. Our iconic green and purple vehicles are kitted out for comfort, with sleeping, cooking, and storage all taken care of, so all you need to bring is a sense of adventure. With branches conveniently located at major airports across Australia and New Zealand, picking up and hitting the road has never been easier. In Australia, you can pick up and drop off at six locations: Cairns, Brisbane, Melbourne, Adelaide, Sydney, and Perth. In New Zealand, we have branches at Auckland Airport, Christchurch Airport, and Queenstown Airport. One-way rentals are available between all locations, giving you the ultimate freedom to plan your own route on your own terms. At JUCY, the journey is the destination. From the tropical far north of Queensland to the rugged coastlines of the NZ South Island, we're here to give you the green light to make memories that last a lifetime. Book online today and find your happy on the road.
24/7 road trip support
55 Dutton Street, 4870, Portsmith, Queensland, オーストラリア
ネガティブなレビューの 25%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
For the price I paid, the car was amazing, the only thing I missed was the bluetooth, but for the rest all great!

JUCY Campervan & Motorhome Hire - Cairns からの回答
Everything went smooth and the car looks and drives good. I am a happy customer. Would recommend this company for sure!

JUCY Campervan & Motorhome Hire - Cairns からの回答
I have had worse cars and worse experiences from the major rental companies. I hired from JUCY and drove Cairns to Sydney in an SUV. Yes the car was a bit older and had a few Kms on the clock but it was more than up to the job. The staff at both Sydney and Cairns were ultra helpful and made the whole process of pick up and drop off a breeze. Thank you JUCY, I will definitely hire from you again.

JUCY Campervan & Motorhome Hire - Cairns からの回答
The van provided to us was really old, with over 400,000 kilometers on it. If Jucy is going to rent out old vehicles, they should consider replacing all the interior components. Mechanically, the vehicle was 'okay,' but the interior, specifically the bedding and mattress did not feel clean. The sliding side door never closed properly and will never lock the first time.

JUCY Campervan & Motorhome Hire - Cairns からの回答
We were picked up rapidly at the Cairns airport and the staff was very kind.

JUCY Campervan & Motorhome Hire - Cairns からの回答
The price was probably 40% lower than the rest of the rental car providers. However, Jucy were amazing from start to finish. The customer service at both pick-up and drop-off were extremely good. They didn´t even charge us for additional driver and phone holder. The car was as expected, and drove like a charm!

JUCY Campervan & Motorhome Hire - Cairns からの回答
Very friendly staff, we picked up our car very quickly and without any issue!

JUCY Campervan & Motorhome Hire - Cairns からの回答
Jucy FTW!
Once again, Jucy provided a great home-on-wheels at a great price when we explored the Daintree rainforest and Atherton tablelands area. They even offer a shuttle to/from the airport. Everything is thought about ahead of time, and the rental includes everything you will need to have a safe, relaxed holiday. Insurance gives us no worries on our travels. Thank you again, Jucy, for another epic trip of memories!

JUCY Campervan & Motorhome Hire - Cairns からの回答
This is literally the WORST company ever!!!! I would rather walk than give this company my money ever again. I rang to ask if i could pick up at city location rather than Cairns International airport and their staff told me I had to go to airport. Went to airport where all the other rental companies are and they told me that we had to call for a shuttle as they were off site. Called and left 3 messages for shuttle that never came. Called the office 6 times before they told me to get an uber to their CITY LOCATION!!! Staff were dismissive and car has over 110,000 on it. They just gave us the keys and told us to find it outside. A few hours later we tried to wind the back window up and it was stuck. Rang them and they said they would call back,so we waited, not wanting to leave the car with window down in the middle of a tourist area... but they didn't. So we took it back the next morning to get another car...this time a 2016 model with 240,000km on it. It was not clean but at least the windows worked. Don't do it. It's just not worth the little savings you may make!

JUCY Campervan & Motorhome Hire - Cairns からの回答
Took 2 hours to get the car after our flight arrival.
Car allocated had a boot full of quilts, pillows etc. It had clearly not been cleaned. We were then offered the choice of 2 cars, with either 279,000 km or 438,000km on the clock. To do a damage inspection was a joke as every panel had damage. The inside of the car was dirty, rubbish in the seat pockets, cigarette burns in the grubby seats. A disgrace!!
The only saving grace was that it was a Toyota and mechanically sound. Brakes were OK but made lots of noise.
It was not cheap, and I will never rent from Jucy again.

JUCY Campervan & Motorhome Hire - Cairns からの回答
Staff was super friendly and helpful! Very efficient and the car was great with competitive price! I was a returned customer and jucy never let me down! Speical thanks to Missy!

JUCY Campervan & Motorhome Hire - Cairns からの回答
The shuttle driver (Cookie) from Cairns was awesome. Fantastic guy, definitely deserves a pay rise!

JUCY Campervan & Motorhome Hire - Cairns からの回答

JUCY Campervan & Motorhome Hire - Cairns からの回答

JUCY Campervan & Motorhome Hire - Cairns からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。