You responded to my message below. You silently blocked my account and said I violated something. But I didn't violate anything, and this is my only account. I want everyone to see that you are the sc... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Justbit blocked my account, claiming they had conducted a thorough review. I only bet on one sport, yet that was reason enough for them to block me; they essentially stole over $1,000 from me. I do no... もっと見る
企業が回答しました
Qua RTP een fijne site. Bonussen vallen regelmatig en ze betalen ook goed. Enige minpunt is dat mijn uitbetalen al 2 dagen op pending staat. Klantenservice is wel snel en erg vriendelijk. Ik zal... もっと見る
企業が回答しました
JustBit.io fremstår som en ryddig og moderne casinoplattform for voksne brukere. Designet er stilrent og mørkt, noe som gjør siden behagelig å bruke uten å føles rotete. Det er lett å navigere, og sp... もっと見る
企業が回答しました
企業情報
当該企業による記述
We are a licensed Blockchain casino launched in 2021 by Casbit Group N.V. Our crypto-friendly casino has joined the cryptocurrency gaming trend by giving players numerous cryptos as payment options. The dark theme of Justbit.io is up-to-date and laconic, It is not overloaded with unnecessary buttons and sections that can confuse the player. The site is multi-lingual: different languages are available here. JustBit Сasino is fully lісensed and regulated by Сuraсao and іs available in сountrіes across the globe.
連絡先
Zuikertuintjeweg Z/N (Zuikertuin Tower), 157923, Willemstad, キュラソー島
- forum@justbit.io
- justbit.io
3.5
まあまあ
634件のレビュー
レビュー依頼の記録がありません
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Justbit blocked my account
Justbit blocked my account, claiming they had conducted a thorough review. I only bet on one sport, yet that was reason enough for them to block me; they essentially stole over $1,000 from me. I do not recommend using this casino at all—it is the worst one out there.
2026年6月25日
自発的なレビュー
Justbit からの回答
Hello Angelo,
Thank you for your feedback.
We’re sorry to hear that you’re dissatisfied with the outcome of your case. Please note that account restrictions or closures are never based solely on the type of sport or games a player chooses. Such decisions are made only after the relevant review procedures have been completed and in accordance with our Terms & Conditions and compliance requirements.
For privacy and security reasons, we are unable to discuss account-specific information or the details of an internal review in a public forum.
If you require further clarification, we kindly ask you to continue communication through our official support channels.
Kind regards,
JustBit Team
You responded to my message below
You responded to my message below. You silently blocked my account and said I violated something. But I didn't violate anything, and this is my only account. I want everyone to see that you are the scammers here! Because you didn't even return my deposit or request a CAC. You just presented me with a fait accompli. Beware of this platform. They will take your money, even if it's a small amount.
2026年6月21日
自発的なレビュー
Justbit からの回答
Hello Roman,
Thank you for your follow-up.
We understand that you disagree with the outcome of your case. However, account-related decisions are made only after the relevant review procedures have been completed and in accordance with our Terms & Conditions and compliance requirements.
For privacy and security reasons, we are unable to discuss the evidence, review process, or account-specific details in a public review.
If you would like any additional clarification regarding your case, we kindly ask you to continue communication through our official support channels.
Kind regards,
JustBit Team
I registered on this site
I registered on this site, placed a couple of bets on sporting events, and they didn't withdraw my money. They told me to wait because a scheduled audit was underway. A day passed, and the money still hadn't arrived in my wallet. This morning, they blocked my account, saying I was a fraudster, and that I had $260 in my account. Draw your own conclusions.
2026年6月20日
自発的なレビュー
Justbit からの回答
Hello,
Thank you for sharing your experience.
We’re sorry to hear that this situation has left you with a negative impression.
Account-related decisions are made in accordance with our Terms & Conditions and compliance procedures. For privacy and security reasons, we are unable to discuss specific account details or review outcomes in a public forum.
If you require further clarification regarding your case, we kindly ask you to continue communication through our official support channels.
Kind regards,
JustBit Team
Justbit からの回答
Hallo Jeroen,
Bedankt voor je uitgebreide en eerlijke feedback. We waarderen het dat je jouw ervaring zo duidelijk deelt.
Fijn om te horen dat je eerste uitbetaling succesvol is ontvangen en dat je over het algemeen tevreden bent met het platform.
Zoals aangegeven kunnen verwerkingstijden soms variëren afhankelijk van de drukte en de gebruikte betaalmethode, waardoor sommige transacties iets langer kunnen duren dan gebruikelijk.
We waarderen je geduld en vertrouwen, en hopen uiteraard dat ook je lopende uitbetaling spoedig succesvol wordt afgerond.
Met vriendelijke groet,
JustBit Team
I registered on this platform and…
I registered on this platform and deposited $80. I placed one bet, it won, and set the payout to $60. They haven't withdrawn my money for three days now. Support says they'll pay out any minute, so please wait. But they still haven't paid. I don't recommend this platform because the amount involved is small; I definitely wouldn't trust them with larger amounts. Thank you for your attention.
2026年5月13日
自発的なレビュー
Justbit からの回答
Hello,
Thank you for your feedback.
We take all concerns seriously and appreciate you taking the time to share your experience.
We’re sorry for the delay with your $60 withdrawal. To resolve this faster, please get in touch with our support team again via live chat or email. We will personally escalate your case.
All withdrawals are processed according to our Terms and Conditions. Your case will be reviewed as quickly as possible.
Best Regards,
Justbit Team
WARNING: This casino is part of a group with a documented history of illegal operations in the Netherlands
Justbit operates under the same corporate group as LuckyGem, Betspino, JustBit, WinHero and zumobet , all connected through Sapphire Summit / registration number 3-102-903325 SRL, incorporated in Costa Rica.
Why this matters:
The Kansspelautoriteit (KSA) — the Dutch gambling authority — has previously taken formal enforcement action against Betspino, another casino within this same group, for illegally targeting Dutch consumers. Following this enforcement action, Betspino dissolved its company registration. This is a well-documented pattern: operate illegally, receive sanctions, rebrand under a new casino name.
What I personally experienced at LuckyGem (same group):
• Deposits were accepted immediately and without restrictions
• Multiple withdrawal attempts failed repeatedly
• When I finally received an explanation, it came weeks later and was inconsistent with what I had been told previously
• My complaint was closed without resolution
• My Trustpilot review was flagged for removal — it was reinstated with a verified badge
The bigger picture:
Across all casinos in this group, the same pattern emerges:
• Vague and generic positive reviews that appear inauthentic
• Serious complaints about blocked withdrawals
• Players being ignored for months
• Dutch players discovering too late that these casinos operate without a KSA licence
I have filed formal complaints with the KSA, and I am currently in contact with this casino group’s payment provider regarding compliance concerns. I am also registering with a legal organisation that specialises in collective proceedings against illegal casino operators.
My advice:
If you are a Dutch player, do not deposit at any casino within this group. You have no consumer protection and withdrawing your funds may prove impossible.
I will update this review if the situation is resolved.
2026年3月31日
自発的なレビュー
Justbit からの回答
Hello,
Thank you for your feedback. We take all concerns seriously and appreciate you taking the time to share your experience.
We would like to clarify that we operate as an independent brand and are not affiliated with, nor responsible for, the operations or actions of other companies or websites mentioned in your review. Any statements regarding corporate group structures or third-party entities are outside of our scope of operation.
All services provided by our platform are delivered in accordance with our own Terms and Conditions, applicable regulations, and internal compliance procedures. Each player account and transaction is handled individually and assessed based on its own activity and verification requirements.
We also do not interfere with or manage external reviews or ratings on third-party platforms, and any moderation decisions are made solely by those platforms according to their own policies.
If you have a specific issue related to your own account, we encourage you to contact our support team directly so it can be properly reviewed and addressed.
Best Regards,
Justbit Team
Response to your answer
Dear JustBit,
Your response only confirms what I am increasingly beginning to suspect: there is no real intention to resolve this matter in a fair and timely manner.
From my perspective, this process feels like a deliberate attempt to delay and stall for as long as possible, in the hope that I will eventually give up. The continued lack of transparency, the absence of any concrete timeline, and the repeated generic responses only reinforce this impression.
Let me be very clear — this is not acceptable.
Any legitimate and properly functioning company should be able to provide at least a reasonable timeframe or a meaningful update. The fact that you are unable or unwilling to do so raises serious concerns about how customer funds and refund requests are being handled.
At this point, my trust in your handling of this situation is extremely low.
If this matter is not resolved promptly with clear communication and a concrete outcome, I will escalate this further through all available channels. I will also ensure that my experience is shared publicly so that others can form their own opinion about how your platform operates.
I expect a proper, transparent, and final response without further delay.
Kind regards,
Marco
Thank you for your response, but your reply is exactly the reason why this situation has become unacceptable.
For more than 3 years I have been trying to resolve this issue through your “official support channels.” During that time I have sent well over 200 emails, and a huge number of them were completely ignored. The few responses I did receive were mostly generic copy-paste messages with no real answers, no transparency, and no actual effort to resolve the case.
Claiming publicly that the case is still “under review” after 3 years is honestly ridiculous. No legitimate company should need years to investigate a customer case while continuously avoiding direct answers.
What makes this even worse is that you present yourselves publicly as professional and trustworthy, while privately failing to provide even basic customer support or fair treatment. At this point it no longer feels like incompetence — it feels deliberate.
People should seriously think twice before trusting JustBit with their money, because if something goes wrong, you may end up being ignored for years without resolution, exactly like I have been.
Kind regards,
Marco
2026年3月21日
自発的なレビュー
Justbit からの回答
Hello Marco,
Thank you for your message.
We understand your concerns and acknowledge your request for clearer communication. Please note that cases of this nature may require coordination with multiple parties, which can affect both timelines and the level of detail that can be shared during the process.
We want to assure you that your case has not been disregarded and remains under review. Updates are provided as soon as there is confirmed information available.
For privacy and security reasons, we are unable to discuss specific case details in a public review. We kindly ask you to continue communication through the official support channel so the responsible team can provide you with further updates.
Kind regards,
JustBit Team
JustBit.io fremstår som en ryddig og…
JustBit.io fremstår som en ryddig og moderne casinoplattform for voksne brukere. Designet er stilrent og mørkt, noe som gjør siden behagelig å bruke uten å føles rotete. Det er lett å navigere, og språkalternativene gjør tjenesten tilgjengelig for brukere fra mange land.
2026年2月3日
自発的なレビュー
Justbit からの回答
Hei Lilliana,
Takk for at du deler din tilbakemelding!
Vi er glade for å høre at du synes plattformen er oversiktlig og behagelig å bruke, med enkel navigasjon og tilgjengelige språkvalg. Vi jobber kontinuerlig med å gjøre brukeropplevelsen så smidig og komfortabel som mulig for alle våre spillere.
Vi setter pris på at du tok deg tid til å dele dine inntrykk, og håper du fortsetter å ha gode opplevelser hos oss.
Vennlig hilsen,
JustBit Team
Qua RTP een fijne site
Qua RTP een fijne site. Bonussen vallen regelmatig en ze betalen ook goed. Enige minpunt is dat mijn uitbetalen al 2 dagen op pending staat. Klantenservice is wel snel en erg vriendelijk.
Ik zal mijn review veranderen naar 5 sterren zodra ik mijn uitbetaling heb ontvangen.
Update: zojuist uitbetaald gekregen! 48 uur zoals beloofd. 5 sterren!
2026年2月25日
自発的なレビュー
Justbit からの回答
Hallo,
Bedankt voor je review en voor de update!
Fijn om te horen dat je een goede ervaring hebt met het RTP, de bonussen en onze klantenservice. We zijn ook blij dat je uitbetaling uiteindelijk binnen de verwachte termijn van 48 uur is verwerkt.
Dank je wel voor het aanpassen van je review naar 5 sterren — dat waarderen we enorm!
We wensen je veel plezier en succes met spelen op ons platform.
Met vriendelijke groet,
Justbit Team
Stay away guys
Stay away guys, don’t pays out. Had several thousands.. didn’t answer after that. Impossible to pay out.
2025年1月31日
自発的なレビュー
Justbit からの回答
Hello Sjoerd,
We are sorry to hear about your experience. We want to assure you that all withdrawal requests are processed according to our procedures, and no requests are ignored.
Sometimes the process can take a little longer due to necessary checks, but our support team is always available via chat or email to assist and provide updates. Once everything is completed, we will contact you directly.
Kind regards,
JustBit Team
Justbit からの回答
Hallo Muzafer,
Gefeliciteerd met je winst van 2k! Geweldig om te horen dat je je opname maandag hebt gedaan en vandaag al hebt ontvangen. Bedankt voor het delen van je ervaring en veel speelplezier verder!
Met vriendelijke groet,
JustBit Team
Justbit confiscated 5,5k usd and refuse…
Justbit confiscated 5,5k usd and refuse to provide sufficent reasoning. They use vage terms in their terms of conditions to justify the confiscation.
Stay away!
2026年1月7日
自発的なレビュー
Justbit からの回答
Hello Aleks,
We’re sorry to hear about your concerns.
Please note that all account actions, including any adjustments, are carried out in accordance with our Terms & Conditions, which are designed to ensure fair and safe play for all users.
For clarification regarding your account or transactions, we kindly ask you to contact our support team via live chat or email.
Our team reviews every case carefully and will provide assistance to resolve any questions or issues.
Kind regards,
JustBit Team
5 depozite met bonus en geen wining…
5 depozite met bonus en geen wining krajgen de game wild volcano absolut
2026年1月3日
自発的なレビュー
Justbit からの回答
Hello Milena,
Het spijt ons te horen dat uw ervaring met het spel Wild Volcano niet aan uw verwachtingen voldeed. We willen benadrukken dat uitkomsten bij onze spellen gebaseerd zijn op RNG (Random Number Generator), wat betekent dat resultaten willekeurig en eerlijk zijn.
We nodigen u ook uit om andere slots op ons platform te proberen, aangezien we een groot en gevarieerd spelaanbod hebben dat wellicht beter bij uw voorkeuren past.
Als u vragen heeft over bonussen of uitbetalingen, kunt u altijd contact opnemen met onze support via live chat of e-mail. Ons team staat 24/7 klaar om u te helpen en eventuele onduidelijkheden te verduidelijken.
Met vriendelijke groet,
JustBit Team
Un Casino de m*rde qui m’a volé +450€…
Un Casino de m*rde qui m’a volé +450€ en inventant des fausses accusations de franchissement des règles sans apporter aucune preuves, je déconseille fortement des voleurs qui ne veulent pas perdre
2026年1月1日
自発的なレビュー
Justbit からの回答
Bonjour Bekso,
Nous sommes désolés d’apprendre que vous avez eu une expérience négative.
Nous tenons à préciser que nous ne bloquons ou ne retirons jamais d’argent d’un compte sans raison vérifiable, et que toutes les décisions sont prises conformément à nos Terms & Conditions.
Pour toute question ou clarification concernant votre compte ou vos transactions, nous vous invitons à contacter notre support via e-mail ou live chat. Notre équipe examine chaque demande attentivement et vous aidera à résoudre toute situation.
Cordialement,
JustBit Team
Hello Deze casino is good
2025年11月22日
自発的なレビュー
Justbit からの回答
Hello Marian,
Thank you for your feedback! We’re glad to hear that you’re enjoying the casino. If you ever need any help or have questions, our Support Team is available 24/7 and always happy to assist.
Have a great time playing!
Best Regards,
JustBit Team
justbit.io are scammers
Justbit.io closed my account without any valid reason or evidence of wrongdoing. I did not violate any terms or commit any crime. My account was restricted immediately after I won a bet and requested a withdrawal.
Instead of paying out my legitimate winnings, Justbit.io confiscated all my funds, including my original deposit. This behavior is unacceptable and highly unethical. A bookmaker that cannot pay winning customers should not be operating at all.
I play to win, as every bettor does. If a platform cannot handle winning players, it should shut down rather than scam users. I am demanding a full refund of my balance, including my deposit.
If my funds are not returned, I will report Justbit.io to all relevant review platforms, watchdogs, and regulatory bodies, and I will continue to warn others across their social media channels.
Do not register with Justbit.io. Based on my experience, this platform engages in unfair practices and should be avoided.
2025年11月20日
自発的なレビュー
Justbit からの回答
Hello Yusuf,
We’re sorry to hear about your concerns and understand your frustration. Please be assured that Justbit.io is a fully licensed and regulated casino, and all account actions, including any restrictions, are conducted strictly in accordance with our Terms and Conditions and internal compliance procedures.
All withdrawals and account activities are carefully reviewed to ensure fairness, security, and compliance with responsible gaming policies. If there is any concern or misunderstanding regarding your account, our Support Team is available 24/7 to review the situation securely and provide assistance directly.
We encourage you to reach out to our support channels so that your case can be evaluated and any pending issues addressed. Our goal is to provide a safe and transparent environment for all players, and we take every inquiry seriously.
Kind regards,
Justbit Team
Reliable
I retract my previous review.
I won on 5/11 and on 6/11 the money was in my account. On the one hand, it was my fault for not checking my card, and on the other hand, there was a lack of assertive communication.
But today, Jacobo helped me, and that's what I would call an assertive conversation. In a moment, he resolved the situation.
I apologise, especially to the Justbit staff. I was rude, I'm sorry.
Thank you.
2025年11月5日
自発的なレビュー
Justbit からの回答
Hello Andreia,
Please be assured that JustBit is a fully licensed and regulated casino, and we always operate in accordance with our Terms and Conditions and internal compliance procedures to ensure fairness and security for all players.
We understand that waiting for a withdrawal can be frustrating. Our Support Team is available 24/7, and you can always reach out directly to receive assistance and clarification regarding any transaction or account issue.
We are committed to helping our players and maintaining a safe and transparent gaming environment, so there is no need to worry.
Kind regards,
JustBit Casino Team
Justbit からの回答
Hello Jamie,
Thank you for taking the time to leave a review — we truly appreciate your kind words. It’s motivating to know that players enjoy the environment we create. Our team is committed to maintaining a reliable and user-friendly platform and to continually improving the experience for everyone.
If you ever need assistance or have suggestions on how we can improve, our 24/7 live chat is always available to help. We value your trust and look forward to welcoming you back for many more enjoyable sessions.
Best regards,
JustBit Team
very good casino
2025年11月9日
自発的なレビュー
Justbit からの回答
Hello Ava,
Thank you for your feedback! We’re glad to hear that you’re enjoying your experience with us. Our team works hard to provide a smooth and enjoyable gaming environment for all players.
Best regards,
JustBit Team
Lack of transparency – my experience with Justbit and related brands
I want to warn other players about my experience with Justbit, which appears to be connected to the former Casbit Group N.V.
After a previous settlement with that company, I discovered that new corporate structures and casino brands have emerged that seem to operate in much the same way. It appears that multiple company names are being used, making it difficult for players to verify who is truly behind these platforms or under what licence they operate.
In the past, I was asked to sign a confidentiality agreement related to my earlier dispute. I intend to make this document public soon so that others can understand how these business arrangements work and which casino sites may be involved.
My advice: exercise extreme caution and always check whether a casino is properly licensed before depositing any funds.
Dont believe their reaction underneath, after all this time still no reaction by live chat or email
2025年11月4日
自発的なレビュー
Justbit からの回答
Hello David,
Thank you for sharing your thoughts. We would like to assure you that we are a fully licensed casino that operates in full compliance with all regulatory standards. We value the trust of our players and never engage in any misleading or unfair practices.
If you have any questions or concerns regarding your account or experience, please don’t hesitate to contact our 24/7 live chat. Our support team is always available and ready to help resolve any issue as quickly as possible.
We appreciate your feedback.
Best regards,
JustBit Team
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Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。