Leanna was really quick to answer and managed to arrange the service next day. The guys turned and worked really quickly and were so polite - good experience.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Company dismantled and cleared 2x 6x8ft sheds, plus a few contents. Great experience with quoting; all queries answered quickly and in a friendly way. Price seemed fair. Valued their ethical / resp... もっと見る
企業が回答しました
Within 5 minutes of contacting Just Clear, Brendan replied and we arranged clearance for two days later Frank and his team arrived punctually and 40 minutes later, the job was done. They we... もっと見る
企業が回答しました
The team (Suhaib and George) arrived on time, quickly and efficiently organised and prioritised the exit of all pieces/bags/furniture etc. Solved the puzzle of deconstructing the large sofa, patience... もっと見る
企業が回答しました
企業情報
当該企業による記述
Just Clear leads the House Clearance sector in the UK, driven by our commitment to sustainability and exceptional customer service. With an extensive network of branches nationwide, we stand as the largest and most trusted clearance specialist in the country. Our comprehensive services encompass sustainable Property Clearance, House Clearance, Office Clearance, Recycling & Reuse management, Hoarding Clearance, Garden Clearance, Probate Clearance, Site Clearance, Valuations, Skip Bag service, Void property clearance, Bulky waste removal, Fly tip clearance, Junk Removal Service, Cleanout, Hoarding Assistance, Hoarder or Hoarding Help, Recycling Services, and Eco-Friendly Junk Disposal. By partnering with local franchise owners backed by our national infrastructure, we offer clients nationwide coverage coupled with personalized service. Our regional branches boast intimate knowledge of their areas while benefiting from the support of our central resources across finance, HR, QHSE, assets and fleet, marketing, and national operations management. This ensures a seamless experience, combining local expertise with scalable solutions for one-off local contracts and national accounts. Social responsibility lies at the heart of our operations, as we strive to create employment opportunities and support local communities in every region we serve. With a track record of award-winning excellence, including accolades such as the National Recycling Award, Probate Industry Awards, Wills and Probate Awards, and Business Green Leaders Award, we maintain ISO14001, ISO 45001, CHAS, and ISO 9001 accreditations. These certifications underscore our unwavering commitment to environmental sustainability, health and safety, and quality management across all facets of our operations.
連絡先
Yard 2, Cocks Crescent, KT3 4TA, Kingston upon Thames, 英国
- 03453198000
4.9
優良
240件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
George and Willom: hardworking and respectful
George and Willom were on time, hardworking, respectful, considerate and thorough: great cheerful service!
2026年10月8日
自発的なレビュー
Just Clear® - Kingston からの回答
Thank you so much for using our service and for your kind words. We are delighted to hear all went well. From everyone at team Just Clear!
Quick turnaround and professional service
Leanna was really quick to answer and managed to arrange the service next day. The guys turned and worked really quickly and were so polite - good experience.
2026年9月30日
自発的なレビュー
Just Clear® - Kingston からの回答
Thank you so much for using our service and for your kind words. We are delighted to hear all went well. From everyone at team Just Clear!
House clearance
Arrived on given day. All items removed.
Very polite. Would recommend.
2026年9月10日
自発的なレビュー
Just Clear® - Kingston からの回答
Thank you so much for using our service and for your kind words. We are delighted to hear all went well. From everyone at team Just Clear!
Just Clear was straightforward and…
Just Clear was straightforward and clear about what they would do, (clear everything and reuse or recycle as much as possible) and how much it would cost. They were flexible and helpful and did what they said when they said they would. They left the house clean and tidy. We can’t fault them.
2026年9月16日
自発的なレビュー
Just Clear® - Kingston からの回答
Thank you so much for using our service and for your kind words. We are delighted to hear all went well. From everyone at team Just Clear!
Excellent service by Arnie
Excellent service by Arnie and colleague. Fast communication, quick turnover, friendly and efficient. Would recommend and would use again.
2026年7月29日
自発的なレビュー
Just Clear® - Kingston からの回答
Thank you so much for using our service and for your kind words Vera. We are delighted to hear all went well. From everyone at team Just Clear!
An amazing company
An amazing company! Excellent and clear communication throughout and the technicians on the day were wonderful, really friendly and did SUCH a good job clearing our house. I was anxious about this but I really shouldn’t have worried! I would recommend them to anyone, also at a very fair price. Thank you so much
2026年7月22日
自発的なレビュー
Just Clear® - Kingston からの回答
Thank you so much for using our service and for your kind words Rachel. We are delighted to hear all went well. From everyone at team Just Clear!
Great service
They kept us up to date on the timings. We had 3 sofas and an armchair we wanted collected. Both the guys who came were charming and cheerful and do a great job.
2026年7月20日
自発的なレビュー
Just Clear® - Kingston からの回答
Thank you so much for using our service and for your kind words Sarah. We are delighted to hear all went well. From everyone at team Just Clear!
Quick, easy and Friendly collection
They collected a mattress from me, guys were friendly and swift in the collection.
Booking it was super easy through their email booking team.
2026年7月8日
自発的なレビュー
Just Clear® - Kingston からの回答
Thank you so much for using our service and for your kind words Mex. We are delighted to hear all went well. From everyone at team Just Clear!
As good as it gets
It would be a 10 stars if I could!
A great experience from start to finish .
Fantastic communication, very proactive and keeping there process.
Was the best price of the 3 quotes I got for a job in Pimlico.
The friendly and motivated team
arrived as promised, emptied a one bedroom flat absolutely packed with junk and very dirty things in less then half a day.
This guys are angels, thank you
I would definitely call them again and recommend Just Clear to anyone in London.
2026年6月4日
自発的なレビュー
Just Clear® - Kingston からの回答
Thank you so much for using our service and for your kind words Quidam. We are delighted to hear all went well. From everyone at team Just Clear!
He was a really helpful guy
He was a really helpful guy. Definitely worth calling him
2026年4月8日
自発的なレビュー
Just Clear® - Kingston からの回答
Thank you so much for your kind words Simon. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.
They were very professional and careful…
They were very professional and careful not to damage anything. This is the second time I use them and I definitely will recommend them.
2026年4月9日
Just Clear® - Kingston からの回答
Thank you so much for your kind words Lucia. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.
Fantastic Service and Super Speedy!
Really great service! I enquired today and everything was collected within a couple of hours. Super quick, efficient and really friendly. Would highly recommend.
2026年3月6日
自発的なレビュー
Just Clear® - Kingston からの回答
Thank you so much for your kind words Jessica. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.
Excellent
Excellent , this is the second time we have used just clear. Job done on time. Friendly team. Would use them
again. Thank you just Clear.
2026年2月16日
自発的なレビュー
Just Clear® - Kingston からの回答
Thank you so much for your kind words Mrs E . We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.
Amazing Team
Amazing Team! They helped us clear out a LOAD of garden waste which would have been an absolute nightmare and huge cost elsewhere. Couldn’t thank this team enough, especially with me being abroad.
2026年2月6日
自発的なレビュー
Just Clear® - Kingston からの回答
Thank you so much for your kind words Harry. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.
Great customer focus
This could have so easily been a 2 or 3 star review.
If it were not for the responsiveness and customer focus from Brendan and his team.
Firstly they arranged the clearance with a decent price extremely quickly.
There was a couple of logistic hiccups - which could have been frustrating - but both Brendan and Dee (from logistics team) were super responsive and made it right with the least amount of fuss.
It is great when things go to plan - but good companies really matter when things do not - and how they respond makes all the difference.
On that front - JustClear shines.
Highly recommend.
2026年1月30日
自発的なレビュー
Just Clear® - Kingston からの回答
Thank you so much for your kind words PD. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.
Bungalow clearance
George and William understood what was needed very quickly. They worked methodically and checked things when they needed to or if they had a suggestion. I would highly recommend.
2026年1月28日
自発的なレビュー
Just Clear® - Kingston からの回答
Thank you so much for your kind words Randh. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.
Vinesh and his colleague were very…
Vinesh and his colleague were very friendly and efficient. All the rubbish was cleared really quick and efficiently
2026年1月19日
自発的なレビュー
Just Clear® - Kingston からの回答
Thank you so much for your kind words Lewis. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.
excellent service!
2026年1月10日
自発的なレビュー
Just Clear® - Kingston からの回答
Thank you so much for your kind words Stefan. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.
Misleading and unprofessional service
My experience with Just Clear – Kingston was extremely disappointing. Communication was poor from start to finish, promises were made and not kept, and the overall service did not match what was advertised.
What I found most frustrating was the lack of accountability. When issues were raised, they were brushed off rather than resolved properly. For a company that markets itself as professional and reliable, the reality was the opposite.
I would not use this company again and would advise others to be cautious before booking.
2025年11月24日
自発的なレビュー
Just Clear® - Kingston からの回答
Thank you for your feedback.
We’re sorry to hear that this was your perception of our service. We take concerns about communication and accountability very seriously. However, we’ve been unable to identify a booking or interaction that matches the details provided in this review.
We would genuinely like the opportunity to look into this and address any issues properly. If you did use our Just Clear – Kingston service, please contact us directly with your booking details so we can investigate and work towards a resolution.
We’re committed to providing a professional and reliable service, and we encourage customers to raise any concerns with us so they can be dealt with promptly and fairly.
Just Clear – Kingston Team
Great company!
Such a pleasurable experience from the booking to the collection. Brendan & his guys who collected the sofa were so helpful. I’d recommend these guys to anyone! Also, the fact that you can book & get a next day booking was great!
2025年12月16日
Just Clear® - Kingston からの回答
Thank you so much for your kind words Clare. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.
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