A great company with very nice products at a great price. They offer a limited selection and the hair peices are realistic and easy to use.
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I will continue to sing your companies praises to many! From someone w PCOS that has hair growth issues (thinning) as well as the benefit of how comfortable and how confident I feel in them has made v... ãã£ãšèŠã
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I would give zero stars if that were an option. I've paid in full and still havenât received my order, and every attempt to get help has been met with silence or completely useless responses. This ha... ãã£ãšèŠã
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Care free and confident year-round hair! Before Juvabun the most stressful part of my day was how to keep my fine thin hair professionally presentable. Now, color matched perfectly, I no longer fret... ãã£ãšèŠã
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At JuvaBun, we focus on enhancing your natural beauty rather than altering it. Our aim is to create products that encourage you to see yourself as beautiful at any age or form. We spent two years developing JuvaBun hair extensions with the goal of helping women who struggle with hair thinning. Through this process, we learned that many solutions were inadequate, time-consuming, and damaging to the hair.
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I kept putting g it into my cart andâŠ
I kept putting it into my cart and taking it out. Finally I bought it. I was skeptical of color match. It is perfect! Everyone comments on my cute hair. I always say it is fake and give a quick javabun commercial. One of my friends bought one and she gets great comments too.
2025幎7æ13æ¥
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Juvabun ããã®åç
Hi Kathy,
Thank you so much for sharing your experience! Weâre so happy to hear that you love your Juvabun and that the color match turned out perfectly. ð
Itâs wonderful to know youâre getting so many compliments, and we truly appreciate you spreading the word! Your support means a lot to us.
â The Juvabun Team
Thank you so much - WONDERFUL PRODUCT!
I will continue to sing your companies praises to many! From someone w PCOS that has hair growth issues (thinning) as well as the benefit of how comfortable and how confident I feel in them has made vacationing and life so much more fun! ð I feel so put together! Besides, I think cute ponytails just make people happier ð
2025幎10æ1æ¥
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Juvabun ããã®åç
Thank you so much for your wonderful review! ð Weâre truly touched to hear how much our products have helped you feel more confident and comfortable. Knowing that theyâve made a positive difference in your everyday life and vacations means the world to us! Weâre so grateful for your support and for sharing your experience â you inspire us to keep creating products that make people feel beautiful and happy. ðžâš
â The JuvaBun Team ð
I own 10 of these
I own 10 of these! They are so realistic and amazing looking and help you fix your hair in a flash! I would be lost without them!
2025幎9æ27æ¥
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Juvabun ããã®åç
Wow, thank you so much for your amazing review! ð Weâre thrilled to hear you love your collection and that our products make getting ready so much easier! Your support means the world to us â weâre so happy to be part of your hair routine. âš
â The JuvaBun Team ð
Buyer beware
Buyer beware i placed an order over 2 weeks ago I payed extra for the delivery so I would have it on time never received it!! They are now telling me that the product was delivered by the USPS the tracking number they gave me my USPS said that it not a tracking number I canât get anyone on the phone or to contact me
2025幎8æ27æ¥
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Juvabun ããã®åç
Hi there, weâre so sorry to hear about your experience and the delay with your order. We completely understand how frustrating this must be, especially since you paid extra for delivery. Please know this is not the experience we want for our customers. Could you kindly send us your order number via email ( info@juvabun.com) or direct message so we can investigate the tracking issue with USPS right away and ensure this gets resolved for you? We truly appreciate your patience and the chance to make this right.
Awesome products!!!!
My products were sent to me on time and I was happy with everything that I got. I purchased the curly ponytail, the straight ponytail, and of course the messy bun. I use all of them a lot, and they are fantastic.
2025幎8æ18æ¥
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Juvabun ããã®åç
Thank you so much for your wonderful feedback! ð Weâre thrilled to hear that you received your order on time and that youâre loving your curly ponytail, straight ponytail, and messy bun. It makes us so happy to know youâre enjoying them and using them often. We truly appreciate your support and look forward to bringing you more styles youâll love!
Fine quality and worth the money. Exceptional Customer Service!
I received my items and they are definitely high quality. Unfortunately, and this is not Juvabun's fault, the color I thought would work didn't. It took a little time to get a hold of someone, but I was persistent and eventually got someone to help me. They took care of my issues, were kind, courteous, apologetic and sincere. I am going to try to get the correct color for my hair and look forward to wearing it daily as I work in an office setting and having an easy and quick way to make my hairstyle look like it took a long time to put together, is something I'm looking forward to.
2025幎7æ29æ¥
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Juvabun ããã®åç
Thank you so much for your kind and thoughtful review! We're so glad to hear that you were impressed with the quality of the items and that our team was able to assist you in finding a solution.
We truly appreciate your patience and persistence â and weâre happy we could turn things around and help you feel confident about trying a new shade. Weâre excited for you to find the perfect match and canât wait for you to enjoy the ease and style JuvaBun brings to your daily routine!
If you ever need more help with color matching or styling tips, weâre just a message away. ð
Warmly,
The JuvaBun Team
I would give zero stars if that were an option
I would give zero stars if that were an option. I've paid in full and still havenât received my order, and every attempt to get help has been met with silence or completely useless responses. This has been incredibly frustrating and unacceptable.
2025幎7æ8æ¥
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Juvabun ããã®åç
Hi Lori,
We sincerely apologize for the inconvenience youâve experienced. This is definitely not the experience we want any of our customers to have. I understand how frustrating it is to have your order delayed and to feel unheard when reaching out for support.
Please allow us to make this right. Kindly send us your order number or any reference details via info@juvabun.com, and we will prioritize checking and resolving this issue for you as quickly as possible.
We truly value your patience and are committed to making things right.
Thank you,
JUVABUN
I love Juvabun products
I love Juvabun products! Iâve used them for years and canât imagine life without them. I have thin, fine hair so any styling is useless. 30 second hairstyle is perfect for me!
2025幎7æ6æ¥
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Juvabun ããã®åç
Hi Kristi,
Thank you so much for your amazing feedback! ð We're so happy to hear that Juvabun has made styling easier and more fun for you. Itâs wonderful to know our products make a difference, especially for fine hair like yours.
Your support over the years means the world to us! If you ever want to share photos of your favorite Juvabun looks, weâd love to see them. ð«
Thanks again for being part of the Juvabun family! ð«¶
Great products
Great products , youâll get loads of compliments
Staff is very helpful with any issues you may have from picking the right color and getting the right piece for you
Start looking even more fabulous
2025幎7æ2æ¥
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Juvabun ããã®åç
Hi Eileen,
Thank you so much for your lovely feedback! ð Weâre thrilled to hear youâre happy with our products and service. It makes us so happy knowing youâre feeling fabulous and getting those well-deserved compliments! ð
Our team is always here to help you look and feel your best, so never hesitate to reach out. Thanks for being part of the Juvabun family! ð«
â Renee
Juvabun Team
Customer serviceâŠ
Initially my package didn't arrive and the tracking # provided showed my package delivered in another state. I believed it wouldn't get resolved. I was wrong. Customer service responded immediately and my package was delivered within a few days. I am impressed with my purchase. The color (light grey) matches perfectly!! Looks like human hair. Many complements. Great company to do business with.
2025幎6æ25æ¥
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Juvabun ããã®åç
Hi Julia,
Thank you so much for sharing your experience! Weâre so glad everything was resolved quickly and that youâre happy with your order. ð Itâs great to hear the color was a perfect match and youâre loving the look â those compliments are well-deserved!
We truly appreciate your patience and understanding, and weâre always here if you need anything in the future. Thanks again for choosing us! ð
â Renee
Juvabun Team
Phenomenal match!
I received a messy bun and just got a long ponytail from Juvabun, both in silver grey and both match my hair beautifully! The ponytail is a clip on and wraps around my mini ponytail and a swatch of hair is wound around the ponytail to hide the top material holding the pony together. Absolutely beautiful!
2025幎6æ13æ¥
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Still waiting!!!
I have ordered from Juvabun for years and have been extremely happy with their product. But currently I am beyond frustrated! I have called...emailed...tried their chat method...NO RESPONSE!! I have 2 orders that have not been fullfilled.
2025幎5æ3æ¥
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Juvabun ããã®åç
Weâre truly sorry to hear about your recent experience, and we completely understand your frustration. This definitely does not reflect the level of service we are committed to providing.
Weâd love the chance to make this right for you. Kindly send us a private message with your order numbers or email address so we can personally look into this and provide you with a quick update.
Thank you for bringing this to our attention â we genuinely appreciate your loyalty over the years, and weâll do everything we can to resolve this promptly.
red hair match
I have red hair and find it very difficult to find pieces that match. The one I got from juvabun almost matches perfectly. I have ordered 2 more and hope they match as well.
2025幎5æ10æ¥
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Juvabun ããã®åç
Hi Jan,
Thank you so much for your kind feedback! We're thrilled to hear that you found a piece that almost perfectly matches your red hair â we know how tricky that can be! ð
Fingers crossed the next two are just as perfect ð€ If you ever need help with color matching in the future, feel free to reach out â weâre always happy to assist.
We truly appreciate your support! ð
If there was a minus star
If there was a minus star, I would give it. I have called, emailed, and sent in on the message link, the past week. I am now up to 15 times and still zero response. The Worst Customer Service Ever. My last order was wrong, and gave up and ate the cost. Stupid me, thought I would try again and ordered 4. The order was the wrong color. I am so frustrated, I was going to exchange, but now just want my money back and I will NEVER order again. They print easy returns or money back. This is a joke. Terrible, Horrible, customer service. This place is nothing more than a scam. Please do not order from this place. You will be SORRY!
2025幎5æ7æ¥
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Juvabun ããã®åç
Hi Jana,
Weâre truly sorry to hear about your experience and the frustration it has caused. This is absolutely not the level of service we aim to provide, and we apologize for the lack of response you've encountered.
We understand how upsetting it is to receive an incorrect order and feel ignored when trying to resolve it. We take your feedback seriously and would like the opportunity to make things right. Please email us directly at info@juvabun.com with your order number and the details of your concern, and weâll prioritize your case immediately.
We know weâve let you down, and we appreciate you bringing this to our attention. While we canât undo the inconvenience, we are committed to improving our service and your experience with us.
Sincerely,
Renee | Team Manager
Oh my gosh, CUSTOMER SERVICE NIGHTMARE!
Oh my gosh. It has been an unbelievable nightmare. The worst customer service and return policy. I had to pay a total of $40 of my own money to return products that have never been refunded back to my credit card. One order for $79 and two for $24. I've disputed the charges but they still haven't submitted to my bank. I am ready to report them to a government agency for fraud unless I am refunded. Horrible, horrible, nightmare experience. I can't get anyone to respond to me.
2025幎4æ29æ¥
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Juvabun ããã®åç
Weâre truly sorry to hear about your experience and the frustration it has caused. This is certainly not the level of service we aim to provide. We understand how concerning it is to wait on refunds and feel unheard â and we sincerely apologize for any delay in communication.
Please email us directly at info@juvabun.com with your order numbers and return tracking details so we can immediately look into the status of your refunds and get this resolved for you.
Your satisfaction matters to us, and we are committed to making this right.
Sincerely,
The JuvaBun Team
The worst customer service ever!
I ordered 4 buns in medium brown. Each one is al different color, especially one is a light brown. I tried for well over a month to get a refund or exchange. They asked for pictures which I sent and still no answer. Iâve emailed at least a dozen times and still no response.
They definitely do not have the customer service or return/exchange policy that they claim to have.
I did email them and said, I will be writing a review and it wonât be good if I donât get resolution so buyer beware!
2025幎4æ3æ¥
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Juvabun ããã®åç
Weâre very sorry to hear about your experience and the frustration youâve faced â this is not the level of service we aim to provide. We completely understand how disappointing it is to receive items that don't match in color and then feel unheard when trying to get help.
Please accept our sincerest apologies for the delay in communication. If you could kindly resend your email to info@juvabun.com with the subject line âTrustpilot Follow-Up â [Your Name]â, we will prioritize your case and ensure a prompt resolution.
We genuinely want to make this right and regain your trust.
Sincerely,
The JuvaBun Team
Iâd buy it again!
Love how easy this is to use and itâs really cute!
2025幎4æ15æ¥
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Juvabun ããã®åç
Thank you so much for the kind words! ð We're thrilled to hear youâre loving how easy it is to use â and that you think itâs cute too! We appreciate your support and hope you continue to enjoy your JuvaBun.
Much love,
The JuvaBun Team ð
The hair quality is great as well asâŠ
The hair quality is great as well as the elastic. I have very thin hair but it gripped well
2025幎4æ22æ¥
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Juvabun ããã®åç
Thank you so much for your lovely feedback! ð Weâre so happy to hear that the quality and grip worked well for your thin hair â that means a lot to us. Weâre glad JuvaBun could give you both style and comfort!
With appreciation,
The JuvaBun Team âš
Easy to return and exchange! Great quality!
Well first I ordered too dark brown and it didnât match my color. I contacted JuvaBun and told them the hair clip was great quality it was just too dark. They explained how to send back and I got a full refund! I then ordered light brown and it matches exactly to my hair! I love it! Will definitely recommend to all my friends and will order more in the future! Very happy customer!
2025幎4æ3æ¥
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Juvabun ããã®åç
Thank you so much for your kind words and for sharing your experience! We're so glad we could help with the color exchange and that you found the perfect match in Light Brown ð€ It means the world to us that youâre happy with your JuvaBun and plan to recommend us â we canât wait to serve you again!
With gratitude,
The JuvaBun Team ð
Perfect blend and quality!
I absolutely love the wavy salt and pepper clip-in ponytail! Itâs the perfect confidence booster and adds a touch of beauty while embracing my natural grays. Iâve received so many compliments on how well it blends. Even my stylist is a little threatenedâone less weekly salon visit!"
2025幎4æ14æ¥
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Juvabun ããã®åç
We absolutely loved reading your review! 𥰠We're so glad the Salt and Pepper clip-in ponytail is giving you that extra boost of confidence while beautifully blending with your natural grays â compliments well deserved! And hey, if your stylistâs feeling a little threatened, weâll take that as a win ð Thank you for sharing the love and for being part of the JuvaBun family!
With love,
The JuvaBun Team ð
Trustpilot ãšã¯ã¹ããªãšã³ã¹
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