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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Hired a car last week as my car was in the garage and it was a great experience. App was very simple and easy to use. Great concept to be able to pick up a car without hassling the owner for keys.... もっと見る

5つ星のうち2の評価

Hi Karshare, Although I think your business is a fantastic idea, I've been let down by your technology both times I've used your app. The first time, I stopped for petrol at a service station where t... もっと見る

5つ星のうち5の評価

Used Karshare 3x and they have delivered each time. Quick and easy process, Even been able to hire cars 2 hours later which are clean and given on full tank so I can say they are a quick service. Len... もっと見る

5つ星のうち5の評価

Great app and amazing customer service. With all honesty, I can say that I haven't seen such a pro active and helpful customer support before. I've had some minor issues with couple rentals but it's a... もっと見る

企業情報

  1. カー シェアリング場所
  2. カー リース業
  3. レンタカー 代理店

当該企業による記述

Karshare is driving a more sustainable, shared future, where owners can rent out their cars to people nearby. Our smart technology and contactless process combined with a mission to empower local communities will help to define our tomorrow and enable a world to do more, with less.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

1445件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

この企業のTrustpilot 利用方法

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5つ星のうち5の評価

Easy, fast and reasonable price

Very easy to use! Just need a phone. Also the verification process is very fast and simple, even if for international drivers. The rent is much cheaper compare to normal rental site. The thing I like the most is that you can choose the location near you to pick up the car.

2022年7月8日
5つ星のうち1の評価

My First experience of using Karshare…

My First experience of using Karshare and I’ve been trying for well over a week to get hold of customer services on the phone to no one available. I’ve opted for call backs and no one has returned my calls. I’ve stayed on the line only to be told time after time I’m being connected and then a voicemail to say no one is available after being on hold for over 40 minutes!

2022年7月6日
自発的なレビュー
Karshare ロゴ

Karshare からの回答

Hi there Becky, thanks for your comments and it was great to speak to you in person last week and clarify your questions.

I apologise again for the trouble you had in getting through to us, we are working through our implementation of our new call management system and the insights you gave us have helped us to identify a further change we needed.

As a small team it can get very busy on the calls at times, but we know that in those cases we need to honour our commitments to call people back promptly.

Thanks again and I look forward to welcoming you and your friends onto the platform! Nick

5つ星のうち5の評価

Karshare app so easy to use and affordable prices!

Karshare app is so easy to use! I loved using the app to rent a car for a long weekend! Got this cute fiat 500 not far from my house, they have a wide variety of options available and the app is amazing to use, you can lock and unlock the car with the app! I would 100% recommend to anyone!

2022年7月5日
5つ星のうち4の評価

Good idea, good implementation with a minor caveat due to the concept of car sharing

Karshare has been incredibly easy to use, the customer service is also very good, response times are fast and if there have been any unexpected changes made to your booking they’re very helpful. The idea of letting people who are under 25 rent cars without having to face the ageism from insurance and rental companies is fantastic.

The only 2 reasons I didn’t give Karshare a full 5 stars is a on a minor issue with the concept itself and the tracking. You are using someone else’s car when they aren’t using it, so they can cancel your booking right after you’ve made it, which can be a bit infuriating at times if it happens to you numerous times (highest number of times I’ve experienced for one trip is 3 times), so have a backup plan in mind just in case. Also, the vehicle tracking records your driving score in speed and smoothness, however from what I’ve observed the smoothness bit is incredibly hardcore and the score plummets in traffic, which is a tad unfair as the traffic isn’t the driver’s fault.

2022年7月4日
5つ星のうち5の評価

Perfect

I installed the app and signed up for Karshare. This was very easy. Confirming my driver’s license and identity was equally easy, so was choosing a car to rent, reporting its condition on the app and even opening it with the app. The app kept an eye on km driven and fuel capacity. The return also went very smoothly. Perfect service.

2022年6月8日
5つ星のうち4の評価

Customer Support offered a refund for bad experience.

Customer Experience offered a refund for my bad experience with my first Karshare.

They charged me for fuel, even though I left it with more fuel. It didn’t let me post a review of the car on the app so i will post here. The car stank of alcohol and drugs. God forbid if I’d were stopped by police. You turn on the car and you were presented with a warning that the car needs engine oil and tire pressure. There were also what sounded like glass bottles in the trunk but I was too afraid to check. The car got me to my interview and back but you get what you pay for I guess.

2022年6月6日
自発的なレビュー
Karshare ロゴ

Karshare からの回答

Hi Iro Is King, we are sorry to hear you had a disappointing experience with Karshare which we want to resolve. Can you please contact our team by emailing sarah@karshare.com with your email and phone number so that we can follow up and find a solution. We look forward to speaking to you.

5つ星のうち5の評価

Brilliant company

Brilliant company

I have rented 3 cars in the last 8 months and I cannot recommend them enough. Booking is easy, cars rented all superb and the staff are super friendly and efficient if you need help. The cost of renting is more than competitive, feel I am getting value for my money. 👍👍👍

Loved the way they rate your driving and how you can get kudos for being a good driving and the extra cash you get is a real bonus.

Super, Super and Super!

2022年5月31日
自発的なレビュー
5つ星のうち5の評価

I've been using Karshare for a while…

I've been using Karshare for a while now and has always been really good, it doesn't cost much and the cars are in good conditions, I've started using it when I was under 25 cause the other car hire companies would make me pay a lot just cause I was young, anyway now I'm 25 and I still use it, To find a book a car is really quick and the start and end of the rental take around 10 minutes or so, so it's quite quick, and it allows me to move more easily around the country.
I never found any electric car to rent so far, it would be nice to be able to, but at the moment even the "normal" companies that rent cars don't actually have electric cars so it's not really a downside, more something that would be nice to have.

2022年5月30日

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