Beyond awful. Too much effort for them.
Beyond awful. I tried to call them over 15 times over 3 days, during thier opening to book. I went down and booked it for 11 children, for my daughters birthday. Booked for 11 children. They put us on a table that didn't even fit their plates on.
I then kept being told we have to leave the other 3 tables free, for other customers. There was no one in there and the mums of the children were ordering from them also.
My sister made them aware she wasnt part of the party and she made her separate order and when she asked for cutlery she was told to take it from the table with 11 children on it. There was only 11 sets there. They reluctantly bought more over to her.
When leaving they shouted your welcome. I deliberately didnt say thank you, as they wouldnt even clear the table to open her presents with her friends. So, i had to use another table. I left the wrapping paper behind as they were acting like it was too much trouble us being there. When we were the only people there. They wouldnt even come and take the order at the table either.
They said they couldnt not put sauce on a waffle. They couldnt put it in a pot, as someone wanted they separate for their child.
Very poor customer service with no smiles and dry and cold waffles.