Loved how accessible everything was! Easy to use website, clear indicators for what size each ghillie was and the differences and options were fantastic for all Irish dance needs. I LOVE the Fay's Pla... もっと見る
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The bag was wrapped and cared for with quality and care in mind. Super cute, I love it! Amazing quick delivery and communication.
The bag was delivered in very wonderful condition- felt like Christmas! It feels, looks, & functions like a high quality everyday purse. I also have a wallet that matches (different colors but same H... もっと見る
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The items weren't like the picture and looked like some other style mugs instead with no gold on them and the bottom ring was unpainted. I would have preferred one of the other two styles of mug if I... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 22 years, Keily’s has been a trusted destination for Irish dancers across the United States. We specialize in premium Irish dance shoes and accessories from leading brands, carefully selected to support dancers at every level, from their first class to championship competition. Our Irish dance collection includes jig shoes, ghillies, socks, buckles, laces, and performance accessories, all chosen for comfort, durability, and proper fit. Every product is stocked and shipped directly from the U.S. with no customs delays or duties. Beyond dance, Keily’s also offers a curated selection of authentic Irish gifts, apparel, and home décor. From traditional Aran sweaters and Irish caps to beautifully crafted gifts, each piece reflects the heritage, craftsmanship, and spirit of Ireland. Whether you are preparing for competition or looking for a meaningful Irish gift, Keily’s is here to help with expert selection, fast delivery, and decades of experience serving the Irish dance community.
The largest selection of Irish Dance Shoes & Irish Gifts
当該企業による記述
- Fast Shipping : 2–5 business days delivery on average
- No Tariffs : No tariffs or duties for US orders
- Easy Returns : No hassle 90-Day Returns
- Fast Dispatch : Dispatch within 1 business day
連絡先
55 South Street, Suite E, 10550, Mount Vernon, 米国
- 800-930-4432
- information@keilys.com
- keilys.com
Get up to 10% OFF Your First Order!
4.3
優良
126件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quick and easy solution
I ordered three brass shamrocks for my daughters and upon opening found there were only two. It was Christmas time and I know how busy things can be but I contacted customer service and they immediately shipped our missing piece. Great response and easy solution.
2025年12月25日
Keily's Irish Dance & Gifts からの回答
Thank you for your feedback! We’re glad we were able to quickly resolve the issue and truly appreciate you giving us the chance to make it right.
-The Keily's Team
Keily's Irish Dance & Gifts からの回答
Thank you for your feedback! We’re glad you’re happy with our shipping, refunds, and selection. We really appreciate your support!
-The Keily's Team
Great service and exceptional quality…
Great service and exceptional quality of the product.
2026年4月4日
Keily's Irish Dance & Gifts からの回答
Thank you for your feedback! We’re glad you’re happy with our service and the quality of your product. We really appreciate your support!
-The Keily's Team
Size chart is completely wrong
Size chart is completely wrong. I traced my daughter’s foot and measured in millimeters! The size chart for the shoe said to order an 8 in Women’s, which is what she wears in tennis shoes. They were WAY too big. Returned and ordered a 7. Still way too big. Measured with other girls’ shoes and she needs a 5.5. Still working on ordering the correct size. Ridiculous that the size chart is that wrong. Not too mention the company charges the customer to return the item and they accidentally sent as a soft shoe in the process. The company was quick to rectify that issue. The size chart needs fixed on the Corr’s hard shoes. This has now been a 6 wee process.
2026年3月9日
Keily's Irish Dance & Gifts からの回答
Thank you for sharing your experience. We are very sorry to hear about the difficulties you’ve had finding the correct size for your daughter’s shoes, and we truly appreciate your patience throughout this process.
Please know that we take your feedback very seriously. We will be launching an investigation into the Corr’s size chart to ensure everything is accurate and to help prevent similar situations for other customers in the future.
If you experience any further issues, please don’t hesitate to contact us directly, we are always here to help and will do our best to find the most suitable solution for you as quickly as possible.
Your input is incredibly valuable to us, and we truly appreciate you taking the time to share it.
-The Keily’s Team
Prompt service and delivery
Prompt service and delivery. Wide selection in stock. Great brand.
2025年12月2日
Keily's Irish Dance & Gifts からの回答
Thank you for your feedback! We’re glad you’re happy with our service, selection, and products. We really appreciate your support!
-The Keily's Team
The hat came fairly quick
The hat came fairly quick. It was the wrong size, we kept it anyway. I just made some adjustments to the back to make it fit. It's a lovely hat.
2026年2月6日
Keily's Irish Dance & Gifts からの回答
Thank you for your feedback! We’re glad you like the hat and were able to make it work. We really appreciate your support!
-The Keily's Team
It’s a nice little shop with friendly…
It’s a nice little shop with friendly owners. Packed with all kinds of fun stuff!
2026年3月7日
Keily's Irish Dance & Gifts からの回答
Thank you for your kind words! We really appreciate you taking the time to share your experience and are glad you enjoyed browsing our shop.
-The Keily's Team
The items weren't like the picture and…
The items weren't like the picture and looked like some other style mugs instead with no gold on them and the bottom ring was unpainted. I would have preferred one of the other two styles of mug if I had known that's how the paint and colors would be. I wasn't wild about the ones I bought with fluted tops but loved the vivid colors and touches of goldin the picture, especially the gold ring around the base. I kept them but won't buy again.
2026年2月6日
Keily's Irish Dance & Gifts からの回答
Thank you for your feedback. We understand your concerns regarding the mugs you received.
We were not aware of this issue until your review and have already contacted you via email to help resolve it. Please know that our customer service team is always available if any order is incorrect or defective.
We truly appreciate your understanding, as your feedback helps us improve our products and service for everyone.
-The Keily's Team
Keily's Irish Dance & Gifts からの回答
Thank you for your feedback! We’re glad your bag arrived quickly and that you’re happy with it. We appreciate your support!
-The Keily's Team
I wanted the Irish Blackberry color in…
I wanted the Irish Blackberry color in size 9.5–12.5 socks and was substituted for the West Cork Fuchsia in size 9.5–12.5 ones. The West Cork Fuchsia in size 9.5–12.5 ones are a good sock and I like them but I prefer the green.
2026年2月24日
Keily's Irish Dance & Gifts からの回答
Thank you for your feedback, we’re really glad to hear you like the West Cork Fuchsia socks.
We’re sorry that the Irish Blackberry color you originally chose wasn’t available at the time, and we understand you would have preferred that one.
We’re pleased to let you know that the Irish Blackberry socks are now back in stock. If you’d like, we’d be happy to help you place a new order.
Thank you again for your support, your feedback helps us continue to improve our service.
-The Keily’s Team
The cross is beautiful and arrived…
The cross is beautiful and arrived promptly and in perfect condition! For an enduring St. Brigid's Cross this is the very best. Also, pricing is very fair for the excellent quality.
2026年4月3日
Keily's Irish Dance & Gifts からの回答
Thank you for your feedback! We’re glad to hear your St. Brigid's Cross arrived promptly and that you’re happy with the quality. We really appreciate your support!
-The Keily's Team
Keily's Irish Dance & Gifts からの回答
Thank you for your feedback! We’re glad to hear you’re happy with your Irish Fisherman’s cap. We really appreciate your support!
-The Keily's Team
Keily's Irish Dance & Gifts からの回答
We’re extremely sorry to hear this. We’ve already reached out to you via email so you can share more details, helping us understand exactly what went wrong and how we can resolve the issue for you.
-The Keily's Team
I ordered a sweater for Christmas i…
I ordered a sweater for Christmas i received the wrong size. Customer service said they would send the correct size so that it would arrive in time for Christmas. After multiple follow ups with different reps who seemed to have no idea what i was talking about Christmas came and went and i never got the sweater i decided to just fully return the original sweater and im still waiting on my refund (its april)
2025年12月25日
Keily's Irish Dance & Gifts からの回答
Thank you for taking the time to share your experience, and we sincerely apologize for the inconvenience and frustration this situation caused, especially during the holiday period.
We understand how disappointing it was to receive the wrong size and then not receive the replacement in time for Christmas. This reflects a breakdown in our internal communication and order handling. While our team attempted to resolve the issue by arranging a replacement( reported on December 23rd) and later processing the return, we did not manage the situation as effectively as we should have, and for that we take full responsibility.
There was also a misunderstanding within our system regarding the status of your replacement, which led to the delay in issuing your refund. This is not the level of service we aim to provide.
We are actively addressing these issues and are in the process of switching to a new warehouse management system that will allow us to handle replacements and returns in a much more efficient and reliable way, helping to prevent situations like this in the future.
We have since investigated your case and issued your refund. We truly appreciate your patience and your feedback, and we are sorry again for the experience you had. If there is anything further we can do to assist, please don’t hesitate to reach out.
-The Keily's Team
Poor fit
I ended up having to order a 1/2 size bigger for gate shoes to fit. The ghilles were a complete disaster. They were both labeled the same size but she could not get her foot in the left shoe and the right one was so tight. Called a coupe if times and emiailed. NEVER heard back for anyone before I returned items
2026年3月2日
Keily's Irish Dance & Gifts からの回答
We’re very sorry to hear about the issues with your shoes. We’ve looked into the situation and have already reached out to you via email to help resolve this. We truly regret the inconvenience and appreciate your patience as we work to make things right.
-The Keily's Team
Accurate depiction of colors and patterns
Pictures are a very close representation of the colors and patterns. Ordering was quick and painless. And, I scored big with my wife. She absolutely loves it
2025年12月25日
Keily's Irish Dance & Gifts からの回答
Thank you for your feedback! We’re glad the item met your expectations and that your wife loves it. We really appreciate your support!
-The Keily's Team
This is my go-to for my daughter’s…
This is my go-to for my daughter’s Irish Dance supply. The prices are manageable and the quality is great. Shipping is quick and while I don’t love the return fee, I understand it.
2025年9月11日
Keily's Irish Dance & Gifts からの回答
Thank you for your feedback! We’re glad to hear you’re happy with the quality and service. We really appreciate your support.
-The Keily's Team
Bought a purse for my wife at this…
Bought a purse for my wife at this site. It was really high quality and my wife loves it.
2025年12月3日
Keily's Irish Dance & Gifts からの回答
Thank you for your feedback! We’re glad to hear your wife loves the purse and appreciate your support.
-The Keily's Team
Slow response time to queries.
2026年3月25日
Keily's Irish Dance & Gifts からの回答
Thank you for your feedback. We’re sorry for the delay in updating you about your order and for the inconvenience caused.
Your order was placed on Thursday, and we informed you on Monday that the item was out of stock. We’re working to improve our communication so these situations are handled more quickly in the future.
Thank you again for bringing this to our attention.
-The Keily’s Team
I ordered ghillies and pushed 2 day…
I ordered ghillies and pushed 2 day delivery. Somehow it got changed to ground delivery. I thought items would be sent out in 1-2 days but it took a whole week to send out and another week to be delivered. The order will be returned.
2026年3月21日
Keily's Irish Dance & Gifts からの回答
Thank you very much for taking the time to share your experience. We are truly sorry for the delay in shipping your order and for the lack of clear communication along the way.
The delay was due to our warehouse relocation, which unfortunately impacted our usual dispatch times. This is by no means an excuse, and we sincerely apologize for any inconvenience caused. Your feedback is invaluable, as it helps us improve our processes and ensure that communication with our customers is transparent and timely in the future.
Please rest assured that once we receive your returned order, we will process a full refund immediately and notify you as soon as it has been completed.
We genuinely appreciate your patience and understanding, and we hope that, despite this experience, you might give us another opportunity to provide you with a seamless shopping experience. Thank you again for sharing your thoughts; it helps us serve all our customers better.
-The Keily’s Team
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