Kelly Rentals レビュー 

Our drop off and pick up when right on schedule and according to plan. The helpers were great. All the rentals were exactly what we requested. Also, we had a staffer for our event and Eddie was phenomenal with his service and just customer service. Would definitely hire again.

I used this rental delivery service and was deeply disappointed with their lack of professionalism and poor communication.

First, their delivery window is advertised as 7 AM to 7 PM, yet their own delivery policy states that anything before 9 AM is considered outside of business hours and would incur an extra charge. No extra charge was applied, making the realistic delivery window 9 AM to 5 PM. This discrepancy creates a confusing two-hour period (7-9 AM) where deliveries technically fall “out of hours” but are still scheduled, making it impossible to accurately plan for arrival.

Because of this unclear policy and mismanaged delivery time, no help was offered in moving the items. I am pregnant with restricted movement and was left alone to move heavy rentals to the appropriate location. I had to ask neighbors for assistance due to the company’s refusal to deliver within their own stated business hours and failure to communicate properly.

Additionally, delivery was agreed to be at my front door, but this did not happen. A neighbor located the items elsewhere on the property and had to move them for me. This directly violates their own policy, which clearly states deliveries will be to the front door or garage unless otherwise arranged.

When I contacted customer service to address these concerns, instead of apologizing or offering solutions, they accused me of not reading the contract before signing. This is unacceptable treatment of any customer, let alone one who is pregnant and relying on their professionalism.

On top of the poor delivery experience, the items themselves arrived in very worn-down condition. The chair cushions had visible rips, and the tables were beat up and dirty. For the price paid, I expected rentals to be clean, well-maintained, and presentable, but these looked neglected and far from professional quality.

Bottom line: this company did not follow its own policies, failed in basic communication, and treated me with disrespect when I raised legitimate concerns. I will not be using this service again and strongly advise others to be wary.

Hans, the team lead was very communicative and efficient, so thank you Hans. The service was excellent and the chairs were a great price and exactly as needed. We will definitely be using Kelly Rentals for our next event!

Kelly Rentals were simple and timely!
Theirnordering process was simple and they delivered the tables and chairs in a very timely manner exactly as they said.

Their prices are the best! I highly recommend and would use again! Thank you!

Super easy to get quotes and makes adjustments to it. Completing the order truly was a 1, 2,3 process .
Prompt service

Since our first call to Kelly Rentals our experience with them had been great. They were super pleasant and helpful to deal with. They delivered and pick up the tables and chairs we needed in a great time manner. We highly recommended them if you are in need of tables and chairs for your party.

Great company and great service.

I had to change my delivery location last minute, and they were happy to accommodate. The entire experience was seamless and stress-free. We had a great event and the lawn games really elevated the experience for my guests.

I would absolutely use this company again. I got a Mom and Pop feel with a level of sophistication.

I loved the option for delivery and pickup. They came a day early and it allowed for plenty of time to setup. I got to work with the delivery driver and he was so kind and courteous. We ordered 2 round tables, 16 chairs and 3 high tops for my patio by the pool. It brought my daughter’s vision to life for her graduation party. I would use Kelly’s again.

Great experience! Ordering was very simple. They gave a prompt quote. Once the order was placed, they stayed involved - sent confirmations, reminders, emails and texts to make sure everything was correct. The delivery and pick up were on time and very easy. The delivery staff were professional and helpful. Recommend very highly. Great experience!

We rent tables & chairs for our annual crawfish boil. Always delivered & picked up on time. Really like the communication to keep us informed.

The whole process was easy and fast. We definitely recommend them for any rentals you need. Affordable and reliable!

Best experience! Quality products and staff is amazing!!

The ease at which the rental was made,secured electronically and the prompts and reminders by text message were very helpful as well.

The staff loaded in our directors chairs for our panel discussion, demonstrated how to set them up and we were on our way.

Simple, professional, affordable and timely are all words I would use to describe Kelly Rentals!

Jo P.

Very professional and efficient from the beginning to the end throughout the entire rental process. Questions were answered quickly. Very reasonable prices. Will definitely use them again.

I will definitely use this place again and refer to them. Easy booking, pick pick up and drop off. Thanks

Kelly Rentals front line delivered great customer service, always answered the phone, responded to my questions and kept me up to date on delivery and pickup status/eta The delivery and pickup crew were helpful , courteous and fast.
Great experience.

This is the second time I’ve rented chairs for events from this company! They have it every simple and seamless and make the process smooth for your event! I would 10/10 recommend! Thank you for being punctual and contributing to our perfect bridal shower! Xo

The folks at Kelly are easy to work with and have now supported our 3 events here our new offices. I recommend them highly due to their flexibility and product choices.

Really Want To Thank Kelly Rentals in Dallas For Their Great Customer Service, Nice And Very Knowledgeable Employees Which Made The Process So Easy. You'll Have A Nice Variety of Items To Choose From For Special Events. Highly Recommend Kelly Rentals, Thank You Very Much.