If I could give six stars I would. Sam J, our Account Manager, has been fantastic from day one. Nothing is ever too much trouble, and he is always incredibly responsive, professional, and helpful.... もっと見る
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From the initial phone call to meeting Sam Jamieson to discuss how Kenny waste management can work with us on our projects, felt very relaxed and straight forward. I was pleasantly surprised how i... もっと見る
We needed a skip for our project and hired one from Kenny Waste Management, dealing with Claire. She was fantastic—friendly, professional, and very helpful throughout the whole process. Claire made bo... もっと見る
企業が回答しました
Amazing company, coupled with an amazing service. With projects all over the North West & Midlands, they are our go to company to source & supply skips. Friendly, efficient staff, especially our Accou... もっと見る
企業が回答しました
企業情報
当該企業による記述
Our purpose is to manage your waste responsibly. As a family business offering national coverage, we have put our customers first since 1985. We are here to deliver tangible environmental and commercial benefits, to each and every one of our customers, thoughout the UK.
連絡先
Worsley Trading Estate, Lester Rd, M38 0PT, Greater Manchester, 英国
- sales@kennywastemanagement.co.uk
- kennywastemanagement.co.uk
4.6
優良
120件のレビュー
最近のレビュー依頼の記録はありません
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ネガティブなレビューの 57％に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Claire and Kenny's
Claire has been an amazing assest to our projects and has always been on the phone anytime we needed anything waste related, the communications between both parties has been unbeatable and she really tries to get the best services at great prices and when it comes to the enviromental aspect the paperwork and waste tracking is one of the best out there. Thanks to Kennys and my mate Claire for all there support and a smooth service.
2026年4月14日
自発的なレビュー
The young gent which picked up and…
The young gent which picked up and delivered my skip was lovely and had the time of day to spend a few moments chatting. Very poilte and professional.
On the basis of the skip not a bad price and good size
2026年4月8日
自発的なレビュー
Kenny Waste Management からの回答
Thank you, Avril. It’s great to hear the delivery and collection experience went smoothly and that the driver was friendly and professional. We always value it when the team are able to provide that approachable, helpful service on site.
We’re also pleased the skip met your needs in terms of size and that you felt it offered good value.
We appreciate your recommendation and look forward to helping you again in the future.
Kenny Waste Management からの回答
Thanks Andreas! We're grateful for the positive feedback and delighted to hear you found Clair's service so helpful!
Kenny Waste Management からの回答
Thanks for the five-star recommendation Nick! We appreciate it.
We needed a skip for our project and…
We needed a skip for our project and hired one from Kenny Waste Management, dealing with Claire. She was fantastic—friendly, professional, and very helpful throughout the whole process. Claire made booking the skip simple, explained everything clearly, and ensured it was delivered and collected on time without any hassle. The service was efficient and reliable. We’d highly recommend Claire and the team at Kenny Waste Management for anyone needing skip hire for a project or other waste needs!
2026年3月4日
自発的なレビュー
Kenny Waste Management からの回答
Hi Amy, thank you for taking the time to leave such positive feedback. It’s great to hear the skip hire process was straightforward and that everything ran on time from delivery through to collection.
We know how important it is on a project for things to be simple, reliable, and well coordinated so the job can keep moving. Claire will be so pleased to hear she was able to make the process clear and hassle-free for you. We really appreciate the recommendation and look forward to supporting you again in future.
Claire lawlor
Claire Lawlor was a great help a pleasure to work with, she advised me on how to keep site costs down with segregation for a upcoming project that your pricing which has been a great help
2026年3月18日
自発的なレビュー
Kenny Waste Management からの回答
Thank you for taking the time to leave this feedback, Paul.
It’s great to hear Claire was able to help and that her advice around segregation has supported you in planning your upcoming project and managing site costs. That kind of practical input is exactly what we aim to provide, not just in service delivery but in helping customers get the most efficient and cost-effective approach on site.
If you need anything further as the project progresses, the team is always here and on hand to help.
We’ve been using Kenny Waste for our…
We’ve been using Kenny Waste for our skip hire and waste collection, and the service has been excellent from start to finish. Deliveries and collections are always on time, the drivers are helpful, and the whole process runs smoothly which makes a big difference for day-to-day work for our sites.
A special mention has to go to Claire and Joe, who are absolutely amazing. Their always quick to respond, sorts things out straight away, and go above and beyond to make sure we get exactly what we need. Nothing is ever too much trouble, and their professionalism and friendly attitude make dealing with Kenny Waste a pleasure.
Highly recommended company with great service and fantastic customer support.
2026年3月17日
自発的なレビュー
Kenny Waste Management からの回答
Thanks so much for the five star review, and your great feedback, Kelly! It’s great to hear that the service has been running smoothly for your sites and that deliveries, collections, and overall coordination have met your expectations. Reliability and making things straightforward for customers is exactly what we aim for.
We’ll also make sure your comments are passed on to Claire and Joe — they’ll appreciate the recognition for their responsiveness and support.
We really value your continued business and look forward to working with you going forward.
Great service and experience
Great service and experience
Claire lawyer is great at advising
2026年3月13日
自発的なレビュー
Kenny Waste Management からの回答
Thanks for the positive review, Merry! We appreciate the feedback, and Claire will be delighted to hear about it!
Kenny waste were at hand to answer all questions and help with any issues
Kenny waste were at hand to answer all necessary questions and Claire and the team were a delight to plan and discuss best options required for the project
2026年3月16日
自発的なレビュー
Kenny Waste Management からの回答
Thanks Jason! We really appreciate your positive feedback. A solid plan is where the best waste management begins. We'll be sure to share your five-star review with Claire!
Great company to deal with quick…
Great company to deal with quick response on all enquiries.
Claire goes above and beyond fantastic asset to Kenny Waste
2026年2月20日
自発的なレビュー
Kenny Waste Management からの回答
Thanks for the great feedback, Jay. Really good to hear you’ve had a positive experience and that enquiries are being handled quickly.
We’ll make sure Claire sees your comments, she’ll really appreciate that.
Thanks again for taking the time to leave a review.
Recently hired a weekly office disposal…
Recently hired a weekly office disposal collection and the service has been excellent. Smooth sign up process, affordable rates, delivered a new 1100 litre bin, and back up service excellent from Sydney in the office - Highly recommended
2026年3月10日
自発的なレビュー
Kenny Waste Management からの回答
Hi Jason,
Thanks for your feedback — really good to hear the weekly collection service has been running smoothly and that the setup, pricing, and support from Sydney have all worked well for you. Your comments will be passed on to her.
Appreciate the recommendation, and if anything is needed going forward just get in touch.
Please AVOID
Please AVOID
What a joke they are.
Never get our bins done on time; their excuse is that they couldn't get in, but magically, one bin has been emptied, so work that out.
We seem to be on the phone every week asking about why our bins haven't been emptied, always the same excuse. They want me to handwrite a letter to leave. Who does that these days? No love, give me your email. No, we can't, then give me an address to write to. Emailed anyway, so if I don't hear anything back, my solicitor is getting involved. They cost the earth its discussing how much they charge, they want to be paid every month, but don't want to do the job they are getting paid to do. Asked to speak to management and got fobbed off at least 4/5 times why I have been with this company. Last week, they sent someone out to speak to me, not a manager, though. I told him I wanted to leave, and he said I will get someone to ring you, still waiting
PLEASE KEEP AWAY!!!!
2026年3月9日
自発的なレビュー
Kenny Waste Management からの回答
Hi Sara,
First of all, thank you for taking the time to share your feedback.
We take a lot of pride in the reliability of our service. As a family business that’s been operating for over 40 years, our approach has always been built around delivering consistent, dependable collections and strong customer service. So to read that this hasn’t been your experience is really disappointing for us.
Regarding contract terms, these are outlined right at the start of the agreement. They play an important role in how we plan routes effectively and manage stock, which ultimately allows us to operate efficiently and keep environmental sustainability and pricing as competitive as possible across all customers.
Our team are trained to explain these clearly and support customers through any queries relating to them. We’re disappointed to hear you feel you haven’t received the level of service expected, particularly around communication and escalation. That’s not the customer experience we aim to deliver.
If you’d like this looked into further, please contact us directly with your account details and we will ensure it is reviewed by the relevant manager.
Thank you again for taking the time to share your experience.
First class service
First class professional service from Kenny Waste
Carla is a dream to work with no issue is too big or too small to get addressed.
Last minute amends more services required are actioned and delivered without any fuss.
2026年3月3日
自発的なレビュー
Kenny Waste Management からの回答
Thanks for the great feedback! It’s really appreciated. We value our partnership with Macclesfield FC and it’s great to hear the service is running smoothly. Always happy to support, especially when last-minute changes or extra requirements come in — that’s all part of working together properly as a team.
Appreciate you taking the time to leave the review, and we look forward to continuing the partnership.
AVOID AVOID AVOID
PLEASE PLEASE PLEASE FOR THE LOVE OF GOD AVOID THIS COMPANY!!!!!!!!
Easily the worst COMPANY, not just bin company I have ever dealt with. Ryan has posted previously regarding the issues and I will absolutely agree with that reviewer.
At first prices seem great then they are quietly increased throughout the time with them. Hidden charges and extra weight charges are issued and if you change the weight limited you’re locked into a new contract starting that date.
Then people running the place are some of the most clueless people I have ever come across. Constant phone calls about missed collections and nobody has a clue what’s going on.
Writing to them to cancel my contract I thought was just an isolated incident but the exact same thing happened that happened with Ryan - they couldn’t find the letter I wrote (thankfully I wrote it to them and sent it recorded delivery to two different addresses). - the person who was managing cancellations happened to be off for the two weeks during the period I wrote to them to cancel (Lisa I think it was) - yet she was replying to emails and whatsapped me to tell me she wasn’t available.
Without doubt the most disgusting company I have ever come across.
Since my cancellation has been received EVERY single bin collection has been missed (6 weeks). I’ve had to call them to find out when they are collecting and told it will be that week and they will book a site clean for me (at an extra expense of course)
Please for the love of god avoid this company. 4 years I’ve been trying to get away from them and I’m so so happy I have finally broken away from their clueless staff, awful customer service and just basic all round TERRIBLE company.
2026年2月27日
自発的なレビュー
Kenny Waste Management からの回答
Hi James,
Thank you for taking the time to share your experience. We genuinely value all feedback as it helps us continuously improve. After reviewing your account, we can confirm that all pricing and contract terms, including weight limits and any adjustments, were clearly outlined in your signed agreement.
Our records also show that your cancellation request was received promptly, and your account manager ensured all relevant information and documentation was provided during her planned absence. Despite repeated attempts to contact you to schedule collections, we were unable to receive confirmation to proceed with the adjusted services.
We always strive to provide transparent, reliable service, and we regret that your experience did not reflect our usual high standards. Most of our customers continue to enjoy seamless service, and we hope to have the opportunity to work with you again to turn this around and deliver an experience that satisfies your expectations.
Use their skips a lot and always been a…
Use their skips a lot and always been a fantastic company to deal with. Always courteous and helpful. We will always use kennys skips.
2026年1月31日
自発的なレビュー
Kenny Waste Management からの回答
Thank you Paula, we're grateful for your recommendation, and delighted to hear you are so satisfied with our skips and service! We look forward to serving you again soon.
Thanks to Marnie for always being very…
Thanks to Marnie for always being very helpful in arranging our skip exchanges. Marnie always goes above and beyond in ensuring we get them for the time requested.
2026年2月6日
自発的なレビュー
Kenny Waste Management からの回答
Thank you Thomas, your satisfaction is the measure of our success! We appreciate the five-star review and will be sure to give Marnie kudos on always going above and beyond to meet your timings. That's exactly the attitude we prioritise. Thanks again for choosing Kenny Waste Management and we look forward to working together again!
⭐️⭐️⭐️⭐️⭐️ Excellent Service from Kenny…
⭐️⭐️⭐️⭐️⭐️ Excellent Service from Kenny Waste
We have been using Kenny Waste for our waste collection, and the service has been consistently reliable and professional.
Collections are always on time, and whenever we have had any queries or issues, Wiktoria has been absolutely fantastic. She is approachable, responsive, and always resolves matters quickly and efficiently, which gives us real peace of mind.
It’s reassuring to work with a company that values good customer service and takes responsibility when support is needed. We would highly recommend Kenny Waste to any business looking for a dependable waste management provider.
2026年2月3日
自発的なレビュー
Kenny Waste Management からの回答
Thank you so much for your kind words, Sharon! We’re thrilled to hear that our team, especially Wiktoria, has been able to provide reliable and responsive support. It’s always our goal to make waste management as straightforward and stress-free as possible, and it’s great to know our efforts are appreciated.
We really value your recommendation and look forward to continuing to support your business!
Kenny Waste are quick to respond to…
Kenny Waste are quick to respond to queries and requests for extra services. Communication is easy and clear
2026年1月26日
自発的なレビュー
Kenny Waste Management からの回答
Thank you, Simon! We really appreciate the five stars and your recommendation. Clear easy communication is absolutely essential in waste management so we're delighted to hear your positive feedback. We look forward to continuing to work with you - thanks for choosing Kenny Waste Management!
Overcharge, Never turn up, Complaints ignored
Overcharged. Charging every week for a 2 weekly service.
Claim bins are not outside on collection dates and then charge you for missed collections, these are on CCTV as a proven lie.
Raised 3 complaints in total and all 3 have been ignored. Direct debit is now cancelled and this company needs to now reimburse the overcharges or legal routes will be persued.
2025年11月28日
自発的なレビュー
Kenny Waste Management からの回答
We’re sorry to hear about your experience, Liam, and thank you for taking the time to share your feedback. In a fast-paced sector like waste management, constructive feedback is really important to us.
We will need a few more details to look into this properly. To help us investigate this further, please contact our Customer Services team directly at customerservices@kennywastemanagement.co.uk so we can look into your concerns and work towards a resolution. Rest assured this will be properly reviewed.
Thanks again.
Compliment
I called and initially spoke to Natalie. She was very kind, polite and professional.
There was an issue with WoldPay but she was able to assist me quickly and efficiently.
She is very personable, capable and a credit to your team.
2025年12月11日
自発的なレビュー
Kenny Waste Management からの回答
Thank you for the five-star review, Verity! We're delighted you has such a positive customer experience with support from Natalie. We're proud of our culture and we will pass along your warm feedback. We look forward to working with you again!
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